Travelling with pets/animals

Add pets/animals

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  5. Travelling with pets/animals

 

Planning a trip with your pet? AEGEAN offers a range of travel options for your pets/animals; depending on their breed and size, they can travel in the cabin with you, be transported in the aircraft hold or transferred as cargo.

Note: A Live Animal Acceptance Checklist must be completed and signed at the airport.
 

Pets in cabin

Each passenger is allowed to travel with only one (1) pet (cat or dog) in cabin, carried within a special box/container. The maximum permitted weight for a pet, combined with its container, is eight (8) kilos.

If you wish to travel with more pets, they must be of the same species, familiar with each other and carried within the same special box/container. They should also not exceed the maximum weight of eight (8) kilos (including their container).

With the exception of specific breed, only cats and dogs [guide dogs included (see "Service animals" below)] can travel in the aircraft cabin with you.

Animals in aircraft hold

If you have a larger cat or dog which exceeds the eight (8) kilos weight limit (including its container), then it should only be transported in the baggage hold compartment of the aircraft. Except for particular breeds, AEGEAN welcomes for transportation in the holds of Airbus 320, 321, ATR 42-600 and ΑΤR 72-600 aircrafts, only dogs and cats and no other animal species.

Animals may not be accepted to be transported in the aircraft hold for a connecting time exceeding three (3) hours.

Animals intended for laboratory and scientific purposes shall not be accepted as well.
In general, the maximum number of pet/animals which may accompany the owner or an authorized person during a single flight shall not exceed five (5) (including other hold items such as baggage and special equipment). Τhe maximum number of pets/animals per container is three (3), all having the same date of birth.
 

Booking & charges

Pets/animals must be booked in advance, through the official digital channels of AEGEAN or through the AEGEAN call center. 
 
Reservations for pets/animals are accepted on a priority basis as there is a limited number of pets/animals that are allowed to travel on each flight.
Connecting flights: To check availability, please call the AEGEAN call center before your trip.

The following charges apply for transportation:
 

Cat or Dog in cabin (up to 8kg incl. their container)

Flights  Domestic flights  International flights
 Direct / Connecting  €35 €65

 
Cats or Dogs in aircraft hold - Medium (8kg - 25kg incl. their container)

(please note that dimensions should not exceed the following: 71cm length x 52cm width x 55cm height)

Flights Domestic flights International flights
 Direct €50 €110
 Connecting €55 €120

 
Cats or Dogs in aircraft hold - Large (over 25kg incl. their container)

(please note that dimensions should not exceed the following: 105cm length x 75cm width x 79cm height)

 Flights  Domestic flights  International flights
 Direct €90 €180
 Connecting €95 €190

View prices in Canadian Dollars.

Notes:
  • The above prices apply for online bookings, as well as bookings through the AEGEAN call center, for AEGEAN and Olympic Air operated flights only.
  • They also apply for bookings through the AEGEAN call center, for AEGEAN and Olympic Air operated flights with the LH group (Lufthansa, Austrian Airlines, Swiss).
  • The charges apply per container, regardless to the number of pets included.
  • If you wish to book through AEGEAN’s call center after your ticket has been issued, a service fee of €8 per passenger will apply. It is possible to make your booking up to 2 hours before departure.
  • Re-routing and re-issue is applicable as long as the relevant service is available.
  • Transportation of dogs and cats to Dubai and Abu Dhabi are NOT accepted in cabin or aircraft hold and are only allowed to be sent as cargo. 
  • Transportation of dogs and cats to the UK is only permitted for flights to London Heathrow and only to be sent as cargo. From the UK, the transportation of dogs and cats is permitted in cabin or aircraft hold, with the exception of the airport of Gatwick London where they are only allowed to be transported as cargo.
  • Pet/animal bookings are refundable.
  • Trained service animals are carried free of charge, but you must notify us that your guide-dog will be accompanying you before proceeding to your booking. Relevant documentation/certification will be requested (see "Service animals" below).
  • The above prices apply per route.

