Miles+Bonus Terms and Conditions

The Miles+Bonus program (“Program” or “Miles+Bonus”) created by the airline company AEGEAN AIRLINES S.A. (“AEGEAN” or “Company”), with registered offices in Athens International Airport (Βuilding 57), is a reward program (“Bonus”), that provides offers, benefits and services to Program participants (“Members”) through accrual and redemption of miles (“Miles”). Also participating in the Program are other airlines who are members of the international Star Alliance and offer similar loyalty and reward programs with benefits, offers, privileges and services through mile accrual and redemption (Star Alliance Members FFP), along with companies providing goods and services through which Members can earn and redeem Miles (“Miles+Bonus Partners”). The Program terms and conditions (“Terms”) regulate the legal relationship between AEGEAN and Members, the participation in the Program and the manner of accruing and then redeeming Miles with Bonus. AEGEAN may unilaterally amend these Terms at its own discretion at any time and without prior notice. AEGEAN will inform Members of any change to the Terms by publishing them in every subsequent version of this document. As part of the Program, AEGEAN hereby informs its passengers of the rules, terms and conditions for accruing and purchasing Miles and then redeeming them for available services. It is explicitly noted that the Mile is the measurement unit used in the Program. Rules governing accrual, purchase and redemption of Miles are established exclusively by AEGEAN. AEGEAN reserves the right to unilaterally change the above information at any time, without prior notice. In such case, these changes shall be immediately notified to passengers through the www.aegeanair.com website and related printed materials. The Program shall be invalid in the event it is prohibited or restricted by law. AEGEAN is entitled, at its own discretion and without prior notice, to void all Miles, offers and even Member status in the event a Member violates the Program’s rules of proper functioning.

Holder responsibility - Obligation for compliant use of Program - Consequences of failure to comply

Miles are accrued, retained, purchased and redeemed exclusively in accordance with the Terms of the Program, as in force from time to time, and with applicable legislation. Any other use, disposal, sale, assignment, exchange, promotion or transfer of Miles by the Member or any third party is expressly prohibited. Miles which were not accrued or retained in accordance with the Terms of the Program are automatically void and non-redeemable. Such Miles will be subtracted from the account. The use of products acquired by redeeming Miles for the purpose of further disposal through exchange and/or their resale is expressly prohibited. The Company reserves the right to monitor Members’ proper use of the Program throughout the duration of their participation in the Program.

In the event a Member in the Program fails to comply with any of the terms of the agreement granting the Miles+Bonus Card and/or the Terms of the Program, the Company may at its own discretion immediately exclude the Member from any current or future Program offer, suspend and/or discontinue the Member’s participation in the Program and void all Miles accrued under the Program. In any incidence of illegal use of Program Miles and/or violation of any Term of the Program, the Company reserves all legal rights, including its right to raise claims and to seek remedy before the competent courts and authorities.

1. All natural persons over the age of 2 years are entitled to participate in the Program. Legal entities, companies and sole proprietorships of all kinds do not qualify for Membership. Employees of AEGEAN, any airline or travel agency are excluded.
2. Participation in the Program is strictly personal and cannot be transferred or assigned by a Member to any third party.
3. Online registration: The passenger fills out the online application form and sends it electronically. He/she immediately receives the Blue Miles+Bonus Member Card by e-mail, with the Account Number and Password.
4. Each Account Number is unique and the information it provides is the only indicator of the status of each Program Member, superseding any other information which may appear on the card, including its expiration date. The Account Number, Password and the Miles+Bonus card entitle the Member to collect and redeem Miles.
5. It is clarified that, in case the Member has not completed his/her registration, he/she will not be able to redeem Miles, purchase Tier Miles, transfer Award Miles, donate Award Miles to NGOs or create a Together account.
6. Miles+Bonus Members that haven’t registered at least 1 flight with AEGEAN, Olympic Air or Star Alliance in their Miles+Bonus account, and are not AEGEAN Bonus Visa or Aegean Mastercard cardholders, they will not be able to redeem Miles on non-air partners, but also they will not be able to transfer Miles to other Members.
7. A completed Registration is defined as a Member Profile with the following fields completed: Title, First Name, Last Name, Date of birth, E-mail address, Nationality, Phone Number, Communication Language, Address, Country and Zip Code or PO Box.
8. By e-mailing the completed application, the Member fully and unconditionally accepts these Terms and Conditions, as well as the Company’s Privacy Notice, which is an integral part of these Terms. In the event it is required by law, we may ask you to provide consent at a later time in a manner and through communication channels specified in the Company's Privacy Notice.
9. During the Program registration process, Members are required to provide their accurate full name in Latin letters, as it appears on an identification document (ID card or passport).
10. AEGEAN may accept or reject any application for participation at its own discretion.
11. Each Member may only maintain one personal Account (“Account”), to which the accrued Miles are credited. In the event there are two or more Accounts, they shall all be voided along with any Miles accrued in those Accounts, and only the Account first created (oldest) shall be retained.
12. New Members are entitled to register Miles to their Account retroactively for flights taken up to twelve (12) months before registration, provided that they send the required documents (boarding passes, ticket receipts) to Miles+Bonus.
13. Members wishing to terminate their participation in the Program must declare their intention in writing. After processing the request, the Account and Miles will be voided automatically.
14. The Account and Miles are voided automatically in the event of the Member’s death.

1. Only individuals aged between 18 and 25 are entitled to participate in genAIRation AEGEAN. It is clarified that legal entities of any form, companies of any kind, and sole proprietorships are not entitled to participate. Due to the strict age limit for participation in genAIRation AEGEAN, it is necessary to submit a participant's ID card or passport in order for AEGEAN to be able to identify the participant's details.
2. The entry of your details to participate in genAIRation AEGEAN automatically means that you provide your consent to the collection, retention and processing of your personal data.
3. It is clarified that any individual wishing to register in genAIRation AEGEAN, will automatically and simultaneously register for the Miles+Bonus program by accepting the Terms & Conditions of the Program.
4. Complete Registration means the Registration when in the member's Profile the following fields are properly filled in: Title, Name, Surname, Date of Birth, Email Address, Nationality, Telephone, Language of communication, Address, Country and Postal Code or PO Box.
5. Members aged 18-25 already registered in the Miles+Bonus Program will join directly genAIRation AEGEAN starting from 26/07/2022 (when the service started), up to 31/09/2022. t is clarified that already registered members in the Miles+Bonus program, upon reaching the age of 18, according to the date of birth they have declared during their registration, will be automatically included in genAIRation AEGEAN.
6. It is clarified that for full access to the benefits, offers, privileges & services of genAIRation AEGEAN, Members must log in to their account on aegeanair.com/genAIRation or in AEGEAN App and upload a photo of their ID card or passport in order to enable AEGEAN to identify the name, surname and age of Members in relation to what has been declared by the Members upon their registration. Members' data are kept safe, cannot be disclosed to third parties in any way for a period of three months and are then erased.
7. Members with complete registration automatically begin to enjoy the following special benefits, which are only available once users have completed their registration.
   
   A. 15% discount on ticket prices:
   
   • Tickets can only be booked online by members with complete registration that have logged in and only through aegeanair.com/genAIRation.
   • Booking is available only to members. Members can make a booking for up to 9 people in total, including themselves, provided that all individuals included in the booking are also registered members of the genAIRation AEGEAN program with verified details. The discount applies to the ticket fare and fuel surcharge charges and does not apply to taxes. The fare and fuel surcharge charges, as shown in the booking system via aegeanair.com/genAIRation during the booking process, are already reduced by 15%.
   Ticket changes are allowed according to the regulations of the respective fare. The 15% discount on ticket prices applies to all network flights operated by AEGEAN and Olympic Air in Greece and abroad and can be combined with any other AEGEAN offer. The 15% discount is only valid for bookings through aegeanair.com/genAIRation. Through genAIRation AEGEAN, members can only travel in the Economy Class fare category with a Light, Flex or Comfort Flex fare.
   •The promotional code is valid for bookings that include only domestic and/or international flights operated exclusively by the AEGEAN and Olympic Air network. All codeshare flights and flights not operated by AEGEAN and Olympic Air aircrafts are excluded.
   • The check-in process can only be completed through the AEGEAN website (aegeanair.com).
   
   
   B. The Voucher Number is the discount code that can be used for free extra baggage up to 23kg. Extra baggage is any bag exceeding the free checked baggage allowance corresponding to each fare. The promotional code is valid for bookings that include only domestic and/or international flights operated exclusively by the AEGEAN and Olympic Air network. All codeshare flights and flights not operated by AEGEAN and Olympic Air aircrafts are excluded. The discount code is valid exclusively for bookings made via aegeanair.com, olympicair.com and the AEGEAN app. The promotional code is valid for bookings and travel until the date that is stated on the coupon. The offer for free baggage will be used solely by using the discount code, provided members enter the discount code either in the special field "Discount code" shown on the booking form, or through the "My Booking" page. It is not possible to use the discount code when redeeming miles to purchase a redemption ticket. The discount code is only valid when the transaction is in Euro (€). The use of the discount code is valid only for the registered member of genAIRation AEGEAN. Only one discount code can be used each time for each booking. The discount code is not exchangeable for money.
   
   C. The Voucher Number is the discount code that can be used for 50% discount for your pet's transport. The promotional code is valid for bookings that include only domestic and/or international flights operated exclusively by the AEGEAN and Olympic Air network. All codeshare flights and flights not operated by AEGEAN and Olympic Air aircrafts are excluded. The promotional code is valid for bookings and travel until the date that is stated on the coupon. The discount code is only valid when your pet meets all the conditions set by Aegean. For more information please visit https://en.aegeanair.com/travel-information/special-assistance/traveling-with-pet/. The offer of 50% discount on the transport of your pet can only be used by using the discount code, provided that the member enters the discount code in the special "Discount code" field that appears on the booking form. The additional service of travelling with your pet must be selected during the booking in order for the discount to apply. It is not possible to use the discount code when redeeming miles to purchase a redemption ticket. The discount code can also be used through the My Booking section, provided that cardholders fill in the booking number (pnr) and their surname. The discount code is only valid when the transaction is in Euro (€). The use of the discount code only applies to the registered member of genAIRation AEGEAN. Only one discount code can be used each time for each booking. The discount code is not exchangeable for money.
   
   
8. It is clarified that Members who do not have uploaded validation document will not be able to access the benefits, offers, privileges & services of genAIRation AEGEAN. Identification document might be asked for validation.
9. Information such as the name and age of the members cannot be changed through their account, any modification is possible by phone at +30 2106261000 or through social media.
10. Participation in the genAIRation AEGEAN Program is strictly personal and may not be transferred or assigned by Members to third parties.
11. On the date when genAIRation AEGEAN Members turn 26, they automatically cease to enjoy the benefits of genAIRation AEGEAN and will automatically exit the program and continue to benefit from the privileges of Miles+Bonus.
12. Please note that registration is only done online through aegeanair.com/genAIRation and AEGEAN App. Members automatically receive via email the confirmation of registration in genAIRation and the confirmation of registration in the Miles+Bonus program.
13. AEGEAN may accept or reject any application for participation at its own discretion.
14. The benefits described in 7B and 7C are provided in the form of a voucher in the genAIRation account of each Member and are renewed according to the date of their initial registration for as long as the Member meets the age criteria of genAIRation AEGEAN.
    Note that if a member, with a verified ID, reaches the age of 26 and has active genAIRation coupons, they will remain active until the stated date on the coupon, and the member will be able to find them in the 'My Coupons' section on the Miles+Bonus page.
15. In the profile of each registered member there is a special section called "My ❤ destination". Members select a solely a specific AEGEAN or Olympic Air network destination. Members may change the destination they have stated as a favourite, 12 months after their initial selection. With each flight from/to this destination, 50% additional redemption miles are offered, on top of the miles the member is already entitled to. For the offer of 50% extra miles to be valid, members must first have made 2 flights from/to the selected destination through the genAIRation AEGEAN page. This means that the 50% extra miles will be given from the third flight onwards. If members do not change their favourite destination, then they continue to enjoy the extra miles. If they change their favourite destination, then the extra miles will be given from the third flight from/to that destination onwards.
    It should be noted that from 22/12/2022 to 16/01/2024, the additional miles were added after the 3rd flight only to the declared favorite destination, whereas from 17/01/2024 onwards, the additional miles are added for flights either to or from the favorite destination.

1. The Miles+Bonus Program consists of three (3) tiers: BLUE, SILVER and GOLD, determined by the Tier Miles earned within a specific period of time and on a case-by-case basis. Depending on the level, the Program offers three (3) types of Cards: the BLUE card, the SILVER card and the GOLD card.
2. Aegean maintains the right to modify at its own discretion, anytime and with no previous notice the Program's tier upgrade and retain rules, as well as the Program’s benefits.
3. The card is personal and indicates the holder's name. The Member is not allowed to transfer and/or assign his/her rights of possession and use of the card to a third party. The card is a property of AEGEAN who reserves the right to withdraw or cancel or replace it with a card of the same or different level. The card is not a credit card and cannot be used as an identification document during check in.
4. In case of loss, theft or destruction of the card, the Member should immediately notify Aegean by calling at 801 11 20000 (+30 210 6261000) or by completing the re-issue card application online at www.aegeanair.com.
5. The cards and the Member IDs will never be cancelled if the Member is also an Aegean Bonus Visa, or Aegean Visa Cyprus credit card holder.
6. It is clarified that only Silver and Gold Members receive a physical plastic card. In case the Member has not completed his registration, he will not receive a card.
7. It is clarified that flights for which the Member does not earn miles, do not count for tier upgrade or retain.
8. It is clarified that the date of the Silver or Gold tier upgrade is calculated according to the following:
   (a) when tier miles are automatically credited by the system, and tier upgrade occurs based on these miles, then the date of the upgrade is calculated according to the date of the flight while,
   (b) when tier miles are credited through the online form "Claim missing miles" and tier upgrade occurs based on these miles, then the date of the upgrade is calculated according to the flight registration date

Α. BLUE Card:

The Blue Member must use his digital card in order to take advantage of the Program’s benefits, since he will not receive a plastic card. The Blue Member can access his digital card by logging in to Miles+Bonus and go to ‘’My Miles+Bonus account’’ section, either through aegeanair.com or through the Aegean app for iOs and Android.

The Blue Member that accumulates 12,000 Tier Miles, including at least 2 flights with Aegean and/or Olympic Air, or* a total of 35,000 miles regardless of the partner airline, within a year from the date of the first transaction (registration or first flight) or from entry in the tier or from an older flight that registered miles that has not expired, will be upgraded to SILVER tier.

* The required number of miles for members who will not manage to reach at least 2 flights with AEGEAN and/or Olympic Air until 31.05.23, was 24,000.

It shall be made clear that: (a) If the Blue Member has not collected 12,000 Tier Miles, including at least 2 flights with Aegean and/or Olympic Air, or a total of 35,000 Tier miles regardless of the partner airline, within a period of twelve consecutive (12) months from the date of the first valid flight that registered miles, then the accrued Miles shall not be automatically reset, but shall rather be successively deleted, once one (1) year elapses from each flight event, effected within the said 12-month period. (b) The twelve-month period for the accumulation of the 12,000 Tier Miles, including at least 2 flights with Aegean and/or Olympic Air, or the total of 35,000 Tier miles regardless of the partner airline, will count from the date of the first oldest valid flight that registered miles. (c) For Aegean Bonus Visa and Aegean Mastercard cardholders, only the first Welcome Miles, shall be acknowledged as Tier Miles. (d) If the required Tier miles are accumulated within 12 months from the date of the first transaction in the program (registration or first flight or entry in the tier or older, non expired, flight that registered miles) and therefore the Member is upgraded to Silver tier, the required Tier Miles alone are reset so that Tier Miles can be recorded anew for the Gold tier. Any amount of Tier Miles beyond that required for a tier upgrade will be taken into account for the next upgrade but not for retaining Silver tier.

B. SILVER Card:

The Silver Member must accumulate 8,000 Tier Miles including at least two (2) flights with Aegean or/and Olympic Air or* a total of 35,000 Tier miles regardless of the partner airline, within a period of twelve consecutive months from the date on which he/she was upgraded to/retained Silver tier, so that his/her Card’s status will be automatically extended for one (1) year. It shall be made clear that any amount of Tier Miles beyond that required for retaining tier will be taken into account for the next upgrade but not for retaining Silver tier. If the Silver Member does not manage to accumulate the above Miles within the determined time, then he/she will be downgraded to the Blue Tier.

* The required number of miles for members who their tier expires up until 31.05.2023 and will not manage to reach at least 2 flights with AEGEAN and/or Olympic Air up until 31.05.23, was 16,000.

The Silver Member that accumulates 24,000 Tier Miles, including at least 4 flights with Aegean and/or Olympic Air, or* a total of 70,000 miles regardless of the partner airline, within twelve consecutive (12) months from the date of the first oldest flight that registered miles which has not expired or been used for tier upgrade, after being upgraded to/retaining Silver tier, will be upgraded to GOLD tier and will receive the Gold Card.

* The required number of miles for members who will not manage to reach at least 4 flights with AEGEAN and/or Olympic Air until 31.05.23, was 48,000.

It shall be made clear that: (a) If the Silver Member has not collected the Tier Miles required for upgrade to Gold tier within a period of twelve (12) months from the date of the first valid flight that registered miles, then the accrued Miles shall not be automatically reset, but shall rather be successively deleted, once one (1) year elapses from each flight event, effected within the said 12-month period. (b) The twelve-month period for the accumulation of the 12,000 Tier Miles will count from the date of the first valid flight that registered miles. (c) For Aegean Bonus Visa and Aegean Mastercard cardholders, only the first Welcome Miles, shall be acknowledged as Tier Miles. (d) If the required Tier miles are accumulated and therefore the Member is upgraded to the Gold tier, any amount of Tier Miles beyond that required for a tier upgrade will not be taken into account for retaining Gold tier.

C. GOLD Card:

The Gold Member must accumulate 12,000 Tier Miles including four (4) flights with Aegean or/and Olympic Air or* a total of 70,000 Tier miles regardless of the partner airline, within a period of twelve consecutive months from the date when he/she became a Gold Member, so that his/her Card can be automatically renewed for 1 year. It shall be made clear that any amount of Tier Miles beyond that required for retaining tier will not be taken into account for retaining Gold tier. If the Gold Member does not manage to accumulate the above Miles within the determined time, then he/she will be downgraded to the Silver Tier.

* The required number of miles for members who their tier expires up until 31.05.2023 and will not manage to reach at least 4 flights with AEGEAN and/or Olympic Air up until 31.05.23, was 24,000.

Miles are classified into two (2) categories:

Α. Tier Miles: they determine the Tier of the Program to which the Member belongs. These are Miles that each Member collects from specific activities cumulatively, in order to become a BLUE Cardholder and then SILVER and a GOLD Cardholder. Tier Miles are accumulated from flights with Aegean, Olympic Air and Star Alliance member-airlines and have a twelve (12) month lifetime.

Β. Award Miles: they are Miles that every Member collects in order to redeem, by exchanging them with the award of his choice, i.e. products and services offered by the Program. Award Miles are accumulated from flights with Aegean, Olympic Air and products and services of the Miles+Bonus partners. Award Miles do not expire.

1. Eligible for tier hold are only the active Miles+Bonus members that belong to Silver or Gold tier.
2. Eligible for tier hold are either the mother or the father of own child. There may be up to one-member parent on tier hold for the same child, at any one time.
3. Members may apply once for each child, as soon as the child is born and up until the child reaches one year.
4. It is clarified that, Tier miles added to member’s account in order to keep their tier, do not count for tier upgrades.
5. It is clarified that, Tier hold cannot be changed or cancelled once approved.
6. It is clarified that, eligible members can still enjoy their tier benefits while they are on tier hold.
7. Miles+Bonus tier hold benefit is personal for the member who receives it and is not transferable for any reason.
8. Members who are approved for tier hold can continue to earn and redeem miles.
9. Eligible members may provide the below documents:
   - For Mother: Birth Certificate
   - For Father: Birth Certificate, Paternity Leave for at least 3 months, which must have begun before the date of the expiration or the retention of their tier
10. It is clarified that the documents will be destroyed for safety reasons, after their process.
11. Miles+Bonus tier hold is a discretionary benefit and Aegean reserves the right to decline an application for, or to change the offer of, a Miles+Bonus tier hold at any time, at its own discretion.
12. Aegean reserves the right to annul or modify at its own private discretion, anytime and with no previous notice the benefit's terms and conditions, as they are mentioned in this document. The new terms and conditions apply upon their publication.
13. The application for the benefit implies the Member’s unconditional acceptance of the terms and conditions.

1. Purchase Tier miles

1. Tier miles can be purchased by all Miles+Bonus Members.
2. Blue Members are eligible to purchase up to 1,000 Tier miles per 12 months, commencing from Members’ registration date.
3. Silver Members are eligible to purchase up to 2,000 Tier miles within their membership year (twelve consecutive months from the last tier upgrade/retain), while Gold Members are eligible to purchase up to 3,000 Tier miles respectively.
4. Purchase of Tier miles refers to the future and cannot have retroactive effect.
5. Tier miles can be purchased by a Visa or Mastercard credit/debit card. Purchase is not supported by other forms of payment, such as PayPal, American Express.
6. Purchase of Tier miles cannot be canceled after completion, thus the transaction value is non-refundable.
7. Tier miles are sold in sets of five hundred (500) at the price of 50.00€ per set.
8. Tier miles are credited to the Member’s Account immediately after the completion of the transaction.
9. Purchase of Tier miles can be realized only online, through www.aegeanair.com, after the Member logs in to Miles+Bonus using his/her personal credentials.
10. Purchase of Tier miles is strictly personal and cannot be transferred or assigned by the Member to any third party.
11. The purchased Tier miles are subject to the terms and conditions of Tier miles as those are referred to the Miles+Bonus program.
12. It is clarified that additional documentation may be requested upon payment completion.
13. Τhe company that has issued the Aegean Mastercard Business card will not be able to proceed to Tier Miles Purchase.

2. Purchase Award miles

1. Award miles can be purchased by all active Miles+Bonus Members, regardless of their tier.
2. Members are eligible to purchase up to 50,000 Award miles within their membership year (twelve consecutive months from their enrollment or last tier upgrade/retain). It is clarified that Members that haven’t registered at least one flight on their Miles+Bonus account, are eligible to purchase up to 30,000 Award miles.
3. Award miles can be purchased by a Visa or Mastercard credit/debit card. Purchase is not supported by other forms of payment, such as PayPal, American Express.
4. Purchase of Award miles cannot be canceled after completion, thus the transaction value is non-refundable.
5. Award miles are sold in sets of thousand (1,000) at the price of 25.00€ per set.
6. Award miles are credited to the Member’s Account immediately after the completion of the transaction.
7. Purchase of Award miles can be realized only online, through www.aegeanair.com, after the Member logs in to Miles+Bonus using his/her personal credentials.
8. The purchased Award miles are subject to the terms and conditions of Award miles as those are referred to the Miles+Bonus program.
9. It is clarified that additional documentation may be requested upon payment completion.

1. Award Miles can be purchased in order to be gifted by all active Miles+Bonus Members, regardless of their Tier.
2. Members are eligible to purchase for gift – cumulatively – up to 50,000 Award Miles within a period of 12 consecutive months from the date of their first-ever valid purchase of Award Miles for gift that took place from their Account.
3. Members are eligible to receive as a gift – cumulatively – up to 50,000 Award Miles within a period of 12 consecutive months from the first-ever date that miles from a gift were validly entried in their Account.
4. Award miles as a gift can be purchased by a Visa or Mastercard credit/debit card. Purchase is not supported by other forms of payment, such as PayPal, American Express.
5. The purchase of Award Miles for gift cannot be canceled after completion, thus the transaction value is non-refundable.
6. Award Miles to be purchased for gift are sold in sets of 1,000 at the price of 25.00€ per set.
7. Award Miles purchased for gift, are credited to the recipients’ Member Account immediately after the completion of the transaction.
8. The purchase of Award Miles for gift is subject to the terms and conditions of Award Miles as those are referred to the Miles+Bonus program.
9. The purchase of Award Miles for gift can only take place online, through www.aegeanair.com, after the Member logs in to Miles+Bonus using his/her personal credentials.
10. It is clarified that additional documentation may be requested upon payment completion.
11. The company that has issued an Aegean Mastercard Business card is not allowed to proceed to Award Gift Miles purchase.

1. Miles+Bonus Members that have completed their registration, and have registered at least 1 flight with AEGEAN, Olympic Air or Star Alliance in their Miles + Bonus account or are AEGEAN Bonus Visa/AEGEAN Visa Cyprus cardholders with completed registration, are entitled to miles transfer service. 
2. Members are eligible to transfer – cumulatively – from 1,000 up to 50,000 (in sets of 1,000) Award Miles within a period of 12 consecutive months from the date of their first-ever valid transfer of Award Miles that took place from their Account.
3. Members are eligible to receive – cumulatively – up to 50,000 Award Miles within a period of 12 consecutive months from the first-ever date that transferred miles were validly entried in their Account.
4. The transport of Award Miles cannot be canceled after completion, thus the transaction value is non-refundable.
5. The transaction fee for transfer Award Miles is set at 15.00€ per transaction.
6. The transaction fee for transfer award miles can be paid by a Visa or Mastercard credit/debit card. Purchase is not supported by other forms of payment, such as PayPal, American Express.
7. Award Miles transfered, are credited to the recipients’ Member Account immediately after the completion of the transaction.
8. The transfer of Award Miles is subject to the terms and conditions of Award Miles as those are referred to the Miles+Bonus program.
9. The transfer of Award Miles can only take place online, through www.aegeanair.com, after the Member logs in to Miles+Bonus using his/her personal credentials.
10. It is clarified that additional documentation may be requested upon payment completion.
11. It is clarified that the transfer of Award Miles is free of charge for companies that have issued the Aegean Mastercard Business card.

1. Award Miles can be donated by all active Miles+Bonus Members, regardless of their Tier.
2. Members are eligible to donate – cumulatively – up to 50,000 Award Miles within a period of 12 consecutive months from the date of their first-ever valid donation of Award Miles that took place from their Account.
3. The donation of Αward Miles cannot be canceled after completion, thus the transaction value is non-refundable.
4. Award Miles can be donated in sets of 100 without any additional transactional cost.
5. The Award Miles that will be collected for each NGO at the end of each calendar year, will be converted into euros, at a ratio of 1 award mile = 0.004€ and will be deposited in the account of each organization.
6. The donation of Award Miles can only take place online, through www.aegeanair.com, after the Member logs in to Miles+Bonus using his/her personal credentials.
7. The NGOs that can receive Award miles donations, will be listed in detail at www.aegeanair.com.

1. A Together account can be created only by active Miles+Bonus Members who have registered at least 1 flight with AEGEAN, Olympic Air or Star Alliance in their Miles+Bonus account or are Aegean Bonus Visa/Aegean Mastercard cardholders with completed registration. The Together account activation can only be accomplished electronically, via the AEGEAN official website or through the Aegean App and only after the Member logins to his/her personal Miles+Bonus account. The Member who activates the Together account is automatically nominated as the Head of the Together account.
2. It is clarified that in case the Member has not completed his/her registration, he/she will not be able to activate a Together account.
3. In case that the Head hasn’t added any member within 6 months of creating/activating the Together account, the Together account will be automatically cancelled and all the award miles that have been earned, will be transferred to the Head’s personal Miles+Bonus account.
4. A Together account can consist of 2 to 6 members.
5. The Head and all Together members under the Relation Type “Father”, “Mother”, “Spouse” and “Companion” must be over 18 years old, whereas rest Members under the Relation Type “Friend”, “Child”, “Brother” and “Sister” must be over 2 years old.
6. When the Head adds at least one child between 2 - 18 years old (who has registered at least one flight with AEGEAN, Olympic Air or Star Alliance airline partners) in the Together account, the account will be automatically converted to Together ForFamilies, offering extra benefits. The benefits can be found in detail here. The benefits are attributed per account and not per child and are renewed annually as long as there is an active account of a child - between 2 - 18 years old - in the Together ForFamilies account.
7. The Head must invite the members who wishes to include in the Together account via an electronic message. The invited members must be active Miles+Bonus members who do not belong to another Together account or have not opt-out or been removed from a Together account in less than a six (6) months period and have a valid email account registered in their profile. It is clarified that the invited Members reserve the right to accept or reject their invitation within a period of 10 days. After that period, the invitation will expire and the Head may resend the invitation to the same or any other Member.
8. For the access to the Together accounts of minors aged 2 to 18, the following applies: Members up to 12 years old if they do not have email addresses, can be automatically registered to the Together Account by the Head who has the right to enroll in Miles+ Bonus, through his/her individual Account, a member up to 12 years old without having to fill in an email address at the registration from. For minors between 12 and 18 years old, the email address is recommended so that they can create a password via https://el.aegeanair.com/member/forgot-password/ and log in to their Account.
9. After the Head logins to Miles+Bonus with his/her personal details, he/she will have access to the child’s account until the child turns 18 years old.
10. As soon as a Member accepts the invitation to participate in a Together account, all 100% of the award miles collected into his/her personal Miles+Bonus account will be transferred to the Together account. If the Member doesn’t have a registered flight with AEGEAN, Olympic Air or Star Alliance airline partners or be an Aegean Bonus Visa/Aegean Mastercard cardholder with completed registration, his/her award miles will remain in his/her personal account until he/she registers a flight. It is clarified that all 100% of his/her award miles will be transferred to the Together account only for as long as the Member belongs to the Together account.
11. The Head is exclusively responsible for the control of the Together account (add/remove members). The Head can accomplish changes by logging to his/her personal Miles+Bonus account.
12. Any Member added to a Together account cannot be removed in less than 12 months from the join date.
13. The Members removed from a Together account, are not eligible to create or participate in a Together account for a period of six (6) months from the opt-out or removal date. It is clarified that a Member can leave the account either from his/her Miles+Bonus account or be removed from the schema through the Head’s Miles+Bonus account.
14. Members removed from a Together account should have registered an email address to his/her personal account.
15. The Head who opts-out or deactivates a Together account, is not eligible to create or participate in a Together account for a period of six (6) months from the opt-out or removal.
16. It is clarified that a Together account cannot be cancelled in less than 12 months from the day of the Together account's creation. Additionally, the cancellation is feasible only if all the Members have registered an email address to their personal account.
17. The Head is exclusively responsible for the administration of the Together account. The Head reserves the right to provide access to the Μembers he/she wishes, in order for them to be able to view the Together accrual and redemption transactions, as well as to redeem Award Miles, transfer Award Miles and donate Award Miles to an NGO.
18. If a Together Member is removed from the Together account or leaves the account, he/she will get his/her miles back, based on his/her accrual contribution to the Together account.
    For example:
    In a Together account, there are 4 members with a registered flight and each member has transferred 2,000 award miles. Therefore, we have 8,000 award miles in the Together account with 25% accrual contribution of each member. A Member leaves the account and at that time, the account has 7,000 award miles following a miles redemption. In this case, 1,750 award miles will be transferred to the Member’s account.
19. In the event of a Head ‘s death, the Together Account and the award Miles corresponding to the Head’s accrual contribution will be automatically cancelled.
20. If the Head wishes to opt-out from the Together account, the Together account will be cancelled and the available award miles will be transferred to each Member’s account based on their accrual contribution, as described in paragraph 18.
21. AEGEAN reserves the right to reject any application of a Together account in case it is not compatible with the Terms & Conditions.
22. In the occasion that a Member fails to comply with any of the Miles+Bonus Terms, AEGEAN reserves the right to cancel a Together account and the relevant miles without notification.
23. AEGEAN reserves the right to annul or modify at its own private discretion, anytime and with no previous notice the Program's Terms & Conditions, as they are mentioned in this document. The new Terms & Conditions apply upon their publication.
24. AEGEAN reserves the right, at its sole discretion, to terminate or cancel the Together service at any time without any further obligation to the Together Members. The same applies in the case that the Program is cancelled due to the dissolution of the company, its liquidation, bankruptcy, acquisition, merger or any similar situation. In the case that the Program is terminated or cancelled by AEGEAN, the Together account and the corresponding miles will automatically be cancelled.
25. It is clarified that the updates will apply retroactively for all Members who created an account up until the 16th of May 2023. The Together accounts that included at least one child - between 2 - 18 years old – with a registered flight to the child’s personal account - up until the 16th of May 2023, will be converted to Together ForFamilies and the respective Together ForFamilies benefits will be added to the Head’s personal Miles+Bonus account. Also, from the 17th of May 2023 onwards, the Members of Together accounts who did not have any registered flight up until the 16th of May 2023, will cease transferring award miles to the Together account up until they register a flight.
26. A Member's participation in the Program implies unconditional acceptance of the Terms & Conditions.

Together Miles Accrual

1. All miles accrued on a Together account are award miles. The award miles of all Together Members are accumulated under the Together account. Each Together Member may accrue tier miles at his/her personal Miles+Bonus account in order to be eligible for tier upgrade. For example: A Together Member flies from Athens to Thessaloniki in W booking class. The miles that will be added are:
   • 500 tier miles to his/her personal Miles+Bonus account
   • 500 award miles to the Together account


2. A necessary requirement for adding miles to the Together account is that the Member has at least one registered flight with AEGEAN, Olympic Air or Star Alliance partner airlines or are Aegean Bonus Visa/Aegean Mastercard cardholders with completed registration
3. A Together Member is obliged to indicate his/her personal Miles+Bonus ID during the ticket reservation, as well as presenting his/her personal Miles+Bonus ID at the check-in counter.
4. A Together member is obliged to indicate and present his personal Miles+Bonus ID during any transaction with the partners of Miles+Bonus.
5. A Together Member is obliged to keep their boarding passes or tickets, until the corresponding Miles are displayed in both their personal Account and Together Account.

Members can redeem Award Miles to purchase specific additional services such as: a) Extra baggage b) Travelling with pets/animals c) Sports equipment d) Security Fast Track and e) Seat selection.

1. Members can redeem their Award Miles to purchase the above additional services in all flights, operated by AEGEAN and Olympic Air and only if the ticket includes exclusively flights within AEGEAN and Olympic Air network.
2. As of 02.11.2021 miles redemption for additional services will be available only in My Booking section (only via aegeanair.com). It is clarified that Miles redemption for additional services can only be performed by the beneficial owner of the Miles+Bonus account, when the Miles+Bonus member ID has entered during the booking. Members can redeem Award Miles for up to 9 services during one transaction.
3. Alternatively, Members may contact Aegean’s Call Center at 801 11 20000 (from a fixed phone) or at (+30) 210 6261000 (from a mobile phone or from abroad) on a continuous basis, 24 hours a day, seven days a week with a service fee of 8 EUR per passenger. It is clarified that through Aegean’s Call Center a Member can redeem Award Miles for himself or any other 3rd party indicated, and can redeem miles for as many services he/she wants.
4. Members may redeem their Award Miles using the exchange rate of 200 award miles per 1€ for the whole value of all the above additional services. Miles redemption for part of the value is not available. (GBP will be first converted to euros and then to miles).
5. Members who wish to redeem Award Miles for additional services must have active accounts.
6. Members must have collected the adequate number of Award Miles to exchange them for the above services.
7. The corresponding Award Miles are automatically deducted from the member's Account at the time of the redemption completion.
8. For changes, cancellations, re-issues terms and conditions of the purchased additional service apply. In case of additional service re-issue, additional collection can be collected only in euros.

MILES ACCRUAL FROM AEGEAN / OLYMPIC AIR FLIGHTS:

To earn Miles from an Aegean or Olympic Air flight in an Account, (a) the corresponding activity must be executed by the Member him/herself, (b) the flight must be operated by Aegean or Olympic Air and (c) the Member data must completely match the passenger’s.

1. The Miles are registered in the Account of the Member who actually flew (i.e. the Member must be the same person as the passenger).
2. Miles are earned and registered on a fare-basis, based to the flight date completion, in accordance with the published Mile Accrual Charts, as they appear on Aegean’s website, in the Miles+Bonus section. No Miles are registered for free or discounted tickets, award tickets, special offer tickets, barters or charter flight fares. Tickets issued with a fare not included in the existing Aegean and Olympic Air Mile Accrual Charts, do not earn Miles.
3. Members may not transfer Miles in any way or assign them to any third party, nor combine them with Miles from any other Member to jointly take advantage an offer.
4. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
5. The miles accrued from Aegean or Olympic Air flights correspond both to Award Miles, as well as to Tier Miles.
6. In the event of the Program’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
7. Each member-passenger must indicate his/her Account Number when reserving an airline ticket, and present the Card at check-in. Otherwise proper registration of the Miles will not be possible. Ticket coupons or receipts, boarding passes, and/or any other relevant documentary evidence should be retained by the Member until the Miles attributable to the Aegean or Olympic Air flights appear in his/her Account. Aegean may at its discretion determine whether the documents submitted by the Member constitute sufficient proof or not.
8. Collected Miles from a flight appear in the Account up until 72 hours after the flight event, provided that the passenger’s data fully match the Member’s (as cited in his/her Account). It is clarified that in order to gain successfully the miles that correspond to this reservation, the first and last name has to be written exactly as on the Member's government issued identification and the Miles+Bonus account. Every Member may learn the number of Miles earned through his/her Online Miles+Bonus Account Management (on the website www.aegeanair.com) or by calling Aegean’s Call Center at 801 11 20000 (from a fixed phone) or at (+30) 210 6261000 (from a mobile phone or from abroad) on a continuous basis, 24 hours a day, seven days a week.
9. In the event that earned Miles do not appear in the Account, please fill out the online request form to retroactively claim the flight’s miles (through the Online Miles+Bonus Account Management on Aegean’s website, www.aegeanair.com). Relevant itineraries / documents, i.e. boarding passes, ticket receipts, etc. should be available in case they are requested from Miles+Bonus department. Any objections relating to Miles Account transactions should be notified to Aegean within twelve (12) months from the date on which the Member claims that his/her flight activity transpired (and thus there is a mileage entitlement), otherwise they will be lost.
10. Tickets with connecting Public Service Routes flights may be issued under Go Light fare also and earn the respective amount of miles.

