Cookies Policy
In general
Cookies are small text files that contain browsing information and are stored in your computer browser, when browsing our website. In the Aegean Airlines Group, we use this technology, in order to offer an improved user experience, as well as better services.
Select the categories below in order to learn more about the cookie categories we use.
Categories
Necessary for the website’s operation, as well as in order to provide you with the website functionalities that you choose to enable. Additional uses include averting improper use of our services, storage of your privacy settings, as well as analyzing the overall website traffic. According to the applicable legislation, your action is not required for the acceptance of these cookies. Third party providers have access to this information.
| Name |
Use | Duration | Third-party access |
| _RequestVerificationToken |
Allows the proper loading of webpage content. |
Session |
Sitecore |
| ASP.NET_SessionId |
Allows the proper loading of webpage content. |
Session |
Sitecore |
| aegeanair#lang | Remembers user's language preference during the browsing session. |
Session |
Sitecore |
| OptanonConsent |
Remembers user's preferences on cookie settings. |
1 year |
One Trust |
| OptanonAlertBoxClosed |
Remembers user's preferences on cookie settings | 1 year | One Trust |
| _cfduid |
Remembers user's preferences on cookie settings. Used to identify individual clients behind a shared IP address. |
1 year |
One Trust |
| WCXSID |
Recording of user's booking flow input for proving transaction details. |
1 day |
Acoustic |
| D_UID |
Necessary for the operation of the ticket booking system, the proper completion of ticket purchase and the verification of the user’s browser authenticity. |
1 day |
Amadeus Incapsula (Imperva) |
| D_IID |
Necessary for the operation of the ticket booking system, the proper completion of ticket purchase and the verification of the user’s browser authenticity. |
1 month |
Amadeus Incapsula (Imperva) |
| D_SID |
Necessary for the operation of the ticket booking system, the proper completion of ticket purchase and the verification of the user’s browser authenticity. |
1 year |
Amadeus Incapsula (Imperva) |
| D_ZUID | Necessary for the operation of the ticket booking system, the proper completion of ticket purchase and the verification of the user’s browser authenticity. |
1 month |
Amadeus Incapsula (Imperva) |
| D_ZID | Necessary for the operation of the ticket booking system, the proper completion of ticket purchase and the verification of the user’s browser authenticity. |
1 month |
Amadeus Incapsula (Imperva) |
| D_HID |
Necessary for the operation of the ticket booking system, the proper completion of ticket purchase and the verification of the user’s browser authenticity. |
1 month |
Amadeus Incapsula (Imperva) |
| nlbi_* |
Ensures security of website browsing. |
Session |
Incapsula (Imperva) |
| visid_incap_* |
Ensures security of website browsing. |
1 year | Incapsula (Imperva) |
| incap_ses_*_* |
Ensures security of website browsing. |
Session |
Incapsula (Imperva) |
| __utma |
Anonymous cookie. Tracks user's interaction with the website content for measuring traffic statistics, through Google Analytics. | 2 years |
|
| __utmc |
Anonymous cookie. Tracks user's interaction with the website content for measuring traffic statistics, through Google Analytics. |
Session | Google |
| _ga |
Anonymous cookie. Tracks user's interaction with the website content for measuring traffic statistics, through Google Analytics. |
2 years | |
| _gat_UA-50810197-13 |
Anonymous cookie. Tracks user's interaction with the website content for measuring traffic statistics, through Google Analytics. |
1 day | Google |
| __utmz |
Anonymous cookie. Tracks user's interaction with the website content for measuring traffic statistics, through Google Analytics. |
6 months | Google |
| __utmb |
Anonymous cookie. Tracks user's interaction with the website content for measuring traffic statistics, through Google Analytics. |
1 day | |
| _gat_UA-50810197-1 |
Anonymous cookie. Tracks user's interaction with the website content for measuring traffic statistics, through Google Analytics. |
1 day | |
| _gid |
Anonymous cookie. Tracks user's interaction with the website content for measuring traffic statistics, through Google Analytics. |
2 days | |
| __utmv |
Anonymous cookie. Tracks user's interaction with the website content for measuring traffic statistics, through Google Analytics. |
1 day | Google |
| ___utmvc |
Anonymous cookie. Tracks user's interaction with the website content for measuring traffic statistics, through Google Analytics. |
Session | Google |
| _gat_xxxxxxxxxxxxxxxxxxxxxxxxxx |
Anonymous cookie. Tracks user's interaction with the website content for measuring traffic statistics, through Google Analytics. |
1 day | |
| _gat_xxxxxxxxxxxxxxxxxxxxxxxxxx |
Anonymous cookie. Tracks user's interaction with the website content for measuring traffic statistics, through Google Analytics. |
1 day | |
| __utmt_UA-nnnnnnnn | Anonymous cookie. Tracks user's interaction with the website content for measuring traffic statistics, through Google Analytics. |
1 day |
You may find more information on the privacy policy of Sitecore here, of One Trust here, of Amadeus here, of Acoustic here, of Incapsula (Imperva) here, of Google here and on the use of cookies in the context of Google Analytics here. You have the option to completely exclude the collection of your data via Google Analytics, by installing this plug on your browser.
