How would you like your future travel experience?

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1. What do you expect from AEGEAN and Olympic Air to do in order for you to feel safe while travelling? *

Select one or more answers

Mandatory use of face mask and gloves by the crew throughout each flight

Enhanced cleaning & disinfection procedures in the aircraft

Social distancing measures at the airport (i.e. boarding in groups etc)

Social distancing measures on-board (i.e. limited interaction with the crew, disembarkation in groups etc)

Mandatory use of face cover for passengers during the flight

None of the above

Do you have any additional measures to suggest?

2. Which stage of your journey do you consider as the most insecure regarding COVID-19? *

Select one answer

Check-in counter

Ticket-office at the airport

Security control

Boarding / Gate

Onboard

Disembarkation

3. What are your expectations regarding food onboard? *

Select one answer

Hot meal

Pre-packed meal

No service of food

4. What are your expectations regarding beverage onboard? *

Select one answer

Hot & cold beverages offering (use of paper cups)

Beverage in bottles only (eg water, drinks)

No service of beverage

5. What is your preference about the level of interaction with the crew members in your next flight? *

Select one answer

Same as before the COVID-19 period

Less than before

More than before

6. What additional services are considered essential for you during the post COVID-19 period? *

Select one or more answers

Private transfer from the airport (private driver)

Rent-a-car

Hold my booking (keep your flight on hold at the current price)

Upgrade challenge (get the chance to upgrade your Economy Class ticket to a Business Class ticket)

Travel insurance

Fast track (priority at security check)

7. Do you know what are the hygiene and social distancing measures that AEGEAN and Olympic Air have taken to protect their passengers and staff? *

Select one answer

Yes

More or less

8. How easy was it to find all the important information regarding the hygiene measures taken and the changes on your travel experience, in AEGEAN’s website or/and mobile app? *

Select one answer

Very easy

Easy

Neither easy nor difficult

Difficult

I couldn't find

9. Please select the purpose of your trip. *

Business

Leisure

Visit friends and relatives

Studies

Other

10. Are you travelling with an Economy Class or Business Class ticket on this flight? *

Economy

Business

I don't want to answer

Please select the reason why you chose the Light fare:

Price

Fare attributes in relation to price

11. Please fill in the below information about your most recent flight.

Departure airport *

Destination airport *

Date of outbound flight *

Do you have a round-trip ticket? *

Date of return flight *

Which fare did you choose for your flight? *

12. Please fill in the below information about you.

Nationality *

Country of permanent residence *

Age *

Gender *

Miles+Bonus member *

AEGEAN Flights

Flight status

MAGENTA MOMENTS by COSMOTE TELEKOM

Get to know genAIRation AEGEAN

15% discount on all flights

Free baggage

Free Wi-Fi onboard

How would you like your future travel experience?

1. What do you expect from AEGEAN and Olympic Air to do in order for you to feel safe while travelling? *

Do you have any additional measures to suggest?

2. Which stage of your journey do you consider as the most insecure regarding COVID-19? *

3. What are your expectations regarding food onboard? *

4. What are your expectations regarding beverage onboard? *

5. What is your preference about the level of interaction with the crew members in your next flight? *

6. What additional services are considered essential for you during the post COVID-19 period? *

fare-chosen

7. Do you know what are the hygiene and social distancing measures that AEGEAN and Olympic Air have taken to protect their passengers and staff? *

8. How easy was it to find all the important information regarding the hygiene measures taken and the changes on your travel experience, in AEGEAN’s website or/and mobile app? *

9. Please select the purpose of your trip. *

10. Are you travelling with an Economy Class or Business Class ticket on this flight? *

Please select the reason why you chose the Light fare:

11. Please fill in the below information about your most recent flight.

12. Please fill in the below information about you.

AEGEAN Flights

Flight status

MAGENTA MOMENTS by COSMOTE TELEKOM

How would you like your future travel experience?

1. What do you expect from AEGEAN and Olympic Air to do in order for you to feel safe while travelling? *

Do you have any additional measures to suggest?

2. Which stage of your journey do you consider as the most insecure regarding COVID-19? *

3. What are your expectations regarding food onboard? *

4. What are your expectations regarding beverage onboard? *

5. What is your preference about the level of interaction with the crew members in your next flight? *

6. What additional services are considered essential for you during the post COVID-19 period? *

fare-chosen

7. Do you know what are the hygiene and social distancing measures that AEGEAN and Olympic Air have taken to protect their passengers and staff? *

8. How easy was it to find all the important information regarding the hygiene measures taken and the changes on your travel experience, in AEGEAN’s website or/and mobile app? *

9. Please select the purpose of your trip. *

10. Are you travelling with an Economy Class or Business Class ticket on this flight? *

Please select the reason why you chose the Light fare:

11. Please fill in the below information about your most recent flight.

12. Please fill in the below information about you.

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