MILES REDEMPTION ON AEGEAN / OLYMPIC AIR FLIGHTS:

1. Members must have collected an adequate number of Award Miles in order to exchange them for a redemption award against an airline ticket (hereinafter "Ticket"), in accordance with the applicable Mile Redemption Charts, as published on the official Aegean website, specifically in the Miles+Bonus section.
2. To redeem miles against an Aegean and Olympic Air flight, the Member should proceed online through the Miles+Bonus Account (on Aegean’s website, www.aegeanair.com, in the Miles+Bonus section). Alternatively the member may contact Aegean’s Call Center at 801 11 20000 (from a fixed phone) or at (+30) 210 6261000 (from a mobile phone or from abroad) on a continuous basis, 24 hours a day, seven days a week. Tickets cannot be issued by Travel Agencies. Any miles redemption concerns the ticket fare. Taxes, airport duties, insurance surcharges, as well as any additional charge or fee (all together hereinafter "Charges") imposed by any Public Authority,  are payable by the Member and are due upon issuing the Ticket. Redemption tickets issued through the AEGEAN Call Center are subject to service fees amounting to 23 Euros. It is clarified that miles redemption can only be performed by the beneficial owner of the Miles+Bonus account with the full responsibility of the beneficiary for the use of the data and the unique codes. For this purpose, during the redemption process, identification data of the beneficiary are requested, which are declared with full responsibility by the beneficiary.
3. The Ticket is issued simultaneously with the reservation, and the corresponding Award Miles are automatically deducted from the Member’s Account. 
4. Tickets issued by redeeming Miles are subject to award seat availability. Aegean may limit or exclude the availability of seats exchangeable with Miles for a particular flight and/or per periods, and/or per destinations. General seat availability does not necessarily imply that an award Ticket will be provided by redeeming Miles in accordance with the Program.
5. Τhe Member may issue an award ticket for himself or any other 3rd party indicated.
6. It is clarified that redemption tickets for unaccompanied Children up to 12 years old travelling alone can be issued only through Aegean Call Center and are not subject to service fees amounting.
7. All Tickets will be issued on a “seat confirmed" basis. Waiting list is not permitted.
8. Tickets cannot be issued on an "open" basis, namely with an open departure and/or return date.
9. Members are able to change Ticket’s date and time, up to 30 minutes before flight’s departure time, electronically through the "My Reservation" service, through all AEGEAN digital channels, or through the Call Center, with a charge of 23 Euros per ticket. Changes through the AEGEAN call center can be made by calling at 801 11 20000 (from a fixed phone) or at (+30) 210 6261000 (from a mobile phone or from abroad, on a continuous basis, 24 hours a day, seven days a week). It is not allowed to change the route or the name of the ticket. Any differences in taxes, that may occur with the ticket change are payable by the Member upon Ticket reissue.
10. A member may request a cancellation of a Ticket up to 30 minutes before the flight’s departure time, only through Aegean’s Call Center, at 801 11 20000 (from a fixed phone) or at (+30) 210 6261000 (from a mobile phone or from abroad, on a continuous basis, 24 hours a day, seven days a week). When a Ticket is cancelled, all corresponding Award miles are credited back to member’s account, while a Cancellation Fee of 23 Euros per ticket is applied.
11. No-show policy: In case of a no-show passenger (i.e. when, despite having issued the Ticket and without having notified Aegean, the passenger does not show up at the airport to fly), all segments of the booking are automatically cancelled. The Member should contact Aegean Airlines Call Center, to request a miles redemption credit and taxes refund, upon a no-show fee of 30 Euros per ticket. In case of a no-show Ticket, Member reserves the right to change the Ticket’s date and time upon a re-issue fee of 23 Euros per ticket on top of the no-show fee (Ticket Change Policy and rules will apply).
12. Tickets cannot be issued in the following black-out periods: from 1/1 up to 8/1 each year, the Ash Monday period each year, the Holy Week period both for the Orthodox and the Catholic Easter each year, the 1st May each year, the period from 12/8 to 18/8 each year, the period from 25/10 to 28/10 each year, the March 25th (Independence Day) period each year and the period from 23/12 to 31/12 (inclusive) each year.
13. Change of class of service cannot be accepted after the Ticket’s issuance.
14. It is clarified that any flight between two points which includes one stop at an intermediate point, with no change in flight number, is considered as one flight.

SEAT UPGRADE AWARD WITH MILES REDEMPTION ON AEGEAN & OLYMPIC AIR FLIGHTS:

Members must have collected an adequate number of Award Miles in order to exchange them for a redemption award against a seat upgrade, in accordance with the applicable Upgrade Award Charts, as published on the official Aegean website, specifically in the Miles+Bonus section. It is clarified that in case the Member has not completed his registration, he will not be able to redeem miles.

1. The Upgrade Award shall be issued for any direct destination, either domestic or international, within the Aegean and Olympic Air scheduled flights network.
2. The Upgrade Award is provided only on flights where the Business class of service is available and can be booked up to 2 hours prior to the respective flight departure.
3. The reservation must be ticked, under the Saver, Comfort Flex, Flex and Family fare category to be eligible for Upgrade Award. Booking classes not eligible for seat upgrade award are: U,P,T.
4. To redeem miles against an Upgrade Award, the Member is expected to contact Aegean’s Call Center accordingly (at 801 11 20000 from a fixed phone or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week).
5. The traveler receives travel/service benefits based on upgraded class, e.g. check-in counters, priority baggage, baggage allowance, lounge access, etc.
6. Mileage accrual is:
   1. Applicable, according to the fare purchased (in Economy Class), not the flown and the miles are credited to the member’s account within 10 working days.
   2. Credited as per reference herein (MILES ACCRUAL FROM AEGEAN / OLYMPIC AIR FLIGHTS)
7. Upgrade Awards are subject to seat availability. Aegean may limit or exclude the availability of seats exchangeable with Miles for a particular flight and/or per periods, and/or per destinations. General seat availability does not necessarily imply that a free Seat Upgrade will be provided by redeeming Miles in accordance with the Program.
8. The Member may transfer the right to obtain an Upgrade Award to a relative or any third party that the Member wants. In this event, mileage accrual is not feasible.
9. All Upgrade Awards will be issued on a “seat confirmed” basis, when the validating carrier is either Aegean (stock number 390) or Olympic Air (stock number 050).
10. Only tickets issued by the operating carrier and not by the marketing carrier, are eligible for Seat Upgrades.
11. It is clarified that, seat upgrade is not permitted when the ticket includes any other Airline.
12. Upgrade Awards cannot be issued on an “open” basis, namely with an open departure and/or return date.
13. Once the ticket has been issued with seat upgrade award, only the date and time of the flight may be changed according to the fare rules of the original booked ticket and only if a seat is available for upgrade. Any change of the upgraded flight and / or any other flight included in the same ticket, can be made exclusively through the Aegean's Call Centerby calling Aegean’s Call Center at 801 11 20000 (from a fixed phone) or at (+30) 210 6261000 (from a mobile phone or from abroad) on a continuous basis, 24 hours a day, seven days a week upon a re-issue fee of 23 Euros per ticket.
14. When cancellation is requested for a booking at least 30 minutes prior to the departure time, then the Miles will be credited back to the Member’s Account, while the Member will be charged according to the Fare rules of the revenue ticket, plus a re-issue fee of 23 Euros per ticket. If the cancellation of a booking is requested less than 30 minutes prior to the scheduled departure time, then the total of the Miles required for the Award will be automatically deducted from the Member’s Account. Cancellation of Upgrade Award will not be allowed.
15. It shall be underlined that any difference between the initially purchased Ticket and the new, higher class of service in taxes, airport duties, A.I.A. (Athens International Airport) charges, insurance surcharges, as well as any additional charge or fee (all together hereinafter “Charges”) imposed by any Public Authority, is due by the Member. The difference in the Charges is payable by the Member and are due upon issuing the Upgrade Award.
16. It is clarified that in case of a flight between two points which includes one or more stops at an intermediate point with a change in the flight number, miles should be calculated per flight and all segments should be upgraded. Partial upgrades are not permitted.
17. It is clarified that Members cannot combine, within the same ticket, one segment with miles redemption for a seat upgrade and another segment with complimentary seat upgrade coupon.

1. Members of the Program can accrue and redeem miles on flights operated by Star Alliance member-airlines. It shall be made clear that the flight must be operated by any Star Alliance member-airline and not by other collaborating airline company (code-share flights). Individual Star Alliance member-carrier’s may also exclude mileage accrual on certain flight-ranges.
2. The miles collected on any flight within the Star Alliance network correspond both to Award Miles and Tier Miles.
3. Award Miles may be redeemed in order to issue a free airline ticket within the Star Alliance network.
4. It is clarified that in case the Member has not completed his registration, he will not be able to redeem miles.
5. Miles from an Aegean Miles+Bonus Account cannot be transferred to any respective frequent flyer program’s cardholder in any other Star Alliance member-airline company and vice versa.
6. Miles+Bonus Gold Members reserve the right to use the Star Alliance network’s lounges globally. The benefit can be used by the Member and a guest. Mandatory for access is the demonstration of the Gold Card which bears the Star Alliance logo along with the boarding pass with the distinctive *G, as testimony to the Member’s level in the Miles+Bonus program, and to the fact that his/her flight is operated by a Star Alliance member-carrier.

MILES ACCRUAL FROM STAR-ALLIANCE FLIGHTS:

1. To register Miles in an Account, the corresponding flight must be realized by the Member. Miles are earned and registered on a fare-basis, based to the flight date completion, in accordance with the published Mile Accrual Charts per Star Alliance member-carrier, as they appear on the official Aegean website, specifically in the Miles+Bonus section. Tickets issued with a fare not included in the existing Star Alliance member-carrier’s Mile Accrual Charts do not earn Miles.
2. The Miles are registered in the Account of the Member who actually flew (i.e. the Member must be the same person as the passenger), provided that the passenger’s data fully match the Member’s (as cited in his/her Account). It is clarified that in order to gain successfully the miles that correspond to this reservation, the first and last name has to be written exactly as on the Member's government issued identification and the Miles+Bonus account.
3. Members may not transfer Miles in any way or assign them to any third party, nor combine them with any other Member’s Miles in order to jointly take advantage of an offer.
4. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
5. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
6. Each member-passenger must indicate his/her Account Number when reserving an airline ticket, and present the Card at check-in. Otherwise proper registration of the Miles will not be possible. Ticket coupons or receipts, boarding passes, and/or any other relevant documentary evidence should be retained by the Member until the Miles attributable to the Star Alliance flights appear in his/her account. Aegean may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
7. In the event that earned Miles do not appear in the Account 7 days following the flight event, please fill out the online request form to retroactively claim the flight’s miles (through the Online Miles+Bonus Account Management on Aegean’s website, www.aegeanair.com). The corresponding miles will be credited to the Member's Account after two (2) weeks, at the latest, upon a reply from the Star Alliance member-carrier that executed the flight in question. Existing Miles+Bonus members can claim their miles retroactively for flights that took place up to 12 months prior to their retro-claim request (exception: Air New Zealand, LOT Polish and South Africa Airways, for which retro-claim is viable for flights taken place up to 6 months prior to retro-claim request).
8. Any objections relating to Miles Account transactions should be notified to Aegean within the time set by each Star Alliance member-airline, as mentioned on the official Aegean website and specifically in the Miles+Bonus Section, otherwise they will be lost.
9. Any request for the retroactive crediting of miles for a flight operated by a Star Alliance member-airline shall be accepted only for flights that have occurred since Aegean’s date of induction into the Star Alliance network (June 30th, 2010).

MILES REDEMPTION ON STAR ALLIANCE FLIGHTS:

1. Members must have collected an adequate number of Award Miles in order to exchange them for a redemption award against an airline ticket ("Ticket"), in accordance with the applicable Mile Redemption Charts of each Star Alliance member-airline, as published on the official Aegean website, specifically in the Miles+Bonus section.  Any miles redemption concerns the ticket fare. Taxes, airport duties, insurance surcharges, as well as any additional charge or fee (all together hereinafter "Charges") imposed by any Public Authority,  are payable by the Member and are due upon issuing the Ticket. It is clarified that miles redemption can only be performed by the beneficial owner of the Miles+Bonus account with the full responsibility of the beneficiary for the use of the data and the unique codes. For this purpose, during the redemption process, identification data of the beneficiary are requested, which are declared with full responsibility by the beneficiary.
2. The Ticket is issued simultaneously with the reservation, and the corresponding Award Miles are automatically deducted from the Member's Account.
3. Tickets issued by redeeming Miles are subject to award seat availability. The selected Star Alliance member-airline may limit or exclude the availability of seats exchangeable with Miles for a particular flight and/or per periods, and/or per destinations. General seat availability does not necessarily imply that an award Ticket will be provided in accordance with the Programme.
4. Τhe Member may issue an award ticket for himself or any other 3rd party indicated.
5. All Tickets will be issued on a “seat confirmed" basis. Waiting list is not permitted.
6. Tickets cannot be issued on an "open" basis, namely with an open departure and/or return date.
7. Policy for miles redemption with intermediate point/stopover:
   - In case of same cabin class and one intermediate point that does not exceed the 24 hours, the required miles for redemption are calculated as one segment, provided that there is seat availability directly from the origin airport to the destination airport, regardless of the seat availability between the origin airport to the intermediate point and from the intermediate point to the destination airport.
   - In case of same cabin class and one stopover that exceeds the 24 hours, the required miles for redemption are calculated per segment.
   - In case of different cabin class and one stopover regardless of the duration, the required miles for redemption are calculated per segment, provided that there is seat availability directly from the origin airport to the destination airport, regardless the seat availability between the origin airport to the intermediate point and from the intermediate point to the destination airport.
8. Tickets’ booking and issuing is performed through Aegean’s website www.aegeanair.com, in the Miles+Bonus section, or alternatively through Aegean’s Call Center, at 801 11 20000 (from a fixed phone) or at (+30) 210 6261000 (from a mobile phone or from abroad, on a continuous basis, 24 hours a day, seven days a week). Tickets cannot be issued by Travel Agencies. Redemption tickets issued through the Aegean Call Center are subject to service fees amounting to 23 Euros.
9. Members are able to change Ticket’s date and time, up to 30 minutes before flight’s departure time, electronically through the "My Reservation" service, through all AEGEAN digital channels, or through the Call Center, with a charge of 23 Euros per ticket. Changes through the AEGEAN call center can be made by calling at 801 11 20000 (from a fixed phone) or at (+30) 210 6261000 (from a mobile phone or from abroad, on a continuous basis, 24 hours a day, seven days a week). It is not allowed to change the route or the name of the ticket. Any differences in taxes, that may occur with the ticket change are payable by the Member upon Ticket reissue.
10. A member may request a cancellation of a Ticket up to 30 minutes before the flight’s departure time, only through Aegean’s Call Center, at 801 11 20000 (from a fixed phone) or at (+30) 210 6261000 (from a mobile phone or from abroad, on a continuous basis, 24 hours a day, seven days a week). When a Ticket is cancelled, all corresponding Award miles are credited back to member’s account, while a Cancellation Fee of 23 Euros per ticket is applied.
11. No-show policy: In case of a no-show passenger (i.e. when, despite having issued the Ticket and without having notified Aegean, the passenger does not show up at the airport to fly), all segments of the booking are automatically cancelled. The Member should contact Aegean Airlines Call Center, to request a miles redemption credit and taxes refund, upon a no-show fee of 30 Euros per ticket. In case of a no-show Ticket, Member reserves the right to change the Ticket’s date and time upon a re-issue fee of 23 Euros per ticket on top of the no-show fee (Ticket Change Policy and rules will apply).
12. Ticket cannot be issued for specific black-out periods, as defined by each airline company and published on their official websites.
13. Tickets for infants cannot be issued for the below airlines: THAI, Shenzhen Airlines, TAP Portugal, Singapore Airlines, EVA Air, ANA, Air China, Air India. At any case, members should contact the airlines directly in order to proceed with the infant ticket issuance.

STAR ALLIANCE UPGRADE AWARD WITH MILES REDEMPTION

1.       Members must have collected an adequate number of Award Miles in order to exchange them for a redemption award against a seat upgrade from Economy Class to Business Class or from Business Class to First Class, in accordance with the applicable Star Alliance Upgrade Award Charts, as published on the official Aegean website, specifically in the Miles+Bonus section.

2.       The Star Alliance Upgrade Award shall be issued for any destination, within the scheduled flights network of the below Star Alliance member carriers: Adria Airways, Air Canada, Air China, Air India, Air New Zealand, ANA, Asiana Airlines, Austrian Airlines, Avianca, Avianca Brazil, Brussels, Croatia Airlines, Egyptair, Ethiopian Airlines, EVA Airways, Lot Polish Airlines, Lufthansa, SAS, Shenzhen, Singapore Airlines, South African Airways, SWISS Int. Airlines, TAP Portugal, Thai Airways International, Turkish Airlines, United.

3.       Members must make the redemption through the online management of their Miles+Bonus Account, by selecting «STAR ALLIANCE UPGRADE AWARD» from the right navigation list. The corresponding Award Miles are automatically deducted from the member's account.

4.       The Star Alliance Upgrade Award is provided only on flights where the Business class and First Class of service is available and can be booked up to 24 hours prior to the respective flight departure.

5.       The Ticket must be issued under  the following fares depending on the Star Alliance member-carrier in which the Member wishes to travel:

6.       The traveler receives travel/service benefits based on upgraded class.

7.       Mileage accrual is applicable, according to the fare purchased (Economy Class or Business Class), not the flown.

8.       Star Alliance Upgrade Awards are subject to seat availability. Star Aliance member-carriers may limit or exclude the availability of seats exchangeable with Miles for a particular flight and/or per periods, and/or per destinations. General seat availability does not necessarily imply that a free Seat Upgrade will be provided by redeeming Miles in accordance with the Program.

9.       Each Star Alliance Upgrade Award request is for max.4 passengers and 2 flight segment per Miles+Bonus Account.

10.   All Star Alliance Upgrade Awards will be issued on a “seat confirmed” basis.

11.   Star Alliance Upgrade Awards cannot be issued on an “open” basis, namely with an open departure and/or return date.

12.   Change Policy: Members may apply for the change according to the original fare purchased by contacting the airline. When the new reservation is confirmed then the member resubmits the request through the website.

13.   Cancellation Policy: The Member may request cancellation by contacting the airline. The upgrade is canceled automatically and all the corresponding Award Miles are credited back to member’s account.

14.   No-show policy: In case of non-show (ie when the passenger has issued the ticket and without notifying the carrier does not appear at the airport), the ticket is automatically canceled and all the corresponding Award Miles are credited back to member’s account.

1. Program members may redeem miles to purchase experiences, as they are presented in Miles+Bonus Memories respective section.
2. To redeem Miles for a Miles+Bonus experience the Member must have an active Account and sufficient award Miles balance. Only Members that have completed their registration, and have registered at least 1 flight with AEGEAN, Olympic Air or Star Alliance in their Miles+Bonus account or are AEGEAN Bonus Visa/AEGEAN Visa Cyprus cardholders with completed registration, are entitled to miles redemption for Miles + Bonus Memories.
3. Upon successful Miles redemption, a respective coupon will be created under the ''My coupons'' section. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the coupon issuance.
4. Miles redemption for an experience can be made only from a Miles+Bonus Member either for himself or for any other person.
5. The coupon created will always be under the name of the Miles+Bonus Member that redeemed Miles. During the Miles redemption process, the personal details of the person attending the experience must be filled in, and will be shared with the experience organizer.
6. The coupon can only be used from the attendee registered for the experience during Miles redemption.
7. The coupon can only be used once, for the specific experience, on the date and time of the experience.
8. The coupon shall be displayed by each attendee upon arrival to the experience.
9. For any further information may needed please contact via email at MB_memories@aegeanair.com.
10. The experience's schedule is subject to modifications up to 3 working days before the show.
11. Cancellations can be requested via email at MB_memories@aegeanair.com, at least 10 working days prior to the date of the experience in order to be eligible to receive Miles refund.
12. If, for a specific experience, an electronic ticket is shown instead of the coupon, a request to cancel the redemption and return the miles cannot be made since the electronic ticket has already been sent to the member's email address.
13. The redemption of Miles for the acquisition of an experience implies the full and unconditional acceptance of the above terms and conditions as well as the terms of each experience, as they are written on the relevant page of each experience.
14. AEGEAN, as the Organizing Company, hereby declares, and the member participating in a Miles+Bonus Memories Experience accepts, that AEGEAN does not have any obligation towards the Participants and that AEGEAN does not bear any liability, criminal or civil , by law or intra-contractual, to any Participant, for any accident that may occur and/or damage (positive or negative) and/or physical or other damage may be caused to him and which is directly or indirectly related to the use of the respective Experience Participants and/or the gift to them, which are organized and/or offered by a third company. Indicative, and not limiting, AEGEAN is not responsible for any cancellation, delay, inability to fulfill or defective fulfillment of the Experience for any reason. The Participant, by accepting to participate in an Experience offered by a third-party organizer - service provider (hereinafter the "Organizer" or the "Organizers") accepts that the Organizer is solely responsible for the Experience and that for any issue related to the Experience and/or the services related to it, as well as for any consultation regarding the time, place and, in general, the conditions governing the Experience, will be directed exclusively to the Organizer and the relationship between them will be governed by any conditions and conditions of the Organizer. The Participant expressly acknowledges and accepts that the Organizers are independent service providers and are in no way tied to a dependent employment relationship, nor are they agents or affiliates of AEGEAN. Therefore, AEGEAN is not responsible towards the Participants or the Organizers for the acts and omissions of the Organizers, as well as for any cancellation, delay, impossibility, negligence, guarantee, restriction, terms and conditions that may be shown, provided or imposed by the Organizers regarding the organization, provision and execution of the Experience. AEGEAN does not provide the Participants with any guarantee or security for the organization, provision and execution of provide the Experience, both during the preparation stage and during the provision of the corresponding services included in the Experience, nor undertakes the payment of any additional costs or the performance of any action related to the Experience at any stage of providing the services that constitute the Experience. The Participant hereby expressly releases AEGEAN from any liability regarding the above.

1. The benefit of free Business Class upgrade is available for Silver and Gold Miles+Bonus members only.
2. Silver members are eligible to 2 free Business Class upgrades and Gold members are eligible to 4 free Business Class upgrades.
3. The benefit is provided upon tier upgrade or renewal and can be requested within the period that the tier is valid.
4. Free Business Class upgrade can be requested by the member only, online through their Miles+Bonus account, up to 2 hours prior to the respective flight departure. It is clarified that the free Business Class upgrade cannot be requested after 22:00 (GR time), for flights departing until 09:00 (GR time) the upcoming day.
5. The request for free Business Class upgrade can be confirmed up until flight departure (for example: At the airport - during check-in, at the gate, during boarding), upon availability.
6. The benefit can be used by the member for himself/herself or other passengers, only provided that those passengers are in the same booking with himself/herself. Therefore, the benefit cannot be used for other passengers, not travelling along with the member entitled to the benefit.
7. General Business Class availability does not necessarily imply that a Free Business Class upgrade will be provided.
8. The benefit is available for flights operated exclusively by AEGEAN and Olympic Air.
9. The request for free Business Class upgrade is available per flight. In case of connecting flights, more than one request can be made – at the same time.
10. The member should have a valid and paid Economy Class ticket with confirmed booking either with AEGEAN as the validating carrier (stock number 390) or Olympic Air as the validating carrier (stock number 050).
11. It is clarified that the benefit of free baggage allowance, for a confirmed Free Business Class upgrade request, is offered only for AEGEAN and Olympic Air flights and not for any other carriers that may be included in the same ticket.
12. In case the member has already checked-in for the Economy Class ticket, and the Free Business Class upgrade is confirmed afterwards, the member needs to check-in again after receiving the new email confirmation with the Business Class ticket.
13. In case the booking contains more than one AEGEAN (stock number 390) or Olympic Air (stock number 050) ticket, for the same passenger, the request for Free Business Class upgrade is not available.
14. It is clarified that the upgrade that will be used, will be the one that will be valid on the date that the upgrade will take place.
15. In case the booking contains more than one passengers eligible for a Free Business Class upgrade, and each passenger wants to use his/her benefit, then the passengers should contact AEGEAN’s call center to split their booking first and then they may continue with their online upgrade request.
16. Free Business Class upgrade is not permitted: 1) For the following booking classes in Light ticket: U, P, T. 2) When the ticket includes charter flights. 3) For free tickets, award tickets from miles redemption, award tickets from points redemption through bank loyalty schemes, tickets on non-published fare and/or fare that is not displayed in the ticket, group and barter tickets.
17. It is clarified that, after the Free Business Class upgrade confirmation:
    a) Date and time changes are permitted based on the fare rules of the original booked ticket. Any change of the upgraded flight and/or any other flight included in the same ticket can be performed only by contacting AEGEAN’s Call Center at 801 11 20000 (from a fixed phone) or at (+30) 210 6261000 (from a mobile phone or from abroad), on a continuous basis, 24 hours a day, 7 days a week, upon a re-issue fee of 23 euros per ticket. In case of date and time change, if there is no availability for Free Business Class upgrade, the already used benefit of upgrade will not be reused.
    b) Rerouting is permitted in the original Economy fare and the original benefit of upgrade cannot be reused. If the member wishes to upgrade again his/her ticket with the new route, a new request of Free Business Class upgrade must be made through the same online process.
    c) In cases of non-show or voluntary cancellation, the already used benefit of upgrade cannot be re-used.
    d) In case the member doesn’t wish to travel in Business Class, the cancellation should be requested by the member through the AEGEAN call center. In that case, a ticket change is required as well. The ticket change or cancelation will take place according to the terms & conditions of the original booked ticket and the already used benefit of upgrade will not be refunded.
18. There might occur a difference between the initially purchased ticket and the new, higher class of service in taxes, airport duties, A.I.A. (Athens International Airport) charges, insurance surcharges, as well as any additional charge or fee imposed by any Public Authority. This difference in the charges is payable by the member and are due upon issuing the upgrade award. If additional taxes apply during the upgrade procedure of your ticket to Business Class, a call center agent will contact the member.
19. If the member has already filed a request for a Business Class upgrade through the Aegean Upgrade Challenge, the airline makes no commitment on the way the Business Class upgrade will be confirmed.
20. AEGEAN Pass tickets can only be upgraded to Business Class only by using the Free Business Class upgrade benefit. In case a passenger uses the Free Business Class upgrade benefit, a ticket change is not permitted.
21. Mileage accrual is applicable according to the original purchased fare and not the flown cabin class (Business Class) and miles will be credited to the member’s account within 10 working days upon the flight completion.
22. If the member is travelling with an infant, Free Business Class upgrade is permitted. No separate request for Free Business Class upgrade will be required for the infant.
23. It is clarified that the member is eligible to cancel online only the requests that are on “Waiting list” status.
24. In case the request for Free Business Class Upgrade is confirmed and member has already paid for a non-refundable additional baggage, the paid amount is not refundable.
25. In the event that the upgrade request is confirmed at the airport, while check in has been completed, additional services such as baggage or/ and Fast Track that may have been included in the original booking, cannot be used for a future flight.

Miles+Bonus members can redeem their Award Miles to purchase tickets and additional services through the Miles+Cash service:

1. Members can redeem their Award Miles to purchase tickets and additional services for all AEGEAN and Olympic Air flights, provided that their ticket only includes AEGEAN / Olympic Air network flights. Mile redemption through the Miles+Cash service is not available for I, X, R, N fares, as well as for codeshare flights with other airlines.
2. Miles Redemption through the Miles+Cash service is only available during the online booking process at aegeanair.com and olympicair.com or on the AEGEAN app. It is noted that the redemption of Miles through the Miles+Cash service can be completed online by the Miles+Bonus member, provided that he/she is one of the passengers of the flight.
3. Members wishing to redeem Award Miles must have an active Miles+Bonus Account.
4. The Miles/Euros (€) conversion rate may vary depending on various factors such as the total booking value, the inclusion or non-inclusion of additional services etc.
5. It is clarified that miles redemption via Miles+Cash service is only possible if the transaction/payment is effected in Euros (€). The Miles+Cash service is not available in case of currency conversion or if alternative payment methods are used (Paypal, Sofort, EPS, Bancontact, ideal, Entercash, Alipay, Unionpay).
6. In case that miles redemption via Miles+Cash service takes place in respect of a flight departing from the United Kingdom, then pounds are first converted into Euros and then Euros are converted into Miles.
7. Members must have at least 1,500 Award Miles in their account in order to be able to redeem Miles through the Miles+Cash service.
8. The option of miles redemption via Miles+Cash slider at aegeanair.com, olympicair.com and Aegean App depends on the combination of the total value of flights and additional services fare and the number of the member's available award miles.
9. It is clarified that tmiles redemption via Miles+Cash service is applied on the fare, rather than on the total booking value, and it is not applied on taxes, airport charges, AIA (Athens International Airport) charges, insurance premiums or any additional charges or fees imposed on passengers by any Authorities or Agencies.
10. It is further clarified that, when redeeming miles through the Miles+Cash service, members need to pay a minimum amount of the fare value exclusively by card, rather than through miles redemption. Such minimum amount varies depending on the number of miles to be redeemed, the booking value, the inclusion of additional services, etc.
11. Miles+Bonus members using the Miles+Cash service in their booking collect the Award & Tier Miles included in their ticket, as they are defined in Chapter 11 of the Miles+Bonus section Terms and Conditions section.
12. Miles+Cash service is not available, when the fare value is less than 6 euros.
13. Miles+Cash service is not available during the booking management process through the "My Booking" section, after the initial booking is completed. Members, however, can still purchase additional services by redeeming miles, as per the terms of Chapter 10 of the Miles+Bonus Terms and Conditions section.
14.  Miles+Cash service is not available when a promotional code has been entered in the "Promotional Code and Credit Voucher" field at the beginning of the booking.
15. Miles+Cash service is not available for additional services offered by third-party business partners, i.e. for car rentals, travel insurance services, car parking and SOS children's villages donations.
16. Miles+Cash service is not available if the member wishes to use the "Hold my Booking" service.
17. Upgrade to Business Class through the "Aegean upgrade challenge" cannot take place by redeeming Miles through the Miles+Cash service.
18. Seat upgrade is not possible through miles redemption on AEGEAN & Olympic Air flights if the initial booking was effected through the Miles+Cash service.
19. Miles + Cash service is not available when tickets are issued during miles redemption process for award tickets purchases using the Miles+Bonus Program or any other associate banks reward programs.
20. Miles+Cash  service is not available if the member proceeds with AEGEAN Package purchase.
21. Miles+Cash service is not available when redeeming the AEGEAN Pass.
22. If a Miles+Bonus member redeems miles using the Miles+Cash service, payment by partial redemption through the Euros €pistrofi program is not available during the payment process.
23. Ticket changes can be made through all AEGEAN and Olympic Air digital channels or by phone at 801 11 20000 (landline calls, local charge) or at (+30) 210 6261000 (mobile or international calls), on a 24/7 basis, up to 1 hour before the scheduled flight. Ticket changes are subject to additional charges, depending on the fare and seat category, as per the AEGEAN Fare Regulations. Each transaction (per ticket) through the Call Center is subject to a €23.00 charge.
24. It is clarified that, in case of total or partial booking cancellation, if the refund value exceeds the amount charged on the passenger’s card, then the number of redeemable miles corresponding to the excessive value is refunded, insofar as this is permitted under the AEGEAN policy and fare regulations. Booking cancellations can only be made by phone at the AEGEAN call center at 801 11 20000 (landline calls, local charge) or at (+30) 210 6261000 (mobile or international calls), on a 24/7 basis. Ticket changes are subject to additional charges, depending on the fare and seat category, as per the AEGEAN Fare Regulations. Each transaction (per ticket) through the Call Center is subject to a €23.00 charge.
25. Charges resulting from ticket changes are payable exclusively by bank card.
26. The miles are automatically deducted from the Member's Account right after the redemption process is completed.

Aegean Bonus Visa is AEGEAN’s card, created in association with Alpha Bank and the Bonus Reward Program. It is liaised with Miles+Bonus, the AEGEAN and Olympic Air Loyalty Reward Program. The collaboration includes 2 credit cards, Aegean Bonus Visa and Aegean Bonus Visa Premium, as well as the Aegean Bonus Visa Debit card, which will be available for issue from 1 June 2021.

1. Aegean Bonus Visa cardholders who have issued a credit card before 1/6/2021, can upgrade their card to any of the two new cards they wish. To take advantage of the special benefits offered by the new cards, contact Alpha Bank Customer Service (Tel: 210 326 0000 | Daily 08:00 - 22:30 | Fax: 210 326 3401 | Email: CustomerService@alpha.gr) or visit an Alpha Bank branch. Upgrading the card will reward the member with 3,000 tier miles and 3,000 award miles, (based on the application date of the card), but also all privileges corresponding to each new card will be added to member’s Miles+Bonus account.
2. Aegean Bonus Visa cardholders can convert the Bonus points which have been accumulated by using their card to miles, at a ratio of 4 to 4 (4 Bonus points = 4 Miles) for the Aegean Bonus Visa credit card, at a ratio of 4 to 5 (4 Bonus points = 5 Miles) for the Aegean Bonus Visa Premium credit card, and at a ratio of 4 to 2 (4 Bonus points = 2 Miles) for the Aegean Bonus Visa Debit card.
3. Aegean Bonus Visa cardholders who have issued a credit card before 01/06/2021, are able to keep their current credit card with a revised conversion ratio of 4 Bonus points = 3 Miles, that will be applied as of 01/04/2022.
4. Cardholders can convert their points to miles either by a standing order for monthly conversion, or online via their Miles+Bonus Account, at www.aegeanair.com or by calling 801 11 20000 from a landline or +30 210 6261000 from a mobile phone or from abroad. Monthly conversion of points from standing orders, is completed in the first 15 working days of each month. For any information regarding the standing order, the member can contact Alpha Bank Customer Service on 0030.210 3260000.
5. The minimum number of Bonus points for conversion is 4 points.
6. Bonus points can only be converted to miles in multiples of 4.
7. Aegean Bonus Visa cardholders can only convert into miles the points they have collected by using the Aegean Bonus Visa.
8. The Bonus points conversion is allowed only from the main Aegean Bonus Visa card, to which all points from additional cards are automatically added.
9. Miles earned by conversion of Aegean Bonus Visa transaction card points are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.”, and never expire.
10. Member Cards and all their privileges will never be cancelled, as long as the member remains an Aegean Bonus Visa cardholder.
11. In the event that a cardholder is already a member of Miles+Bonus, their account number will be linked to the Aegean Bonus Visa card.
12. All privileges of Aegean Bonus Visa cardholders are activated at most 5 business days after the activation of the Aegean Bonus Visa card.
13. The activation of the Aegean Bonus Visa card can be done either electronically through MyAlpha Web and MyAlpha Mobile services, or through Alpha Bank ATMs.

Aegean Bonus Visa Debit card

1. By activating Aegean Bonus Visa Debit, cardholders earn 3,000 welcome miles (award & tier miles) based on the application date of the card.
2. Aegean Bonus Visa Debit cardholders can convert up to 15,000 Bonus points per year to award miles.
3. Aegean Bonus Visa Debit cardholders automatically participate in the Alpha Bank Bonus Reward Program and enjoy unique benefits such as travel insurance, free Alpha Alerts Service and free modern electronic services to better manage their transactions.

Aegean Bonus Visa (Credit Cards issued after 1st June 2021)

1. By activating Aegean Bonus Visa, cardholders earn 5,000 welcome miles (award & tier miles) based on the application date of the card.
2. Following the activation of the Aegean Bonus Visa card, two (2) coupons with promotional codes are automatically created in the My Coupons section of the Miles+Bonus account of the cardholder at aegeanair.com for free extra baggage on a domestic flight.
• The Coupon Number is the promotional code that can be used for free extra baggage up to 23 kg.
• Extra baggage is any bag exceeding the free checked baggage allowance corresponding to each fare.
• The promotional code is valid for bookings until the date that is indicated on the coupon.
• The promotional code applies to reservations involving only domestic flights operated exclusively by the AEGEAN and Olympic Air network. All codeshare flights and flights not operated by AEGEAN and Olympic Air aircrafts are excluded.
• The promotional code is valid exclusively for bookings made via aegeanair.com, olympicair.com and the AEGEAN app.
• The use of the offer for free baggage will be made exclusively using the promotional code, as long as the member enters the promotional code in the dedicated “promotional code” field that appears on the booking form and the Miles+Bonus Member ID of the Aegean Bonus Visa holder has been filled in.
• The extra baggage service must be selected during booking or when managing the booking in order to apply the discount and you can add it to 2 hours before your flight.
• The promotional code cannot be used when redeeming miles to buy a ticket.
• The promotional code can also be used through My Booking section, if the cardholder fills in the PNR number and Surname and provided that none of the flights have yet taken place.
• The promotional code is valid only for transactions in euro (€).
• The promotional code can only be used by the Aegean Bonus Visa cardholder and not by any other Miles+Bonus member.
• Only one promotional code can be used for each booking.
• The promotional code can only be used once.
• The promotional code is not exchangeable for money.
• The promotional code value is 35€ and corresponds to the value of additional baggage up to 23 kg for a one-way domestic flight.
• If the value of the promotional code is greater than the value of the additional service selected, then the discount applied is equal to the value of the selected service.
• In case the value of the promotional code is lower than the value of the additional service selected, then the discount is the total value of the promotional code and the member will have to pay the resulting additional charges.
3. Following the activation of the Aegean Bonus Visa card, two (2) coupons with promotional codes are automatically created in the My Coupons section of the Miles+Bonus account of the cardholder at aegeanair.com for a free Fast Track priority service.
• The Coupon Number is the promotional code that can be used for free Fast Track priority service, a special lane in the airport security check, that ensures the passenger's quick access to the departure gate.
• The Fast Track priority service is available at selected airports in Greece and abroad. For more information, visit here.
• The promotional code can be used up to 2 hours before your flight.
• The promotional code is valid for bookings until the date that is indicated on the coupon.
• The promotional code applies to reservations involving domestic or international flights operated exclusively by the AEGEAN and Olympic Air network. All codeshare flights and flights not operated by AEGEAN and Olympic Air aircrafts are excluded.
• The promotional code is valid exclusively for bookings made via aegeanair.com, olympicair.com and the AEGEAN app.
• The use of the offer for free Fast Track service will be made exclusively using the promotional code, as long as the member enters the promotional code in the dedicated “promotional code” field that appears on the booking form and the Miles+Bonus Member ID of the Aegean Bonus Visa holder has been filled in.
• The extra Fast Track priority service must be selected during booking or when managing the booking in order to apply the discount.
• The promotional code cannot be used when redeeming miles to buy a ticket.
• The promotional code can also be used through My Booking section, if the cardholder fills in the PNR number and Surname and provided that none of the flights have yet taken place.
• The promotional code is valid only for transactions in euro (€).
• The promotional code can only be used by the Aegean Bonus Visa cardholder and not by any other Miles+Bonus member.
• Only one promotional code can be used for each booking.
• The promotional code can only be used once.
• The promotional code is not exchangeable for money.
• The promotional code value is 9€ and corresponds to the value of free Fast Track service at each of the aforementioned airports.
• If the value of the promotional code is greater than the value of the additional service selected, then the discount applied is equal to the value of the selected service.
• In case the value of the promotional code is lower than the value of the additional service selected, then the discount is the total value of the promotional code and the member will have to pay the resulting additional charges.
4. Following the activation of the Aegean Bonus Visa card, one (1) coupon-promotional code is automatically created in the Miles+Bonus account of the cardholder, for a 20€ Discount.
• The Coupon Number is the promotional code that can be used for a 20€ discount on any domestic or international flight.
• The promotional code is valid for bookings until the date that is indicated on the coupon.
• The promotional code applies to reservations involving domestic or international flights operated exclusively by the AEGEAN and Olympic Air network. All codeshare flights and flights not operated by AEGEAN and Olympic Air aircrafts are excluded.
• The promotional code is valid exclusively for bookings made via aegeanair.com, olympicair.com and the AEGEAN app.
• The use of a 20€ discount will be made exclusively using the promotional code, as long as the member enters the promotional code in the dedicated “promotional code” field that appears on the booking form and the Miles+Bonus Member ID of the Aegean Bonus Visa holder has been filled in when booking.
• The promotional code cannot be used when redeeming miles to buy a ticket.
• The promotional code is valid only for transactions in euro (€).
• The promotional code can only be used by the Aegean Bonus Visa cardholder and not by any other Miles+Bonus member.
• Only one promotional code can be used for each booking.
• The promotional code can only be used once.
• The promotional code is not exchangeable for money.
• The discount value of 20€ applies to the fare and not to the total value of the ticket.
5. Aegean Bonus Visa holders automatically participate in the Bonus Reward Program and benefit from unique privileges from Alpha Bank, such as travel insurance, free Alpha Alerts Service and free modern electronic services, interest-free instalments for purchases in AEGEAN and abroad and abroad and up to 12 interest- free installments for purchases of Aegean Pass over 300€. It is clarified that instalment selection is done over the phone by calling Alpha Bank Customer Service (Tel: 210 326 0000 | Daily 08:00 - 22:30 | Fax: 210 326 3401 | Email: CustomerService@alpha.gr).
6. Privileges are granted on an annual basis, valid for 12 months from the date of activation of the card and the relevant coupons are created in the member’s Miles+Bonus account.

