Frequently asked questions
Miles+Bonus Memories is a service that gives Miles+Bonus members access to experiences in different fields such as aviation, sports, entertainment festivals/headline shows, Arts & Culture, as well as culinary All the events are specially designed for our M+B members to offer them unforgettable Memories!
New Experiences are added to the site frequently. You can browse the latest additions at aegeanair.com, “Miles+Bonus Memories” Tab.
The general Terms and Conditions for the Miles+Bonus Memories can be found here. However, every experience is subject to different Terms and Conditions. Please always carefully read the specific Terms and Conditions of each experience before you proceed to redemption.
- Search by category and find your event by browsing the list of upcoming Miles+Bonus experiences.
- Then, simply log in your Miles+Bonus account and go to the '' Memories'' tab. Upon successful miles redemption, a respective coupon will be created under the ''My coupons'' section.
You can redeem your award miles for any experience by filling in the personal details of any friend or relative for him to attend, so that they can be shared with the experience organizer. However, the coupon created will always be under the name of the Miles+Bonus member that redeemed miles.
Yes, you may browse All Miles+Bonus Memories without logging in.
For any further information may needed, please contact via email at MB_memories@aegeanair.com.
Cancellations can be requested via email at MB_memories@aegeanair.com, at least 10 working days prior to the date of the experience in order to be eligible to receive miles refund. If, for a specific experience, an electronic ticket is shown instead of the coupon, a request to cancel the redemption and return the miles cannot be made since the electronic ticket has already been sent to the member's email address.
All requests for booking modifications/amendments must be communicated via email at MB_memories@aegeanair.com.
You can book upon availability and terms of each separate experience. Please carefully read the Overview and specific Terms and Conditions of each separate experience to be informed accordingly about the attendees and availability.
No, you may not transfer it to another person. However, you can redeem your award miles for any experience from Miles+Bonus Memories by filling in the personal details of any friend or relative for him to attend, so that they can be shared with the experience organizer. However, the coupon created will always be under the name of the Miles+Bonus member that redeemed miles.