These allow us to continuously improve the level of our services, by collecting and analyzing statistics regarding your landing to us from another website and the overall website traffic (e.g. number of visitors, most common searches). Third party providers have access to this information.
| Name | Use | Duration | Third-party access |
| SC_ANALYTICS_GLOBAL_COOKIE |
Tracks returning user's interaction with the website content for measuring traffic statistics. |
10 years | Sitecore |
| dtSa |
Performance monitoring across website pages. Used to save user action names, such as Click on Login across different pages. |
Session | Dynatrace |
| dtPC | Monitoring of website performance by means of identifying proper endpoints for beacon transmission. It includes session ID for correlation. |
Session | Dynatrace |
| dtLatC |
Measures server latency for website performance monitoring. |
Session | Dynatrace |
| rxvt |
Supports website performance monitoring, by recording session timeout. |
Session | Dynatrace |
| rxVisitor |
Supports website performance monitoring, by correlating user browsing across sessions. |
Permanent | Dynatrace |
| dtCookie | Supports website performance monitoring, by tracking a visit across multiple requests. |
Session | Dynatrace |
These facilitate the personalization of the website content. The language you choose, as well as the rest of your choices, allow us to offer you the optimum browsing experience, tailored to your preferences. Third party providers have access to this information.
| Name |
Use | Duration | Third-party access |
| qb_permanent |
Provision of personalized website content, according to website use. |
1 year | Qubit |
| _qubitTracker |
Provision of personalized website content, according to website use. |
1 year | Qubit |
| qb_session |
Provision of personalized website content, according to website use. |
1 day | Qubit |
| qb_persist_test |
Provision of personalized website content, according to website use. |
1 day | Qubit |
| geoip |
Records user's location by analyzing IP address, in order to offer customized flight search results, language preference and provide a personalized website experience. |
1 month | Sitecore |
Your interaction with our website is used by us and third party providers for commercial/advertising use, such as for analyzing your interaction with the website content in order to show you relevant content, as well as to send you personalized marketing communications. Third party providers have access to this information.
| Name | Use | Duration | Third-party access |
| _fbp |
Tracks user's interaction with the website content for advertising purposes by Facebook. |
3 months |
Facebook |
| TDID |
Tracks visitor's interaction with website ads, for measuring advertisement impact. |
1 year | Adserver |
| test_cookie |
Tracks visitor's interaction with website ads, for advertising purposes by Doubleclick (Google). |
Session | Doubleclick (Google) |
| _gclxxxx |
Tracks visitor's interaction with website ads, for measuring advertisement impact by Google. |
3 months |
Google |
| VISITOR_INFO1_LIVE | Tracks visitor's interaction with Youtube videos, for advertising purposes by Youtube (Google). |
1 month | Youtube (Google) |
| awxxxx |
Tracks visitor's interaction with website ads, for measuring advertisement impact. |
3 months |
AppNexus |
| PREF |
Tracks visitor's interaction with the website content, for advertising purposes by Youtube (Google). |
3.5 years | Youtube (Google) |
| GPS |
Tracks visitor's location, for advertising purposes by Youtube (Google). |
1 day |
Youtube (Google) |
| ydmk[set] | Tracks visitor's interaction with Aegean ads on affiliate websites, for measuring advertisement impact. |
1 month |
Yieldr |
| tuuid |
Tracks visitor's interaction with Aegean ads on affiliate websites, for measuring advertisement impact. |
1 month |
Yieldr |
| MUID |
Tracks visitor's interaction with the website content, for advertising purposes by Bing (Microsoft). |
1 year |
Bing (Microsoft) |
| i | Tracks visitor's interaction with website ads, for measuring advertisement impact. |
1 year | OpenX |
| uuid2 |
Tracks visitor's interaction with website ads, for measuring advertisement impact. |
3 months | AppNexus |
| tuuid_lu |
Tracks visitor's interaction with Aegean ads on affiliate websites, for measuring advertisement impact. |
3 months | Yieldr |
| TDCPM |
Tracks visitor's interaction with website ads, for measuring advertisement impact. |
1 year | Adserver |
| YSC |
Tracks visitor's interaction with the website content, for advertising purposes by Youtube (Google). |
Session |
Youtube (Google) |
| synced |
Tracks visitor's interaction with Aegean ads on affiliate websites, for measuring advertisement impact. |
1 month | Yieldr |
| ATN |