Aegean Bonus Visa Premium (Credit Card)

1. By activating Aegean Bonus Visa Premium, cardholders earn 8,000 welcome miles (award & tier miles) based on the application date of the card.
2. Following the activation of the Aegean Bonus Visa Premium card, two (2) coupons with promotional codes are automatically created in the Miles+Bonus account of the cardholder, for free extra baggage on any domestic or international flight.
• The Coupon Number is the promotional code that can be used for free extra baggage up to 23 kg.
• Extra baggage is any bag exceeding the free checked baggage allowance corresponding to each fare.
• The promotional code is valid for bookings until the date that is indicated on the coupon.
• The promotional code applies to reservations involving domestic and international flights operated exclusively by the AEGEAN and Olympic Air network. All codeshare flights and flights not operated by AEGEAN and Olympic Air aircrafts are excluded.
• The promotional code is valid exclusively for bookings made via aegeanair.com, olympicair.com and the AEGEAN app.
• The use of the offer for free baggage will be made exclusively using the promotional code, as long as the member enters the promotional code in the dedicated “promotional code” field that appears on the booking form and the Miles+Bonus Member ID of the Aegean Bonus Visa Premium cardholder has been filled in.
• The extra baggage service must be selected during booking or when managing the booking in order to apply the discount and you can add it up to 2 hours before your flight.
• The promotional code cannot be used when redeeming miles to buy a ticket.
• The promotional code can also be used through My Booking section, if the cardholder fills in the PNR number and Surname and provided that none of the flights have yet taken place.
• The promotional code is valid only for transactions in euro (€).
• The promotional code can only be used by the Aegean Bonus Visa Premium cardholder and not by any other Miles+Bonus member.
• Only one promotional code can be used for each booking.
• The promotional code can only be used once.
• The promotional code is not exchangeable for money.
• The promotional code value is 60€ and corresponds to the value of additional baggage up to 23 kg for any domestic or international flight.
• If the value of the promotional code is greater than the value of the additional service selected, then the discount applied is equal to the value of the selected service.
• In case the value of the promotional code is lower than the value of the additional service selected, then the discount is the total value of the promotional code and the member will have to pay the resulting additional charges.
3. Following the activation of the Aegean Bonus Visa Premium card, two (2) coupons with promotional codes are automatically created in the My Coupons section of the Miles+Bonus account of the cardholder at aegeanair.com for free Fast Track priority service.
• The Coupon Number is the promotional code that can be used for free Fast Track priority service, a special lane in the airport security check, that ensures the passenger's quick access to the departure gate.
• The Fast Track priority service is available at selected airports in Greece and abroad. For more information, visit here.
• The promotional code is valid for bookings until the date that is indicated on the coupon.
• The promotional code can be used up to 2 hours before your flight.
• The promotional code applies to reservations involving domestic or international flights operated exclusively by the AEGEAN and Olympic Air network. All codeshare flights and flights not operated by AEGEAN and Olympic Air aircrafts are excluded.
• The promotional code is valid exclusively for bookings made via aegeanair.com, olympicair.com and the AEGEAN app.
• The use of the offer for free Fast Track service will be made exclusively using the promotional code, as long as the member enters the promotional code in the dedicated “promotional code” field that appears on the booking form and the Miles+Bonus Member ID of the Aegean Bonus Visa Premium holder has been filled in.
• The extra Fast Track priority service must be selected during booking or when managing the booking in order to apply the discount.
• The promotional code cannot be used when redeeming miles to buy a ticket.
• The promotional code can also be used through My Booking section, if the cardholder fills in the PNR number and Surname and provided that none of the flights have yet taken place.
• The promotional code is valid only for transactions in euro (€).
• The promotional code can only be used by the Aegean Bonus Visa Premium cardholder and not by any other Miles+Bonus member.
• Only one promotional code can be used for each booking.
• The promotional code can only be used once.
• The promotional code is not exchangeable for money.
• The promotional code value is 9€ and corresponds to the value of free Fast Track service at each of the aforementioned airports.
• If the value of the promotional code is greater than the value of the additional service selected, then the discount applied is equal to the value of the selected service.
• In case the value of the promotional code is lower than the value of the additional service selected, then the discount is the total value of the promotional code and the member will have to pay the resulting additional charges.
4. Following the activation of the Aegean Bonus Visa Premium card, two (2) coupons-promotional codes are automatically created in the Miles+Bonus account of the cardholder, for free Upfront seat Selection.
• The Coupon Number is the promotional code that you can use for free Upfront seat to enjoy unique advantages such as priority serving, extra comfort in your seat, but also to be one of the first passengers to disembark from the aircraft.
• The promotional code is valid for bookings until the date that is indicated on the coupon.
• The promotional code applies to reservations involving domestic or international flights operated exclusively by the AEGEAN and Olympic Air network. All codeshare flights and flights not operated by AEGEAN and Olympic Air aircrafts are excluded.
• The promotional code is valid exclusively for bookings made via aegeanair.com, olympicair.com and the AEGEAN app.
• The use of the offer for free Upfront seat will be made exclusively using the promotional code, as long as the member enters the discount code in the dedicated “promotional code” field that appears on the booking form and the Miles+Bonus Member ID of the Aegean Bonus Visa Premium holder has been filled in when booking.
• The extra Upfront service must be selected during booking or when managing the booking in order to apply the discount.
• The promotional code cannot be used when redeeming miles to buy a ticket.
• The promotional code can be used up to 48 hours before your flight.
• The promotional code can also be used through My Booking section, if the cardholder fills in the PNR number and Surname and provided that none of the flights have yet taken place.
• The promotional code is valid only for transactions in euro (€).
• The promotional code can only be used by the Aegean Bonus Visa Premium cardholder and not by any other Miles+Bonus member.
• Only one promotional code can be used for each booking.
• The promotional code can only be used once.
• The promotional code is not exchangeable for money.
• The promotional code value is 25€ and corresponds to the value of free Upfront seat for a flight to Greece or abroad.
• If the value of the promotional code is greater than the value of the additional service selected, then the discount applied is equal to the value of the selected service.
• In case the value of the promotional code is lower than the value of the additional service selected, then the discount is the total value of the promotional code and the member will have to pay the resulting additional charges.
5. Following the activation of the Aegean Bonus Visa Premium card, one (1) coupon-promotional code is automatically created in the Miles+Bonus account of the cardholder, for an 1+1 Free Ticket, for any domestic or international flight.
• The Coupon Number is the promotional code that can be used by the Aegean Bonus Visa Premium cardholder, for an 1+1 Free Ticket.
• The promotional code is valid for bookings until the date that is indicated on the coupon.
• The promotional code applies to reservations involving domestic or international flights operated exclusively by the AEGEAN and Olympic Air network. All codeshare flights and flights not operated by AEGEAN and Olympic Air aircrafts are excluded.
• The promotional code is valid exclusively for bookings made via aegeanair.com, olympicair.com and the AEGEAN App.
• The use of the offer for an 1+1 Free Ticket will be made exclusively using the promotional code, as long as the member enters the promotional code in the dedicated “promotional code” field that appears on the booking form and the Miles+Bonus Member ID of the Aegean Bonus Visa Premium holder has been filled in when booking.
• The promotional code cannot be used when redeeming miles to buy a ticket.
• The promotional code is valid only for transactions in euro (€).
• The promotional code can only be used by the Aegean Bonus Visa Premium cardholder and not by any other Miles+Bonus member.
• Only one promotional code can be used for each booking and is applicable only when 2 passengers are under the same booking.
• In case the number of passengers is one or more than two, the discount code will not apply.
• The promotional code can only be used once and is linked to the Miles+Bonus Member ID of the Aegean Bonus Visa Premium cardholder.
• The promotional code is not exchangeable for money.
• The discount applies to the fare and not to the total value of the ticket.
• The discount applies to member’s ticket who is the cardholder of the Aegean Bonus Visa Premium card.
6. Following the activation of the Aegean Bonus Visa Premium card, one (1) coupon-promotional code is automatically created in the Miles+Bonus account of the cardholder, for a €25 Discount.
• The Coupon Number is the promotional code that can be used for a 25€ discount on any domestic or international flight.
• The promotional code is valid for bookings until the date that is indicated on the coupon.
• The promotional code applies to reservations involving domestic or international flights operated exclusively by the AEGEAN and Olympic Air network. All codeshare flights and flights not operated by AEGEAN and Olympic Air aircrafts are excluded.
• The promotional code is valid exclusively for bookings made via aegeanair.com, olympicair.com and the AEGEAN app.
• The use of a 25€ discount will be made exclusively using the promotional code, as long as the member enters the promotional code in the dedicated “promotional code” field that appears on the booking form and the Miles+Bonus Member ID of the Aegean Bonus Visa Premium holder has been filled in when booking.
• The promotional code cannot be used when redeeming miles to buy a ticket.
• The promotional code is valid only for transactions in euro (€).
• The promotional code can only be used by the Aegean Bonus Visa Premium cardholder and not by any other Miles+Bonus member.
• Only one promotional code can be used for each booking.
• The promotional code can only be used once.
• The promotional code is not exchangeable for money.
• The discount value of 25€ applies to the fare and not to the total value of the ticket.
7. AegeanBonus Visa Premium cardholders have the exclusive privilege (from the entire AEGEAN portfolio) of converting their award miles in their Miles+Bonus account into tier miles, at a ratio of 20 to 1 (20 Award Miles = 1 Tier Mile), contributing to better management of their tier.
• To convert the award miles into tier miles, Aegean Bonus Visa Premium members must log in to their Miles+Bonus account at aegeanair.com and then select Convert Award Miles to Tier Miles.
• Holders of the Aegean Bonus Visa Premium transaction card can convert a total of up to 60,000 award miles to 3,000 tier miles within 12 months.
• Award miles will be made available per 1,000 and the cardholder can choose the number of miles they want to redeem from the available drop-down mileage list, based on the award miles available in their account.
• The privilege of converting award miles into tier miles lasts 12 months from the activation of the Aegean Bonus Visa Premium card and is renewed every 366 days.
• Tier miles accumulated since the conversion of the award miles into tier miles are automatically registered in the Miles+Bonus account of the cardholder and contribute to better managing the member's tier.
• To automatically register Miles in an Account, the corresponding order to convert award miles to tier miles must be made by Members and Members must have an active Miles+Bonus Account linked to the Aegean Bonus Visa Premium card.
• The Miles resulting from the conversion are Tier Miles within the meaning of chapter 3 “MILES/CATEGORIES ETC.”.
• Please note that the order to convert award miles into tier miles is accepted starting from the date of activation of the Aegean Bonus Visa Premium card, once this provision/service has begun.
8. Aegean Bonus Visa Premium holders automatically participate in the Bonus Reward Program and benefit from unique privileges from Alpha Bank, such as travel insurance, free Alpha Alerts Service and free modern electronic services, Visa Premium Services, interest-free instalments for purchases in AEGEAN and abroad and up to 12 interest- free installments for purchases of Aegean Pass over 300€. It is clarified that instalment selection can be perfomed over the phone by calling Alpha Bank Customer Service (Tel: 210 326 0000 | Daily 08:00 - 22:30 | Fax: 210 326 3401 | Email: CustomerService@alpha.gr).
9. Privileges are granted on an annual basis, valid for 12 months from the date of activation of the card and the relevant coupons are created in the member’s Miles+Bonus account.

The Aegean Visa Cyprus credit card is no available for new issuance, as of July 2nd, 2021. The re-issuance of the card is available for specific cases (i.e card loss, card expiration), if requested by Aegean Visa Cyprus cardholder.

The Aegean Visa Cyprus card is a credit card that Aegean Airlines has created in collaboration with Alpha Bank Cyprus and is linked with the Miles+Bonus Programme.

1. Aegean Visa Cyprus cardholders may collect miles with every purchase.
2. The miles collected are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC."
3. Member Cards and their Passwords will not be cancelled as long as the Member remains an Aegean Visa Cyprus cardholder.
4. By using the Aegean Visa members earn:
   
   • 1€ = 2 Award Miles for purchases directly through AEGEAN's sales channels*
   • 1€ = 2 Award Miles for purchases at Cyprus Airports Duty Free Shops
   • 1€ = 1 Award Mile for purchases anywhere in Cyprus and abroad

*It is clarified that the offer of double miles is valid for ticket purchases directly through the AEGEAN and Olympic Air web sites, through the AEGEAN and Olympic Air call center, for services purchased at AEGEAN's check in, as well as for the purchase miles service at the website. The offer does not apply for airline tickets purchased via travel agencies or any other third party.

The Aegean Mastercard series by AEGEAN, were created in cooperation with the Bank of Cyprus and can be combined both with the Miles+Bonus program and the “antamivi” Card Reward Scheme.

The cooperation includes 2 credit cards, the Aegean Mastercard and the Aegean Mastercard Business, which will be available for issue as of July 15th, 2021.

Aegean Mastercard (for individuals)

1. The card and related privileges are activated simultaneously within 3 working days from the issuance of the Aegean Mastercard.
2. Upon activation of the Aegean Mastercard, cardholders are registered in Miles+Bonus, the Reward Program of AEGEAN and Olympic Air. In the event that a cardholder is already a member of Miles+Bonus, their account number will be linked to the Aegean Mastercard.
3. From all transactions made with their card, Aegean Mastercard holders can collect miles which are then added to their Miles+Bonus account. Miles are not collected in the following cases: (a) cash withdrawals (b) cash or cheque deposits (c) automatic payment orders (d) bank charges such as e.g. card subscription payment, PIN reprinting etc. (e) transactions concerning the payment of taxes and government service fees (including postage), (g) utility bill payments (h) gaming (Betting) and (i) money transfers (including Original Credit Transactions). For purchases made at AEGEAN (on-line via aegeanair.com, olympicair.com or the AEGEAN app or by phone at 801 11 20000 from a landline or 210 62 61 000 from a mobile phone or abroad), Aegean Mastercard holders collect 1 award mile for every 1 Euro they spend, while for transactions made at other companies anywhere in Cyprus or abroad, they get 1 award mile for every 2 Euro they spend.
4. These miles are Award Miles within the meaning of chapter 3 “MILES/CATEGORIES ETC.” and are credited to the Miles+Bonus account within 1 month.
5. The annual maximum number of miles that Aegean Mastercard holders can earn for each Card account with AEGEAN's Miles+Bonus Program cannot exceed 100,000 miles.
6. Aegean Mastercard holders can redeem the miles they have collected in their Miles+Bonus account in flights of the network of AEGEAN, of Olympic Air or any of the Star Alliance members, as well as other cooperating companies, or use them for any Miles+Bonus service.
7. Member Cards and subsequently the PINs thereof will never be cancelled, as long as the member remains an Aegean Mastercard holder.
8. By activating the Aegean Mastercard cardholders earn 3,000 welcome miles (award & tier miles), based on the application date of the card.
9. Upon activation of the Aegean Mastercard, two (2) coupons with discount codes for €20 are automatically created in the section “My Coupons” of the Miles+Bonus account of the cardholder at aegeanair.com.
   • The Coupon Number is the discount code that can be used for a €20 discount on any domestic or international flight.
   • The discount code is valid for 12 months after the activation date of the Aegean Mastercard.
   • The discount code applies to reservations involving domestic or international flights operated exclusively by the AEGEAN and Olympic Air network. All codeshare flights and flights not operated by AEGEAN and Olympic Air aircrafts are excluded.
   • The discount code is valid exclusively for bookings made via aegeanair.com, olympicair.com and the AEGEAN app.
   • The use of a €20 discount will be made exclusively using the discount code, as long as the member enters the discount code in the dedicated “Discount code” field that appears on the booking form and the Miles+Bonus Member ID of the Aegean Mastercard holder has been filled in when booking.
   • The discount code cannot be used when booking in the Low Fare Calendar or when redeeming miles to buy a ticket.
   • The discount code is valid only for transactions in euro (€).
   • The discount code can only be used by the Aegean Mastercard cardholder and not by any other Miles+Bonus member.
   • Only one discount code can be used for each booking.
   • The discount code can only be used once.
   • The discount code is not exchangeable for money.
   • The discount value of €20 applies to the fare and not to the total value of the ticket.
10. The Aegean Mastercard automatically participates in the Card Reward Scheme of the Bank of Cyprus, while it offers an additional reward benefit for purchases made in AEGEAN. More specifically for every 5 euros (€) purchases in AEGEAN earns an additional 6 reward points. The additional points will be available for spending exclusively in flights with AEGEAN and Olympic Air at https://cyprusbankredemptionel.aegeanair.com/ and/or for conversion to award miles. The process of converting antamivi points to miles can be done through the antamivi app, with a ratio of 3 antamivi points = 5 award miles.
    For any matter regarding the conversion of antamivi points to award miles, you can contact the Bank of Cyprus in the following ways:
    
    a.By phone with the 1BANK Service on tel. 800 00 800 or for calls from abroad on +35722128000 from Monday to Friday 7:45-18:00 & Saturday and Sunday 09:00-17:00)
    b. Online chat via Internet Banking/Mobile App& Secure Message via Internet Banking
11. Transaction reversals imply reversal of miles, which will be deducted from the customer's Miles+Bonus account.
12. Aegean Mastercard holders enjoy unique privileges from the Bank of Cyprus, such as travel insurance, shopping protection, advanced technology of contactless transactions, security through SMS Alert. More information at https://www.bankofcyprus.com.cy/home-gr/cards/.
13. Aegean Mastercard holders pay a monthly subscription, as set out by the Bank.
14. It is clarified that it is possible, for a supplementary, monthly subscription, to issue an additional card, the transactions of which will be credited in the Miles+Bonus Account of the main holder. Holders of additional cards are not offered any of the privileges of the main holder.
15. Privileges are granted on an annual basis, valid for 12 months from the date of activation of the card and the relevant coupons are created in the member’s Miles+Bonus account.

Aegean Mastercard Business (for companies)

1. Aegean Mastercard Business, the business card offered to companies with more than 1 employee, can be issued by companies on behalf of their employees.
2. The Aegean Mastercard Business is issued using the details of the company employee, combined with the details of the company.
3. Companies issuing Aegean Mastercard Business cards for their personnel have a separate Miles+Bonus account with specific rights.
4. The Blue - Silver – Gold Tier logic that applies to the Miles+Bonus Program does not apply to company's Miles+Bonus account, which is created to support the credit cards of company's employees.
5. All points of the antamivi Reward Scheme from the credit card transactions of all its employees are collected on the company's card.
6. The company collects in its Miles+Bonus account all the award miles resulting from the use of the credit card for purchases by each employee/cardholder. For purchases made at AEGEAN (on-line via aegeanair.com, olympicair.com or the AEGEAN app or by phone at 801 11 20000 from a landline or 210 62 61 000 from a mobile phone or abroad), it collects 2 award miles for every 1 Euro spent, while for transactions made at other companies anywhere in Cyprus or abroad, it earns 1 award mile for every 1 Euro spent.
7. These miles are Award Miles within the meaning of chapter 3 “MILES/CATEGORIES ETC.” and are credited to the Miles+Bonus account of the company within 1 month.
8. The annual maximum number of miles that Aegean Mastercard Business cardholders can earn for each Card account with AEGEAN's Miles+Bonus Program cannot exceed 100,000 miles.
9. Companies may redeem the miles they have collected only in award tickets, through the “How to Spend” section of their Miles+Bonus account at aegeanair.com or AEGEAN App. Spending can only be made on-line and only for award tickets.
10. Companies can transfer free of charge, the award miles collected to any Miles+Bonus account, using the Transfer Miles feature.
11. Companies may purchase award miles, but also to donate miles to non-profit organisations using their Miles+Bonus account.
12. Companies that have Aegean Mastercard Business cards automatically participate in the antamivi Card Reward Scheme of the Bank of Cyprus, while they are also offered an additional reward benefit for purchases made in AEGEAN. More specifically for every 5 euros (€) purchases in AEGEAN earns an additional 6 reward points. The additional points will be available for spending exclusively in flights with AEGEAN and Olympic Air at https://cyprusbankredemptionel.aegeanair.com/ and/or for conversion to award miles. More specifically for every 5 euros (€) purchases in AEGEAN earns an additional 6 antamivi points. The additional points will be available for spending exclusively in flights with AEGEAN and Olympic Air at https://cyprusbankredemptionel.aegeanair.com/ and/or for conversion to award miles. The process of converting antamivi points to miles can be done through the antamivi app, with a ratio of 3 antamivi points = 5 award miles.
    For any matter regarding the conversion of antamivi points to award miles, you can contact the Bank of Cyprus in the following ways:
    
    a. By phone with the 1BANK Service on tel. 800 00 800 or for calls from abroad on +35722128000 from Monday to Friday 7:45-18:00 & Saturday and Sunday 09:00-17:00)
    b. Online chat via Internet Banking/Mobile App& Secure Message via Internet Banking
13. Company employees and cardholders of the Aegean Mastercard Business have their own separate Miles+Bonus account, which they use to register in Miles+Bonus, the Reward Program of AEGEAN and Olympic Air.
14. In the event that an employee / cardholder is already a member of Miles+Bonus, his account number will be linked to the Aegean Mastercard Business.
15. Company employees/cardholders of the Aegean Mastercard Business earn miles (tier and award) in their Miles+Bonus account from their flights, as well as award miles from all partners of the Miles+Bonus program
16. The tier miles collected in the Miles+Bonus account of the Aegean Mastercard Business cardholders, determine the program tier of members and help them upgrade and/or keep their tier, in the Miles+Bonus Program (Blue, Silver and Gold tier).
17. Aegean Mastercard Business cardholders can use all services of the Miles+Bonus Program through their Miles+Bonus account.
18. Aegean Mastercard Business cardholders can spend the miles they have collected in their Miles+Bonus account, using any of the available program redemption services.
19. Member Cards and subsequently the PINs thereof will never be cancelled, as long as the member remains an Aegean Mastercard Business cardholder.
20. The card and related privileges are activated simultaneously within 3 working days from the issuance of the Aegean Mastercard Business.
21. By activating the Aegean Mastercard Business, company employees/cardholders earn 4,000 welcome miles (award & tier miles), based on the application date of the card.
22. Following the activation of the Aegean Mastercard Business, two (2) coupons with discount codes are automatically created in the Miles+Bonus account of the cardholder, for a free Fast Track priority service.
    • The Coupon Number is the discount code that can be used for 1 free Fast Track priority service, a special lane in the airport security check, that ensures the passenger's quick access to the departure gate.
    • The Fast Track priority service is available at selected airports in Greece and abroad. For more information, visit here.
    • The discount code is valid for 12 months after the activation date of the Aegean Mastercard Business.
    • The promotional code can be used up to 2 hours before your flight.
    • The discount code applies to reservations involving domestic or international flights operated exclusively by the AEGEAN and Olympic Air network. All codeshare flights and flights not operated by AEGEAN and Olympic Air aircrafts are excluded.
    • The discount code is valid exclusively for bookings made via aegeanair.com, olympicair.com and the AEGEAN app.
    • The use of the offer for 1 free Fast Track service will be made exclusively using the discount code, as long as the member enters the discount code in the dedicated “Discount code” field that appears on the booking form and the Miles+Bonus account number of the Aegean Mastercard Business holder has been filled in when booking.
    • The extra Fast Track priority service must be selected during booking or when managing booking in order to apply the discount.
    • The discount code cannot be used when booking in the Low Fare Calendar or when redeeming miles to buy a ticket.
    • The discount code is valid only for transactions in euro (€).
    • The discount code can only be used by the Aegean Mastercard Business cardholder and not by any other Miles+Bonus member.
    • Only one discount code can be used for each booking.
    • The discount code can only be used once.
    • The discount code is not exchangeable for money.
    • The discount code value is 9€ and corresponds to the value of 1 free Fast Track service at each of the aforementioned airports.
    • If the value of the discount code is greater than the value of the additional service selected, then the discount applied is equal to the value of the selected service.
    • In case the value of the discount code is lower than the value of the additional service selected, then the discount is the total value of the discount code and the member will have to pay the resulting additional charges.
23. Following the activation of the Aegean Mastercard Business card, two (2) coupons-discount codes are automatically created in the Miles+Bonus account of the cardholder, for a Free Upfront seat Selection
    • The Coupon Number is the discount code that you can use for 1 free Upfront seat to enjoy unique advantages such as priority serving, extra comfort in your seat, but also to be one of the first passengers to disembark from the aircraft.
    • The discount code is valid for 12 months after the activation date of the Aegean Mastercard Business.
    • The discount code applies to reservations involving domestic or international flights operated exclusively by the AEGEAN and Olympic Air network.
    • The promotional code can be used up to 48 hours before your flight.
    • The discount code is valid exclusively for bookings made via aegeanair.com, olympicair.com and the AEGEAN app.
    • The use of the offer for 1 free Upfront seat will be made exclusively using the discount code, as long as the member enters the discount code in the dedicated “Discount code” field that appears on the booking form and the Miles+Bonus account number of the Aegean Mastercard Business holder has been filled in when booking.
    • The extra Upfront service must be selected during booking or when managing booking in order to apply the discount.
    • The discount code cannot be used when booking in the Low Fare Calendar or when redeeming miles to buy a ticket.
    • The discount code is valid only for transactions in euro (€).
    • The discount code can only be used by the Aegean Mastercard Business cardholder and not by any other Miles+Bonus member.
    • Only one discount code can be used for each booking.
    • The discount code can only be used once.
    • The discount code is not exchangeable for money.
    • The discount code value is 25€ and corresponds to the value of 1 free Upfront seat for a one-way direct flight to Greece or abroad.
    • If the value of the discount code is greater than the value of the additional service selected, then the discount applied is equal to the value of the selected service.
    • In case the value of the discount code is lower than the value of the additional service selected, then the discount is the total value of the discount code and the member will have to pay the resulting additional charges.
24. Following the activation of the Aegean Mastercard Business card, four (4) coupons are automatically created in the Miles+Bonus account of the cardholder, for Access to the AEGEAN Business Lounges
    • The coupon can be used for 1 free access to the AEGEAN Business Lounges (Athens - Extra Schengen Area, Thessaloniki and Larnaka).
    • The coupon can be used up to 12 months after the activation date of the Aegean Mastercard Business.
    • The coupon is valid for one passenger only.
    • The coupon for free access to the AEGEAN Business Lounges is valid only for the Aegean Mastercard Business cardholder.
    • The benefit of free access to the AEGEAN Business Lounges also applies to toddlers of up to 2 years, travelling with the Aegean Mastercard Business cardholder.
25. The company and the employee/cardholder of the Aegean Mastercard Business card enjoy unique privileges from the Bank of Cyprus, such as travel insurance, shopping protection, advanced technology of contactless transactions, security through SMS Alert. More information at https://www.bankofcyprus.com.cy/home-gr/cards/.
26. Companies that have issued Aegean Mastercard Business cards pay a monthly subscription, as set out by the Bank.
27. Privileges are granted on an annual basis, valid for 12 months from the date of activation of the card and the relevant coupons are created in the member’s Miles+Bonus account.

Members can earn miles from car rental reservations through the partnership with AUTOHELLAS S.A. (hereinafter “Hertz”), located at 31 Viltanioti St., Kifissia. It is stipulated that the miles will be credited in the Account only after completing the car rental. No Miles will be registered in case of a non-show upon the vehicle delivery or reservation cancellation.

Moreover, if the reservation is performed through rentacar.aegeanair.com or rentacar.olympicair.com/, or through hertz.gr (for car rentals in Greece) and the Miles+Bonus Account Number is provided, Hertz will offer special prices, customized from those on the general rental pricelist.

In case a reservation is performed through hertz.com, members can earn miles and get special prices only if they enter the relevant promotional code CDP, according to their tier (Blue and Silver members CDP 720207, Gold members CDP 720211) in the respective field "Discount CDP or Club Code".

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account the corresponding car must have been rented by the Member (important prerequisite is that the Member should be the main car driver).
2. Miles+Bonus miles accrual, as well as Gold Miles+Bonus member privileges (i.e. free car category upgrade) are valid for qualifying retail rates in participating locations only; excluded are the Corporate, group or wholesale rates, third party internet rates, Airline or Travel Agency staff, Car rental employee rates, complimentary or free car rental upon mileage redemption, and gift certificates or other awards.
3. The Miles are earned in accordance with the published Charts as they appear on the official AEGEAN website, specifically in the Miles+Bonus section.
4. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
5. The Miles are registered solely in Miles+Bonus Account of the Member who used the car rental services as the main card driver and are credited within 15 working days after the vehicle’s delivery.
6. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
8. Each member-passenger must indicate his/her Account Number when reserving the car. Otherwise proper registration of the Miles will not be possible. Booking confirmation itineraries, payment receipts, and/or any other relevant documentary evidence should be retained by the Member until the Miles attributable to the car rental services appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
9. AEGEAN holds no responsibility with regard to the car rental conditions, through the Hertz booking system.
10. In the event that earned Miles from your car rental with Hertz in Greece, Cyprus, Bulgaria, Romania, Serbia, Ukraine, Croatia, Montenegro do not appear in the Account, please send AEGEAN the Hertz rental agreement (via the form https://aegeanairlines.custhelp.com/app/ask). For car rentals from Hertz for the rest of the countries please submit online your request at https://www.hertz.com/rentacar/partner/index.jsp?targetPage=ftRetroFormView.jsp
11. Any objections relating to Miles Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the date of the rental completion/vehicle delivery.

MILES REDEMPTION:

The redemption of Miles against car rental services is regulated by the existing car rental terms as determined by AUTOHELLAS S.A. (“Hertz”), 31 Viltanioti St., Kifissia, as well as by the here in Terms of the program. Members who wish to redeem Award Miles, should have an active Miles+Bonus Account, with the right to redeem. Miles+Bonus Members who have completed their registration, and who have registered at least 1 flight on the AEGEAN, Olympic Air network or with partner airlines of the Star Alliance network in their Miles+Bonus account, have the right to redeem miles to the partner, as well as AEGEAN Bonus Visa or AEGEAN Mastercard holders with complete registration.

Redemption at a Hertz car rental location, through https://rentacar.aegeanair.com/ or through hertz.gr

1. Members can redeem Miles for partial or full payment of a car rental with Hertz exclusively through the company's service points in Greece, through https://rentacar.aegeanair.com/ ,through Autohellas Hertz Call Center (Rent-a-Car Reservations Department -> 210 6264 444 / Monday - Friday: 08:00 - 20:00, Saturday: 08:00 - 16:00 ) or through the hertz.gr website for car reservations in Greece.
2. Car rental payment through miles redemption is based on a ratio of 1 Euro = 300 Award Miles, while the minimum number of miles to be redeemed is set at 1,500 miles (5 euros) per transaction. Miles are automatically deducted from the Member's Account immediately after the redemption is complete.
3. In order to complete the redemption process at the Hertz service point (online through hertz.gr, through https://rentacar.aegeanair.com/ , through Autohellas Hertz’s Call Center (Rent-a-Car Reservations Department -> 210 6264 444 / Monday - Friday: 08:00 - 20:00, Saturday: 08:00 - 16:00) or in a physical touch point), the member must have a valid mobile phone and email in the Contact details of his Miles+Bonus account. During the redemption process, a confirmation code will be automatically sent via SMS to the member, which will be valid for only a few minutes and must be given directly by the member to the Hertz representative or entered at hertz.gr.
4. Please note that Miles can only be redeemed by the owner of the Miles+Bonus Account and provided that he is declared as the first driver in the Hertz rental contract. It is necessary to show the Member's Miles+Bonus card or register the account on hertz.gr, through https://rentacar.aegeanair.com/ or through Autohellas Hertz Call Center (Rent-a-Car Reservations Department -> 210 6264 444 / Monday - Friday: 08:00 - 20:00, Saturday: 08:00 - 16:00).
5. The Car Rental Guarantee is excluded from Miles Redemption.
6. After returning the vehicle and closing the rental contract, award miles used to pay for the rental cannot be refunded.
7. In the event of a reservation modification requiring a refund, the refund will first be made to the customer's credit card, until the charge on the card is cleared and then miles will be returned to the member's Miles+Bonus account.
8. The cancellation and no-show conditions also apply to full or partial payment of the reservation by redeeming AEGEAN Miles+Bonus Award Miles. In case a refund is required, it will be made to the customer's (credit/debit) card first, until the charge on the card is cleared, and then the remaining Award Miles will be refunded to the member's Miles+Bonus account.

Redemption through Miles+Bonus account

The redemption of Miles against car rental services is regulated by the existing car rental terms as determined by AUTOHELLAS S.A. (“Hertz”), 31 Viltanioti St., Kifissia, as well as by the herein Terms of the Programme. The full text regarding the car rental’s terms and conditions is available to the Members directly from Hertz upon request:

Redemption by online request via Miles+Bonus account (Valid for bookings made until 09/04/25)

1.Miles redeemed against free car rental from Hertz are valid within the Aegean domestic network destinations, as well as in Cyprus, Romania, Serbia, Ukraine, Croatia and Montenegro and include in detail:

Daily rental up to 27 days

Car groups: B, D, E, F, N

150 Km per day for a one (1)day car rental

Free kilometres for rentals of more than 2 days.

Third-party insurance

Collision Damage Waiver (CDW)*

Theft protection (TPC)*

24hour road assistance

VAT and other taxes

Monthly Rental (28 up to 31 days)

• Car groups: B, D, E, F, N
• 2.500 km/month (28 up to 31 days)
• Third party insurance
• Collision Damage Waiver (CDW)*
• Theft Protection (TPC)*
• 24hour roadside assistance
• VAT and other taxes

*A deductible amount applies depending on the car group.
Extra charges may be imposed and the rental terms modified as per specific time periods. Any additional charge shall be payable by the Member. Click here to see the redemption table at Hertz.

2. The black-out period for free car rental redeemed against Miles is the Holy Week period both for the Orthodox and the Catholic Easter each year and the week after (black out dates do not apply to monthly rental program ).
3. For free car rental from Autohellas Hertz, members must submit an online redemption request via their Miles+Bonus account, at least 2 working days prior to the required date. Afterwards, a Hertz representative will inform the member regarding the acceptance or rejection of his request. In case of request acceptance, the corresponding Award Miles will be automatically deducted from the Member's Account.
4. The personal contact details of the Member will be shared with Hertz in order to manage the request.
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the reservation completion (once the availability is verified).
6. Reservations for car rental redemption Awards are subjected to limited availability.
7. Drivers must satisfy the following Hertz rental conditions:

• Driving license for at least one (1) year
• Credit cardholder
• 21 years of age or more for category B and 25 years age and more for rest categories
• Read here all the terms and conditions.

8. The terms may be modified by Hertz at its discretion per various periods. Consequently, Members are advised to request and study the car rental terms whilst performing the booking.
9. Once the redemption procedure has been completed, the Member may request a cancellation by contacting the partner and all the miles used for the redemption shall be refunded in full.
10. Miles+Bonus Members  that have completed their registration, and have registered at least 1 flight with AEGEAN, Olympic Air or Star Alliance in their Miles+Bonus account or are AEGEAN Bonus Visa/AEGEAN Visa Cyprus cardholders with completed registration, are entitled to miles redemption for this partner.
11. The maximum period for an online redemption request, for free car rental, is up to 31 days
12. In case members want to proceed with a second monthly car rental from Autohellas Hertz, they should submit a second online redemption request via their Miles+Bonus account.

Members can earn or redeem miles for Hertz Flex Drive monthly car rental program in Greece, through the partnership with AUTOHELLAS S.A. (hereinafter “Hertz”), located at 31 Viltanioti St., Kifissia.

Hertz Flex Drive monthly car rental agreement should be performed directly via official Hertz Autohellas network.

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account the corresponding car must have been rented by the Member (important prerequisite is that the Member should be the main car driver).
2. It is stipulated that the miles will be credited in the Account only after completing the monthly car rental payment. No Miles will be registered in case of a non-show upon the specified vehicle delivery date or reservation cancellation.
3. Miles+Bonus mileage accrual, are valid for qualifying retail rates in participating locations only (Greece and Cyprus); excluded are the Corporate rates, group or wholesale rates, third party internet rates, Airline or Travel Agency staff, Car rental employee rates, complimentary or free car rental upon mileage redemption or promotional activations.
4. The Miles that can be gained are calculated as triple the cost of monthly rental fee paid by the Member (1€ = 3 Miles).
5. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
6. The Miles are registered solely in the Miles+Bonus Account of the Member who used the Flex Drive montly car rental services as the main car driver and are credited within two weeks after the vehicle’s delivery.
7. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
8. In the event of the Program’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
9. Each member-passenger must indicate his/her Account Number when reserving the car. Otherwise, proper registration of the Miles will not be possible. Flex Drive contract, payment receipts, and/or any other relevant documentary evidence should be retained by the Member until the Miles attributable to the car rental services appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
10. AEGEAN holds no responsibility with regard to the monthly car rental conditions, unavailability or other problems that may arise through the Hertz booking system.
11. In the event that earned Miles from your Flex Drive monthly car rental with Hertz in Greece and Cyprus, do not appear in the Account, please send AEGEAN the Hertz rental agreement (via the form https://aegeanairlines.custhelp.com/app/ask).
12. Any objections relating to Miles Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from the date of the rental completion/vehicle delivery.

MILES REDEMPTION: The redemption of Miles against Flex Drive monthly car rental program is regulated by the existing monthly Terms & Conditions of AUTOHELLAS S.A. (“Hertz”), 31 Viltanioti St., Kifissia, the Terms & Conditions of Flex Drive as well as by the herein Terms of the Programme. The full text regarding the monthly Flex Drive car rental’s terms and conditions is available to the Members directly from Hertz.