 
Requirements for pets/animals transportation

Health condition

Pets/animals must be minimum 12 weeks old, with a valid anti-rabies vaccination.

  • The anti-rabies re-vaccination is required every one, two or three years, depending on the vaccine duration. Vaccination must be valid and in effect when travelling (a minimum of 21 days since last shot). The 21 day restriction does not apply in cases where the new vaccination was administered before the expiration of the last one.
  • For a vaccination to be considered valid, it must be applied after microchip. Practically, the pet/animal must be minimum 105 days old in order to be accepted for transportation.
In general, pets/animals must be clean, healthy, harmless, odorless, not pregnant, not sedated and not annoying for other passengers.

Travel documents and check-in

  • At Athens International Airport "El. Venizelos" and Thessaloniki Airport “Makedonia” there are special check-in counters exclusively for passengers with pets.  Irrelevant of departure airport, pets must be presented at a check-in counter for clearance at least one (1) hour prior flight departure.
  • Prior to flying, the pet’s health book must be physically presented for inspection and the pet must be fitted with the required ID microchip. Specifically for travel within Greece, the electronic health Book issued by Gov.gr or a copy of its document is accepted if the date of the Microchip is also noted there.
  • If a pet is not accompanied by its legal owner, written authorization from the owner, using a declaration, is required.
  • Although, online and mobile check-in is available, passengers travelling with a pet must pick up their boarding pass at the airport.

Travelling abroad

  • Transportation of pets is subject to Governmental regulations concerning import, export and transit of live animals. Each country may impose additional conditions; therefore, it is mandatory and advised for each passenger/pet owner to visit the respective authorities (usually Ministry of Food and Animal) of their destination country for further requirements. For more information, please visit the official EU site on the regulations for travelling with pets/animals.
  • Transportation of dogs and cats to Dubai and Abu Dhabi are NOT accepted in cabin or aircraft hold and are only allowed to be sent as cargo. 
  • Transportation of dogs and cats to the UK is only permitted for flights to London Heathrow and only to be sent as cargo. Please check the guidelines for importing pets into the UK. From the UK, the transportation of dogs and cats is permitted in cabin or aircraft hold, with the exception of the airport of Gatwick London where they are only allowed to be transported as cargo.
  • Each dog with cropped ears imported into Ireland either as cargo, PETC and AVIH is required to have an import license issued by Animal Welfare Division of the Department of Agriculture, Food and the Marine. In addition, each dog with cropped ears imported into Ireland must be accompanied by an original veterinary certificate stating the veterinary reason for the ear cropping procedure, signed by veterinary practitioner and with official veterinary practice stamp.
  • When travelling abroad, pet owners must also present a pet passport.
It is the owner’s responsibility to ensure that all paperwork required for the importation of their pet is correct for the country they are entering.

Service animals

AEGEAN accepts the following two (2) types of dogs as service animals, allowed to travel in the aircraft cabin:

Trained service dogs: Seeing eye dogs trained to lead passengers with impaired vision / hearing aid dogs trained to lead passengers with impaired hearing / other service dogs trained to assist, for example, epileptic or autistic passengers.
Trained service dogs must be certified by an organization that is a full member of Assistance Dogs International (ADI) or International Guide Dog Federation (IGDF), or European Guide Dog Federation (EGDF) or any national certified Guide Dog School.

Rescue dogs: Dogs trained to assist rescue workers.

Pets & animals as cargo


Please contact our Cargo Department in cases of:

  • Cats and dogs are travelling without a human companion.
  • Cats and dogs where the required container/crate exceeds the following dimensions (in centimeters): 105(L) x 75(W) x 79(H).
  • Cats and dogs travelling to UK where they are required to travel as cargo.

Tel.: +30 210 3543700, +30 210 3543 095 / 096
Fax: +30 210 3543198
Εmail: info-cargo@aegeanair.com

Kindly note that different prices apply should your animal/pet necessitates the transportation as air freight (cargo). 

Pets/animals useful travel checklist

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