Tracks visitor's interaction with the website content, for advertising purposes by Atlas (Facebook). |
2 years | Atlas Solutions (Facebook) |
| AA003 | Tracks visitor's interaction with the website content, for advertising purposes by Atlas (Facebook). |
3 months |
Atlas Solutions (Facebook) |
| MUIDB |
Tracks visitor's interaction with the website content, for advertising purposes Bing (Microsoft). |
1 year |
Bing (Microsoft) |
| ydmk[set] | Tracks visitor's interaction with Aegean ads on affiliate websites, for measuring advertisement impact. |
1 day | Yieldr |
| tuuid |
Tracks visitor's interaction with Aegean ads on affiliate websites, for measuring advertisement impact. |
1 day | Yieldr |
| IDE |
Tracks visitor's interaction with Aegean ads on affiliate websites, for advertising use by Doubleclick (Google). |
1 year | Doubleclick (Google) |
| synced |
Tracks visitor's interaction with Aegean ads on affiliate websites, for measuring advertisement impact. |
1 day | Yieldr |
| _yldr_client_id |
Tracks visitor's interaction with Aegean ads on affiliate websites, for measuring advertisement impact. |
1 year | Yieldr |
| _yldr_ab |
Tracks visitor's interaction with Aegean ads on affiliate websites, for measuring advertisement impact. |
1 month | Yieldr |
| _yldr_sync[1] |
Tracks visitor's interaction with Aegean ads on affiliate websites, for measuring advertisement impact. |
1 month |
Yieldr |
| _yldr_sync[307] |
Tracks visitor's interaction with Aegean ads on affiliate websites, for measuring advertisement impact. |
15 days | Yieldr |
| _yldr_session_nr |
Tracks visitor's interaction with Aegean ads on affiliate websites, for measuring advertisement impact. |
1 month | Yieldr |
| _yldr_user_fq | Tracks visitor's interaction with Aegean ads on affiliate websites, for measuring advertisement impact. |
1 month |
Yieldr |
| _yldr_history |
Tracks visitor's interaction with Aegean ads on affiliate websites, for measuring advertisement impact. |
1 month | Yieldr |
| _yldr_history |
Tracks visitor's interaction with Aegean ads on affiliate websites, for measuring advertisement impact. |
1 year |
Yieldr |
| awxxxx | Used to attribute commission to affiliates when user arrives at the website from an affiliate referral link. |
1 month | Each affiliate website |
| awxxxx |
Used to attribute commission to affiliates when user arrives at the website from an affiliate referral link. |
Session |
Each affiliate website |
| BVxxxxxxxxxxxxxxxxxx |
Tracks visitor's interaction with website ads, for measuring advertisement impact. |
10 years | BazaarVoice |
| tuuid |
Tracks visitor's interaction with website ads, for measuring advertisement impact. |
3 months |
Improve Digital |
| tuuid_lu | Tracks visitor's interaction with website ads, for measuring advertisement impact. |
1 year | BidSwitch |
| PugT |
Tracks visitor's interaction with website ads, for measuring advertisement impact. |
Session | Pubmatic |
| tuuid |
Tracks visitor's interaction with website ads, for measuring advertisement impact. |
1 year |
BidSwitch |
| um |
Tracks visitor's interaction with website ads, for measuring advertisement impact. |
Permanent | Improve Digital |
| BVxxxxxxxxxxxxxxxxx |
Tracks visitor's interaction with website ads, for measuring advertisement impact. |
1 year | Bing (Microsoft) BazaarVoice |
| umeh |
Tracks visitor's interaction with website ads, for measuring advertisement impact. |
3 months |
Improve Digital |
| PugT |
Tracks visitor's interaction with website ads, for measuring advertisement impact. |
1 month | Pubmatic |
| tuuid_lu |
Tracks visitor's interaction with website ads, for measuring advertisement impact. |
Permanent |
Improve Digital |
| awxxxx |
Used to attribute commission to affiliates when user arrives at the website from an affiliate referral link. |
Session | Pubmatic |
| BVxxxxxxxxxxxxxxxxx |
Tracks visitor's interaction with website ads, for measuring advertisement impact. |
1 month |
Pubmatic |
| KRTB |
Tracks visitor's interaction with website ads, for measuring advertisement impact. |
Session | Pubmatic |
| KRTBCOOKIE_466 |
Tracks visitor's interaction with website ads, for measuring advertisement impact. |
Session |
Pubmatic |
| PUBMDCID |
Tracks visitor's interaction with website ads, for measuring advertisement impact. |
3 months |
Pubmatic |
| PUBMDCID |
Tracks visitor's interaction with website ads, for measuring advertisement impact. |
Session |
Pubmatic |
| PugT |
Tracks visitor's interaction with website ads, for measuring advertisement impact. |
1 day | Pubmatic |
| 16532-3178372f-685f-41e7-a6f8-03053d86cb32 |
Tracks visitor's interaction with website ads, for measuring advertisement impact. |
Session | Pubmatic |