1. Members can redeem Miles for partial or full car rental payment exclusively through the company's service points in Greece for car reservations in Greece.
2. Car rental payment through miles redemption is based on a ratio of 1 Euro = 300 Award Miles, while the minimum number of miles to be redeemed is set at 1,500 miles (5 euros) per transaction. 
3. To complete the redemption process at the Hertz service, point the member must have a valid mobile phone and email in the Contact details of his Miles+Bonus account. During the redemption process, a confirmation code will be automatically sent via SMS and email to the member. This code will be valid for only a few minutes and must be given directly by the member to the Hertz representative or entered at hertz.gr.
4. Please note that Miles can only be redeemed by the owner of the Miles+Bonus Account, if he is declared as the first driver in the Hertz rental contract.  The members’ Miles+Bonus card must be shown. 
5. After returning the vehicle and closing the rental contract, Award Miles used to pay for the rental cannot be refunded.
6. In the event of any modification requiring a refund, the refund will first be made to the customer's credit card, until the charge on the card is cleared and then miles will be returned to the member's Miles+Bonus account.
7. The cancellation and no-show conditions also apply to full or partial payment of the reservation by redeeming AEGEAN Miles+Bonus Award Miles. In case a refund is required, it will be made to the customer's (credit/debit) card first, until the charge on the card is cleared, and then the remaining Award Miles will be refunded to the member's Miles+Bonus account.
8. The corresponding Award Miles are automatically deducted from the Member's Account at the time of Flex Drive monthly car rental fee payment.
9. The Member is not allowed to transfer the right to redeem miles to any third party.
10. In the case of monthly car rental termination, miles will not be refunded once the redemption procedure has been completed. Drivers must satisfy the following Hertz rental conditions:
    • Driving license for at least one (1) year.
    • Be a holder of a valid credit/debit card.
    • Over 21 years of age for category A, B, J, V2 and over 25 years of age for rest categories. Read here all the terms and conditions.
11. Hertz may modify the terms at its discretion at various periods. Consequently, Members are advised to request and study the car rental terms when booking. 
12. Miles+Bonus Members that have completed their registration, and have registered at least 1 flight with AEGEAN, Olympic Air or Star Alliance in their Miles+Bonus account or are AEGEAN Bonus Visa/AEGEAN Mastercard of Bank of Cyprus cardholders with completed registration, are entitled to miles redemption for this partner.

Members can earn or redeem miles for Hertz car Leasing in Greece, through the partnership with AUTOHELLAS S.A. (hereinafter “Autohellas Hertz”), located at 31 Viltanioti St., Kifissia.

Hertz Leasing agreement and car pick-up should be performed directly via official Autohellas Hertz network in Greece.

MILES ACCRUAL:

1. Miles will be registered in the Account of the Member declared by the signer of the Leasing agreement.
2. Miles will be registered only based on the leasing monthly rate. All other payments that may occur during the lease or at its expiration, such as guarantees, damage charges, exemptions, extra kilometers, etc. are excluded.
3. Miles will be registered only to new leasing agreements starting from 18/05/2022 onwards that will participate in the program showing a corresponding symbol.
4. It is stipulated that the miles will be credited in the Account only after the payment of the respective invoiced monthly rate.
5. It is clarified that in case of termination of the Leasing agreement, Miles will not be registered.
6. Autohellas Hertz offers 3 miles for every 2 Euros of the offer’s monthly rate, for all Leasing “scenarios” made through the Online Leasing Calculator.
7. Autohellas Hertz may, at its discretion, offer the same or a different ratio of Miles per Euro at its own time to selected cars, Leasing rates or customers.
8. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
9. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
10. In the event of the Miles+Bonus Program’s cancellation, as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
11. Each member-passenger must indicate his/her Account Number when signing the Hertz Leasing agreement. Otherwise, proper registration of the Miles will not be possible. The leasing agreement, payment receipts, and/or any other relevant documentary evidence should be retained by the Member until the Miles attributable to the car rental services appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
12. Autohellas Hertz and AEGEAN have no responsibility or obligation to collect, record or maintain Miles on behalf of the Customer who has rented a car through the Hertz Leasing program, unless he/she has declared a valid Account number.
13. AEGEAN holds no responsibility with regard to the Hertz Leasing terms and conditions, unavailability or other problems that may arise through the Autohellas Hertz leasing process.
14. In the event that earned Miles from car Leasing with Autohellas Hertz in Greece, do not appear in the Account, please send AEGEAN the Autohellas Hertz leasing rate agreement (via the form https://aegeanairlines.custhelp.com/app/ask).
15. Any objections relating to Miles Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from the date of the rental completion/vehicle delivery.

Members of the Programme may earn miles from hotel reservations through AEGEAN’s partnership with Booking.com. It shall be made clear that the accrual of Miles will occur only after the Member’s hotel stay is completed. No Miles will be registered in case of a non-show reservation or a cancellation.

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account  the corresponding hotel reservation must have been made by the Member whose Miles&Bonus Account must be in an active status.
2. Miles are accrued only under the condition that  the corresponding hotel reservation was made via hotel.aegeanair.com orolympicair.com. 
3. The Miles that can be gained are calculated as  twice the cost of the overnight stays stated during the booking. If a Member stays fewer nights than those confirmed in his/her booking itinerary, the miles will not be credited to the Member’s account.
4. In case of payment in currencies other than Euro, the amount of Award Miles registered in Member’s account is calculated based on the converted in Euro amount
5. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
6. The Miles are registered solely in the Account of the Member who actually stayed at the hotel and are credited not later than five (5) weeks after the check-out date, and provided that the Member’s data match with the hotel customer’s as cited in the reservation.
7. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
8. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
9. Each member-passenger must indicate his/her Account Number when making the hotel reservation. Otherwise proper registration of the Miles will not be possible. Booking confirmation itineraries,  hotel receipts, and/or any other relevant documentary evidence should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
10. AEGEAN holds no responsibility with regard to the conditions of stay, any cancellation, unavailability or other problems that may arise through the Booking.com reservation system or due to failure of the hotel in question to provide accommodation..
11. In the event that earned Miles do not appear in the Account, please notify AEGEAN accordingly by sending an e-mail with the transaction confirmation attached to https://aegeanairlines.custhelp.com/app/email. Any objections relating to Miles Account transactions concerning a claim for retroactive credit should be notified to AEGEAN within  twelve (12) months following the hotel stay (check-out date),  otherwise they will be lost.

Program members may collect miles by purchasing during their flights through the Aegean Shop in the Clouds catalogue or via purchasing online at the e-shop via https://shopintheclouds.aegeanair.com. It shall be made clear that the product purchase must be completed and successfully delivered before the corresponding miles are credited in the Member’s Account, following the flight arrival. No Miles will be registered in case of a refusal to accept delivery of the purchased product. It is notable that the Shop On Board catalogue is distributed only on Aegean’s international flights. Μembers can also redeem their miles against products purchased from Aegean shop in the clouds e-shop.

For the full terms & conditions for purchases made at the Aegean shop in the clouds e-shop visit https://shopintheclouds.aegeanair.com/terms-conditions/.

MILES ACCRUAL AT AEGEAN SHOP IN THE CLOUDS CATALOGUE AND AEGEAN SHOP IN THE CLOUDS E-SHOP:

1. In order to have Miles properly registered in an Account the corresponding purchase must have been carried out by the Member whose Miles+Bonus Account must be in an active or incomplete status.
2. Miles are accrued only under the condition that the product is purchased via Aegean Shop in the Clouds catalogue, during an AEGEAN flight, by displaying the Miles+Bonus membership card prior to the transaction or via purchasing at the e-shop via https://shopintheclouds.AEGEANair.com as long as the Miles+Bonus member ID is registered at the time of the booking.
3. The Miles that can be gained are calculated as twice the value of purchases completed by the Member. No Miles will be earned should there be a refusal to accept the product delivery or its unsuccessful delivery.
4. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
5. Miles are credited solely in the Account of the Member who made the purchase, provided that the Member’s data match the buyer’s, as cited in the transaction.
6. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. In the event of the Program’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
8. Each member-passenger must indicate his/her Account Number when shopping via the Aegean Shop in the Clouds, otherwise proper registration of the Miles will not be possible. The purchase receipt and/or any other relevant documentary evidence should be retained by the Member until the Miles appear in his/her Account, one month after his flight at the latest. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
9. AEGEAN holds no responsibility with regard to the quality of the products, the possible unavailability of commodities or any other problem that may arise.
10. It is clarified that a request for retroactive registration of miles will not be accepted.

MILES REDEMPTION AT AEGEAN SHOP IN THE CLOUDS E-SHOP :

1. Members must have collected the adequate number of Award Miles in order to exchange them for products at the Aegean Shop in the Clouds e-shop, at their whole retail price.
2. Miles redemption is only available via the e-shop.
3. The product purchase through Miles redemption is calculated based on the ratio 1 euro = 300 Award Miles.
4. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the purchase.
5. In case of a refund or cancellation, the miles redeemed for the product purchase will be credited back to the Miles+Bonus member’s account within 20 working days.

Program members may earn miles for electricity power products and add-on services purchases offered by Public Power Provider (PPC) online at www.dei.gr via myDEI account.
Miles+Bonus program collaborating with the following PPC units:

• Public Power Provider website at www.dei.gr
• Public Power Provider physical stores
• Public Power Provider call center
• https://mydei.dei.gr online platform

It shall be made clear that the product and add-on services purchases must be completed successfully before the corresponding miles are credited in the Member’s Account. Μembers can also redeem their miles against electricity power bill payment at the full amount or part of it, online at www.dei.gr via myDEI account.

From 01.11.2023 onwards, members may connect one (1) Miles+Bonus ID per myDEI user.

MILES ACCRUAL FOR ONLINE PURCHASES OF PUBLIC POWER PROVIDER PRODUCTS AND ADD-ON SERVICES

1. The Miles that can be gained against products and add-on services are calculated as following:
   
   Miles accrual actions
   
   • 1st login to myDEI app: 500 miles
   • Standing Order: 500 miles
   • Monthly bill activation: 500 miles
   • PPC myEnergy Coach tool completion (completion of all 3 questionnaires) *: 500 miles
   
   
   *Available only for business invoices of low voltage.
   
   The above actions are available for a unique activation and correspond per myDEI user.
   
   For residential customers:
   
   • By activating the product PPC myHome Enter: 1,500 miles
   • By renewing the product PPC myHome Enter: 1,000 miles
   • By activating the product PPC myHome Online: 1,500 miles
   • By renewing the product PPC myHome Online: 1,000 miles
   • By activating the product PPC myHome 4Students: 2,000 miles
   • By renewing the product PPC myHome 4Students: 2,000 miles
   • Mε την ενεργοποίηση της πρόσθετης υπηρεσίας bluePass: 500 μίλια
   • By activating the product PPC myHome EnterTwo: 1,500 miles
   • By renewing the product PPC myHome EnterTwo: 1,000 miles
   
   
   For business customers:
   
   • By activating the product PPC myBusiness Enter: 1,500 miles
   • By renewing the product PPC myBusiness Enter: 1,000 miles
   • By activating the add-on service GreenPassPro: 500 miles
   
   
2. The Miles granted are Award Miles, as defined in chapter 3 "MILES/CATEGORIES ETC."
3. Mileage accrual is valid for purchases at the collaborating PPC units via myDei account and is not valid for rest PPC products, services and PPC contracts.
4. Mileage accrual is valid only for the actions mentioned at clause 2.
5. Miles are credited solely in the Account of the Member who made the action, and are attributed 30 minutes after the action completion. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week).
6. The respective Miles from purchases at the collaborating PPC units may be credited in a unique Account and only once per action.
7. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
8. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
9. In order that the Members can earn Miles for online product and add-on services purchases via myDEI, they must fill in his/her Miles+Bonus member id at “My Reward Miles” section, otherwise proper registration of the Miles will not be feasible.
10. It is clarified that Miles are credited in the Account of the Member who is connected at DEH my Rewards Miles Section at the time of the action. Member could fill in the Miles+Bonus member id retroactively within 365 days after the action completion, so as the respective miles to be credited in his/her Miles+Bonus account.
11. For activations and renewals members could not be rewarded for the same action within 335 days
12. Miles accrual is not possible when a Member's account is locked.
13. AEGEAN holds no responsibility with regard to the quality of the products and add-on services.

MILES REDEMPTION FOR ONLINE ELECTRICITY BILL PAYMENT

1. Miles+Bonus Members that have completed their registration, and have registered at least 1 flight with AEGEAN, Olympic Air or Star Alliance in their Miles+Bonus account or are AEGEAN Bonus Visa/AEGEAN Visa Cyprus cardholders with completed registration, are entitled to miles redemption for online electricity power bill payment at www.dei.gr, via myDEI account, for the total bill amount or part of it.
2. Members must have earned the adequate number of Award Miles in order to exchange them for products and add-on services purchases, at their whole amount, or part of it.
3. Miles redemption is valid only for online payment only at www.dei.gr and is not valid for the rest Public Power Company stores.
4. The product and add-on services purchases through Miles redemption is calculated based on the ratio 1 euro = 300 Award Miles.
5. The minimum redemption cap is equivalent to 1,500 miles (5€) per transaction.
6. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the payment.
7. In order that the Members can redeem Miles for online electricity power bill payment via myDEI, they must fill in his/her Miles+Bonus member id at “DEI my Rewards Miles” section. For the completion of the redemption process during online payment, the member must have declared a valid mobile phone in the Contact details of their Miles+Bonus profile. During the redemption process, a confirmation code will be sent via SMS to the member, which will only be valid for a few minutes and must be filled in at the relevant field immediately.
8. Miles refund will not be accepted, once the redemption procedure has been completed.

Program members may collect miles via purchasing from Hellenic Duty Free Shops by displaying their Miles+Bonus card to the cashier. It shall be made clear that the product purchase must be completed and successfully delivered before the corresponding miles are credited in the Member’s Account. Μembers can also redeem their miles against products purchased from Hellenic Duty Free Shops.

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account the corresponding purchase must have been carried out by the Member himself.
2. The Miles that can be gained are calculated as twice the cost of purchases completed by the Member (1€ = 2 Miles). No Miles will be earned should there be a return or refusal to accept the product delivery or its unsuccessful delivery.
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who made the purchase, provided that the Member’s data match the buyer’s, as cited in the transaction, and are attributed four (4) weeks after the transaction, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week).
5. The respective Miles from purchases at the Hellenic Duty Free shops may be credited in a unique Account and only once per transaction.
6. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
8. Each member must display the Miles+Bonus membership card indicate his/her Account Number when shopping. Otherwise proper registration of the Miles will not be possible. The purchase receipt should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
9. AEGEAN holds no responsibility with regard to the quality of the products or any other problem that may arise.
10. For purchases from June 17th 2016, the retroactive credit of missing miles will not be available, thus the member must show the Miles+Bonus card during the transaction, otherwise the miles will not be credited.

MILES REDEMPTION ON HELLENIC DUTY FREE:

1. Miles+Bonus Members  that have completed their registration, and have registered at least 1 flight with AEGEAN, Olympic Air or Star Alliance in their Miles + Bonus account or are AEGEAN Bonus Visa/AEGEAN Visa Cyprus cardholders with completed registration, are entitled o redeem miles at the Hellenic Duty Free Shops.
2. Members must have collected the adequate number of Award Miles in order to exchange them for products at the Hellenic Duty Free Shops, at their whole retail price.
3. The product purchase through Miles redemption is calculated based on the ratio 1 euro = 300 Award Miles.
4. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the purchase.
5. The Member is not allowed to transfer the right to redeem miles to any third party.
6. No Miles refund will be accepted, once the redemption procedure has been completed, even if the purchased product is changed or returned.

Program members may collect miles via staying at Donkey Hotels & Resorts by displaying their Miles+Bonus card at the check-in counter. It shall be made clear that the reservation must be completed before the corresponding miles are credited in the Member’s account. Μembers can also redeem their miles against free stays at  Donkey Hotels & Resorts.

 Donkey Hotels & Resorts comprise these units: Semiramis, Periscope & New.

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account the corresponding reservation must have been carried out by the Member himself.
2. The Miles that can be gained are calculated as twice the cost of the reservation completed by the Member (1€ = 2 Miles). No Miles will be earned should there be a non-show incident. It should also be clarified that the Miles credited correspond with the total expenditure at  Donkey Hotels & Resorts, i.e. including the usage of extra facilities other than the stay itself.
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who stayed at the hotel, provided that the Member’s data match the client’s, as cited in the transaction, and are attributed within four (4) weeks after the check-out date, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week).
5. The respective Miles from  Donkey Hotels & Resorts reservations may be credited in a unique Account and only once per transaction.
6. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. In the event of the Program’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
8. Each member must display the Miles+Bonus membership card to indicate his/her Account Number when checking in at the hotel. Otherwise proper registration of the Miles will not be possible. The confirmation email or receipt, and/or any other relevant documentary evidence should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
9. AEGEAN holds no responsibility with regard to the quality of the supplied services, the availability or any other problem that may arise.
10. Any objections relating to Miles Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the check-out date, commencing from July 3rd, 2012 (when the Aegean- Donkey Hotels & Resorts partnership was initiated), by sending an e-mail to AEGEAN (to https://aegeanairlines.custhelp.com/app/ask), having attached the relevant supporting documents, otherwise they will be lost.

MILES REDEMPTION ΑΤ Donkey Hotels & Resorts:

1. Miles+Bonus Members  that have completed their registration, and have registered at least 1 flight with AEGEAN, Olympic Air or Star Alliance in their Miles+Bonus account or are AEGEAN Bonus Visa/AEGEAN Visa Cyprus cardholders with completed registration, are entitled to miles redemption for this partner.
2. Members must have collected the adequate number of Award Miles in order to exchange them for free stays at Donkey Hotels & Resorts.
3. For free stays at Donkey Hotels & Resorts, members must submit an online redemption request via their Miles+Bonus account, at least 2 working days prior to the required date. Afterwards, the hotel will inform the member regarding the acceptance or rejection of his request. In case of request acceptance, the corresponding Award Miles will be automatically deducted from the Member's Account.
4. The personal contact details of the Member will be shared with the partner hotels in order to manage the request.
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the reservation completion (once the availability is verified).
6. The Member is allowed to transfer the right to redeem miles to any third party.
7. Once the redemption procedure has been completed, the Member may request a cancellation under the following preconditions:
   - If the cancellation is requested up to 24 hours prior to the declared hotel arrival time, then all the miles used for the redemption shall be refunded in full
   - If the cancellation is requested within 24 hours from the declared hotel arrival time, then all the miles used for the redemption shall be lost.

Click here to see the redemption tables.

Program members may collect miles via staying at Amathus Beach Hotel Limassol (Cyprus) by displaying their Miles+Bonus card at the check-in counter. It shall be made clear that the reservation must be completed before the corresponding miles are credited in the Member’s Account. 

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account the corresponding reservation must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are calculated as twice the cost of the reservation completed by the Member (1€ = 2 Miles). No Miles will be earned should there be a non-show incident. It should also be clarified that the Miles credited correspond with the total expenditure at Amathus Beach Hotel Limassol (Cyprus), i.e. including the usage of extra facilities other than the stay itself.
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who stayed at the hotel, provided that the Member’s data match the client’s, as cited in the transaction, and are attributed within four (4) weeks after the check-out date, at the latest. Each Member may be informed about the accumulated Miles through the Miles&Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week).
5. The respective Miles from Amathus Beach Hotel Limassol (Cyprus) reservations may be credited in a unique Account and only once per transaction.
6. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. In the event of the Program’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
8. Each member must display the Miles&Bonus membership card to indicate his/her Account Number when checking in at the hotel. Otherwise proper registration of the Miles will not be possible. The confirmation email or receipt, and/or any other relevant documentary evidence should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
9. AEGEAN holds no responsibility with regard to the quality of the supplied services, the availability or any other problem that may arise.
10. Any objections relating to Miles Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the check-out date, commencing from August 10th, 2012 (when the Aegean-Amathus Hotels partnership was initiated), by sending an e-mail to AEGEAN (to https://aegeanairlines.custhelp.com/app/ask), having attached the relevant supporting documents, otherwise they will be lost.
11. In the event that the Member participates in other airlines’ Loyalty Programs, which also grant miles from Amathus Beach Hotel Limassol stays, the corresponding miles shall be credited to whichever Program the Member selects, at his/her own discretion.

Program members may collect miles via dinning at B&E Goulandris Café-Restaurant, 13 Eratosthenous str. Athens 116 35, by displaying their Miles+Bonus card.

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account the corresponding transaction must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are calculated as four times the cost of dinning completed by the Member (1€ = 4 Miles).
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC".
4. Miles are credited solely in the Account of the Member who made the transaction, provided that the Member’s data match the buyer’s, as cited in the transaction, and are attributed four (4) weeks after the transaction, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week).
5. The respective Miles from dinner at B&E Goulandris Café-Restaurant, Athens, may be credited in a unique Account and only once per transaction.
6. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
8. Each member must display the Miles+Bonus membership card indicate his/her Account Number prior to the transaction. Otherwise, proper registration of the Miles will not be possible. The purchase receipt should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
9. AEGEAN holds no responsibility with regard to the quality of the dinners, service or any other problem that may arise.
10. Any objections relating to Miles Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the date of the transaction, commencing from the 13th of September, 2023 (when the Aegean-B&E Goulandris Café-Restaurant Athens, partnership was initiated, by sending an e-mail to AEGEAN (to https://aegeanairlines.custhelp.com/app/ask), having attached the purchase receipt, otherwise they will be lost.

MILES REDEMPTION:

1. Miles+Bonus Members that have completed their registration, and have registered at least 1 flight with AEGEAN, Olympic Air or Star Alliance in their Miles+Bonus account or are AEGEAN Bonus Visa/AEGEAN Visa Cyprus cardholders with completed registration, are entitled to miles redemption for B&E Goulandris Café-Restaurant, Athens.
2. Members who wish to redeem miles at B&E Goulandris Café-Restaurant, Athens, for free dinning, must have active accounts.
3. Members must have collected the adequate number of Award Miles in order to exchange them for dinners at B&E Goulandris Café-Restaurant, Athens, at their whole retail price.
4. The free meal or the product purchase through Miles redemption is calculated based on the ratio 1 euro = 300 Award Miles.
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the transaction.
6. In order for the miles redemption to be completed, the Member must show his/her Miles+Bonus card.
7. The Member is allowed to transfer the right to redeem miles to any third party.
8. No Miles refund will be accepted once the redemption procedure has been completed.

Program members may collect miles via dinning at Benaki Museum Restaurant, 1 Koumbari St., 10674, Athens, by displaying their Miles+Bonus card.

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account the corresponding transaction must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are calculated as four times the cost of dinning completed by the Member (1€ = 4 Miles).
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC".
4. Miles are credited solely in the Account of the Member who made the transaction, provided that the Member’s data match the buyer’s, as cited in the transaction, and are attributed four (4) weeks after the transaction, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week).
5. The respective Miles from dinner at Benaki Museum Restaurant, 1 Koumbari St., Athens, may be credited in a unique Account and only once per transaction.
6. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
8. Each member must display the Miles+Bonus membership card indicate his/her Account Number prior to the transaction. Otherwise, proper registration of the Miles will not be possible. The purchase receipt should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
9. AEGEAN holds no responsibility with regard to the quality of the dinners, service or any other problem that may arise.
10. Any objections relating to Miles Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the date of the transaction, commencing from the 13th of September, 2023 (when the Aegean Benaki Museum Restaurant, 1 Koumbari St., Athens, partnership was initiated, by sending an e-mail to AEGEAN (to https://aegeanairlines.custhelp.com/app/ask), having attached the purchase receipt, otherwise they will be lost.

MILES REDEMPTION:

1. Miles+Bonus Members that have completed their registration, and have registered at least 1 flight with AEGEAN, Olympic Air or Star Alliance in their Miles+Bonus account or are AEGEAN Bonus Visa/AEGEAN Visa Cyprus cardholders with completed registration, are entitled to miles redemption for Benaki Museum Restaurant, 1 Koumbari St., Athens.
2. Members who wish to redeem miles at Benaki Museum Restaurant, 1 Koumbari St., Athens, for free dinning, must have active accounts.
3. Members must have collected the adequate number of Award Miles in order to exchange them for dinners at Benaki Museum Restaurant, 1 Koumbari St., Athens, at their whole retail price.
4. The free meal or the product purchase through Miles redemption is calculated based on the ratio 1 euro = 300 Award Miles.
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the transaction.
6. In order for the miles redemption to be completed, the Member must show his/her Miles+Bonus card.
7. The Member is allowed to transfer the right to redeem miles to any third party.
8. No Miles refund will be accepted once the redemption procedure has been completed.

Program members may collect miles via dinning at Benaki Museum Restaurant Piraeus 138, Athens, by displaying their Miles+Bonus card.

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account the corresponding transaction must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are calculated as four times the cost of dinning completed by the Member (1€ = 4 Miles).
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC".
4. Miles are credited solely in the Account of the Member who made the transaction, provided that the Member’s data match the buyer’s, as cited in the transaction, and are attributed four (4) weeks after the transaction, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week).
5. The respective Miles from dinner at Benaki Museum restaurant, Piraeus 138, may be credited in a unique Account and only once per transaction.
6. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
8. Each member must display the Miles+Bonus membership card indicate his/her Account Number prior to the transaction. Otherwise proper registration of the Miles will not be possible. The purchase receipt should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
9. AEGEAN holds no responsibility with regard to the quality of the dinners, service or any other problem that may arise.
10. Any objections relating to Miles Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the date of the transaction, commencing from the13th of September, 2023 (when the Aegean - Benaki Museum Restaurant Piraeus 138, partnership was initiated, by sending an e-mail to AEGEAN (to https://aegeanairlines.custhelp.com/app/ask), having attached the purchase receipt, otherwise they will be lost.

MILES REDEMPTION:

1. Miles+Bonus Members that have completed their registration, and have registered at least 1 flight with AEGEAN, Olympic Air or Star Alliance in their Miles+Bonus account or are AEGEAN Bonus Visa/AEGEAN Visa Cyprus cardholders with completed registration, are entitled to miles redemption for Benaki Museum Restaurant, Piraeus 138, Athens.
2. Members who wish to redeem miles at Benaki Museum Restaurant Piraeus 138, for free dinning, must have active accounts.
3. Members must have collected the adequate number of Award Miles in order to exchange them for dinners at Benaki Museum Restaurant Piraeus 138, at their whole retail price.
4. The free meal or the product purchase through Miles redemption is calculated based on the ratio 1 euro = 300 Award Miles.
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the transaction.
6. In order for the miles redemption to be completed, the Member must show his/her Miles+Bonus card.
7. The Member is allowed to transfer the right to redeem miles to any third party.
8. No Miles refund will be accepted once the redemption procedure has been completed.

Program members may collect miles via dinning at Delta restaurant in Athens (SNFCC, 5th floor GNO building, Syggrou Avenue 364, 17674 Kalithea) by displaying their Miles+Bonus card.

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account the corresponding transaction must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are calculated as four times the cost of dinning completed by the Member (1€ = 4 Miles).
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC".
4. Miles are credited solely in the Account of the Member who made the transaction, provided that the Member’s data match the buyer’s, as cited in the transaction, and are attributed four (4) weeks after the transaction, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week).
5. The respective Miles from dinner at Delta restaurant may be credited in a unique Account and only once per transaction.
6. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
8. Each member must display the Miles+Bonus membership card indicate his/her Account Number prior to the transaction. Otherwise proper registration of the Miles will not be possible. The purchase receipt should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
9. AEGEAN holds no responsibility with regard to the quality of the dinners, service or any other problem that may arise.
10. Any objections relating to Miles Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the date of the transaction, commencing from the 13th of September, 2023 (when the Aegean- Delta restaurant partnership was initiated, by sending an e-mail to AEGEAN (to https://aegeanairlines.custhelp.com/app/ask), having attached the purchase receipt, otherwise they will be lost.

MILES REDEMPTION:

1. Miles+Bonus Members that have completed their registration, and have registered at least 1 flight with AEGEAN, Olympic Air or Star Alliance in their Miles+Bonus account or are AEGEAN Bonus Visa/AEGEAN Visa Cyprus cardholders with completed registration, are entitled to miles redemption for Delta restaurant.
2. Members who wish to redeem miles at Delta restaurant for free dinning, must have active accounts.
3. Members must have collected the adequate number of Award Miles in order to exchange them for dinners Delta restaurant, at their whole retail price.
4. The free meal or the product purchase through Miles redemption is calculated based on the ratio 1 euro = 300 Award Miles.
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the transaction.
6. In order for the miles redemption to be completed, the Member must show his/her Miles+Bonus card.
7. The Member is allowed to transfer the right to redeem miles to any third party.
8. No Miles refund will be accepted once the redemption procedure has been completed.

Program members may collect miles via dinning at Natu restaurant in Athens (Levidou 13, Kifissia 145 62) by displaying their Miles+Bonus card.

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account the corresponding transaction must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are calculated as four times the cost of dinning completed by the Member (1€ = 4 Miles).
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC".
4. Miles are credited solely in the Account of the Member who made the transaction, provided that the Member’s data match the buyer’s, as cited in the transaction, and are attributed four (4) weeks after the transaction, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week).
5. The respective Miles from dinner at Natu restaurant may be credited in a unique Account and only once per transaction.
6. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
8. Each member must display the Miles+Bonus membership card indicate his/her Account Number prior to the transaction. Otherwise proper registration of the Miles will not be possible. The purchase receipt should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
9. AEGEAN holds no responsibility with regard to the quality of the dinners, service or any other problem that may arise.
10. Any objections relating to Miles Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the date of the transaction, commencing from the 13th of September, 2023 (when the Aegean- Natu restaurant partnership was initiated, by sending an e-mail to AEGEAN (to https://aegeanairlines.custhelp.com/app/ask), having attached the purchase receipt, otherwise they will be lost.

MILES REDEMPTION:

1. Miles+Bonus Members that have completed their registration, and have registered at least 1 flight with AEGEAN, Olympic Air or Star Alliance in their Miles+Bonus account or are AEGEAN Bonus Visa/AEGEAN Visa Cyprus cardholders with completed registration, are entitled to miles redemption for Natu restaurant.
2. Members who wish to redeem miles at Natu restaurant for free dinning, must have active accounts.
3. Members must have collected the adequate number of Award Miles in order to exchange them for dinners Natu restaurant, at their whole retail price.
4. The free meal or the product purchase through Miles redemption is calculated based on the ratio 1 euro = 300 Award Miles.
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the transaction.
6. In order for the miles redemption to be completed, the Member must show his/her Miles+Bonus card.
7. The Member is allowed to transfer the right to redeem miles to any third party.
8. No Miles refund will be accepted once the redemption procedure has been completed.

Program members may collect miles via staying at Electra Hotels & Resorts by displaying their Miles+Bonus card at the check-in counter. It shall be made clear that the reservation must be completed before the corresponding miles are credited in the Member’s Account. Electra Hotels & Resorts comprise the following units: Electra Palace Hotel (Athens, Plaka), Electra Hotel (Athens, Syntagma Square), Electra Metropolis (Athens), Electra Palace Hotel (Thessaloniki), Electra Palace Resort (Rhodes), Electra Kefalonia Hotel & Spa (Kefalonia).

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account the corresponding reservation must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are 250 per night stay.
3. No Miles will be earned should there be a non-show incident, i.e. if the Member does not appear at the hotel without any prior notice.
4. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
5. Miles are credited solely in the Account of the Member who stayed at the hotel, provided that the Member’s data match the client’s, as cited in the transaction, and are attributed within four (4) weeks after the check-out date, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (from a fixed phone) or +30 210 6261000 (from a mobile phone or abroad).
6. The respective Miles from Electra Hotels & Resorts reservations may be credited in a single Account and only once per transaction.
7. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
8. In the event of the Program’s cancellation as specified in the General Terms herein, all the collected Miles shall be automatically cancelled and are not exchangeable with offers.
9. Each member must present the Miles+Bonus card to indicate his/her Member ID when checking in at the hotel. Otherwise proper registration of the Miles will not be possible. The confirmation email or receipt, and/or any other relevant documentary evidence should be retained by the Member until the Miles appear in his/her Account. Aegean may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
10. Aegean holds no responsibility with regard to the quality of the supplied services, the availability or any other problem that may arise.
11. Any objections relating to Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the check-out date, commencing from June 14th, 2013 (when the Aegean-Electra Hotels & Resorts partnership was initiated), by sending an e-mail to AEGEAN (to https://aegeanairlines.custhelp.com/app/ask), having attached the relevant supporting documents, otherwise they will be lost.

MILES REDEMPTION:

1. Members who wish to redeem miles at the must have active accounts.
2. Members must have collected the adequate number of Award Miles in order to exchange them for free stays at Electra Hotels & Resorts.
3. For free stays at Electra Hotels & Resorts, members must submit an online redemption request via their Miles+Bonus account, at least 2 working days prior to the required date. Afterwards, the hotel will inform the member regarding the acceptance or rejection of his request. In case of request acceptance, the corresponding Award Miles will be automatically deducted from the Member's Account.
4. The personal contact details of the Member will be shared with the partner hotels in order to manage the request.
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the reservation completion (once the availability is verified).
6. The Member is allowed to transfer the right to redeem miles to any third party.
7. Once the redemption procedure has been completed, the Member may request a cancellation under the following preconditions:
   • If the cancelation is requested up to 24 hours prior to the declared hotel arrival time, then all the miles used for the redemption shall be refunded in full.
   • If the cancelation is requested within 24 hours from the declared hotel arrival time or in case of No Show, the miles shall not be refunded and the whole amount will be charged.

Click here to see the redemption tables at Electra Hotels & Resorts.

 Program members may collect miles via staying at DIVANI COLLECTION HOTELS by displaying their Miles+Bonus card at the check-in counter. It shall be made clear that the reservation must be completed before the corresponding miles are credited in the Member’s Account.

DIVANI COLLECTION HOTELS comprise the following units: Divani Caravel Hotel (Athens), Divani Apollon Palace & Thalasso (Athens), Divani Escape (Athens), Divani Palace Acropolis (Athens), Divani Palace Larissa (Larissa), Divani Meteora Hotel (Kalambaka), Divani Corfu Palace (Corfu)

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account the corresponding reservation must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are 250 per night. No Miles will be earned should there be a non-show incident, i.e. if the Member does not appear at the hotel without any prior notice.
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who stayed at the hotel, provided that the Member’s data match the client’s, as cited in the transaction, and are attributed within four (4) weeks after the check-out date, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (from a fixed phone) or +30 210 6261000 (from a mobile phone or abroad).
5. The respective Miles from Divani Hotels reservations may be credited in a single Account and only once per transaction.
6. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. Μember does not earn miles on : 1. Group rates (conferences, exhibitions, organised tours, incentives) 2. crew rates (under accommodation agreements) 3. Complimentary stays 4. Agreed discounted prices.
8. In the event of the Program’s cancelation as specified in the General Terms herein, all the collected Miles shall be automatically cancelled and are not exchangeable with offers.
9. Each member must present the Miles+Bonus card to indicate his/her Member ID when checking in at the hotel. Otherwise proper registration of the Miles will not be possible. The confirmation email or receipt, and/or any other relevant documentary evidence should be retained by the Member until the Miles appear in his/her Account. Aegean may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
10. Aegean holds no responsibility with regard to the quality of the supplied services, the availability or any other problem that may arise.
11. Any objections relating to Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the check-out date, commencing from November 11th, 2013 (when the Aegean-Divani Hotels partnership was initiated), by sending an e-mail to AEGEAN (to https://aegeanairlines.custhelp.com/app/ask), having attached the relevant supporting documents, otherwise they will be lost.
12. It is clarified that for stays up until the 14th November 2018, as well as for claiming miles retroactively up until the 14th November 2019 for stays up until the 14th November 2018, you can check below the accrual scheme:

1-2 night stays = 500 award miles
3-5 night stays = 1,000 award miles
From 6 night stays = 1,500 award miles

MILES REDEMPTION:

1. Members who wish to redeem miles at the must have active accounts.
2. Members must have collected the adequate number of Award Miles in order to exchange them for free stays at DIVANI COLLECTION HOTELS.
3. For free stays at DIVANI COLLECTION HOTELS, members must submit an online redemption request via their Miles+Bonus account, at least 2 working days prior to the required date. Afterwards, the hotel will inform the member regarding the acceptance or rejection of his request. In case of request acceptance, the corresponding Award Miles will be automatically deducted from the Member's Account.
4. The personal contact details of the Member will be shared with the partner hotels in order to manage the request.
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the reservation completion (once the availability is verified).
6. The Member is allowed to transfer the right to redeem miles to any third party.
7. Once the redemption procedure has been completed, the Member may request a cancellation under the following preconditions:

If the cancelation is requested up to 48 hours prior to the declared hotel arrival time, then all the miles used for the redemption shall be refunded in full.

If the cancelation is requested within 48 hours from the declared hotel arrival time or in case of No Show, the miles shall not be refunded and the whole amount will be charged.

Click here to see the redemption tables at DIVANI COLLECTION HOTELS.

As of 13 February 2019, ATHENS MARRIOTT (EX METROPOLITAN Hotel Athens) will exit the Miles+Bonus program. As a result, after this date, Miles+Bonus members will be unable to earn or redeem miles for stays at ATHENS MARRIOTT (EX METROPOLITAN Hotel Athens). 

Miles+Bonus members will be allowed to claim miles until 13 February 2020 for stays up to 13 February 2019.

Program members may collect miles via staying at CHANDRIS HOTELS by displaying their Miles+Bonus card at the hotel reception. It shall be made clear that the reservation must be completed before the corresponding miles are credited in the Member’s Account.

The Miles+Bonus partnership with CHANDRIS HOTELS comprises the following units:THE MET HOTEL (Thessaloniki), CHIOS CHANDRIS HOTEL (Chios)

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account the corresponding reservation must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are calculated based on the duration of the stay as per in the tables hereunder:

No Miles will be earned should there be a non-show incident, i.e. if the Member does not appear at the hotel without any prior notice.

3. Chandris Hotels staff, complimentary rates and agreed discount prices are not eligible for mileage accrual.
4. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
5. Miles are credited solely in the Account of the Member who stayed at the hotel, provided that the Member’s data match the client’s, as cited in the transaction, and are attributed within four (4) weeks after the check-out date, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (from a fixed phone) or +30 210 6261000 (from a mobile phone or abroad).
6. The respective Miles from Chandris Hotels reservations may be credited in a single Account and only once per transaction.
7. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
8. In the event of the Program’s cancellation as specified in the General Terms herein, all the collected Miles shall be automatically cancelled and are not exchangeable with offers.
9. Each member must present the Miles+Bonus card to indicate his/her Member ID when checking in at the hotel. Otherwise proper registration of the Miles will not be possible. The confirmation email or receipt, and/or any other relevant documentary evidence should be retained by the Member until the Miles appear in his/her Account. Aegean may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
10. Aegean holds no responsibility with regard to the quality of the supplied services, the availability or any other problem that may arise.
11. Any objections relating to Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the check-out date, commencing from January 08th, 2014 (when the Aegean-Chandris Hotels partnership was initiated), by sending an e-mail to AEGEAN (to https://aegeanairlines.custhelp.com/app/ask), having attached the relevant supporting documents, otherwise they will be lost.

