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Welcome to the AEGEAN contact center

Get fast, reliable customer support from the AEGEAN Contact Center.

Whether you need assistance with a booking, flight information, baggage services, special requests, or general travel inquiries, our team is ready to support you every step of the way.
We would also love to hear from you! Feel free to share your feedback, send us suggestions or ask a question – it only helps us improve to meet your expectations.

Looking for quick answers?

Browse our FAQ categories below to find information about bookings, cancellations, refunds, baggage policies, check-in, Miles+Bonus, and more.

Ticket receipt & Invoices

Request

Travel Certification Form

Request

Frequently asked questions

Before flight

Prepare for your trip with essential information on bookings, offers, check-in, travel requirements, baggage policies, and airport procedures.

During flight

Make the most of your flight with helpful information about onboard services, seating options, Wi-Fi, meals, and passenger assistance.

After flight

Complete your journey smoothly with helpful information about baggage collection, claims, refunds, and customer support after arrival.

Miles+Bonus

Maximize your rewards with helpful information about earning miles, redeeming benefits, tier status, retro miles and managing your loyalty membership.

Do you need help with a specific booking?

Manage My booking

Contact us

Your feedback is always important to us and helps us continuously improve the AEGEAN travel experience.

Help & Feedback

Would you like to give us feedback or submit a request? We'd be happy to receive it!

Send new

Give a compliment

Did you have a great experience? We'd love to hear about it!

Give Compliment

Already submitted a request?

Track each status and progress in detail.

Check status

Urgent travel issue? Contact us

For urgent time-sensitive travel matters, please contact our call center directly. It operates 24/7 to assist with urgent flight changes, cancellations and check-in issues.

We strive to provide communication in your native language however, during certain times, we may not have agents available. In these instances, we can ensure that all communication will be in either English or Greek.

Contact Numbers

National calls within Greece 🇬🇷

8011120000

International calls and mobiles

+302106261000

Company Name:
AEGEAN AIRLINES S.A. - H.Q.: Building 57,
Athens International Airport, 19 019, Artemida, Spata, Attiki, Greece
Τ: +30 210 35 50 000, T: +30 210 62 61 700, F: +30 210 62 61 900
VAT REGISTRATION No.: EL 094468339 - FAE ATHINON,
General Commercial Reg.: 1797901000