| FPC | Tracks visitor’s interaction with the website content and any incomplete booking flows, in order to retarget the visitor with personalized e-mail marketing communications. | 2 years | Oracle |
| WTPERSIST | Tracks visitor’s interaction with the website content and any incomplete booking flows, in order to retarget the visitor with personalized e-mail marketing communications. | 1 year | Oracle |
You may find more information on the privacy policy of Facebook here, of Google here, of Adserver here, of AppNexus here, of Yieldr here, of BazaarVoive here, of Improve Digital here, of BidSwitch here, of Pubmatic here, of Microsoft here, of Oracle here and of OpenX here.
What options do I have?
You have three options. You may either proceed with the acceptance of all cookies and other mechanisms (“Accept”), which will enable you to access all our website functionalities, you may refuse any non-necessary cookies (“Reject”) or you may proceed with the customization of your cookie settings (“Customize” - “Save settings”), which may both decrease your website experience.
Necessary cookies are installed upon your website visit. As they are strictly necessary either from a technical perspective, or in order to offer you the website services or functionalities of your choice, the applicable legislation allows us to install them without requiring any action or consent from you. By selecting the button “Deny”, which you will find next to the initial basic information that we provide, as well as the “X” at the expanding full notification (banner), you continue your browsing only with the Necessary cookies. We will remember this choice of yours for a year. When this period is over, or if you visit us from another device or a different browser, we will ask you again. Unfortunately, if you do not wish for them to be installed at all, you should not use our services and manually delete the cookies that have already been installed on your browser.
Preference, Performance and Targeting cookies are installed if you select the “Accept” button, which you will find next to the initial basic information that we provide, as well as underneath the expanding full notification (banner). We will remember this choice of yours for a year. When this period is over, or if you visit us from another device or a different browser, we will ask you again.
By selecting the button “Save settings”, that you will find underneath the expanding full notification (banner), any of the Preference, Performance or Targeting cookies will be installed, if you have ticked the relevant box, and we will remember this choice of yours for one year. If you have not ticked any of the boxes and select “Save settings”, then only Necessary cookies will be installed and we will remember this choice of yours for a year. When this period is over, or if you visit us from another device or a different browser, we will ask you again.
Change of settings – Withdrawal of consent
At any time, you may change for future use, the choice you have made with respect to cookies and similar technologies on our website. At the bottom of this Policy you will find the button: “Customize”. Regardless of what was your selection the last time we asked you through a pop-up banner if you accept the installation of cookies and similar technologies, you can decide again easily, directly and free of charge, through the pop-up banner, that will emerge again when selecting the “Customize” button.
For example, if you had selected “Accept” and you changed your mind, you may select at the new pop-up banner any (or none) of the cookie categories you want to and then select “Save settings”. This action would act as a withdrawal of the consent you had already given to us and it would apply for future use, namely from this change onwards, our website will not use (these particular) cookies and similar technologies on your device. In case you also wish to remove the cookies that had already been installed on your device before the aforementioned withdrawal of your consent, then you may do so manually, by following the instructions that you will find in the “Control via browser settings – Removal of cookies” section below.
Control via browser settings – Removal of cookies
You may also control and manage the cookies via the settings of the browser you use. Some of your options (depending on the browser), are for example, the acceptance of all cookies, the notification for the installation of cookies or the ban of their installation.
Through the settings of your browser, you may reverse any installation of cookies and similar mechanisms by our website, by deleting the files already stored.
In order to manage and deactivate cookies, you may follow the relevant instructions per browser:
Customize
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