MILES REDEMPTION ΑΤ CHANDRIS HOTELS: 

1. Members who wish to redeem miles at CHANDRIS HOTELS must have active accounts. 
2. Members must have collected the adequate number of Award Miles in order to exchange them for free stays at CHANDRIS HOTELS. 
3. For free stays at CHANDRIS HOTELS, members must submit an online redemption request via their Miles+Bonus account, at least 2 working days prior to the required date. Afterwards, the hotel will inform the member regarding the acceptance or rejection of his request. In case of request acceptance, the corresponding Award Miles will be automatically deducted from the Member's Account. 
4. The personal contact details of the Member will be shared with the partner hotels in order to manage the request. 
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the reservation completion (once the availability is verified). 
6. The Member is allowed to transfer the right to redeem miles to any third party. 
7. Once the redemption procedure has been completed, the Member may request a cancellation under the following preconditions: 

  CHIOS CHANDRIS HOTEL
- If the cancellation is requested up to 7 days prior to the declared hotel arrival time, then all the miles used for the redemption shall be refunded in full. 
- If the cancellation is requested within 1- 6 days from the declared hotel arrival time, then 50% of the miles used for the redemption shall be refunded.
        - If the cancellation is requested the day of the declared hotel arrival time and in case of No-shows, the 100% of the miles used for the redemption shall be charged.    

THE MET Hotel

    - If the cancellation is requested up to 48 hours prior to the declared hotel arrival time, then all the miles used for the redemption shall be refunded in full.
        - If the cancellation is requested within 48 hours from the declared hotel arrival time and in case of No-shows, the 100% of the miles used for the redemption shall be charged.    

Click here to see the redemption table at CHANDRIS HOTELS.

Program members may collect miles via staying at DOMOTEL HOTELS & RESORTS by displaying their Miles+Bonus card at the hotel reception. It shall be made clear that the reservation must be completed before the corresponding miles are credited in the Member’s Account.

DOMOTEL HOTELS & RESORTS comprise the following units: Domotel Kastri (Athens), Domotel Xenia Volos (Volos), Domotel Arni (Karditsa), Domotel Agios Nikolaos (Sivota), Domotel Neve (Palios Agios Athanasios), Domotel Anemolia (Arachova), Domotel Hotel Olympia (Thessaloniki) 

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account the corresponding reservation must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are calculated based on the duration of the stay as per in the tables here.

3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who stayed at the hotel, provided that the Member’s data match the client’s, as cited in the transaction, and are attributed within four (4) weeks after the check-out date, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (from a fixed phone) or +30 210 6261000 (from a mobile phone or abroad).
5. The respective Miles from Domotel Hotels reservations may be credited in a single Account and only once per transaction.
6. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. Complimentary stays, special discount rates and corporate agreements are not eligible for mileage accrual.
8. In the event of the Program’s cancellation as specified in the General Terms herein, all the collected Miles shall be automatically cancelled and are not exchangeable with offers.
9. Each member must present the Miles+Bonus card to indicate his/her Member ID when checking in at the hotel. Otherwise proper registration of the Miles will not be possible. The confirmation email or receipt, and/or any other relevant documentary evidence should be retained by the Member until the Miles appear in his/her Account. Aegean may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
10. Aegean holds no responsibility with regard to the quality of the supplied services, the availability or any other problem that may arise.
11. Any objections relating to Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the check-out date, commencing from Febuary 28th , 2014 (when the Aegean-Domotel Hotels partnership was initiated), by sending an e-mail to AEGEAN (to https://aegeanairlines.custhelp.com/app/ask), having attached the relevant supporting documents, otherwise they will be lost.
12. Miles accrual for Domotel Les Lazaristes hotel is valid up until 19/05/2017.

MILES REDEMPTION ΑΤ DOMOTEL HOTELS: 

1. Members who wish to redeem miles at the DOMOTEL Hotels must have active accounts.
2. Members must have collected the adequate number of Award Miles in order to exchange them for free stays at DOMOTEL Hotels. 
3. For free stays at DOMOTEL Hotels, members must submit an online redemption request via their Miles+Bonus account, at least 2 working days prior to the required date. Afterwards, the hotel will inform the member regarding the acceptance or rejection of his request. In case of request acceptance, the corresponding Award Miles will be automatically deducted from the Member's Account. 
4. The personal contact details of the Member will be shared with the partner hotels in order to manage the request. 
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the reservation completion (once the availability is verified). 
6. The Member is allowed to transfer the right to redeem miles to any third party. 
7. Once the redemption procedure has been completed, the Member may request a cancellation under the following preconditions: 
    

For the hotels Domotel Kastri, Domotel Arni, Domotel Xenia Volos:

• If the cancelation is requested up to 24 hours prior to the declared hotel arrival time, then all the miles used for the redemption shall be refunded in full.
• If the cancelation is requested within 24 hours from the declared hotel arrival time or in case of No Show, the miles shall not be refunded and the whole amount will be charged.

For the hotel Domotel Agios Nikolaos: 

• If the cancelation is requested up to 30 days prior to the declared hotel arrival time, then 50% of the miles used for the redemption shall be refunded.
• If the cancelation is requested up to 2 days prior to the declared hotel arrival time, the miles shall be not refunded and the whole amount will be charged.
• In case of No Show, the miles shall not be refunded and the whole amount will be charged.

For the hotel Domotel Anemolia:

• If the cancelation is requested up to 21 days prior to the declared hotel arrival time, then all the miles used for the redemption shall be refunded in full.
• If the cancelation is requested between 20-1 days prior to the declared hotel arrival time, then 50% of the miles used for the redemption shall be refunded.   
• In case of cancellation at the day of arrival or in case of No Show, the miles shall not be refunded and the whole amount will be charged.

For the hotel Domotel Neve:

• If the cancelation is requested up to 5 days prior to the declared hotel arrival time, then all the miles used for the redemption shall be refunded in full.
• If the cancelation is requested less than 5 days prior to the declared hotel arrival time or in case of No Show, the miles shall not be refunded and the whole amount will be charged.

For the hotel Olympia Thessaloniki:

• If the cancellation is requested up to 48 hours prior to the declared hotel arrival time, then all the miles used for the redemption shall be refunded in full.
• If the cancellation is requested within 48 hours from the declared hotel arrival time, then 50% of the miles used for the redemption shall be refunded.
• In case of No-shows, the 100% of the miles used for the redemption shall be charged.

Click here to see the redemption tables at Domotel Hotels & Resorts.

Program members may collect miles via staying at ΑTLANTICA HOTELS & RESORTS by displaying their Miles+Bonus card at the hotel reception. It shall be made clear that the reservation must be completed before the corresponding miles are credited in the Member’s Account.

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account the corresponding reservation must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are calculated based on the duration of the stay as per in the table under:

No Miles will be earned should there be a non-show incident, i.e. if the Member does not appear at the hotel without any prior notice.

3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who stayed at the hotel, provided that the Member’s data match the client’s, as cited in the transaction, and are attributed within four (4) weeks after the check-out date, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (from a fixed phone) or +30 210 6261000 (from a mobile phone or abroad).
5. The respective Miles from Atlantica Hotels reservations may be credited in a single Account and only once per transaction.
6. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. In the event of the Program’s cancellation as specified in the General Terms herein, all the collected Miles shall be automatically cancelled and are not exchangeable with offers.
8. Each member must present the Miles+Bonus card to indicate his/her Member ID when checking in at the hotel. Otherwise proper registration of the Miles will not be possible. The confirmation email or receipt, and/or any other relevant documentary evidence should be retained by the Member until the Miles appear in his/her Account. Aegean may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
9. Aegean holds no responsibility with regard to the quality of the supplied services, the availability or any other problem that may arise.
10. Any objections relating to Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the check-out date, commencing from June 12th , 2014 (when the Aegean-Atlantica Hotels partnership was initiated), by sending an e-mail to AEGEAN (to https://aegeanairlines.custhelp.com/app/ask), having attached the relevant supporting documents, otherwise they will be lost.

Program members may collect miles via staying at ALDEMAR RESORTS by displaying their Miles+Bonus card at the hotel reception. It shall be made clear that the reservation must be completed before the corresponding miles are credited in the Member’s Account.

ALDEMAR RESORTS comprise the following units:

Crete

• Royal Mare
• Knossos Royal
• Knossos Village
• Cretan Village

Olympia 

• Olympian village
• Royal Olympian

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account the corresponding reservation must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are calculated based on the duration of the stay as per in the table hereunder:

No Miles will be earned should there be a non-show incident, i.e. if the Member does not appear at the hotel without any prior notice.

3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who stayed at the hotel, provided that the Member’s data match the client’s, as cited in the transaction, and are attributed within four (4) weeks after the check-out date, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (from a fixed phone) or +30 210 6261000 (from a mobile phone or abroad).
5. The respective Miles from Aldemar Resorts reservations may be credited in a single Account and only once per transaction.
6. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. In the event of the Program’s cancellation as specified in the General Terms herein, all the collected Miles shall be automatically cancelled and are not exchangeable with offers.
8. Each member must present the Miles+Bonus card to indicate his/her Member ID when checking in at the hotel. Otherwise proper registration of the Miles will not be possible. The confirmation email or receipt, and/or any other relevant documentary evidence should be retained by the Member until the Miles appear in his/her Account. Aegean may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
9. Aegean holds no responsibility with regard to the quality of the supplied services, the availability or any other problem that may arise.
10. Any objections relating to Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the check-out date, commencing from June 27th , 2014 (when the Aegean-Aldemar Resorts partnership was initiated), by sending an e-mail to AEGEAN (to https://aegeanairlines.custhelp.com/app/ask), having attached the relevant supporting documents, otherwise they will be lost.

Program members may collect miles every time they purchase an Hellas Direct service, by inserting their Miles+Bonus card. It shall be made clear that the service payment must be successfully completed, plus the 14 day’s period from the receipt of the insurance policy has elapsed (period in which the customer has a legal right to cancel the insurance), before the corresponding miles are credited in the Member’s Account, within 5 weeks. 

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account, the corresponding purchase of service must have been carried out by the Miles+Bonus card holder whose account must be in an active status.
2. The Miles that can be gained for new contracts correspond to 10 Award Miles for every 1 euro spent for the first insurance contract and 5 Award Miles for every 1 euro spent for every contract renewal/or and for every contract that isn't concluded for the first time.
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles accrual is only applicable to contracts signed directly with Hellas Direct.
5. Miles accrual cannot be combined with any other offers.
6. Each Miles+Bonus card can be used for up to 6 insurance contracts or uses annually, regardless of duration.
7. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (from a fixed phone) or +30 210 6261000 (from a mobile phone or abroad).
8. The respective Miles from the purchase of service may be credited in a single Account and only once per transaction.
9. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange, etc.) of Miles or offers is automatically considered invalid.
10. In the event of the Program’s cancelation as specified in the General Terms herein, all the collected Miles shall be automatically cancelled and are not exchangeable with offers.
11. Each member must insert the Miles+Bonus card to indicate his/her Member ID during the purchase of service. Otherwise proper registration of the Miles will not be possible. The receipt should be retained by the Member until the Miles appear in his/her Account. Aegean may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
12. Aegean holds no responsibility with regard to the quality of the supplied services or any other problem that may arise.
13. It is clarified that miles accrual from car insurance contracts is only applicable to contracts signed directly with Hellas Direct in Greece and miles accrual from home insurance contracts is only applicable to contracts signed directly with Hellas Direct in Greece and Cyprus.
14. Any objections relating to Account transactions concerning a claim for a retroactive miles credit should be notified to AEGEAN within six (6) months from the date of the purchase of service, commencing from March 9th, 2015 for car insurance contracts and June 12th 2019 for home insurance contracts, by sending an e-mail to AEGEAN (to https://aegeanairlines.custhelp.com/app/ask), having attached the relevant supporting documents, otherwise the miles will not be granted.

Program members may collect miles via staying at AQUILA ATLANTIS HOTEL by displaying their Miles+Bonus card at the hotel reception. It shall be made clear that the reservation must be completed before the corresponding miles are credited in the Member’s Account.

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account the corresponding reservation must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are 250 per day of stay. No Miles will be earned should there be a non-show incident, i.e. if the Member does not appear at the hotel without any prior notice.
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who stayed at the hotel, provided that the Member’s data match the client’s, as cited in the transaction, and are attributed within four (4) weeks after the check-out date, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (from a fixed phone) or +30 210 6261000 (from a mobile phone or abroad).
5. The respective Miles from AQUILA ATLANTIS Hotel reservations may be credited in a single Account and only once per transaction.
6. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. A Member does not earn miles on: a) Group rates (conferences, exhibitions, organized tours, incentives e.t.c.) b) Crew rates, under accommodation agreement c) Complimentary rates (Free stay or discounted rates).
8. In the event of the Program’s cancellation as specified in the General Terms herein, all the collected Miles shall be automatically cancelled and are not exchangeable with offers.
9. Each member must present the Miles+Bonus card to indicate his/her Member ID when checking in at the hotel. Otherwise proper registration of the Miles will not be possible. The confirmation email or receipt, and/or any other relevant documentary evidence should be retained by the Member until the Miles appear in his/her Account. Aegean may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
10. Aegean holds no responsibility with regard to the quality of the supplied services, the availability or any other problem that may arise.
11. Any objections relating to Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the check-out date, commencing from August 3rd, 2015 (when the Aegean- AQUILA ATLANTIS Hotel partnership was initiated), by sending an e-mail to AEGEAN (to https://aegeanairlines.custhelp.com/app/ask), having attached the relevant supporting documents, otherwise they will be lost.

MILES REDEMPTION ΑΤ AQUILA ATLANTIS HOTEL:

1. Members who wish to redeem miles at AQUILA ATLANTIS HOTEL must have active accounts.
2. Members must have collected the adequate number of Award Miles in order to exchange them for free stays at AQUILA ATLANTIS HOTEL.
3. For free stays at AQUILA ATLANTIS HOTEL, members must submit an online redemption request via their Miles+Bonus account, at least 2 working days prior to the required date. Afterwards, the hotel will inform the member regarding the acceptance or rejection of his request. In case of request acceptance, the corresponding Award Miles will be automatically deducted from the Member's Account.
4. The personal contact details of the Member will be shared with the partner hotel in order to manage the request.
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the reservation completion (once the availability is verified).
6. The Member is allowed to transfer the right to redeem miles to any third party.
7. Once the redemption procedure has been completed, the Member may request a cancellation under the following preconditions:

• If  the cancellation is requested up to 49 hours prior to the declared hotel arrival time, then all the miles used for the redemption shall be refunded in full.
• If the cancellation is requested within 48 hours prior to the declared hotel arrival time, then 50% of the miles used for the redemption shall be refunded.    
• In case of No Show, the miles shall not be refunded and the whole amount will be charged.

Click here to see the redemption table at Aquila Atlantis Hotel.

Program members may collect miles via staying at ELYSION HOTEL by displaying their Miles+Bonus card at the hotel reception. It shall be made clear that the reservation must be completed before the corresponding miles are credited in the Member’s Account.

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account the corresponding reservation must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are 250 per day of stay. No Miles will be earned should there be a non-show incident, i.e. if the Member does not appear at the hotel without any prior notice.
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Complimentary stays, special discount rates and corporate agreements are not eligible for mileage accrual.
5. Miles are credited solely in the Account of the Member who stayed at the hotel, provided that the Member’s data match the client’s, as cited in the transaction, and are attributed within four (4) weeks after the check-out date, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (from a fixed phone) or +30 210 6261000 (from a mobile phone or abroad).
6. The respective Miles from Elysion Hotel reservations may be credited in a single Account and only once per transaction.
7. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
8. In the event of the Program’s cancellation as specified in the General Terms herein, all the collected Miles shall be automatically cancelled and are not exchangeable with offers.
9. Each member must present the Miles+Bonus card to indicate his/her Member ID when checking in at the hotel. Otherwise proper registration of the Miles will not be possible. The confirmation email or receipt, and/or any other relevant documentary evidence should be retained by the Member until the Miles appear in his/her Account. Aegean may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
10. Aegean holds no responsibility with regard to the quality of the supplied services, the availability or any other problem that may arise.
11. Any objections relating to Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the check-out date, commencing from August 6th , 2015 (when the Aegean- Elysion Hotel partnership was initiated), by sending an e-mail to AEGEAN (to https://aegeanairlines.custhelp.com/app/ask), having attached the relevant supporting documents, otherwise they will be lost.

MILES REDEMPTION ΑΤ ELYSION HOTEL:

1. Members who wish to redeem miles at ELYSION HOTEL must have active accounts.
2. Members must have collected the adequate number of Award Miles in order to exchange them for free stays at ELYSION HOTEL. 
3. For free stays at ELYSION HOTEL, members must submit an online redemption request via their Miles+Bonus account, at least 2 working days prior to the required date. Afterwards, the hotel will inform the member regarding the acceptance or rejection of his request. In case of request acceptance, the corresponding Award Miles will be automatically deducted from the Member's Account. 
4. The personal contact details of the Member will be shared with the partner hotel in order to manage the request.
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the reservation completion (once the availability is verified). 
6. The Member is allowed to transfer the right to redeem miles to any third party. 
7. Once the redemption procedure has been completed, the Member may request a cancellation under the following preconditions: 

• 01/12 - 31/03: If the cancellation is requested within 3 days prior to arrival date and  in case of No Show, the miles shall not be refunded and the whole amount will be charged.
• 1/04 -15/06  & 01/10 - 30/11: If the cancellation is requested within 10 days prior to arrival date and  in case of No Show, the miles shall not be refunded and the whole amount will be charged.
• 16/06-30/09: If the cancellation is requested within 15 days prior to arrival date and  in case of No Show, the miles shall not be refunded and the whole amount will be charged.

Click here to see the redemption table at Elysion Hotel.

Program members may collect miles via staying at HELIOTROPE HOTEL by displaying their Miles+Bonus card at the hotel reception. It shall be made clear that the reservation must be completed before the corresponding miles are credited in the Member’s Account.

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account the corresponding reservation must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are 250 per day of stay. No Miles will be earned should there be a non-show incident, i.e. if the Member does not appear at the hotel without any prior notice.
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who stayed at the hotel, provided that the Member’s data match the client’s, as cited in the transaction, and are attributed within four (4) weeks after the check-out date, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (from a fixed phone) or +30 210 6261000 (from a mobile phone or abroad).
5. The respective Miles from HELIOTROPE Hotel reservations may be credited in a single Account and only once per transaction.
6. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. In the event of the Program’s cancellation as specified in the General Terms herein, all the collected Miles shall be automatically cancelled and are not exchangeable with offers.
8. Each member must present the Miles+Bonus card to indicate his/her Member ID when checking in at the hotel. Otherwise proper registration of the Miles will not be possible. The confirmation email or receipt, and/or any other relevant documentary evidence should be retained by the Member until the Miles appear in his/her Account. Aegean may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
9. Aegean holds no responsibility with regard to the quality of the supplied services, the availability or any other problem that may arise.
10. Any objections relating to Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the check-out date, commencing from August 6th , 2015 (when the Aegean- HELIOTROPE Hotel partnership was initiated), by sending an e-mail to AEGEAN (to https://aegeanairlines.custhelp.com/app/ask), having attached the relevant supporting documents, otherwise they will be lost.

MILES REDEMPTION ΑΤ HELIOTROPE HOTEL: 

1. Members who wish to redeem miles at HELIOTROPE HOTEL in Mytilene must have active accounts.
2. Members must have collected the adequate number of Award Miles in order to exchange them for free stays at the HELIOTROPE HOTEL.
3. For free stays at HELIOTROPE HOTEL, members must submit an online redemption request via their Miles+Bonus account, at least 2 working days prior to the required date. Afterwards, the hotel will inform the member regarding the acceptance or rejection of his request. In case of request acceptance, the corresponding Award Miles will be automatically deducted from the Member's Account.
4. The personal contact details of the Member will be shared with the partner hotels in order to manage the request.
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the reservation completion (once the availability is verified).
6. The Member is allowed to transfer the right to redeem miles to any third party.
7. Once the redemption procedure has been completed, the Member may request a cancellation under the following preconditions:

- If the cancellation is requested up to 21 days prior to the declared hotel arrival time, then all the miles used for the redemption shall be refunded in full.
- If the cancellation is requested within 21 days from the declared hotel arrival time, then 50% of the miles used for the redemption shall be refunded.
- In case of No-shows, the 100% of the miles used for the redemption shall be charged. 

Click here to see the redemption table at HELIOTROPE HOTEL.

Program members may convert points earned from any Marriott Bonvoy™ to Miles+Bonus award miles.

CONVERSION OF POINTS TO MILES:

1. Points can be exchanged for Miles+Bonus award miles. Every Miles+Bonus member, that is also a member of Marriott Bonvoy loyalty program, will have the opportunity to convert his/her points to Miles+Bonus award miles. The conversion rate will be as follows:
   - 3 points = 1 award mile
   - 5,000 extra award miles for every 60,000 points transferred to Miles+Bonus in a single transaction.
   To convert points to Miles+Bonus award miles, members should visit https://help.marriott.com/s/
2. Marriott Bonvoy reserves the right to set a minimum number, a maximum number or both of points converted, per day or any other period.
3. Points are earned as per Marriott Bonvoy rules. For information about points accrual visit https://www.marriott.com/loyalty.mi
4. In order to have Miles registered in an Account, the corresponding conversion must have been requested by the same member whose Marriott Bonvoy Account and Miles+Bonus Account must be in an active status.
5. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
6. Miles are credited solely in the Account of the Member who requested the conversion, provided that Marriott Bonvoy Member’s data match exactly Miles+Bonus Member’s data, and are attributed within four (4) weeks after the request, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (from a fixed phone) or +30 210 6261000 (from a mobile phone or abroad).
7. The respective Miles from points conversion may be credited in a single Account and only once per transaction.
8. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
9. In the event of the Program’s cancelation as specified in the General Terms herein, all the collected Miles shall be automatically cancelled and are not exchangeable with offers.
10. Aegean holds no responsibility with regard to the quality of the services supplied by the Partner or any other problem that may arise.
11. In case the conversion of Marriott Bonvoy points into Miles+Bonus miles has not been completed successfully and the points has not been converted to miles, the Miles+Bonus member should contact directly Marriott Bonvoy at https://help.marriott.com/s/.
12. Any conversion should be requested from December 10th, 2015 (when the partnership was initiated).
13. It is clarified that for conversions up until the 17th August 2018, you can check the below scheme:
    - 1point = 1 award mile
    - 5,000 bonus points for every 20,000 points transferred to Miles+Bonus in a single transaction

GENERAL COUPON TERMS:

1. The coupon can be used only by Gold members staying at the hotel, subject to hotel’s availability. The member is allowed to use only one coupon per eligible stay. No stay is required at Hotel Grande Bretagne, a Luxury Collection Hotel to make use of the coupon.
2. An eligible stay is defined as one or more consecutive nights paying a qualifying rate in the same hotel regardless of the number of check in or check outs that occur and will be credited to the member’s Marriott Bonvoy accounts.
3. The presentation of the coupon in print is mandatory.
4. The member is required (a) to show his/her Miles+Bonus card prior to the placement of the order in the restaurant, prior to the Spa treatment, upon checking-in at the hotel or upon arrival at the Spa facilities, thus the discount will not be provided retrospectively, and (b) to make a reservation in advance.
5. This benefit is provided on a coupon basis upon upgrade or tier renewal and can be used within the period that the tier is valid.
6. The coupon cannot be combined with other offers or promotions and is subject to change.
7. The coupon can be used only once from the member for personal use, is not redeemable and not transferable and cannot be exchanged for cash.

MILES REDEMPTION MARRIOTT BONVOY IN GREECE:

1. Miles+Bonus Members that have completed their registration, and have registered at least 1 flight with AEGEAN, Olympic Air or Star Alliance in their Miles + Bonus account or are AEGEAN Bonus Visa/AEGEAN Visa Cyprus cardholders with completed registration, are entitled to miles redemption for this partner.
2. Members must have collected the adequate number of Award Miles in order to exchange them for free stays at Marriott Bonvoy.
3. For free stays at Marriott Bonvoy, members must submit an online redemption request via their Miles+Bonus account, at least 2 working days prior to the required date. Afterwards, the hotel will inform the member regarding the acceptance or rejection of his request. Is at the sole and absolute discretion of the hotel to accept or reject a request. In case of request acceptance, the corresponding Award Miles will be automatically deducted from the Member's Account.
4.  The personal contact details of the Member will be shared with the partner hotels in order to manage the request.
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the reservation completion (once the availability is verified).
6. The Member is allowed to transfer the right to redeem miles to any third party.
7. Once the redemption procedure has been completed, the Member may request a cancellation under the following preconditions for each hotel: 

Santa Marina Mykonos
For reservations from May 19th to June 2nd and from September 23th to October 8th:
- If the cancellation is requested between 3-1 days prior to the declared hotel arrival time, then 25% of the miles used for the redemption shall be refunded.
- If the cancellation is requested within 24 hours from the declared hotel arrival time, then all the miles used for the redemption shall be lost.
For reservations from June 3rd to June 30th and from September 1st to September 22nd:
- If the cancellation is requested between 7-1 days prior to the declared hotel arrival time, then 50% of the miles used for the redemption shall be refunded.
- If the cancellation is requested within 24 hours from the declared hotel arrival time, then all the miles used for the redemption shall be lost.

Costa Navarino (The Westin Resort, The Romanos, W Costa Navarino)

For reservations other than the months of July, August, September:

-If the cancellation is requested up to 3 days before the arrival date at the hotel, then all the redeemed miles for the reservation shall be refunded in full.
-If the cancellation is requested within 3 days of the arrival date at the hotel, then all the redeemed miles for the reservation are not refunded.
-In case of No Show, then all the redeemed miles for the reservation are not refunded.

For reservations in July and August:

-If the cancellation is requested up to 30 days prior to the declared hotel arrival time, then all the redeemed miles for the reservation shall be refunded in full.
-If the cancellation is requested within 14 days from the declared hotel arrival time, then all the redeemed miles for the reservation are not refunded.
-In case of No Show, then all the redeemed miles for the reservation are not refunded.

For reservations in September:

-If the cancellation is requested up to 21 days prior to the declared hotel arrival time, then all the redeemed miles for the reservation shall be refunded in full.
-If the cancellation is requested within 21 days from the declared hotel arrival time, then all the redeemed miles for the reservation are not refunded.
-In case of No Show, then all the redeemed miles for the reservation are not refunded.

For specific periods such as Easter, long weekends, or others, a different cancellation policy may apply.
The Company reserves the right to modify the cancellation policy without notice.

King George-Grande Bretagne
For Classic & Deluxe rooms:
- If the cancellation is requested up to 24 hours prior to the declared hotel arrival time, then all the miles used for the redemption shall be refunded in full.
- If the cancellation is requested within 24 hours from the declared hotel arrival time, then a one-night cancellation fee including room and tax, will be assessed.
- In case of No Show a one-night cancellation fee including room and tax, will be assessed.
For Suits:
- If the cancellation is requested up to 3 days prior to the declared hotel arrival time, then all the miles used for the redemption shall be refunded in full.
- If the cancellation is requested within 3 days from the declared hotel arrival time, then a one-night cancellation fee including room and tax, will be assessed.
- In case of No Show a one-night cancellation fee including room and tax, will be assessed.

Sheraton Rhodes
- If the cancellation is requested up to 2 days prior to the declared hotel arrival time, then all the miles used for the redemption shall be refunded in full.
- If the cancellation is requested within 2 days from the declared hotel arrival time, then a one-night cancellation fee including room and tax, will be assessed.
- In case of No Show a one-night cancellation fee including room and tax, will be assessed.
Click here to see the redemption tables at Marriott Bonvoy.

As of 7 November 2023, Blue Palace hotel in Crete, will exit the Miles+Bonus program. As a result, after this date, Miles+Bonus members will not be able to redeem miles per night stay.

Program members may collect miles via dinning or purchasing products from Ergon deli-restaurants worldwide by displaying their Miles+Bonus card. It shall be made clear that the dinner or product purchase must be completed and successfully delivered before the corresponding miles are credited in the Member’s Account.

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account the corresponding transaction must have been carried out by the Members themselves.
2. The Miles that can be gained are calculated as equal the cost of purchases completed by the Member (1€ = 1 Mile). No Miles will be earned should there be a return or refusal to accept the product delivery or its unsuccessful delivery.
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who made the transaction, provided that the Member’s data match the buyer’s, as cited in the transaction, and are attributed four (4) weeks after the transaction, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week).
5. The respective Miles from dinner or purchases at Ergon deli- may be credited in a unique Account and only once per transaction.
6. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
8. Each member must display the Miles+Bonus membership card indicate his/her Account Number prior to the transaction. Otherwise proper registration of the Miles will not be possible. The purchase receipt should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
9. AEGEAN holds no responsibility with regard to the quality of the products, service or any other problem that may arise.
10. Any objections relating to Miles Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the date of the transaction, commencing from June 28th , 2016 (when the Aegean- Ergon deli-restaurants partnership was initiated, by sending an e-mail to AEGEAN (to https://aegeanairlines.custhelp.com/app/ask), having attached the purchase receipt, otherwise they will be lost.
11. With regards to Ergon Agora in Thessaloniki, any objections relating to Miles Account transactions concerning a claim for a retroactive credit, should be notified to AEGEAN within twelve (12) months from of the date of the transaction, commencing from January 21th, 2016 (when the Aegean- Ergon Agora in Thessaloniki partnership was initiated, by sending an e-mail to AEGEAN (to https://aegeanairlines.custhelp.com/app/ask), having attached the purchase receipt, otherwise they will be lost. Concerning Ergon Agora in Thessaloniki, from 21/01/2016 until 27/06/2016 the Miles that could be gained were calculated as twice the cost of purchases completed by the Member (1€ = 2 Miles).

MILES REDEMPTION ON ERGON DELI-RESTAURANTS:

1. Miles+Bonus Members that have completed their registration, and have registered at least 1 flight with AEGEAN, Olympic Air or Star Alliance in their Miles + Bonus account or are AEGEAN Bonus Visa/AEGEAN Visa Cyprus cardholders with completed registration, are entitled to miles redemption for this partner.
2. Members must have collected the adequate number of Award Miles in order to exchange them for products at Ergon deli-restaurants, at their whole retail price.
3. The free meal or the product purchase through Miles redemption is calculated based on the ratio 1 euro = 200 Award Miles.
4. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the transaction.
5. In order for the miles redemption to be completed, the Member must show his/her Miles+Bonus card as well as his/her ID card or passport.
6. The Member is not allowed to transfer the right to redeem miles to any third party.
7. No Miles refund will be accepted, once the redemption procedure has been completed, even if the purchased product is changed or returned.

Program members may collect miles via staying at HOTEL ANATOLIA in Thessaloniki by displaying their Miles+Bonus card at the hotel reception. It shall be made clear that the stay must be completed before the corresponding miles are credited in the Member’s Account.

MILES ACCRUAL:
1. In order to have Miles properly registered in an Account the corresponding reservation must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are calculated based on the duration of the stay as per in the table below:

3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who stayed at the hotel, provided that the Member’s data match the client’s, as cited in the transaction, and are attributed within four (4) weeks after the check-out date, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (from a fixed phone) or +30 210 6261000 (from a mobile phone or abroad).
5. The respective Miles from ANATOLIA Hotel reservations may be credited in a single Account and only once per transaction.
6. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. A Member does not earn miles on: a) Group rates (conferences, exhibitions, organized tours, incentives e.t.c.)  b) Crew rates, under accommodation agreement c) Complimentary rates (Free stay or discounted rates).
8. In the event of the Program’s cancellation as specified in the General Terms herein, all the collected Miles shall be automatically cancelled and are not exchangeable with offers.
9. Each member must present the Miles+Bonus card to indicate his/her Member ID when checking in at the hotel. Otherwise proper registration of the Miles will not be possible. The confirmation email or receipt, and/or any other relevant documentary evidence should be retained by the Member until the Miles appear in his/her Account. Aegean may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
10. Aegean holds no responsibility with regard to the quality of the supplied services, the availability or any other problem that may arise.
11. Any objections relating to Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the check-out date, commencing from January 21st, 2016 (when the Aegean- ANATOLIA Hotel partnership was initiated), by sending an e-mail to AEGEAN (to https://aegeanairlines.custhelp.com/app/ask), having attached the relevant supporting documents, otherwise they will be lost.

MILES REDEMPTION ΑΤ ANATOLIA HOTEL:

1. Members who wish to redeem miles at ANATOLIA HOTEL in Thessaloniki must have active accounts.
2. Members must have collected the adequate number of Award Miles in order to exchange them for free stays at the ANATOLIA HOTEL.
3. For free stays at ANATOLIA HOTEL, members must submit an online redemption request via their Miles+Bonus account, at least 2 working days prior to the required date. Afterwards, the hotel will inform the member regarding the acceptance or rejection of his request. In case of request acceptance, the corresponding Award Miles will be automatically deducted from the Member's Account.
4. The personal contact details of the Member will be shared with the partner hotels in order to manage the request.
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the reservation completion (once the availability is verified).
6. The Member is allowed to transfer the right to redeem miles to any third party.
7. Once the redemption procedure has been completed, the Member may request a cancellation under the following preconditions:

- If the cancellation is requested up to 21 days prior to the declared hotel arrival time, then all the miles used for the redemption shall be refunded in full.
- If the cancellation is requested within 21 days from the declared hotel arrival time, then 50% of the miles used for the redemption shall be refunded.
- In case of No-shows, the 100% of the miles used for the redemption shall be charged. 

Click here to see the redemption table at ANATOLIA HOTEL.

Program members may collect miles via staying at HOTEL NIKOPOLIS in Thessaloniki by displaying their Miles+Bonus card at the hotel reception. It shall be made clear that the stay must be completed before the corresponding miles are credited in the Member’s Account.

Note: As of the 30th of March 2024, the Hotel Nikopolis Thessaloniki exit the Miles+Bonus program. Miles+Bonus members will be allowed to claim miles until the 29th of March 2025 for stays up until the 29th of March 2024.

MILES ACCRUAL:
1. In order to have Miles properly registered in an Account the corresponding reservation must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are calculated based on the duration of the stay as per in the table below:

3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who stayed at the hotel, provided that the Member’s data match the client’s, as cited in the transaction, and are attributed within four (4) weeks after the check-out date, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (from a fixed phone) or +30 210 6261000 (from a mobile phone or abroad).
5. The respective Miles from ΝΙKOPOLIS Hotel reservations may be credited in a single Account and only once per transaction.
6. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. A Member does not earn miles on: a) Group rates (conferences, exhibitions, organized tours, incentives e.t.c.) b) Crew rates, under accommodation agreement c) Complimentary rates (Free stay or discounted rates).
8. In the event of the Program’s cancellation as specified in the General Terms herein, all the collected Miles shall be automatically cancelled and are not exchangeable with offers.
9. Each member must present the Miles+Bonus card to indicate his/her Member ID when checking in at the hotel. Otherwise proper registration of the Miles will not be possible. The confirmation email or receipt, and/or any other relevant documentary evidence should be retained by the Member until the Miles appear in his/her Account. Aegean may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
10. Aegean holds no responsibility with regard to the quality of the supplied services, the availability or any other problem that may arise.
11. Any objections relating to Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the check-out date, commencing from January 21st, 2016 (when the Aegean- ΝΙKOPOLIS Hotel partnership was initiated), by sending an e-mail to AEGEAN (to https://aegeanairlines.custhelp.com/app/ask), having attached the relevant supporting documents, otherwise they will be lost.

MILES REDEMPTION ΑΤ NIKOPOLIS HOTEL: 

1. Members who wish to redeem miles at NIKOPOLIS HOTEL in Thessaloniki must have active accounts.
2. Members must have collected the adequate number of Award Miles in order to exchange them for free stays at the NIKOPOLIS HOTEL.
3. For free stays at NIKOPOLIS HOTEL, members must submit an online redemption request via their Miles+Bonus account, at least 2 working days prior to the required date. Afterwards, the hotel will inform the member regarding the acceptance or rejection of his request. In case of request acceptance, the corresponding Award Miles will be automatically deducted from the Member's Account.
4. The personal contact details of the Member will be shared with the partner hotels in order to manage the request.
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the reservation completion (once the availability is verified).
6. The Member is allowed to transfer the right to redeem miles to any third party.
7. Once the redemption procedure has been completed, the Member may request a cancellation under the following preconditions:

• If the cancellation is requested up to 21ays prior to the declared hotel arrival time, then all the miles used for the redemption shall be refunded in full.
• If the cancellation is requested within 21 days from the declared hotel arrival time, then 50% of the miles used for the redemption shall be refunded.
• In case of No-shows, the 100% of the miles used for the redemption shall be charged. 

Click here to see the redemption table at NIKOPOLIS HOTEL.

Program members may collect miles via staying at City Hotel, The Excelsior and ON Residence of TOR Hotel Group in Thessaloniki by displaying their Miles+Bonus card at the hotel reception. It shall be made clear that the stay must be completed before the corresponding miles are credited in the Member’s Account.

 

MILES ACCRUAL:
1. In order to have Miles properly registered in an Account the corresponding reservation must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are calculated based on the duration of the stay as per in the table below:

3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who stayed at the hotel, provided that the Member’s data match the client’s, as cited in the transaction, and are attributed within four (4) weeks after the check-out date, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (from a fixed phone) or +30 210 6261000 (from a mobile phone or abroad).
5. The respective Miles from TOR Hotel Group (City Hotel, The Excelsior and ON Residence) reservations may be credited in a single Account and only once per transaction.
6. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. A Member does not earn miles on: a) Group rates (conferences, exhibitions, organized tours, incentives e.t.c.) b) Crew rates, under accommodation agreement c) Complimentary rates (Free stay or discounted rates).
8. In the event of the Program’s cancellation as specified in the General Terms herein, all the collected Miles shall be automatically cancelled and are not exchangeable with offers.
9. Each member must present the Miles+Bonus card to indicate his/her Member ID when checking in at the hotel. Otherwise proper registration of the Miles will not be possible. The confirmation email or receipt, and/or any other relevant documentary evidence should be retained by the Member until the Miles appear in his/her Account. Aegean may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
10. Aegean holds no responsibility with regard to the quality of the supplied services, the availability or any other problem that may arise.
11. Any objections relating to Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the check-out date, commencing from January 21st, 2016 (when the Aegean- TOR Hotel Group (City Hotel, The Excelsior and ON Residence) partnership was initiated), by sending an e-mail to AEGEAN (to https://aegeanairlines.custhelp.com/app/ask), having attached the relevant supporting documents, otherwise they will be lost.

MILES REDEMPTION ΑΤ TOR HOTEL GROUP

1. Members who wish to redeem miles at City Hotel, The Excelsior and ON Residence of TOR Hotel Group in Thessaloniki must have active accounts.
2. Members must have collected the adequate number of Award Miles in order to exchange them for free stays at TOR HOTEL GROUP.
3. For free stays at TOR HOTEL GROUP, members must submit an online redemption request via their Miles+Bonus account, at least 2 working days prior to the required date. Afterwards, the hotel will inform the member regarding the acceptance or rejection of his request. In case of request acceptance, the corresponding Award Miles will be automatically deducted from the Member's Account.
4. The personal contact details of the Member will be shared with the partner hotels in order to manage the requests.
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the reservation completion (once the availability is verified).
6. The Member is allowed to transfer the right to redeem miles to any third party.
7. Once the redemption procedure has been completed, the Member may request a cancellation under the following preconditions:

- If the cancellation is requested up to 14 days prior to the declared hotel arrival time, then all the miles used for the redemption shall be refunded in full.
- If the cancellation is requested within 14 days from the declared hotel arrival time, then 50% of the miles used for the redemption shall be refunded.
- In case of No-shows, the 100% of the miles used for the redemption shall be charged. 

Click here to see the redemption table at TOR HOTEL GROUP.

Program members may collect miles via purchasing from FIORISSIMO-BALLOONISSIMO Shop by displaying their Miles+Bonus card to the cashier. In addition, members may collect miles via purchasing from FIORISSIMO-BALLOONISSIMO online shop. It shall be made clear that the product purchase must be completed and successfully delivered before the corresponding miles are credited in the Member’s Account. Μembers can also redeem their miles against products purchased from FIORISSIMO-BALLOONISSIMO online shop.

MILES ACCRUAL:
1. In order to have Miles properly registered in an Account the corresponding purchase must have been carried out by the Members themselves.
2. The Miles that can be gained are calculated as exactly the cost of purchases completed by the Member (1€ = 1 Mile). No Miles will be earned should there be a return or refusal to accept the product delivery or its unsuccessful delivery.
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who made the purchase, provided that the Member’s data match the buyer’s, as cited in the transaction, and are attributed four (4) weeks after the transaction, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week).
5. The respective Miles from purchases at the FIORISSIMO-BALLOONISSIMO shop may be credited in a unique Account and only once per transaction.
6. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers. The Miles+Bonus card number and PIN should be inputted to the online order form at www.fiorissimo.gr for mile accrual. If the transaction is realized on the FIORISSIMO-BALLOONISSIMO premises or via their telephone lines it is mandatory to physically display the card or mention it respectively, otherwise proper registration of the Miles will not be possible. The purchase receipt should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not. AEGEAN holds no responsibility with regard to the quality of the products or any other problem that may arise.
8. Any objections relating to Miles Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the date of the purchase, commencing from February 12th, 2016 (when the Aegean- FIORISSIMO-BALLOONISSIMO partnership was initiated, by sending an e-mail to AEGEAN (to https://aegeanairlines.custhelp.com/app/ask), having attached the purchase receipt, otherwise they will be lost.

MILES REDEMPTION ON FIORISSIMO-BALLOONISSIMO ONLINE SHOP:
1. Miles+Bonus Members that have completed their registration, and have registered at least 1 flight with AEGEAN, Olympic Air or Star Alliance in their Miles + Bonus account or are AEGEAN Bonus Visa/AEGEAN Visa Cyprus cardholders with completed registration, are entitled to miles redemption for this partner.
2. Miles Redemption for purchases made by the member will be realized by completing the Miles+Bonus card number and PIN at the online form at www.fiorissimo.gr.
3. Members must have collected the adequate number of Award Miles in order to exchange them for products at the FIORISSIMO-BALLOONISSIMO ONLINE SHOP, at their whole retail price.
4. The product purchase through Miles redemption is calculated based on the ratio 1 euro = 200 Award Miles.
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the purchase.
6. The Member is not allowed to transfer the right to redeem miles to any third party.
7. No Miles refund will be accepted, once the redemption procedure has been completed, even if the purchased product is changed or returned.
8. It is clarified that, miles redemption requests are not allowed to orders outside Attica with same day delivery via partners of Fiorissimo.

Program members may collect miles via staying at Kriti Hotel in Chania by displaying their Miles+Bonus card at the hotel reception. It shall be made clear that the stay must be completed before the corresponding miles are credited in the Member’s Account.

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account the corresponding reservation must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are 250 per day of stay. No Miles will be earned should there be a non-show incident, i.e. if the Member does not appear at the hotel without any prior notice.
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who stayed at the hotel, provided that the Member’s data match the client’s, as cited in the transaction, and are attributed within five (5) weeks after the check-out date, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (from a fixed phone) or +30 210 6261000 (from a mobile phone or abroad).
5. The respective Miles from Kriti Hotel reservations may be credited in a single Account and only once per transaction.
6. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. A Member does not earn miles on: a) Group rates (conferences, exhibitions, organized tours, incentives e.t.c.), b) Crew rates, under accommodation agreement, c) Complimentary stays, d) members who have concluded individual special agreement - special price, directly to the hotel.
8. In the event of the Program’s cancelation as specified in the General Terms herein, all the collected Miles shall be automatically cancelled and are not exchangeable with offers.
9. Each member must present the Miles+Bonus card to indicate his/her Member ID when checking in at the hotel. Otherwise proper registration of the Miles will not be possible. The confirmation email or receipt, and/or any other relevant documentary evidence should be retained by the Member until the Miles appear in his/her Account. Aegean may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
10. Aegean holds no responsibility with regard to the quality of the supplied services, the availability or any other problem that may arise.
11. Any objections relating to Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the check-out date, commencing from August 2nd, 2016 (when the Aegean - Kriti Hotel partnership was initiated), by sending an e-mail to AEGEAN (to https://aegeanairlines.custhelp.com/app/ask), having attached the relevant supporting documents, otherwise they will be lost.

MILES REDEMPTION ΑΤ KRITI HOTEL:

1. Members who wish to redeem miles at the Kriti Hotel in Chania must have active accounts.
2. Members must have collected the adequate number of Award Miles in order to exchange them for free stays at Kriti Hotel.
3. For free stays at Kriti Hotel, members must submit an online redemption request via their Miles+Bonus account, at least 2 working days prior to the required date. Afterwards, the hotel will inform the member regarding the acceptance or rejection of his request. In case of request acceptance, the corresponding Award Miles will be automatically deducted from the Member's Account.
4. The personal contact details of the Member will be shared with the partner hotels in order to manage the request.
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the reservation completion (once the availability is verified).
6. The Member is allowed to transfer the right to redeem miles to any third party.
7. Once the redemption procedure has been completed, the Member may request a cancellation under the following preconditions:
   - If the cancelation is requested up to 3 days prior to the declared hotel arrival time, then all the miles used for the redemption shall be refunded in full.
   - If the cancelation is requested within 3 days from the declared hotel arrival time, then a one-night cancellation fee including room and tax, will be assessed.

Click here to see the redemption table at Kriti Hotel.

Program members may collect miles via staying at Kydon Hotel in Chania by displaying their Miles+Bonus card at the hotel reception. It shall be made clear that the stay must be completed before the corresponding miles are credited in the Member’s Account.

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account the corresponding reservation must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are 250 per day of stay. No Miles will be earned should there be a non-show incident, i.e. if the Member does not appear at the hotel without any prior notice.
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who stayed at the hotel, provided that the Member’s data match the client’s, as cited in the transaction, and are attributed within five (5) weeks after the check-out date, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (from a fixed phone) or +30 210 6261000 (from a mobile phone or abroad).
5. The respective Miles from Kydon Hotel reservations may be credited in a single Account and only once per transaction.
6. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. A Member does not earn miles on: a) Group rates (conferences, exhibitions, organized tours, incentives e.t.c.), b) Crew rates, under accommodation agreement, c) Complimentary stays, d) Discounted rates (Members staying at the hotel at a discounted rate over 30% of the original price Fully flexible rate and booked in direct agreement with the hotel without the use of intermediate channels such as travel agencies or online agencies such as Booking, Expedia, etc.) e) members who have concluded individual special agreement - special price, directly to the hotel.
8. In the event of the Program’s cancellation as specified in the General Terms herein, all the collected Miles shall be automatically cancelled and are not exchangeable with offers.
9. Each member must present the Miles+Bonus card to indicate his/her Member ID when checking in at the hotel. Otherwise proper registration of the Miles will not be possible. The confirmation email or receipt, and/or any other relevant documentary evidence should be retained by the Member until the Miles appear in his/her Account. Aegean may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
10. Aegean holds no responsibility with regard to the quality of the supplied services, the availability or any other problem that may arise.
11. Any objections relating to Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the check-out date, commencing from August 2nd, 2016 (when the Aegean - Kydon Hotel partnership was initiated), by sending an e-mail to AEGEAN (to https://aegeanairlines.custhelp.com/app/ask), having attached the relevant supporting documents, otherwise they will be lost.

MILES REDEMPTION ΑΤ KYDON HOTEL:

1. Members who wish to redeem miles at the Kydon Hotel in Chania must have active accounts.
2. Members must have collected the adequate number of Award Miles in order to exchange them for free stays at Kydon Hotel.
3. For free stays at Kydon Hotel, members must submit an online redemption request via their Miles+Bonus account, at least 2 working days prior to the required date. Afterwards, the hotel will inform the member regarding the acceptance or rejection of his request. In case of request acceptance, the corresponding Award Miles will be automatically deducted from the Member's Account.
4. The personal contact details of the Member will be shared with the partner hotels in order to manage the request.
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the reservation completion (once the availability is verified).
6. The Member is allowed to transfer the right to redeem miles to any third party.
7. Once the redemption procedure has been completed, the Member may request a cancellation under the following preconditions:
   - If the cancelation is requested up to 2 days prior to the declared hotel arrival time, then all the miles used for the redemption shall be refunded in full.
   - A 100% cancellation fee will apply if the reservation is cancelled 2 days or less, prior to the declared hotel arrival time.
   - No-shows will be charged in full.

Click here to see the redemption table at Kydon Hotel.

Program members may collect miles via staying at Porto Veneziano Hotel in Chania by displaying their Miles+Bonus card at the hotel reception. It shall be made clear that the stay must be completed before the corresponding miles are credited in the Member’s Account.

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account the corresponding reservation must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are 250 per day of stay. No Miles will be earned should there be a non-show incident, i.e. if the Member does not appear at the hotel without any prior notice.
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who stayed at the hotel, provided that the Member’s data match the client’s, as cited in the transaction, and are attributed within five (5) weeks after the check-out date, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (from a fixed phone) or +30 210 6261000 (from a mobile phone or abroad).
5. The respective Miles from Porto Veneziano Hotel reservations may be credited in a single Account and only once per transaction.
6. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. A Member does not earn miles on: a) Group rates (conferences, exhibitions, organized tours, incentives e.t.c.) b) Crew rates, under accommodation agreement c) Complimentary rates (Free stay or discounted rates).
8. In the event of the Program’s cancelation as specified in the General Terms herein, all the collected Miles shall be automatically cancelled and are not exchangeable with offers.
9. Each member must present the Miles+Bonus card to indicate his/her Member ID when checking in at the hotel. Otherwise proper registration of the Miles will not be possible. The confirmation email or receipt, and/or any other relevant documentary evidence should be retained by the Member until the Miles appear in his/her Account. Aegean may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
10. Aegean holds no responsibility with regard to the quality of the supplied services, the availability or any other problem that may arise.
11. Any objections relating to Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the check-out date, commencing from August 2nd, 2016 (when the Aegean - Porto Veneziano Hotel partnership was initiated), by sending an e-mail to AEGEAN (to https://aegeanairlines.custhelp.com/app/ask), having attached the relevant supporting documents, otherwise they will be lost.

MILES REDEMPTION ΑΤ PORTO VENEZIANO HOTEL:

1. Members who wish to redeem miles at the PORTO VENEZIANO HOTEL in Chania must have active accounts.
2. Members must have collected the adequate number of Award Miles in order to exchange them for free stays at Porto Veneziano Hotel.
3. For free stays at Porto Veneziano Hotel, members must submit an online redemption request via their Miles+Bonus account, at least 2 working days prior to the required date. Afterwards, the hotel will inform the member regarding the acceptance or rejection of his request. In case of request acceptance, the corresponding Award Miles will be automatically deducted from the Member's Account.
4. The personal contact details of the Member will be shared with the partner hotels in order to manage the request.
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the reservation completion (once the availability is verified).
6. The Member is allowed to transfer the right to redeem miles to any third party.
7. Once the redemption procedure has been completed, the Member may request a cancellation under the following preconditions:
   - If the cancelation is requested up to 5 days prior to the declared hotel arrival time, then all the miles used for the redemption shall be refunded in full.
   - If the cancelation is requested within 5 days from the declared hotel arrival time, then a one-night cancellation fee including room and tax, will be assessed.
8. In case of No Show a one-night cancellation fee including room and tax, will be assessed.

Click here to see the redemption table at Porto Veneziano Hotel.

Program members may collect miles via staying at Serenissima Boutique Hotel in Chania by displaying their Miles+Bonus card at the hotel reception. It shall be made clear that the stay must be completed before the corresponding miles are credited in the Member’s Account.

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account the corresponding reservation must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are 250 per day of stay. No Miles will be earned should there be a non-show incident, i.e. if the Member does not appear at the hotel without any prior notice.
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who stayed at the hotel, provided that the Member’s data match the client’s, as cited in the transaction, and are attributed within five (5) weeks after the check-out date, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (from a fixed phone) or +30 210 6261000 (from a mobile phone or abroad).
5. The respective Miles from Serenissima Boutique Hotel reservations may be credited in a single Account and only once per transaction.
6. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. A Member does not earn miles on: a) Group rates (conferences, exhibitions, organized tours, incentives e.t.c.) b) Crew rates, under accommodation agreement c) Complimentary rates (Free stay or discounted rates).
8. In the event of the Program’s cancellation as specified in the General Terms herein, all the collected Miles shall be automatically cancelled and are not exchangeable with offers.
9. Each member must present the Miles+Bonus card to indicate his/her Member ID when checking in at the hotel. Otherwise proper registration of the Miles will not be possible. The confirmation email or receipt, and/or any other relevant documentary evidence should be retained by the Member until the Miles appear in his/her Account. Aegean may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
10. Aegean holds no responsibility with regard to the quality of the supplied services, the availability or any other problem that may arise.
11. Any objections relating to Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the check-out date, commencing from August 2nd, 2016 (when the Aegean - Serenissima Boutique Hotel partnership was initiated), by sending an e-mail to AEGEAN (to https://aegeanairlines.custhelp.com/app/ask), having attached the relevant supporting documents, otherwise they will be lost.

MILES REDEMPTION ΑΤ SERENISSIMA BOUTIQUE HOTEL:

1. Members who wish to redeem miles at the Serenissima Boutique Hotel in Chania must have active accounts.
2. Members must have collected the adequate number of Award Miles in order to exchange them for free stays at Serenissima Boutique Hotel.
3. For free stays at Serenissima Boutique Hotel, members must submit an online redemption request via their Miles+Bonus account, at least 2 working days prior to the required date. Afterwards, the hotel will inform the member regarding the acceptance or rejection of his request. In case of request acceptance, the corresponding Award Miles will be automatically deducted from the Member's Account.
4. The personal contact details of the Member will be shared with the partner hotels in order to manage the request.
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the reservation completion (once the availability is verified).
6. The Member is allowed to transfer the right to redeem miles to any third party.
7. Once the redemption procedure has been completed, the Member may request a cancellation under the following preconditions:
   - If the cancellation is requested up to 14 days prior to the declared hotel arrival time, then all the miles used for the redemption shall be refunded in full.
   - If the cancellation is requested between 14-7 days prior to the declared hotel arrival time, then a one-night cancellation fee including room and tax, will be assessed.
   - A 100% cancellation fee will apply if the reservation is cancelled 7 days or less, prior to the declared hotel arrival time, for all travel dates.
   - No-shows will be charged in full.

Click here to see the redemption table at Serenissima Boutique Hotel.

Program members may collect miles via staying at Ariti Grand Hotel Corfu in Corfu by displaying their Miles+Bonus card at the hotel reception. It shall be made clear that the stay must be completed before the corresponding miles are credited in the Member’s Account.

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account the corresponding reservation must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are calculated based on the duration of the stay as per in the table here under:
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.". 
4. Miles are credited solely in the Account of the Member who stayed at the hotel, provided that the Member’s data match the client’s, as cited in the transaction, and are attributed within five (5) weeks after the check-out date, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (from a fixed phone) or +30 210 6261000 (from a mobile phone or abroad). 
5. The respective Miles from Ariti Grand Hotel Corfu reservations may be credited in a single Account and only once per transaction. 
6. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid. 
7. A Member does not earn miles on: a) Group rates (conferences, exhibitions, organized tours, incentives e.t.c.) b) Crew rates, under accommodation agreement c) Complimentary rates (Free stay or discounted rates).
8. In the event of the Program’s cancelation as specified in the General Terms herein, all the collected Miles shall be automatically cancelled and are not exchangeable with offers. 
9. Each member must present the Miles+Bonus card to indicate his/her Member ID when checking in at the hotel. Otherwise proper registration of the Miles will not be possible. The confirmation email or receipt, and/or any other relevant documentary evidence should be retained by the Member until the Miles appear in his/her Account. Aegean may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not. 
10. Aegean holds no responsibility with regard to the quality of the supplied services, the availability or any other problem that may arise.
11. Any objections relating to Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the check-out date, commencing from August 30th, 2016 (when the Aegean- Ariti Grand Hotel Corfu partnership was initiated), by sending an e-mail to AEGEAN (to https://aegeanairlines.custhelp.com/app/ask), having attached the relevant supporting documents, otherwise they will be lost.

MILES REDEMPTION ΑΤ ARITI GRAND HOTEL CORFU: 

1. Members who wish to redeem miles at the Thraki Palace in Corfu must have active accounts. 
2. Members must have collected the adequate number of Award Miles in order to exchange them for free stays at the Ariti Grand Hotel Corfu. 
3. For free stays at Ariti Grand Hotel Corfu in Corfu, members must submit an online redemption request via their Miles+Bonus account, at least 2 working days prior to the required date. Afterwards, the hotel will inform the member regarding the acceptance or rejection of his request. In case of request acceptance, the corresponding Award Miles will be automatically deducted from the Member's Account. 
4. The personal contact details of the Member will be shared with the partner hotels in order to manage the request. 
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the reservation completion (once the availability is verified). 
6. The Member is allowed to transfer the right to redeem miles to any third party. 
7. Once the redemption procedure has been completed, the Member may request a cancellation under the following preconditions: 

- If the cancellation is requested up to 5 days prior to the declared hotel arrival time, then all the miles used for the redemption shall be refunded in full.
- If the cancellation is requested up to 4 days prior to the declared hotel arrival time, then 50% of the miles used for the redemption shall be refunded.
- In case of No-shows, the 100% of the miles used for the redemption shall be charged.    

Click here to see the redemption table at Ariti Grand Hotel Corfu.

Miles+Bonus cooperates with COSMOTE and offers free 500MB to Miles+Bonus members.

In order to benefit from the Miles+Bonus – COSMOTE partnership and enjoy the offer, members:
a) must send a free SMS to 1256 with the word AEGEAN, leave a blank space and type their Miles+Bonus member ID (e.g. AEGEAN 123456789) 
b) perform one of the below actions:

- Contract renewal on their COSMOTE mobile phone for 24 months (the offer of 500MB per month will be provided for the whole duration of the contract)
- New COSMOTE mobile contract for 18 or 24 months (the offer of 500MB per month will be provided for the whole duration of the contract, ie.18 or 24 months)
- Activation of COSMOTE ONE (The offer of 500MB will be provided for 1 month)
- Top up at least 20€ on their Cost Control or Prepaid COSMOTE mobile rate plan (The offer of 500MB will be provided for 1 month and up to 5 times/month).

Moreover, the following conditions should apply:

- The offer refers to residential customers with a mobile contract (including Cost control rate plan), to Corporate customers with a mobile contract (specifically split bill or individual subscription) and to prepaid customers who are also active Miles+Bonus members with at least one flight registered on their Miles+Bonus account.

- In order to register to the COSMOTE – AEGEAN scheme, the customer must register with his personal Miles+Bonus member ID and COSMOTE mobile contract number that belongs to him, only once.

- In the case of a Family Package, the offer can be offered only to the COMOTE mobile contracts that will register to the COSMOTE - AEGEAN scheme. Each individual contract that belongs to the Family Package, must register to the scheme with the personal Miles+Bonus member ID of the owner of each contract, in order to get the 500MB.

- The offer will be provided again after the expiration of the initial offering, provided that one of the abovementioned conditions is performed - without the need of registering in the COSMOTE - AEGEAN scheme again.

- Customers with COSMOTE Home Telephony SIM, COSMOTE Business Telephony SIM and COSMOTE Machine to Machine, are excluded from the offer.

- Customers receive a confirmation SMS from COSMOTE after successfully sending the SMS to receive the offer.

- For new activations, contract renewals and COSMOTE ONE activations, customers can register to the Miles+Bonus – COSMOTE scheme retroactively up to 1 month after the renewal date or activation of the contract and up to 1 day after the prepaid - cost control top up, commencing from September 7th, 2016 (when the Aegean-COSMOTE partnership was initiated).

Terms of Use of 500MB

- This offer is only available for COSMOTE contracts with rateplan including data bundle and fixed fee over 20€.
- The offer cannot be given to COSMOTE mobile customers whose conncection has temporarily been blocked or it has been cancelled.
- The data bundle can only be used within Greece. For usage outside Greece, data usage is under the EU regulations.
- If the free MBs have not been consumed within the corresponding invoicing month, then they cannot be transferred to the following month.
- Customers can use the offer within 30 days from the provisioning day. 
- The offer cannot be transferred, exchanged, or replaced with another gift or cashed out for money.
- The offer cannot be used by customers that have indicated that they do not wish to have access to their mobile internet. 
- The free MBs of the offer are used regardless of any other MB bundle that customers may have on their rateplans and have a priority in consumption. 
- In case COSMOTE mobile customer who receives the offer belongs to Data Sharing scheme, the available free MBs can only be used by the customer who received the offer and cannot be shared within the members of the Scheme. 
- In case the free use of the offer is not consumed until the expiration date, the offer will be deactivated.
- Customers receive an informative SMS when the available MBs of the offer are used.
-In case customers renew their contract before the commitment end date the current bundle expires. The new duration of the 500MB offer starts upon the new renewal date and lasts until the commitment end month of the new contract.
-In case customers have also other free MB bundles on their rateplans then all the free MBs are added together with an expiration date of the gift that was received last.
- For contract and cost control rate plan mobile customers, the volume charge for web-browsing is per KByte, with a minimum charge of 1 KVyte per connection (1 MByte = 1.024 KBytes) 

WHATS'UP STUDENT - AEGEAN Miles+Bonus offer

Miles+Bonus partners with WHATS'UP STUDENT and offers a bonus of 2,000 award miles to Miles+Bonus members that are WHATS'UP Student subscribers.

Τhe offer refers to Miles+Bonus members that are subscribers in the WHATS'UP STUDENT programs. The participants will be eligible to win 2,000 award miles as a bonus to their Miles+Bonus account, based on the following terms and conditions:

1. In order to be eligible to participate in the offer, the person must be: a) subscriber or declared by the subscriber, as a user of financial programs (i) WHATS'UP STUDENT Mobile prepaid, (ii) WHATS'UP STUDENT Mobile Internet, (iii) WHAT'S UP STUDENT, b) permanent and legal resident of Greece, c) is an active member of the AEGEAN Miles+Bonus program. The above conditions must be met cumulatively, for the duration of the offer, in the name of the subscriber or user, accordingly to the person participating in the offer.
2. In order to participate in the offer, members must send a free SMS to 1256 with the word STUDENT, leave a blank space and type their Miles+Bonus member ID (e.g. STUDENT 123456789).
3. Members are eligible to miles accrual as long as they have successfully registered to the WHAT'S UP STUDENT – AEGEAN Miles+Bonus scheme.
4. It is clarified that the miles granted are award miles and not tier miles.
5. Miles can be granted only to active Miles+Bonus members, whose subscription details in WHAT'S UP STUDENT are perfectly matching the data of their Miles+Bonus account.
6. In case a participant does not have a Miles+Bonus account and wishes to benefit from the offer and the miles accrual, he/she should create one - before registering in the WHAT'S UP STUDENT – AEGEAN Miles+Bonus scheme, by visiting www.aegeanair.com/milesandbonus. 
7. Participants are responsible for the full and proper completion of the submission of their data.
8. Miles are strictly personal and cannot be transferred or assigned to any third party.
9. Miles do not bear any commercial value and cannot be exchanged for money.
10. Miles will be credited to the participant’s account within 3 weeks of the successful registration to the WHAT'S UP STUDENT – AEGEAN Miles+Bonus scheme.
11. Registration to the WHAT'S UP STUDENT– AEGEAN Miles+Bonus scheme using the Miles+Bonus benefits, presupposes and entails unreserved acceptance of all above rules.

Program members may collect miles via staying at ST GEORGE LYCABETTUS Hotel in Athens by displaying their Miles+Bonus card at the hotel reception. It shall be made clear that the stay must be completed before the corresponding miles are credited in the Member’s Account.

MILES ACCRUAL:
1. In order to have Miles properly registered in an Account the corresponding reservation must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are 250 per day of stay. No Miles will be earned should there be a non-show incident, i.e. if the Member does not appear at the hotel without any prior notice.
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who stayed at the hotel, provided that the Member’s data match the client’s, as cited in the transaction, and are attributed within five (5) weeks after the check-out date, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (from a fixed phone) or +30 210 6261000 (from a mobile phone or abroad).
5. The respective Miles from ST GEORGE LYCABETTUS Hotel reservations may be credited in a single Account and only once per transaction.
6. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. A Member does not earn miles on: a) Group rates (conferences, exhibitions, organized tours, incentives e.t.c.) b) Crew rates, under accommodation agreement c) Complimentary stays.
8. 8. In the event of the Program’s cancelation as specified in the General Terms herein, all the collected Miles shall be automatically cancelled and are not exchangeable with offers.
9. Each member must present the Miles+Bonus card to indicate his/her Member ID when checking in at the hotel. Otherwise proper registration of the Miles will not be possible. The confirmation email or receipt, and/or any other relevant documentary evidence should be retained by the Member until the Miles appear in his/her Account. Aegean may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
10. Aegean holds no responsibility with regard to the quality of the supplied services, the availability or any other problem that may arise.
11. Any objections relating to Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the check-out date, commencing from September 23rd, 2016 (when the Aegean - ST GEORGE LYCABETTUS Hotel partnership was initiated), by sending an e-mail to AEGEAN (to https://aegeanairlines.custhelp.com/app/ask), having attached the relevant supporting documents, otherwise they will be lost. 

MILES REDEMPTION ΑΤ ST GEORGE LYCABETTUS HOTEL: 

1. Members who wish to redeem miles at the ST GEORGE LYCABETTUS in Athens must have active accounts. 
2. Members must have collected the adequate number of Award Miles in order to exchange them for free stays at ST GEORGE LYCABETTUS Hotel. 
3. For free stays at ST GEORGE LYCABETTUS Hotel, members must submit an online redemption request via their Miles+Bonus account, at least 2 working days prior to the required date. Afterwards, the hotel will inform the member regarding the acceptance or rejection of his request. In case of request acceptance, the corresponding Award Miles will be automatically deducted from the Member's Account. 
4. The personal contact details of the Member will be shared with the partner hotels in order to manage the request. 
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the reservation completion (once the availability is verified). 
6. The Member is allowed to transfer the right to redeem miles to any third party. 
7. Once the redemption procedure has been completed, the Member may request a cancellation under the following preconditions: 

For reservations from January 1st to April 16th and from November 1st to December 31st:
8. If the cancelation is requested within 24 hours from the declared hotel arrival time, then all the miles used for the redemption shall be refunded in full. 
For reservations from April 17th to October 31st :
If the cancelation is requested within 72 hours from the declared hotel arrival time, then a one-night cancellation fee including room and tax, will be assessed.
9.
In case of No Show a one-night cancellation fee including room and tax, will be assessed.

Click here to see the redemption table at ST GEORGE LYCABETTUS Hotel.

Program members may collect miles via staying at RODOS PARK SUITES & SPA Hotel in Rhodes by displaying their Miles+Bonus card at the hotel reception. It shall be made clear that the stay must be completed before the corresponding miles are credited in the Member’s Account.

MILES ACCRUAL ΑΤ RODOS PARK SUITES & SPA HOTEL:

1. In order to have Miles properly registered in an Account the corresponding reservation must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are 250 per day of stay. No Miles will be earned should there be a non-show incident, i.e. if the Member does not appear at the hotel without any prior notice.
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who stayed at the hotel, provided that the Member’s data match the client’s, as cited in the transaction, and are attributed within five (5) weeks after the check-out date, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (from a fixed phone) or +30 210 6261000 (from a mobile phone or abroad).
5. The respective Miles from RODOS PARK SUITES & SPA Hotel reservations may be credited in a single Account and only once per transaction.
6. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. A Member does not earn miles on: a) Group rates (conferences, exhibitions, organized tours, incentives e.t.c.) b) Crew rates, under accommodation agreement c) Complimentary stays.
8. In the event of the Program’s cancelation as specified in the General Terms herein, all the collected Miles shall be automatically cancelled and are not exchangeable with offers.
9. Each member must present the Miles+Bonus card to indicate his/her Member ID when checking in at the hotel. Otherwise proper registration of the Miles will not be possible. The confirmation email or receipt, and/or any other relevant documentary evidence should be retained by the Member until the Miles appear in his/her Account. Aegean may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
10. Aegean holds no responsibility with regard to the quality of the supplied services, the availability or any other problem that may arise.
11. Any objections relating to Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the check-out date, commencing from March 31, 2017 (when the Aegean - RODOS PARK SUITES & SPA Hotel partnership was initiated), by filling in the form ( https://aegeanairlines.custhelp.com/app/ask), having attached the relevant supporting documents, otherwise they will be lost. 

MILES REDEMPTION ΑΤ RODOS PARK SUITES & SPA HOTEL: 

1. Members who wish to redeem miles at the RODOS PARK SUITES & SPA in Rhodes must have active accounts. 
2. Members must have collected the adequate number of Award Miles in order to exchange them for free stays at the RODOS PARK SUITES & SPA. 
3. For free stays at RODOS PARK SUITES & SPA Hotel, members must submit an online redemption request via their Miles+Bonus account, at least 2 working days prior to the required date. Afterwards, the hotel will inform the member regarding the acceptance or rejection of his request. In case of request acceptance, the corresponding Award Miles will be automatically deducted from the Member's Account. 
4. The personal contact details of the Member will be shared with the partner hotels in order to manage the request. 
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the reservation completion (once the availability is verified). 
6. The Member is allowed to transfer the right to redeem miles to any third party. 
7. Once the redemption procedure has been completed, the Member may request a cancellation under the following preconditions: 
   • If the cancellation is requested up to 2 days prior to the declared hotel arrival time, then all the miles used for the redemption shall be refunded in full.
   • If the cancellation is requested within 2 days from the declared hotel arrival time, then 50% of the miles used for the redemption shall be refunded.
   • If the reservation change is requested within 2 days from the declared hotel arrival time, then 50% of the miles used for the redemption shall be refunded.
   • No-shows or Early Departures will be charged in full.    

Click here to see the redemption table at RODOS PARK SUITES & SPA Hotel.

Program members may collect miles via staying at BEST WESTERN PLAZA Hotel in Rhodes by displaying their Miles+Bonus card at the hotel reception. It shall be made clear that the stay must be completed before the corresponding miles are credited in the Member’s Account.

MILES ACCRUAL ΑΤ BEST WESTERN PLAZA HOTEL:

1. In order to have Miles properly registered in an Account the corresponding reservation must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are 250 per day of stay. No Miles will be earned should there be a non-show incident, i.e. if the Member does not appear at the hotel without any prior notice.
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC."
4. Miles are credited solely in the Account of the Member who stayed at the hotel, provided that the Member’s data match the client’s, as cited in the transaction, and are attributed within five (5) weeks after the check-out date, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (from a fixed phone) or +30 210 6261000 (from a mobile phone or abroad).
5. The respective Miles from BEST WESTERN PLAZA Hotel reservations may be credited in a single Account and only once per transaction.
6. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. A Member does not earn miles on: a) Group rates (conferences, exhibitions, organized tours, incentives e.t.c.) b) Crew rates, under accommodation agreement c) Complimentary stays.
8. Α member who is simultaneously member of Best Western Reward program, could accumulate miles/points only in one of the two programs. 
9. In the event of the Program’s cancelation as specified in the General Terms herein, all the collected Miles shall be automatically cancelled and are not exchangeable with offers.
10. Each member must present the Miles+Bonus card to indicate his/her Member ID when checking in at the hotel. Otherwise proper registration of the Miles will not be possible. The confirmation email or receipt, and/or any other relevant documentary evidence should be retained by the Member until the Miles appear in his/her Account. Aegean may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
11. Aegean holds no responsibility with regard to the quality of the supplied services, the availability or any other problem that may arise.
12. Any objections relating to Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the check-out date, commencing from November 10th, 2016 (when the Aegean - BEST WESTERN PLAZA Hotel partnership was initiated), by sending an e-mail to AEGEAN (to https://aegeanairlines.custhelp.com/app/ask), having attached the relevant supporting documents, otherwise they will be lost. 

MILES REDEMPTION ΑΤ BEST WESTERN PLAZA HOTEL: 

1. Members who wish to redeem miles at the BEST WESTERN PLAZA in Rhodes must have active accounts. 
2. Members must have collected the adequate number of Award Miles in order to exchange them for free stays at BEST WESTERN PLAZA Hotel. 
3. For free stays at BEST WESTERN PLAZA Hotel, members must submit an online redemption request via their Miles+Bonus account, at least 2 working days prior to the required date. Afterwards, the hotel will inform the member regarding the acceptance or rejection of his request. In case of request acceptance, the corresponding Award Miles will be automatically deducted from the Member's Account. 
4. The personal contact details of the Member will be shared with the partner hotels in order to manage the request. 
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the reservation completion (once the availability is verified). 
6. The Member is allowed to transfer the right to redeem miles to any third party. 
7. Once the redemption procedure has been completed, the Member may request a cancellation under the following preconditions: 

• In case of cancellation or No Show,  50% of the miles used for the redemption shall be refunded.    

Click here to see the redemption table at BEST WESTERN PLAZA Hotel.

Program members may collect miles via staying at Aristi Mountain Resort & Villas in Aristi Village,  Zagorochoria, Epirus by displaying their Miles+Bonus card at the hotel reception. It shall be made clear that the stay must be completed before the corresponding miles are credited in the Member’s Account.

MILES ACCRUAL ΑΤ ARISTI MOUNTAIN RESORT & VILLAS:

1. In order to have Miles properly registered in an Account the corresponding reservation must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are calculated as twice the cost of the reservation completed by the Member (1€ = 2 Miles). No Miles will be earned should there be a non-show incident, i.e. if the Member does not appear at the hotel without any prior notice.
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC."
4. Miles are credited solely in the Account of the Member who stayed at the hotel, provided that the Member’s data match the client’s, as cited in the transaction, and are attributed within five (5) weeks after the check-out date, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (from a fixed phone) or +30 210 6261000 (from a mobile phone or abroad).
5. The respective Miles from Aristi Mountain Resort & Villas reservations may be credited in a single Account and only once per transaction.
6. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. A Member does not earn miles on: a) Group rates (conferences, exhibitions, organized tours, incentives e.t.c.) b) Crew rates, under accommodation agreement c) Complimentary stays.
8. In the event of the Program’s cancelation as specified in the General Terms herein, all the collected Miles shall be automatically cancelled and are not exchangeable with offers.
9. Each member must present the Miles+Bonus card to indicate his/her Member ID when checking in at the hotel. Otherwise proper registration of the Miles will not be possible. The confirmation email or receipt, and/or any other relevant documentary evidence should be retained by the Member until the Miles appear in his/her Account. Aegean may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
10. Aegean holds no responsibility with regard to the quality of the supplied services, the availability or any other problem that may arise.
11. Any objections relating to Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the check-out date, commencing from December 16, 2016 (when the Aegean- Aristi Mountain Resort & Villas partnership was initiated), by sending an e-mail to AEGEAN (to https://aegeanairlines.custhelp.com/app/ask), having attached the relevant supporting documents, otherwise they will be lost. 

MILES REDEMPTION ΑΤ ARISTI MOUNTAIN RESORT & VILLAS: 

1. Members who wish to redeem miles at the Aristi Mountain Resort & Villas in Aristi Village,  Zagorochoria, Epirus must have active accounts. 
2. Members must have collected the adequate number of Award Miles in order to exchange them for free stays at the Aristi Mountain Resort & Villas. 
3. For free stays at Aristi Mountain Resort & Villas, members must submit an online redemption request via their Miles+Bonus account, at least 2 working days prior to the required date. Afterwards, the hotel will inform the member regarding the acceptance or rejection of his request. In case of request acceptance, the corresponding Award Miles will be automatically deducted from the Member's Account. 
4. The personal contact details of the Member will be shared with the partner hotels in order to manage the request. 
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the reservation completion (once the availability is verified). 
6. The Member is allowed to transfer the right to redeem miles to any third party. 
7. Once the redemption procedure has been completed, the Member may request a cancellation under the following preconditions: 

- If the cancellation is requested up to 14 days from the declared hotel arrival time, then all the miles used for the redemption shall be refunded in full.
- If the cancellation is requested up to 7 days from the declared hotel arrival time, then 50% of the miles used for the redemption shall be refunded.
- In case of No-shows, the 100% of the miles used for the redemption shall be charged.    

Click here to see the redemption table at Aristi Mountain Resort & Villas.

Program members may collect miles via staying at Hotel Epirus Palace in Ioannina by displaying their Miles+Bonus card at the hotel reception. It shall be made clear that the stay must be completed before the corresponding miles are credited in the Member’s Account.

MILES ACCRUAL ΑΤ HOTEL EPIRUS PALACE:

1. In order to have Miles properly registered in an Account the corresponding reservation must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are 250 per day of stay. No Miles will be earned should there be a non-show incident, i.e. if the Member does not appear at the hotel without any prior notice.
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who stayed at the hotel, provided that the Member’s data match the client’s, as cited in the transaction, and are attributed within five (5) weeks after the check-out date, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (from a fixed phone) or +30 210 6261000 (from a mobile phone or abroad).
5. The respective Miles from Hotel Epirus Palace reservations may be credited in a single Account and only once per transaction.
6. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. A Member does not earn miles on: a) Group rates (conferences, exhibitions, organized tours, incentives e.t.c.) b) Crew rates, under accommodation agreement c) Complimentary stays.
8. In the event of the Program’s cancellation as specified in the General Terms herein, all the collected Miles shall be automatically cancelled and are not exchangeable with offers.
9. Each member must present the Miles+Bonus card to indicate his/her Member ID when checking in at the hotel. Otherwise proper registration of the Miles will not be possible. The confirmation email or receipt, and/or any other relevant documentary evidence should be retained by the Member until the Miles appear in his/her Account. Aegean may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
10. Aegean holds no responsibility with regard to the quality of the supplied services, the availability or any other problem that may arise.
11. Any objections relating to Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the check-out date, commencing from December 16, 2016 (when the Aegean - Hotel Epirus Palace partnership was initiated), by sending an e-mail to AEGEAN (to https://aegeanairlines.custhelp.com/app/ask), having attached the relevant supporting documents, otherwise they will be lost. 

MILES REDEMPTION ΑΤ HOTEL EPIRUS PALACE: 

1. Members who wish to redeem miles at the Hotel Epirus Palace in Ioannina must have active accounts. 
2. Members must have collected the adequate number of Award Miles in order to exchange them for free stays at the Hotel Epirus Palace. 
3. For free stays at Hotel Epirus Palace in Ioannina, members must submit an online redemption request via their Miles+Bonus account, at least 2 working days prior to the required date. Afterwards, the hotel will inform the member regarding the acceptance or rejection of his request. In case of request acceptance, the corresponding Award Miles will be automatically deducted from the Member's Account. 
4. The personal contact details of the Member will be shared with the partner hotels in order to manage the request. 
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the reservation completion (once the availability is verified). 
6. The Member is allowed to transfer the right to redeem miles to any third party. 
7. Once the redemption procedure has been completed, the Member may request a cancellation under the following preconditions: 
   - If the cancellation is requested up to 14 days prior to the declared hotel arrival time, then all the miles used for the redemption shall be refunded in full.
   - If the cancellation is requested up to 7 days from the declared hotel arrival time, then 50% of the miles used for the redemption shall be refunded.
   - If the cancellation is requested up to 3 days from the declared hotel arrival time, the 100% of the miles used for the redemption shall be charged.
   - In case of No-shows, the 100% of the miles used for the redemption shall be charged.    

Click here to see the redemption table at Hotel Epirus Palace.

Program members may collect miles via staying at Imaret hotel in Kavala by displaying their Miles+Bonus card at the hotel reception. It shall be made clear that the stay must be completed before the corresponding miles are credited in the Member’s Account.

As of 1 November 2023, Imaret hotel in Kavala, will exit the Miles+Bonus program. As a result, after this date, Miles+Bonus members will not be able to earn or redeem miles per night stay.
Miles+Bonus members may claim miles until the 1st of November 2024 for stays up until the 1st of November 2023.


MILES ACCRUAL ΑΤ IMARET HOTEL:

1. In order to have Miles properly registered in an Account the corresponding reservation must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are calculated as twice the cost of the reservation completed by the Member (1€ = 2 Miles). No Miles will be earned should there be a non-show incident, i.e. if the Member does not appear at the hotel without any prior notice.
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC."
4. Miles are credited solely in the Account of the Member who stayed at the hotel, provided that the Member’s data match the client’s, as cited in the transaction, and are attributed within five (5) weeks after the check-out date, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (from a fixed phone) or +30 210 6261000 (from a mobile phone or abroad).
5. The respective Miles from Imaret Hotel reservations may be credited in a single Account and only once per transaction.
6. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. A Member does not earn miles on: a) Group rates (conferences, exhibitions, organized tours, incentives e.t.c.) b) Crew rates, under accommodation agreement c) Complimentary stays.
8. In the event of the Program’s cancelation as specified in the General Terms herein, all the collected Miles shall be automatically cancelled and are not exchangeable with offers.
9. Each member must present the Miles+Bonus card to indicate his/her Member ID when checking in at the hotel. Otherwise proper registration of the Miles will not be possible. The confirmation email or receipt, and/or any other relevant documentary evidence should be retained by the Member until the Miles appear in his/her Account. Aegean may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
10. Aegean holds no responsibility with regard to the quality of the supplied services, the availability or any other problem that may arise.
11. Any objections relating to Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the check-out date, commencing from February 15th, 2017 (when the Aegean- Imaret Hotel partnership was initiated), by sending an e-mail to AEGEAN (to https://aegeanairlines.custhelp.com/app/ask), having attached the relevant supporting documents, otherwise they will be lost. 

MILES REDEMPTION ΑΤ IMARET HOTEL: 

1. Members who wish to redeem miles at the Imaret Hotel in Kavala must have active accounts. 
2. Members must have collected the adequate number of Award Miles in order to exchange them for free stays at the Imaret Hotel. 
3. For free stays at Imaret Hotel, members must submit an online redemption request via their Miles+Bonus account, at least 2 working days prior to the required date. Afterwards, the hotel will inform the member regarding the acceptance or rejection of his request. In case of request acceptance, the corresponding Award Miles will be automatically deducted from the Member's Account. 
4. The personal contact details of the Member will be shared with the partner hotels in order to manage the request. 
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the reservation completion (once the availability is verified). 
6. The Member is allowed to transfer the right to redeem miles to any third party. 
7. Once the redemption procedure has been completed, the Member may request a cancellation by contacting the partner under the following preconditions: 
   
   For reservations from October to March
   - If the cancellation is requested up to 3 days from the declared hotel arrival time, then all the miles used for the redemption shall be refunded in full.
   - If the cancellation is requested less than 3 the 50% of the miles used for the redemption shall be charged.  
   - If the cancellation is requested within 24 hours from the declared hotel arrival time, the 100% of the miles used for the redemption shall be charged
   - In case of No-shows, the 100% of the miles used for the redemption shall be charged.    
   
   For reservations from April to September
   
   - If the cancellation is requested up to 7 days from the declared hotel arrival time, then all the miles used for the redemption shall be refunded in full.
   - If the cancellation is requested less than 7 the 50% of the miles used for the redemption shall be charged.  
   - If the cancellation is requested within 24 hours from the declared hotel arrival time, the 100% of the miles used for the redemption shall be charged
   - In case of No-shows, the 100% of the miles used for the redemption shall be charged. 

Click here to see the redemption table at Imaret Hotel.

Program members may collect miles via staying at Egnatia City Hotel & Spa in Kavala by displaying their Miles+Bonus card at the hotel reception. It shall be made clear that the stay must be completed before the corresponding miles are credited in the Member’s Account.

MILES ACCRUAL ΑΤ EGNATIA CITY HOTEL & SPA:

1. In order to have Miles properly registered in an Account the corresponding reservation must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are 250 per day of stay. No Miles will be earned should there be a non-show incident, i.e. if the Member does not appear at the hotel without any prior notice.
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC."
4. Miles are credited solely in the Account of the Member who stayed at the hotel, provided that the Member’s data match the client’s, as cited in the transaction, and are attributed within five (5) weeks after the check-out date, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (from a fixed phone) or +30 210 6261000 (from a mobile phone or abroad).
5. The respective Miles from Egnatia Hotel reservations may be credited in a single Account and only once per transaction.
6. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. A Member does not earn miles on: a) Group rates (conferences, exhibitions, organized tours, incentives e.t.c.) b) Crew rates, under accommodation agreement c) Complimentary stays.
8. In the event of the Program’s cancelation as specified in the General Terms herein, all the collected Miles shall be automatically cancelled and are not exchangeable with offers.
9. Each member must present the Miles+Bonus card to indicate his/her Member ID when checking in at the hotel. Otherwise proper registration of the Miles will not be possible. The confirmation email or receipt, and/or any other relevant documentary evidence should be retained by the Member until the Miles appear in his/her Account. Aegean may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
10. Aegean holds no responsibility with regard to the quality of the supplied services, the availability or any other problem that may arise.
11. Any objections relating to Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the check-out date, commencing from February 15th (when the Aegean - Egnatia Hotel partnership was initiated), by sending an e-mail to AEGEAN (to https://aegeanairlines.custhelp.com/app/ask), having attached the relevant supporting documents, otherwise they will be lost. 

MILES REDEMPTION ΑΤ EGNATIA CITY HOTEL & SPA: 

1. Members who wish to redeem miles at the Egnatia Hotel in Kavala must have active accounts. 
2. Members must have collected the adequate number of Award Miles in order to exchange them for free stays at the Egnatia Hotel. 
3. For free stays at Egnatia Hotel in Kavala, members must submit an online redemption request via their Miles+Bonus account, at least 2 working days prior to the required date. Afterwards, the hotel will inform the member regarding the acceptance or rejection of his request. In case of request acceptance, the corresponding Award Miles will be automatically deducted from the Member's Account. 
4. The personal contact details of the Member will be shared with the partner hotels in order to manage the request. 
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the reservation completion (once the availability is verified). 
6. The Member is allowed to transfer the right to redeem miles to any third party. 
7. Once the redemption procedure has been completed, the Member may request a cancellation under the following preconditions: 

- If the cancellation is requested up to 7 days prior to the declared hotel arrival time, then all the miles used for the redemption shall be refunded in full.
- If the cancellation is requested within 6 days from the declared hotel arrival time, then 50% of the miles used for the redemption shall be refunded.
- In case of No-shows, the 100% of the miles used for the redemption shall be charged.    

Click here to see the redemption table at Egnatia Hotel.

Program members may collect miles via staying at Ramada Plaza by Wyndham Thraki in Alexandroupoli by displaying their Miles+Bonus member ID at the hotel reception. It shall be made clear that the stay must be completed before the corresponding miles are credited to the Member’s Account.

Note: As of the 2nd of May 2024, the Hotel Ramada Plaza by Wyndham Thraki exit the Miles+Bonus program. Miles+Bonus members will be allowed to claim miles until the 1st of May 2025 for stays up until the 1st of May 2024.

MILES ACCRUAL ΑΤ RAMADA PLAZA BY WYNDHAM THRAKI:

1. In order to have Miles properly registered to an Account, the corresponding reservation must have been carried out by the Member whose Miles+Bonus Account must be in active status.
2. The Miles that can be gained are 250 per day of stay. No Miles will be earned should there be a non-show incident, i.e. if the Member does not appear at the hotel without any prior notice.
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC."
4. Miles are credited solely in the Account of the Member who stayed at the hotel, provided that the Member’s data match the client’s, as cited in the transaction, and are attributed within five (5) weeks after the check-out date, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus section on www.aegeanair.com or by calling 801 11 20000 (from a fixed phone) or +30 210 6261000 (from a mobile phone or abroad).
5. The respective Miles from Ramada Plaza by Wyndham Thraki reservations may be credited in a single Account and only once per transaction.
6. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. A Member does not earn miles on: a) Group rates (conferences, exhibitions, organized tours, incentives e.t.c.) b) Crew rates, under accommodation agreement c) Complimentary stays.
8. In the event of the Program’s cancellation as specified in the General Terms herein, all the collected Miles shall be automatically cancelled and are not exchangeable with offers.
9. Each member must present the Miles+Bonus member ID to indicate his/her Member ID when checking in at the hotel. Otherwise, proper registration of the Miles will not be possible. The confirmation email or receipt, and/or any other relevant documentary evidence should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
10. AEGEAN holds no responsibility with regard to the quality of the supplied services, the availability or any other problem that may arise.
11. Any objections relating to Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the check-out date, commencing from February the 22nd 2017 (when the AEGEAN - Ramada Plaza by Wyndham Thraki partnership was initiated), by sending an email to AEGEAN (to https://aegeanairlines.custhelp.com/app/ask), having attached the relevant supporting documents, otherwise they will be lost.

MILES REDEMPTION ΑΤ RAMADA PLAZA BY WYNDHAM THRAKI:

1. Members who wish to redeem miles at the Ramada Plaza by Wyndham Thraki in Alexandoupolis must have active accounts.
2. Members must have collected the adequate number of Award Miles in order to exchange them for free stays at the Ramada Plaza by Wyndham Thraki .
3. For free stays at Ramada Plaza by Wyndham Thraki in Alexandroupolis, members must submit an online redemption request via their Miles+Bonus account, at least 2 working days prior to the required date. Afterwards, the hotel will inform the member regarding the acceptance or rejection of his request. In case of request acceptance, the corresponding Award Miles will be automatically deducted from the Member's Account.
4. The personal contact details of the Member will be shared with the partner hotels in order to manage the request.
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the reservation completion (once the availability is verified).
6. The Member is allowed to transfer the right to redeem miles to any third party.
7. Once the redemption procedure has been completed, the Member may request a cancellation under the following preconditions:
   - If the cancellation is requested up to 10 days prior to the declared hotel arrival time, then all the miles used for the redemption shall be refunded in full.
   - If the cancellation is requested between 3-10 days prior to the declared hotel arrival time, then 50% of the miles used for the redemption shall be refunded.
   - If the cancellation is requested between 0-3 days prior to the declared hotel arrival time, then 100% of the miles used for the redemption shall be refunded.
   - In case of No-shows, the 100% of the miles used for the redemption shall be charged.

Click here to see the redemption table at Ramada Plaza by Wyndham Thraki.

Program members may collect miles via staying at Mediterranean Hotel in Rhodes by displaying their Miles+Bonus card at the hotel reception. It shall be made clear that the stay must be completed before the corresponding miles are credited in the Member’s Account.

MILES ACCRUAL ΑΤ MEDITERRANEAN HOTEL:

1. In order to have Miles properly registered in an Account the corresponding reservation must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are 250 per day of stay. No Miles will be earned should there be a non-show incident, i.e. if the Member does not appear at the hotel without any prior notice.
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who stayed at the hotel, provided that the Member’s data match the client’s, as cited in the transaction, and are attributed within five (5) weeks after the check-out date, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (from a fixed phone) or +30 210 6261000 (from a mobile phone or abroad).
5. The respective Miles from Mediterranean Hotel reservations may be credited in a single Account and only once per transaction.
6. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. A Member does not earn miles on: a) Group rates (conferences, exhibitions, organized tours, incentives e.t.c.) b) Crew rates, under accommodation agreement c) Complimentary stays.
8. In the event of the Program’s cancellation as specified in the General Terms herein, all the collected Miles shall be automatically cancelled and are not exchangeable with offers.
9. Each member must present the Miles+Bonus card to indicate his/her Member ID when checking in at the hotel. Otherwise proper registration of the Miles will not be possible. The confirmation email or receipt, and/or any other relevant documentary evidence should be retained by the Member until the Miles appear in his/her Account. Aegean may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
10. Aegean holds no responsibility with regard to the quality of the supplied services, the availability or any other problem that may arise.
11. Any objections relating to Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the check-out date, commencing from March 31, 2017 (when the Aegean - MEDITERRANEAN Hotel partnership was initiated), by filling in the contact form https://aegeanairlines.custhelp.com/app/ask, having attached the relevant supporting documents, otherwise they will be lost. 

MILES REDEMPTION ΑΤ MEDITERRANEAN HOTEL: 

1. Members who wish to redeem miles at the Mediterranean Hotel in Rhodes must have active accounts.
2. Members must have collected the adequate number of Award Miles in order to exchange them for free stays at the Mediterranean Hotel.
3. For free stays at Mediterranean Hotel, members must submit an online redemption request via their Miles+Bonus account, at least 2 working days prior to the required date. Afterwards, the hotel will inform the member regarding the acceptance or rejection of his request. In case of request acceptance, the corresponding Award Miles will be automatically deducted from the Member's Account.
4. The personal contact details of the Member will be shared with the partner hotels in order to manage the request.
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the reservation completion (once the availability is verified).
6. The Member is allowed to transfer the right to redeem miles to any third party.
7. Once the redemption procedure has been completed, the Member may request a cancellation under the following preconditions:
   
   For reservations from 01.01 to 31.03 and from 01.11 to 31.12:
   - If the cancellation is requested up to 24 hours prior to the declared hotel arrival time, then all the miles used for the redemption shall be refunded in full.- -  If the cancellation is requested within 24 hours from the declared hotel arrival time, then all the miles used for the redemption shall be lost.

 For reservations from 01.04 to 30.06 and from 01.09 to 31.10:
  - If the cancellation is requested up to 3 days prior to the declared hotel arrival time, then all the miles used for the redemption shall be refunded in full.
  - If the cancellation is requested within 3 days from the declared hotel arrival time, then all the miles used for the redemption shall be lost.

For reservations from 01.07 to 31.08:
       - If the cancellation is requested up to 7 days prior to the declared hotel arrival time, then all the miles used for the redemption shall be refunded in full.
        - If the cancellation is requested within 7 days from the declared hotel arrival time, then all the miles used for the redemption shall be lost.

Click here to see the redemption table at Mediterranean Hotel.

Program members may collect miles via staying at RODOS PALACE Hotel in Rhodes by displaying their Miles+Bonus card at the hotel reception. It shall be made clear that the stay must be completed before the corresponding miles are credited in the Member’s Account.

MILES ACCRUAL ΑΤ RODOS PALACE HOTEL:

1. In order to have Miles properly registered in an Account the corresponding reservation must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are 250 per day of stay. No Miles will be earned should there be a non-show incident, i.e. if the Member does not appear at the hotel without any prior notice.
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who stayed at the hotel, provided that the Member’s data match the client’s, as cited in the transaction, and are attributed within five (5) weeks after the check-out date, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (from a fixed phone) or +30 210 6261000 (from a mobile phone or abroad).
5. The respective Miles from RODOS PALACE Hotel reservations may be credited in a single Account and only once per transaction.
6. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. A Member does not earn miles on: a) Group rates (conferences, exhibitions, organized tours, incentives e.t.c.) b) Crew rates, under accommodation agreement c) Complimentary stays.
8. In the event of the Program’s cancelation as specified in the General Terms herein, all the collected Miles shall be automatically cancelled and are not exchangeable with offers.
9. Each member must present the Miles+Bonus card to indicate his/her Member ID when checking in at the hotel. Otherwise proper registration of the Miles will not be possible. The confirmation email or receipt, and/or any other relevant documentary evidence should be retained by the Member until the Miles appear in his/her Account. Aegean may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
10. Aegean holds no responsibility with regard to the quality of the supplied services, the availability or any other problem that may arise.
11. Any objections relating to Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the check-out date, commencing from March 31, 2017 (when the Aegean - RODOS PALACE Hotel partnership was initiated), by filling in the contact form https://aegeanairlines.custhelp.com/app/ask, having attached the relevant supporting documents, otherwise they will be lost. 

MILES REDEMPTION ΑΤ RODOS PALACE HOTEL: 

1. Members who wish to redeem miles at the RODOS PALACE Hotel in Rhodes must have active accounts. 
2. Members must have collected the adequate number of Award Miles in order to exchange them for free stays at the RODOS PALACE. 
3. For free stays at RODOS PALACE Hotel, members must submit an online redemption request via their Miles+Bonus account, at least 2 working days prior to the required date. Afterwards, the hotel will inform the member regarding the acceptance or rejection of his request. In case of request acceptance, the corresponding Award Miles will be automatically deducted from the Member's Account. 
4. The personal contact details of the Member will be shared with the partner hotels in order to manage the request. 
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the reservation completion (once the availability is verified). 
6. The Member is allowed to transfer the right to redeem miles to any third party. 
7. Once the redemption procedure has been completed, the Member may request a cancellation under the following preconditions: 

For reservations from 07.05 to 15.06 and from 26.09 to 28.10:
- If the cancellation is requested up to 2 days prior to the declared hotel arrival time, then all the miles used for the redemption shall be refunded in full.
- If the cancellation is requested within 2 days from the declared hotel arrival time, then all the miles used for the redemption shall be lost.

For reservations from 16.06 to 20.07 and from 25.08 to 25.09:
- If the cancellation is requested up to 3 days prior to the declared hotel arrival time, then all the miles used for the redemption shall be refunded in full.
- If the cancellation is requested within 3 days from the declared hotel arrival time, then all the miles used for the redemption shall be lost.

For reservations from 21.07 to 24.08:
- If the cancellation is requested up to 7 days prior to the declared hotel arrival time, then all the miles used for the redemption shall be refunded in full.
- If the cancellation is requested within 7 days from the declared hotel arrival time, then all the miles used for the redemption shall be lost.

Click here to see the redemption table at RODOS PALACE Hotel.

Program members may collect miles via dinning at Brothers in Law restaurants in Thessaloniki by displaying their Miles+Bonus card. It shall be made clear that the dinner or product purchase must be completed and successfully delivered before the corresponding miles are credited in the Member’s Account. 

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account the corresponding transaction must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are calculated as five times the cost of dinningcompleted by the Member (1€ = 5 Miles).
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who made the transaction, provided that the Member’s data match the buyer’s, as cited in the transaction, and are attributed five (5) weeks after the transaction, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week).
5. The respective Miles from dinner at Brothers in Law restaurants in Thessaloniki may be credited in a unique Account and only once per transaction.
6. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
8. Each member must display the Miles+Bonus membership card indicate his/her Account Number prior to the transaction. Otherwise proper registration of the Miles will not be possible. The purchase receipt should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
9. AEGEAN holds no responsibility with regard to the quality of the dinners, service or any other problem that may arise.
10. Any objections relating to Miles Account transactions concerning a claim for a retroactive credit, should be notified to AEGEAN within twelve (12) months from of the date of the transaction, commencing from April 07, 2017 (when the Brothers in Law restaurants in Thessaloniki partnership was initiated, by filling in the contact form https://aegeanairlines.custhelp.com/app/ask, having attached the purchase receipt, otherwise they will be lost.

MILES REDEMPTION:

1. Members who wish to redeem miles at Brothers in Law restaurant for free dinner, must have active accounts.
2. Members must have collected the adequate number of Award Miles in order to exchange them for products at Brothers in Law restaurant, at their whole retail price.
3. The free meal or the product purchase through Miles redemption is calculated based on the ratio 1 euro = 200 Award Miles.
4. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the transaction.
5. In order for the miles redemption to be completed, the Member must show his/her Miles+Bonus card.
6. The Member is allowed to transfer the right to redeem miles to any third party.
7. No Miles refund will be accepted, once the redemption procedure has been completed.

Program members may collect miles via staying at MAYOR HOTELS & RESORTS in Corfu by displaying their Miles+Bonus card at the hotel reception. It shall be made clear that the stay must be completed before the corresponding miles are credited in the Member’s Account.

MAYOR HOTELS & RESORTS comprise the following units: Capo Di Corfu, Mayor Pelekas Monastery, Mayor La Grotta Verde and Mayor Mon Repos Palace.

MILES ACCRUAL ΑΤ MAYOR HOTELS & RESORTS:

1. In order to have Miles properly registered in an Account the corresponding reservation must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are calculated based on the duration of the stay as per in the tables here.
3. No Miles will be earned should there be a non-show incident, i.e. if the Member does not appear at the hotel without any prior notice.
4. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
5. Miles are credited solely in the Account of the Member who stayed at the hotel, provided that the Member’s data match the client’s, as cited in the transaction, and are attributed within five (5) weeks after the check-out date, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (from a fixed phone) or +30 210 6261000 (from a mobile phone or abroad).
6. The respective Miles from MAYOR HOTELS & RESORTS reservations may be credited in a single Account and only once per transaction.
7. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
8. A Member does not earn miles on: a) Group rates (conferences, exhibitions, organized tours, incentives e.t.c.) b) Crew rates, under accommodation agreement c) Complimentary stays.
9. In the event of the Program’s cancelation as specified in the General Terms herein, all the collected Miles shall be automatically cancelled and are not exchangeable with offers.
10. Each member must present the Miles+Bonus card to indicate his/her Member ID when checking in at the hotel. Otherwise proper registration of the Miles will not be possible. The confirmation email or receipt, and/or any other relevant documentary evidence should be retained by the Member until the Miles appear in his/her Account. Aegean may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
11. Aegean holds no responsibility with regard to the quality of the supplied services, the availability or any other problem that may arise.
12. Any objections relating to Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the check-out date, commencing from April 28th, 2017 (when the Aegean - MAYOR HOTELS & RESORTS partnership was initiated), by filling in the contact form https://aegeanairlines.custhelp.com/app/ask, having attached the relevant supporting documents, otherwise they will be lost. 

MILES REDEMPTION ΑΤ MAYOR HOTELS & RESORTS: 

1. Members who wish to redeem miles at MAYOR HOTELS & RESORTS in Corfu must have active accounts.
2. Members must have collected the adequate number of Award Miles in order to exchange them for free stays at the MAYOR HOTELS & RESORTS.
3. For free stays at MAYOR HOTELS & RESORTS, members must submit an online redemption request via their Miles+Bonus account, at least 2 working days prior to the required date. Afterwards, the hotel will inform the member regarding the acceptance or rejection of his request. In case of request acceptance, the corresponding Award Miles will be automatically deducted from the Member's Account.
4. The personal contact details of the Member will be shared with the partner hotels in order to manage the request.
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the reservation completion (once the availability is verified).
6. The Member is allowed to transfer the right to redeem miles to any third party.
7. Once the redemption procedure has been completed, the Member may request a cancellation under the following preconditions: 
   • If the cancellation is requested up to 14 days prior to the declared hotel arrival time, then all the miles used for the redemption shall be refunded in full.
   • If the cancellation is requested within 14 days from the declared hotel arrival time, then 50% of the miles used for the redemption shall be refunded.
   • In case of No-shows, the 100% of the miles used for the redemption shall be charged.    

Click here to see the redemption table at MAYOR HOTELS & RESORTS.

Program members may collect miles via staying at SIORRA VITTORIA BOUTIQUE HOTEL in Rhodes by displaying their Miles+Bonus card at the hotel reception. It shall be made clear that the stay must be completed before the corresponding miles are credited in the Member’s Account.

MILES ACCRUAL ΑΤ SIORRA VITTORIA BOUTIQUE HOTEL:

1. In order to have Miles properly registered in an Account the corresponding reservation must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are 250 per day of stay. No Miles will be earned should there be a non-show incident, i.e. if the Member does not appear at the hotel without any prior notice.
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who stayed at the hotel, provided that the Member’s data match the client’s, as cited in the transaction, and are attributed within five (5) weeks after the check-out date, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (from a fixed phone) or +30 210 6261000 (from a mobile phone or abroad).
5. The respective Miles from SIORRA VITTORIA BOUTIQUE HOTEL reservations may be credited in a single Account and only once per transaction.
6. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. A Member does not earn miles on: a) Group rates (conferences, exhibitions, organized tours, incentives e.t.c.) b) Crew rates, under accommodation agreement c) Complimentary stays.
8. In the event of the Program’s cancellation as specified in the General Terms herein, all the collected Miles shall be automatically cancelled and are not exchangeable with offers.
9. Each member must present the Miles+Bonus card to indicate his/her Member ID when checking in at the hotel. Otherwise proper registration of the Miles will not be possible. The confirmation email or receipt, and/or any other relevant documentary evidence should be retained by the Member until the Miles appear in his/her Account. Aegean may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
   Aegean holds no responsibility with regard to the quality of the supplied services, the availability or any other problem that may arise.
10. Any objections relating to Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the check-out date, commencing from April 28th, 2017 (when the Aegean - SIORRA VITTORIA BOUTIQUE HOTEL partnership was initiated), by fill in the contact form https://aegeanairlines.custhelp.com/app/ask, having attached the relevant supporting documents, otherwise they will be lost. 

MILES REDEMPTION ΑΤ SIORRA VITTORIA BOUTIQUE HOTEL: 

1. Members who wish to redeem miles at SIORRA VITTORIA BOUTIQUE HOTEL in Rhodes must have active accounts. 
2. Members must have collected the adequate number of Award Miles in order to exchange them for free stays at the SIORRA VITTORIA BOUTIQUE HOTEL.
3. For free stays at SIORRA VITTORIA BOUTIQUE HOTEL, members must submit an online redemption request via their Miles+Bonus account, at least 2 working days prior to the required date. Afterwards, the hotel will inform the member regarding the acceptance or rejection of his request. In case of request acceptance, the corresponding Award Miles will be automatically deducted from the Member's Account. 
4. The personal contact details of the Member will be shared with the partner hotels in order to manage the request. 
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the reservation completion (once the availability is verified). 
6. The Member is allowed to transfer the right to redeem miles to any third party.
7. Once the redemption procedure has been completed, the Member may request a cancellation under the following preconditions:
   - If the cancellation is requested up to 14 days prior to the declared hotel arrival time, then all the miles used for the redemption shall be refunded in full.
   - If the cancellation is requested within 14 days from the declared hotel arrival time, then all the miles used for the redemption shall be lost.
   - In case of No-shows, the 100% of the miles used for the redemption shall be charged.

Click here to see the redemption table at SIORRA VITTORIA BOUTIQUE HOTEL.

Program members may collect or redeem miles via purchasing bathing care services from Polis Hammam - Polis Loutron by displaying their Miles+Bonus card.

Avliton 6-8, 10554 Psirri, Athens
43 Filonos str., 185 31, Piraeus
40 A Konstantinou Karamanli St. 55132, Agios Ioannis Kalamaria, Thessaloniki
Monastiriou 16,(1st floor of Capsis Hotel), 54629, Thessaloniki

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account, the corresponding transaction must have been carried out by the Member himself, the purchase of the service must concern exclusively the member himself and the Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are calculated as ten times the cost of purchases of services (excluding packages and offers) completed by the Member (1€ = 10 Miles).
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC."
4. Miles are credited solely in the Account of the Member who made the transaction and are attributed five (5) weeks after the transaction, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week).
5. The respective Miles from every purchase of service at Polis Hammam - Polis Loutron may be credited in a unique Account and only once per transaction.
6. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
8. Each member must display the Miles+Bonus membership card to indicate his/her Member ID prior to the transaction at Polis Hammam - Polis Loutron. Otherwise proper registration of the Miles will not be possible. The purchase receipt should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
9. AEGEAN holds no responsibility with regard to the quality of the services or any other problem that may arise.
10. Any objections relating to Miles Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from the date of the transaction, by sending an e-mail to AEGEAN (to https://aegeanairlines.custhelp.com/app/ask), having attached the purchase receipt, otherwise they will be lost.

MILES REDEMPTION ON POLIS HAMMAM - POLIS LOUTRON:

1. Members who wish to redeem miles at Polis Hammam - Polis Loutron stores for free services purchasing, must have active accounts.
2. Members must have collected the adequate number of Award Miles in order to exchange them for beauty services at Polis Hammam - Polis Loutron stores, at their whole retail price.
3. The free meal or the meal purchase through Miles redemption is calculated based on the ratio 1 euro = 200 Award Miles.
4. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the transaction.
5. In order for the miles redemption to be completed, the Member must show his/her Miles+Bonus card.
6. The Member is allowed to transfer the right to redeem miles to any third party.
7. No Miles refund will be accepted, once the redemption procedure has been completed.

Program members may collect miles via staying at ELENA HOTEL in Mykonos by displaying their Miles+Bonus card at the hotel reception. It shall be made clear that the stay must be completed before the corresponding miles are credited in the Member’s Account.

MILES ACCRUAL ΑΤ ELENA HOTEL:

1. In order to have Miles properly registered in an Account the corresponding reservation must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are 250 per day of stay. No Miles will be earned should there be a non-show incident, i.e. if the Member does not appear at the hotel without any prior notice.
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who stayed at the hotel, provided that the Member’s data match the client’s, as cited in the transaction, and are attributed within five (5) weeks after the check-out date, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (from a fixed phone) or +30 210 6261000 (from a mobile phone or abroad).
5. The respective Miles from ELENA HOTEL reservations may be credited in a single Account and only once per transaction.
6. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. A Member does not earn miles on: a) Group rates (conferences, exhibitions, organized tours, incentives e.t.c.) b) Crew rates, under accommodation agreement c) Complimentary stays.
8. In the event of the Program’s cancelation as specified in the General Terms herein, all the collected Miles shall be automatically cancelled and are not exchangeable with offers.
9. Each member must present the Miles+Bonus card to indicate his/her Member ID when checking in at the hotel. Otherwise proper registration of the Miles will not be possible. The confirmation email or receipt, and/or any other relevant documentary evidence should be retained by the Member until the Miles appear in his/her Account. Aegean may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
10. Aegean holds no responsibility with regard to the quality of the supplied services, the availability or any other problem that may arise.
11. Any objections relating to Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the check-out date, commencing from July 21st, 2017 (when the Aegean - ELENA HOTEL partnership was initiated), by fill in the contact form https://aegeanairlines.custhelp.com/app/ask, having attached the relevant supporting documents, otherwise they will be lost. 

MILES REDEMPTION ΑΤ ELENA HOTEL: 

1. Members who wish to redeem miles at ELENA HOTEL in Mykonos must have active accounts. 
2. Members must have collected the adequate number of Award Miles in order to exchange them for free stays at the ELENA HOTEL. 
3. For free stays at ELENA HOTEL, members must submit an online redemption request via their Miles+Bonus account, at least 2 working days prior to the required date. Afterwards, the hotel will inform the member regarding the acceptance or rejection of his request. In case of request acceptance, the corresponding Award Miles will be automatically deducted from the Member's Account. 
4. The personal contact details of the Member will be shared with the partner hotels in order to manage the request. 
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the reservation completion (once the availability is verified). 
6. The Member is allowed to transfer the right to redeem miles to any third party. 
7. Once the redemption procedure has been completed, the Member may request a cancellation under the following preconditions: 

For reservations from 01.01 to 30.06 &  from 20.09 to 31.12:
• If the cancellation is requested up to 10 days prior to the declared hotel arrival time, then all the miles used for the redemption shall be refunded in full.
• If the cancellation is requested between 10-1 days prior to the declared hotel arrival time, then 50% of the miles used for the redemption shall be refunded.
• If the cancellation is requested within 1 day from the declared hotel arrival time, then all the miles used for the redemption shall be lost.
• In case of No-shows, the 100% of the miles used for the redemption shall be charged.    

For reservations from 01.07 to 19.09:
• If the cancellation is requested up to 20 days prior to the declared hotel arrival time, then all the miles used for the redemption shall be refunded in full.
• If the cancellation is requested between 20-1 days prior to the declared hotel arrival time, then 50% of the miles used for the redemption shall be refunded.
•If the cancellation is requested within 1 day from the declared hotel arrival time, then all the miles used for the redemption shall be lost.
• In case of No-shows, the 100% of the miles used for the redemption shall be charged.    

Click here to see the redemption table at ELENA HOTEL.

Program members may collect miles via purchasing products from GOFAS Jewelry by displaying their Miles+Bonus card. It shall be made clear that the product purchase must be completed and successfully delivered before the corresponding miles are credited in the Member’s Account.

GOFAS Jewelry comprises the following units: 

GREECE
GOFAS (Athens, Stadiou 3)
GOFAS (Matogianni 43)
GOFAS (Thessaloniki, Aristotelous 49)
GOFAS (Athens International Airport, Intra Schengen area Β)

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account the corresponding transaction must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are calculated as equal the cost of purchases completed by the Member (1€ = 1 Mile). No Miles will be earned should there be a return or refusal to accept the product delivery or its unsuccessful delivery.
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Offers, discounts and tax free purchases are excluded from mileage accrual.
5. Miles are credited solely in the Account of the Member who made the transaction, provided that the Member’s data match the buyer’s, as cited in the transaction, and are attributed five (5) weeks after the transaction, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week).
6. The respective Miles from purchases at GOFAS stores may be credited in a unique Account and only once per transaction.
7. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
8. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
9. Each member must display the Miles+Bonus membership card indicate his/her Account Number prior to the transaction. Otherwise proper registration of the Miles will not be possible. The purchase receipt should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
10. AEGEAN holds no responsibility with regard to the quality of the products, service or any other problem that may arise.
11. Any objections relating to Miles Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the date of the transaction, commencing from October 26, 2017 (when the Aegean- GOFAS stores partnership was initiated, by sending an e-mail to AEGEAN (to https://aegeanairlines.custhelp.com/app/ask), having attached the purchase receipt, otherwise they will be lost.

MILES REDEMPTION ON GOFAS JEWELRY STORES:

1. Members who wish to redeem miles at GOFAS stores for free purchasing products, must have active accounts.
2. Members must have collected the adequate number of Award Miles in order to exchange them for products at GOFAS stores, at their whole retail price or part of it.
3. The free meal or the product purchase through Miles redemption is calculated based on the ratio 1 euro = 200 Award Miles.
4. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the transaction.
5. In order for the miles redemption to be completed, the Member must show his/her Miles+Bonus card as well as his/her ID card or passport.
6. The Member is not allowed to transfer the right to redeem miles to any third party.
7. No Miles refund will be accepted, once the redemption procedure has been completed, even if the purchased product is changed or returned.

Program members may collect miles via purchasing meals from ESTRELLA street food stops by displaying their Miles+Bonus card. 

ESTRELLA comprises the following units: 

GREECE
Thessaloniki, Pavlou Mela 48 
Athens,Romvis 24Α Syntagma
Chania, Akti Miaouli 20 
CYPRUS
Limassol, Maximos Plaza, Georgiou Griva & Makarios III Avenue (close to Agios Nicolaos roundabout)

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account the corresponding transaction must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are calculated as 5 times the cost of purchases completed by the Member (1€ = 5 Miles).
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who made the transaction, provided that the Member’s data match the buyer’s, as cited in the transaction, and are attributed five (5) weeks after the transaction, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week).
5. The respective Miles from purchases at ESTRELLA spots may be credited in a unique Account and only once per transaction.
6. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
8. Each member must display the Miles+Bonus membership card indicate his/her Account Number prior to the transaction. Otherwise proper registration of the Miles will not be possible. The purchase receipt should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
9. AEGEAN holds no responsibility with regard to the quality of the meals, service or any other problem that may arise.
10. Any objections relating to Miles Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the date of the transaction, commencing from January 22nd, 2018 (when the Aegean- Estrella stores partnership was initiated, by sending an e-mail to AEGEAN (to https://aegeanairlines.custhelp.com/app/ask), having attached the purchase receipt, otherwise they will be lost.

MILES REDEMPTION ON ESTRELLA SPOTS:

1. Members who wish to redeem miles at ESTRELLA spots for free meals purchasing, must have active accounts.
2. Members must have collected the adequate number of Award Miles in order to exchange them for meals at ESTRELLA spots, at their whole retail price.
3. The free meal or the meal purchase through Miles redemption is calculated based on the ratio 1 euro = 200 Award Miles.
4. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the transaction.
5. In order for the miles redemption to be completed, the Member must show his/her Miles+Bonus card as well as his/her ID card or passport.
6. The Member is not allowed to transfer the right to redeem miles to any third party.
7. No Miles refund will be accepted, once the redemption procedure has been completed.

Program members may collect miles via staying at HOTEL PRINCESS LANASSA  in Kostitsi, Ioannina by displaying their Miles+Bonus card at the hotel reception. It shall be made clear that the stay must be completed before the corresponding miles are credited in the Member’s Account.

MILES ACCRUAL ΑΤ ΤHE HOTEL PRINCESS LANASSA:

1. In order to have Miles properly registered in an Account the corresponding reservation must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are calculated as twice the cost of the reservation completed by the Member (1€ = 2 Miles). No Miles will be earned should there be a non-show incident, i.e. if the Member does not appear at the hotel without any prior notice.
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who stayed at the hotel, provided that the Member’s data match the client’s, as cited in the transaction, and are attributed within five (5) weeks after the check-out date, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (from a fixed phone) or +30 210 6261000 (from a mobile phone or abroad).
5. The respective Miles from HOTEL PRINCESS LANASSA reservations may be credited in a single Account and only once per transaction.
6. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. A Member does not earn miles on: a) Group rates (conferences, exhibitions, organized tours, incentives e.t.c.) b) Crew rates, under accommodation agreement c) Complimentary stays.
8. In the event of the Program’s cancellation as specified in the General Terms herein, all the collected Miles shall be automatically cancelled and are not exchangeable with offers.
9. Each member must present the Miles+Bonus card to indicate his/her Member ID when checking in at the hotel. Otherwise proper registration of the Miles will not be possible. The confirmation email or receipt, and/or any other relevant documentary evidence should be retained by the Member until the Miles appear in his/her Account. Aegean may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
10. Aegean holds no responsibility with regard to the quality of the supplied services, the availability or any other problem that may arise.
11. Any objections relating to Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the check-out date, commencing from November the 29th, 2017 (when the Aegean HOTEL PRINCESS LANASSA partnership was initiated), by fill in the contact form https://aegeanairlines.custhelp.com/app/ask, having attached the relevant supporting documents, otherwise they will be lost. 

MILES REDEMPTION ΑΤ ΤHE HOTEL PRINCESS LANASSA: 

1. Members who wish to redeem miles at the HOTEL PRINCESS LANASSA in Kostitsi, Ioannina must have active accounts. 
2. Members must have collected the adequate number of Award Miles in order to exchange them for free stays at the HOTEL PRINCESS LANASSA. 
3. For free stays at HOTEL PRINCESS LANASSA, members must submit an online redemption request via their Miles+Bonus account, at least 2 working days prior to the required date. Afterwards, the hotel will inform the member regarding the acceptance or rejection of his request. In case of request acceptance, the corresponding Award Miles will be automatically deducted from the Member's Account. 
4. The personal contact details of the Member will be shared with the partner hotels in order to manage the request. 
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the reservation completion (once the availability is verified). 
6. The Member is allowed to transfer the right to redeem miles to any third party. 
7. Once the redemption procedure has been completed, the Member may request a cancellation under the following preconditions: 

• If the cancellation is requested up to 15 days prior to the declared hotel arrival time, then all the miles used for the redemption shall be refunded in full.
• If the cancellation is requested within 15 days from the declared hotel arrival time, then 50% of the miles used for the redemption shall be refunded.
• In case of No-shows, the 100% of the miles used for the redemption shall be charged.    

Click here to see the redemption table at HOTEL PRINCESS LANASSA.

Program members may collect miles via staying at MAKEDONIA PALACE hotel in Thessaloniki by displaying their Miles+Bonus card at the hotel reception. It shall be made clear that the stay must be completed before the corresponding miles are credited in the Member’s Account.

MILES ACCRUAL ΑΤ MAKEDONIA PALACE:

1. In order to have Miles properly registered in an Account the corresponding reservation must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are 250 per day of stay. No Miles will be earned should there be a non-show incident, i.e. if the Member does not appear at the hotel without any prior notice.
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who stayed at the hotel, provided that the Member’s data match the client’s, as cited in the transaction, and are attributed within five (5) weeks after the check-out date, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (from a fixed phone) or +30 210 6261000 (from a mobile phone or abroad).
5. The respective Miles from MAKEDONIA PALACE reservations may be credited in a single Account and only once per transaction.
6. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. A Member does not earn miles on: a) Group rates (conferences, exhibitions, organized tours, incentives e.t.c.) b) Crew rates, under accommodation agreement c) Complimentary stays.
8. In the event of the Program’s cancellation as specified in the General Terms herein, all the collected Miles shall be automatically cancelled and are not exchangeable with offers.
9. Each member must present the Miles+Bonus card to indicate his/her Member ID when checking in at the hotel. Otherwise proper registration of the Miles will not be possible. The confirmation email or receipt, and/or any other relevant documentary evidence should be retained by the Member until the Miles appear in his/her Account. Aegean may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
10. Aegean holds no responsibility with regard to the quality of the supplied services, the availability or any other problem that may arise.
11. Any objections relating to Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the check-out date, commencing from December 5th, 2017 (when the Aegean - MAKEDONIA PALACE partnership was initiated), by fill in the contact form https://aegeanairlines.custhelp.com/app/ask, having attached the relevant supporting documents, otherwise they will be lost.

MILES REDEMPTION ΑΤ MAKEDONIA PALACE:

1. Members who wish to redeem miles at MAKEDONIA PALACE in Thessaloniki must have active accounts.
2. Members must have collected the adequate number of Award Miles in order to exchange them for free stays at the MAKEDONIA PALACE hotel.
3. For free stays at MAKEDONIA PALACE, members must submit an online redemption request via their Miles+Bonus account, at least 2 working days prior to the required date. Afterwards, the hotel will inform the member regarding the acceptance or rejection of his request. In case of request acceptance, the corresponding Award Miles will be automatically deducted from the Member's Account.
4. The personal contact details of the Member will be shared with the partner hotels in order to manage the request.
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the reservation completion (once the availability is verified).
6. The Member is allowed to transfer the right to redeem miles to any third party.
7. Once the redemption procedure has been completed, the Member may request a cancellation under the following preconditions:

• If the cancellation is requested up to 1 day prior to the declared hotel arrival time, then all the miles used for the redemption shall be refunded in full.
• If the cancellation is requested within 1 day from the declared hotel arrival time, then 50% of the miles used for the redemption shall be refunded.
• In case of No-shows, the 100% of the miles used for the redemption shall be charged. 

Click here to see the redemption table at MAKEDONIA PALACE.

Program members may collect miles via staying at PORTO PALACE HOTEL in Thessaloniki by displaying their Miles+Bonus card at the hotel reception. It shall be made clear that the stay must be completed before the corresponding miles are credited in the Member’s Account.

MILES ACCRUAL ΑΤ PORTO PALACE HOTEL:

1. In order to have Miles properly registered in an Account the corresponding reservation must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are 250 per day of stay. No Miles will be earned should there be a non-show incident, i.e. if the Member does not appear at the hotel without any prior notice.
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who stayed at the hotel, provided that the Member’s data match the client’s, as cited in the transaction, and are attributed within five (5) weeks after the check-out date, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (from a fixed phone) or +30 210 6261000 (from a mobile phone or abroad).
5. The respective Miles from PORTO PALACE reservations may be credited in a single Account and only once per transaction.
6. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. A Member does not earn miles on: a) Group rates (conferences, exhibitions, organized tours, incentives e.t.c.) b) Crew rates, under accommodation agreement c) Complimentary stays.
8. In the event of the Program’s cancellation as specified in the General Terms herein, all the collected Miles shall be automatically cancelled and are not exchangeable with offers.
9. Each member must present the Miles+Bonus card to indicate his/her Member ID when checking in at the hotel. Otherwise proper registration of the Miles will not be possible. The confirmation email or receipt, and/or any other relevant documentary evidence should be retained by the Member until the Miles appear in his/her Account. Aegean may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
10. Aegean holds no responsibility with regard to the quality of the supplied services, the availability or any other problem that may arise.
11. Any objections relating to Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the check-out date, commencing from January 15th, 2018(when the Aegean - PORTO PALACE HOTEL partnership was initiated), by fill in the contact form https://aegeanairlines.custhelp.com/app/ask, having attached the relevant supporting documents, otherwise they will be lost. 

MILES REDEMPTION ΑΤ PORTO PALACE HOTEL: 

1. Members who wish to redeem miles at PORTO PALACE HOTEL in Thessaloniki must have active accounts. 
2. Members must have collected the adequate number of Award Miles in order to exchange them for free stays at the PORTO PALACE HOTEL. 
3. For free stays at PORTO PALACE, members must submit an online redemption request via their Miles+Bonus account, at least 2 working days prior to the required date. Afterwards, the hotel will inform the member regarding the acceptance or rejection of his request. In case of request acceptance, the corresponding Award Miles will be automatically deducted from the Member's Account. 
4. The personal contact details of the Member will be shared with the partner hotels in order to manage the request. 
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the reservation completion (once the availability is verified). 
6. The Member is allowed to transfer the right to redeem miles to any third party. 
7. Once the redemption procedure has been completed, the Member may request a cancellation under the following preconditions: 

- If the cancellation is requested between 10-5 days prior to the declared hotel arrival time, then 50% of the miles used for the redemption shall be refunded.
- If the cancellation is requested within 4 days from the declared hotel arrival time, then 100% of the miles used for the redemption shall be charged.
- In case of No-shows, the 100% of the miles used for the redemption shall be charged.    

Click here to see the redemption table at PORTO PALACE HOTEL

Program members may collect miles via dinning at Cin Cin cocktail bar in Thessaloniki by displaying their Miles+Bonus card. 

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account the corresponding transaction must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are calculated as five times the cost of dinning completed by the Member (1€ = 5 Miles).
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who made the transaction, provided that the Member’s data match the buyer’s, as cited in the transaction, and are attributed five (5) four (4) weeks after the transaction, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week).
5. The respective Miles from dinner at Cin Cin cocktail bar in Thessaloniki may be credited in a unique Account and only once per transaction.
6. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
8. Each member must display the Miles+Bonus membership card indicate his/her Account Number prior to the transaction. Otherwise proper registration of the Miles will not be possible. The purchase receipt should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
9. AEGEAN holds no responsibility with regard to the quality of the dinners, service or any other problem that may arise.
10. Any objections relating to Miles Account transactions concerning a claim for a retroactive credit, should be notified to AEGEAN within twelve (12) months from of the date of the transaction, commencing from 22ndJanuary, 2018(when the Aegean Cin Cin cocktail bar in Thessaloniki partnership was initiated, by sending an e-mail to AEGEAN (to https://aegeanairlines.custhelp.com/app/ask), having attached the purchase receipt, otherwise they will be lost.

MILES REDEMPTION:

1. Members who wish to redeem miles at Cin Cin cocktail bar for free dinning, must have active accounts.
2. Members must have collected the adequate number of Award Miles in order to exchange them for dinners at Cin Cin cocktail bar, at their whole retail price.
3. The free meal or the product purchase through Miles redemption is calculated based on the ratio 1 euro = 200 Award Miles.
4. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the transaction.
5. In order for the miles redemption to be completed, the Member must show his/her Miles+Bonus card.
6. The Member is allowed to transfer the right to redeem miles to any third party.
7. No Miles refund will be accepted, once the redemption procedure has been completed. 

Program members may collect miles via dinning at Allegro lounge bar restaurant in Thessaloniki by displaying their Miles+Bonus card. 

As of the 23nd of February 2024, Allegro restaurant in Thessaloniki, will exit the Miles+Bonus program. As a result, after this date, Miles+Bonus members will not be able to earn and redeem miles for meals and drinks in the restaurant. Miles+Bonus members will be able to claim miles until the 22nd of February 2025, for meals and drinks taken until the 23nd of February 2024.

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account the corresponding transaction must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are calculated as five times the cost of dinning completed by the Member (1€ = 5 Miles).
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who made the transaction, provided that the Member’s data match the buyer’s, as cited in the transaction, and are attributed five (5) four (4) weeks after the transaction, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week).
5. The respective Miles from dinner at Allegro lounge bar restaurant in Thessaloniki may be credited in a unique Account and only once per transaction.
6. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
8. Each member must display the Miles+Bonus membership card indicate his/her Account Number prior to the transaction. Otherwise proper registration of the Miles will not be possible. The purchase receipt should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
9. AEGEAN holds no responsibility with regard to the quality of the dinners, service or any other problem that may arise.
10. Any objections relating to Miles Account transactions concerning a claim for a retroactive credit, should be notified to AEGEAN within twelve (12) months from of the date of the transaction, commencing from 22nd January, 2018(when the Aegean- Allegro lounge bar restaurant in Thessaloniki partnership was initiated, by sending an e-mail to AEGEAN (to https://aegeanairlines.custhelp.com/app/ask), having attached the purchase receipt, otherwise they will be lost.

MILES REDEMPTION:

1. Members who wish to redeem miles at Allegro lounge bar restaurant for free dinner, must have active accounts.
2. Members must have collected the adequate number of Award Miles in order to exchange them for products at Allegro lounge bar restaurant at their whole retail price.
3. The free meal or the product purchase through Miles redemption is calculated based on the ratio 1 euro = 200 Award Miles.
4. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the transaction.
5. In order for the miles redemption to be completed, the Member must show his/her Miles+Bonus card.
6. The Member is allowed to transfer the right to redeem miles to any third party.
7. No Miles refund will be accepted, once the redemption procedure has been completed. 

Miles+Bonus members may convert Heathrow Points earned from any Heathrow Rewards transaction to Miles+Bonus award miles.

CONVERSION OF HEATHROW POINTS TO MILES:

1. Heathrow Rewards Points can be exchanged for Miles+Bonus award miles. Every Miles+Bonus member, that is also a member of Heathrow Rewards program, will have the opportunity to convert his/her Heathrow Points to Miles+Bonus award miles. The conversion rate will be as follows:
   - 250 points = 250 miles 
2. The Convert Heathrow Rewards points could be in multiples of 250 Miles+Bonus award miles. Minimum conversion is 250 points with no maximum limit.
3. To convert Heathrow Rewards Points to Miles+Bonus award miles, members should visit https://rewards.heathrow.com/web/lhr/enjoy-rewards 
4. Heathrow points are collected as per Heathrow Rewards rules. For information about Heathrow Rewards collect points visit https://rewards.heathrow.com/web/lhr/collect-points 
5. In order to have Miles registered in an Account, the corresponding conversion must have been requested by the same member whose Heathrow Rewards Account and Miles+Bonus Account must be in an active status. 
6. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.". 
7. Miles are credited solely in the Account of the Member who requested the conversion, provided that Heathrow Member’s data match exactly Miles+Bonus Member’s data, and are attributed within 15 days after the conversion request, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (from a fixed phone) or +30 210 6261000 (from a mobile phone or abroad). 
8. The respective Miles from Heathrow Points conversion may be credited in a single Account and only once per transaction. 
9. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid. 
10. In the event of the Program’s cancelation as specified in the General Terms herein, all the collected Miles shall be automatically cancelled and are not exchangeable with offers. 
11. Aegean holds no responsibility with regard to the quality of the services supplied by the Partner or any other problem that may arise. 
12. Any conversion should be requested from the 17th April 2018 (when the Aegean- Heathrow Rewards partnership was initiated).

Program members may collect miles via staying at Sunrise Resort Hotel in Molyvos, Mytilene by displaying their Miles+Bonus card at the hotel reception. It shall be made clear that the stay must be completed before the corresponding miles are credited in the Member’s Account.

MILES ACCRUAL ΑΤ SUNRISE RESORT HOTEL:

1. In order to have Miles properly registered in an Account the corresponding reservation must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are calculated as twice the cost of the reservation completed by the Member (1€ = 2 Miles). No Miles will be earned should there be a non-show incident, i.e. if the Member does not appear at the hotel without any prior notice.
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who stayed at the hotel, provided that the Member’s data match the client’s, as cited in the transaction, and are attributed within five (5) weeks after the check-out date, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (from a fixed phone) or +30 210 6261000 (from a mobile phone or abroad).
5. The respective Miles from SUNRISE RESORT HOTEL reservations may be credited in a single Account and only once per transaction.
6. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. A Member does not earn miles on: a) Group rates (conferences, exhibitions, organized tours, incentives e.t.c.) b) Crew rates, under accommodation agreement c) Complimentary stays.
8. In the event of the Program’s cancellation as specified in the General Terms herein, all the collected Miles shall be automatically cancelled and are not exchangeable with offers.
9. Each member must present the Miles+Bonus card to indicate his/her Member ID when checking in at the hotel. Otherwise proper registration of the Miles will not be possible. The confirmation email or receipt, and/or any other relevant documentary evidence should be retained by the Member until the Miles appear in his/her Account. Aegean may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
10. Aegean holds no responsibility with regard to the quality of the supplied services, the availability or any other problem that may arise.
11. Any objections relating to Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the check-out date, commencing from May the 14th, 2018 (when the Aegean SUNRISE RESORT HOTEL partnership was initiated), by fill in the contact form https://aegeanairlines.custhelp.com/app/ask, having attached the relevant supporting documents, otherwise they will be lost.

MILES REDEMPTION ΑΤ SUNRISE RESORT HOTEL: 

1. Members who wish to redeem miles at the SUNRISE RESORT HOTEL in Molyvos, Mytilene must have active accounts.
2. Members must have collected the adequate number of Award Miles in order to exchange them for free stays at the SUNRISE RESORT HOTEL.
3. For free stays at SUNRISE RESORT HOTEL, members must submit an online redemption request via their Miles+Bonus account, at least 2 working days prior to the required date. Afterwards, the hotel will inform the member regarding the acceptance or rejection of his request. In case of request acceptance, the corresponding Award Miles will be automatically deducted from the Member's Account.
4. The personal contact details of the Member will be shared with the partner hotels in order to manage the request.
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the reservation completion (once the availability is verified).
6. The Member is allowed to transfer the right to redeem miles to any third party.
7. Once the redemption procedure has been completed, the Member may request a cancellation by contacting the partner under the following preconditions:

• If the cancellation is requested up to 14 days prior to the declared hotel arrival time, then all the miles used for the redemption shall be refunded in full.
• If the cancellation is requested within 14 days from the declared hotel arrival time, then 50% of the miles used for the redemption shall be refunded.
• In case of No-shows, the 50% of the miles used for the redemption shall be charged.

Click here to see the redemption table at Sunrise Resort Hotel.

Program members may collect miles via purchasing entrance tickets and products from the shop of "The World of Ouzo" museum in Mytilene by displaying their Miles+Bonus card. 

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account the corresponding transaction must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are calculated as 5 times the cost of purchases completed by the Member (1€ = 5 Miles). 
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who made the transaction, provided that the Member’s data match the buyer’s, as cited in the transaction, and are attributed five (5) weeks after the transaction, at the latest. Each Member may be informed about the accumulated Miles through the
   Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week).
5. The respective Miles from purchases at "The World of Ouzo" museum may be credited in a unique Account and only once per transaction.
6. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
8. Each member must display the Miles+Bonus membership card indicate his/her Account Number prior to the transaction. Otherwise proper registration of the Miles will not be possible. The purchase receipt should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
9. AEGEAN holds no responsibility with regard to the quality of the products, service or any other problem that may arise.
10. Any objections relating to Miles Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the date of the transaction, commencing from 14th May, 2018 (when the Aegean- "The World of Ouzo" museum in Mytilene partnership was initiated, by sending an e-mail to AEGEAN (to https://aegeanairlines.custhelp.com/app/ask), having attached the purchase receipt, otherwise they will be lost.

MILES REDEMPTION ON ΤΗΕ WORLD OF OUZO MUSEUM:

1. Members who wish to redeem miles at "The World of Ouzo" museum in Mytilene for free purchasing products and entrance tickets, must have active accounts.
2. Members must have collected the adequate number of Award Miles in order to exchange them for products and entrance tickets at "The World of Ouzo" museum in Mytilene, at their whole retail price.
3. The free meal or the product purchase through Miles redemption is calculated based on the ratio 1 euro = 200 Award Miles.
4. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the transaction.
5. In order for the miles redemption to be completed, the Member must show his/her Miles+Bonus card.
6. The Member is not allowed to transfer the right to redeem miles to any third party.
7. No Miles refund will be accepted, once the redemption procedure has been completed, even if the purchased product is changed or returned.

Program members may collect miles via staying at Ηeliotopos in Imerovigli, Santorini, by displaying their Miles+Bonus card at the hotel reception. It shall be made clear that the stay must be completed before the corresponding miles are credited in the Member’s Account.

MILES ACCRUAL ΑΤ HELIOTOPOS:

1. In order to have Miles properly registered in an Account the corresponding reservation must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are calculated as twice the cost of the reservation completed by the Member (1€ = 2 Miles). No Miles will be earned should there be a non-show incident, i.e. if the Member does not appear at the hotel without any prior notice.
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who stayed at the hotel, provided that the Member’s data match the client’s, as cited in the transaction, and are attributed within five (5) weeks after the check-out date, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (from a fixed phone) or +30 210 6261000 (from a mobile phone or abroad).
5. The respective Miles from Heliotopos Hotel reservations may be credited in a single Account and only once per transaction.
6. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. A Member does not earn miles on: a) Group rates (conferences, exhibitions, organized tours, incentives e.t.c.) b) Crew rates, under accommodation agreement c) Complimentary stays.
8. In the event of the Program’s cancellation as specified in the General Terms herein, all the collected Miles shall be automatically cancelled and are not exchangeable with offers.
9. Each member must present the Miles+Bonus card to indicate his/her Member ID when checking in at the hotel. Otherwise proper registration of the Miles will not be possible. The confirmation email or receipt, and/or any other relevant documentary evidence should be retained by the Member until the Miles appear in his/her Account. Aegean may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
10. Aegean holds no responsibility with regard to the quality of the supplied services, the availability or any other problem that may arise.
11. Any objections relating to Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the check-out date, commencing from the 15th June 2018 (when the Aegean – Heliotopos Hotel partnership was initiated), by fill in the contact form https://aegeanairlines.custhelp.com/app/ask, having attached the relevant supporting documents, otherwise they will be lost.

MILES REDEMPTION ΑΤ HELIΟTOPOS HOTEL: 

1. Members who wish to redeem miles at Heliotopos Hotel in Imerovigli Santorini, must have active accounts.
2. Members must have collected the adequate number of Award Miles in order to exchange them for free stays at Heliotopos Hotel.
3. For free stays at Heliotopos Hotel, members must submit an online redemption request via their Miles+Bonus account, at least 2 working days prior to the required date. Afterwards, the hotel will inform the member regarding the acceptance or rejection of his request. In case of request acceptance, the corresponding Award Miles will be automatically deducted from the Member's Account.
4. The personal contact details of the Member will be shared with the partner hotels in order to manage the request.
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the reservation completion (once the availability is verified).
6. The Member is allowed to transfer the right to redeem miles to any third party.
7. Once the redemption procedure has been completed, the Member may request a cancellation by contacting the partner under the following preconditions:

• In case of cancellation or no-show, the 100% of the miles used for the redemption shall be charged.

Click here to see the redemption table at Heliotopos Hotel.

Program members may collect miles via staying Myconian Collection Hotels & Resorts,  by displaying their Miles+Bonus card at the hotel reception. It shall be made clear that the stay must be completed before the corresponding miles are credited in the Member’s Account. Myconian Collection Hotels & Resorts comprise the following units: 

Myconian Royal, Myconian Imperial, Myconian Villas, Myconian Avaton, Myconian Utopia, Myconian Kyma, Myconian Korali, Myconian Naia, Myconian Ambassador

MILES ACCRUAL ΑΤ MYCONIAN COLLECTION HOTELS & RESORTS:

1. In order to have Miles properly registered in an Account the corresponding reservation must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are calculated as twice the cost of the reservation completed by the Member (1€ = 2 Miles). No Miles will be earned should there be a non-show incident, i.e. if the Member does not appear at the hotel without any prior notice. 
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who stayed at the hotel, provided that the Member’s data match the client’s, as cited in the transaction, and are attributed within five (5) weeks after the check-out date, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (from a fixed phone) or +30 210 6261000 (from a mobile phone or abroad).
5. The respective Miles from Myconian Collection Hotels & Resorts reservations may be credited in a single Account and only once per transaction.
6. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. A Member does not earn miles on: a) Group rates (conferences, exhibitions, organized tours, incentives e.t.c.) b) Crew rates, under accommodation agreement c) Complimentary stays.
8. In the event of the Program’s cancelation as specified in the General Terms herein, all the collected Miles shall be automatically cancelled and are not exchangeable with offers.
9. Each member must present the Miles+Bonus card to indicate his/her Member ID when checking in at the hotel. Otherwise proper registration of the Miles will not be possible. The confirmation email or receipt, and/or any other relevant documentary evidence should be retained by the Member until the Miles appear in his/her Account. Aegean may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
10. Aegean holds no responsibility with regard to the quality of the supplied services, the availability or any other problem that may arise.
11. Any objections relating to Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the check-out date, commencing from 21st May, 2018 (when the Aegean – Myconian Collection Hotels & Resorts partnership was initiated), by filling in the contact form https://aegeanairlines.custhelp.com/app/ask, having attached the relevant supporting documents, otherwise they will be lost. 

MILES REDEMPTION ΑΤ MYCONIAN COLLECTION HOTELS & RESORTS: 

1. Members who wish to redeem miles at Myconian Collection Hotels & Resorts must have active accounts. 
2. Members must have collected the adequate number of Award Miles in order to exchange them for free stays at Myconian Collection Hotels & Resorts. 
3. For free stays at Myconain Collection Hotels & Resorts, members must submit an online redemption request via their Miles+Bonus account, at least 2 working days prior to the required date. Afterwards, the hotels will inform the member regarding the acceptance or rejection of his request. In case of request acceptance, the corresponding Award Miles will be automatically deducted from the Member's Account. 
4. The personal contact details of the Member will be shared with the partner hotels in order to manage the request. 
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the reservation completion (once the availability is verified). 
6. The Member is allowed to transfer the right to redeem miles to any third party. 
7. Once the redemption procedure has been completed, the Member may request a cancellation by contacting the partner under the following preconditions: 

Myconian Avaton, Myconian Utopia, Myconian Villas 

• If the cancellation is requested up to 11 days before the hotel check-in date, then 100% of the miles redeemed will be refunded.
• If the cancellation is requested up to 10 days before the hotel check-in date, then 100% of the miles redeemed will not be refunded.
• In case of no-show or early departure, the full amount of miles will be charged.

Myconian Ambassador

• If the cancellation is requested up to 11 days before the hotel check-in date, then 100% of the miles redeemed will be refunded.
• If the cancellation is requested up to 10 days before the hotel check-in date, then 100% of the miles redeemed will not be refunded.
• In case of no-show or early departure, the full amount of miles will be charged.

Myconian Kyma, Myconian Naia, Myconian Korali

• If the cancellation is requested up to 11 days before the hotel check-in date, then 100% of the miles redeemed will be refunded.
• If the cancellation is requested up to 10 days before the hotel check-in date, then 100% of the miles redeemed will not be refunded.
• In case of no-show or early departure, the full amount of miles will be charged.

Myconian Imperial & Myconian Royal

• If the cancellation is requested up to 11 days before the hotel check-in date, then 100% of the miles redeemed will be refunded.
• If the cancellation is requested up to 10 days before the hotel check-in date, then 100% of the miles redeemed will not be refunded.
• In case of no-show or early departure, the full amount of miles will be charged.

Click here to see the redemption table at Myconian Collection Hotels & Resorts.

Program members may collect miles via staying at Astra Suites in Santorini, by displaying their Miles+Bonus card at the hotel reception. It shall be made clear that the stay must be completed before the corresponding miles are credited in the Member’s Account.

MILES ACCRUAL ΑΤ ASTRA SUITES:

1. In order to have Miles properly registered in an Account the corresponding reservation must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are calculated as twice the cost of the reservation completed by the Member (1€ = 2 Miles). No Miles will be earned should there be a non-show incident, i.e. if the Member does not appear at the hotel without any prior notice.
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who stayed at the hotel, provided that the Member’s data match the client’s, as cited in the transaction, and are attributed within five (5) weeks after the check-out date, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (from a fixed phone) or +30 210 6261000 (from a mobile phone or abroad).
5. The respective Miles from Astra Suites reservations may be credited in a single Account and only once per transaction.
6. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. A Member does not earn miles on: a) Group rates (conferences, exhibitions, organized tours, incentives e.t.c.) b) Crew rates, under accommodation agreement c) Complimentary stays.
8. In the event of the Program’s cancellation as specified in the General Terms herein, all the collected Miles shall be automatically cancelled and are not exchangeable with offers.
9. Each member must present the Miles+Bonus card to indicate his/her Member ID when checking in at the hotel. Otherwise proper registration of the Miles will not be possible. The confirmation email or receipt, and/or any other relevant documentary evidence should be retained by the Member until the Miles appear in his/her Account. Aegean may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
10. Aegean holds no responsibility with regard to the quality of the supplied services, the availability or any other problem that may arise.
11. Any objections relating to Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the check-out date, commencing from the 15th June 2018 (when the AEGEAN - Astra Suites partnership was initiated), by fill in the contact form https://aegeanairlines.custhelp.com/app/ask, having attached the relevant supporting documents, otherwise they will be lost. 

MILES REDEMPTION ΑΤ ASTRA SUITES: 

1. Members who wish to redeem miles at Astra Suites in Santorini, must have active accounts. 
2. Members must have collected the adequate number of Award Miles in order to exchange them for free stays at Astra Suites. 
3. For free stays at Astra Suites, members must submit an online redemption request via their Miles+Bonus account, at least 2 working days prior to the required date. Afterwards, the hotel will inform the member regarding the acceptance or rejection of his request. In case of request acceptance, the corresponding Award Miles will be automatically deducted from the Member's Account. 
4. The personal contact details of the Member will be shared with the partner hotels in order to manage the request. 
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the reservation completion (once the availability is verified). 
6. The Member is allowed to transfer the right to redeem miles to any third party. 
7. Once the redemption procedure has been completed, the Member may request a cancellation by contacting the partner under the following preconditions: 

• If the cancellation is requested less than 21 days prior to the declared hotel arrival time, then 50% of the miles used for the redemption shall be charged.
• If the cancellation is requested less than 7 days prior to the declared hotel arrival time, then 100% of the miles used for the redemption shall be charged.
• In case of No-shows, the 100% of the miles used for the redemption shall be charged.    

Click here to see the redemption table at Astra Suites.

Program members may collect miles via dinning at Black Rock restaurant in Oia, Santorini by displaying their Miles+Bonus card. 

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account the corresponding transaction must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are calculated as five times the cost of dinning completed by the Member (1€ = 5 Miles).
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC".
4. Miles are credited solely in the Account of the Member who made the transaction, provided that the Member’s data match the buyer’s, as cited in the transaction, and are attributed five (5) four (4) weeks after the transaction, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week).
5. The respective Miles from dinner at Black Rock in Oia, Santorini may be credited in a unique Account and only once per transaction.
6. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
8. Each member must display the Miles+Bonus membership card indicate his/her Account Number prior to the transaction. Otherwise proper registration of the Miles will not be possible. The purchase receipt should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
9. AEGEAN holds no responsibility with regard to the quality of the dinners, service or any other problem that may arise.
   The retroactive credit of missing miles is not available, thus the member must show the Miles+Bonus card prior to the transaction, otherwise the miles will not be credited. 
10. The AEGEAN - Black Rock restaurant partnership was initiated on the 15th June, 2018.

MILES REDEMPTION:

1. Members who wish to redeem miles at Black Rock restaurant for free dinning, must have active accounts.
2. Members must have collected the adequate number of Award Miles in order to exchange them for dinners at Black Rock restaurant, at their whole retail price.
3. The free meal or the product purchase through Miles redemption is calculated based on the ratio 1 euro = 200 Award Miles.
4. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the transaction.
5. In order for the miles redemption to be completed, the Member must show his/her Miles+Bonus card.
6. The Member is allowed to transfer the right to redeem miles to any third party.
7. No Miles refund will be accepted, once the redemption procedure has been completed. 

Program members may collect miles via staying at Rocabella Santorini Hotel & Spa in Santorini, by displaying their Miles+Bonus card at the hotel reception. It shall be made clear that the stay must be completed before the corresponding miles are credited in the Member’s Account.

MILES ACCRUAL ΑΤ ROCABELLA SANTORINI HOTEL & SPA:

1. In order to have Miles properly registered in an Account the corresponding reservation must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are 250 per day of stay. No Miles will be earned should there be a non-show incident, i.e. if the Member does not appear at the hotel without any prior notice.
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who stayed at the hotel, provided that the Member’s data match the client’s, as cited in the transaction, and are attributed within five (5) weeks after the check-out date, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (from a fixed phone) or +30 210 6261000 (from a mobile phone or abroad).
5. The respective Miles from Rocabella Santorini Hotel & Spa reservations may be credited in a single Account and only once per transaction.
6. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. A Member does not earn miles on: a) Group rates (conferences, exhibitions, organized tours, incentives e.t.c.) b) Crew rates, under accommodation agreement c) Complimentary stays.
8. In the event of the Program’s cancellation as specified in the General Terms herein, all the collected Miles shall be automatically cancelled and are not exchangeable with offers.
9. Each member must present the Miles+Bonus card to indicate his/her Member ID when checking in at the hotel. Otherwise proper registration of the Miles will not be possible. The confirmation email or receipt, and/or any other relevant documentary evidence should be retained by the Member until the Miles appear in his/her Account. Aegean may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
10. AEGEAN holds no responsibility with regard to the quality of the supplied services, the availability or any other problem that may arise and comes into Rocabella Santorini Hotel & Spa's exclusive sphere of influence.
11. Any objections relating to Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the check-out date, commencing from the 15th June 2018 (when the AEGEAN – Rocabella Hotel partnership was initiated), by fill in the contact formhttps://aegeanairlines.custhelp.com/app/ask, having attached the relevant supporting documents, otherwise they will be lost. 

MILES REDEMPTION ΑΤ ROCABELLA HOTEL: 

1. Members who wish to redeem miles at Rocabella Santorini Hotel & Spa in Santorini, must have active accounts. 
2. Members must have collected the adequate number of Award Miles in order to exchange them for free stays at Rocabella Santorini Hotel & Spa. 
3. For free stays at Rocabella Santorini Hotel & Spa, members must submit an online redemption request via their Miles+Bonus account, at least 2 working days prior to the required date. Afterwards, the hotel will inform the member regarding the acceptance or rejection of his request. In case of request acceptance, the corresponding Award Miles will be automatically deducted from the Member's Account. 
4. The personal contact details of the Member will be shared with the partner hotels in order to manage the request. 
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the reservation completion (once the availability is verified). 
6. The Member is allowed to transfer the right to redeem miles to any third party. 
7. Once the redemption procedure has been completed, the Member may request a cancellation by contacting the partner under the following preconditions: 

• In case of cancellation or no-show, the 100% of the miles used for the redemption shall be charged.    

Click here to see the redemption table at Rocabella Santorini Hotel & Spa.

MILES ACCRUAL ΑΤ SANTORINI SECRET SUITES & SPA:

1. In order to have Miles properly registered in an Account the corresponding reservation must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are calculated as twice the cost of the reservation completed by the Member (1€ = 2 Miles). No Miles will be earned should there be a non-show incident, i.e. if the Member does not appear at the hotel without any prior notice.
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who stayed at the hotel, provided that the Member’s data match the client’s, as cited in the transaction, and are attributed within five (5) weeks after the check-out date, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (from a fixed phone) or +30 210 6261000 (from a mobile phone or abroad).
5. The respective Miles from Santorini Secret Suites & Spa reservations may be credited in a single Account and only once per transaction.
6. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. A Member does not earn miles on: a) Group rates (conferences, exhibitions, organized tours, incentives e.t.c.) b) Crew rates, under accommodation agreement c) Complimentary stays.
8. In the event of the Program’s cancellation as specified in the General Terms herein, all the collected Miles shall be automatically cancelled and are not exchangeable with offers.
9. Each member must present the Miles+Bonus card to indicate his/her Member ID when checking in at the hotel. Otherwise proper registration of the Miles will not be possible. The confirmation email or receipt, and/or any other relevant documentary evidence should be retained by the Member until the Miles appear in his/her Account. Aegean may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
10. Aegean holds no responsibility with regard to the quality of the supplied services, the availability or any other problem that may arise.
11. Any objections relating to Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the check-out date, commencing from June the 15th 2018 (when the Aegean Santorini Secret Suites & Spa partnership was initiated), by fill in the contact form https://aegeanairlines.custhelp.com/app/ask, having attached the relevant supporting documents, otherwise they will be lost. 

MILES REDEMPTION ΑΤ SANTORINI SECRET SUITES & SPA:

1. Members who wish to redeem miles at Santorini Secret Suites & Spa in Santorini, must have active accounts.
2. Members must have collected the adequate number of Award Miles in order to exchange them for free stays at Santorini Secret Suites & Spa.
3. For free stays at Santorini Secret Suites & Spa, members must submit an online redemption request via their Miles+Bonus account, at least 2 working days prior to the required date. Afterwards, the hotel will inform the member regarding the acceptance or rejection of his request. In case of request acceptance, the corresponding Award Miles will be automatically deducted from the Member's Account.
4. The personal contact details of the Member will be shared with the partner hotels in order to manage the request.
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the reservation completion (once the availability is verified).
6. The Member is allowed to transfer the right to redeem miles to any third party.
7. Once the redemption procedure has been completed, the Member may request a cancellation by contacting the partner under the following preconditions:

• If the cancellation is requested up to 21 days prior to the declared hotel arrival time, then all the miles used for the redemption shall be refunded in full.
• If the cancellation is requested between 8-20 days prior to the declared hotel arrival time, then 50% of the miles used for the redemption shall be refunded.
• If the cancellation is requested between 0-7 days prior to the declared hotel arrival time, then 100% of the miles used for the redemption shall be charged.
• In case of No-shows, the 100% of the miles used for the redemption shall be charged.

Click here to see the redemption table at Santorini Secret Suites Spa.

Program members may collect miles via dinning at The Wine Bar bar-resto in Imerovigli, Santorini by displaying their Miles+Bonus card.

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account the corresponding transaction must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are calculated as three times the cost of dinning completed by the Member (1€ = 3 Miles).
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC".
4. Miles are credited solely in the Account of the Member who made the transaction, provided that the Member’s data match the buyer’s, as cited in the transaction, and are attributed five (5) four (4) weeks after the transaction, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week).
5. The respective Miles from dinner at The Wine Bar may be credited in a unique Account and only once per transaction.
6. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
8. Each member must display the Miles+Bonus membership card indicate his/her Account Number prior to the transaction. Otherwise proper registration of the Miles will not be possible. The purchase receipt should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
9. AEGEAN holds no responsibility with regard to the quality of the dinners, service or any other problem that may arise.
10. The retroactive credit of missing miles is not available, thus the member must show the Miles+Bonus card prior to the transaction, otherwise the miles will not be credited.
11. The Aegean - The Wine Bar restaurant partnership was initiated on the 15th June, 2018.

MILES REDEMPTION:

1. Members who wish to redeem miles at The Wine Bar, bar-resto for free dinning, must have active accounts.
2. Members must have collected the adequate number of Award Miles in order to exchange them for dinners at The Wine Bar, at their whole retail price.
3. The free meal or the product purchase through Miles redemption is calculated based on the ratio 1 euro = 200 Award Miles.
4. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the transaction.
5. In order for the miles redemption to be completed, the Member must show his/her Miles+Bonus card.
6. The Member is allowed to transfer the right to redeem miles to any third party.
7. No Miles refund will be accepted, once the redemption procedure has been completed.

Program members may collect miles via using services (semi-private tours with wine tasting and food pairing, private tours, tailor made tours, transfer)  at "Blue Shades of Greece" in Santorini by displaying their Miles+Bonus card. It shall be made clear that the services must be successfully completed before the corresponding miles are credited in the Member’s Account.

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account the corresponding transaction must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are calculated as three times the cost of services completed by the Member (1€ = 3 Miles). 
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who made the transaction, provided that the Member’s data match the buyer’s, as cited in the transaction, and are attributed four (4) weeks after the transaction, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week).
5. The respective Miles services purchase at Blue Shades of Greece may be credited in a unique Account and only once per transaction.
6. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
8. Each member must display the Miles+Bonus membership card indicate his/her Account Number prior to the transaction. Otherwise proper registration of the Miles will not be possible. The purchase receipt should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
9. AEGEAN holds no responsibility with regard to the quality of the products, service or any other problem that may arise.
10. The retroactive credit of missing miles is not available, thus the member must show the Miles+Bonus card prior to the transaction, otherwise the miles will not be credited.

MILES REDEMPTION ON BLUE SHADES OF GREECE:

1. Members who wish to redeem miles at Blue Shades of Greece for free services purchase, must have active accounts.
2. Members must have collected the adequate number of Award Miles in order to exchange them for products at Blue Shades of Greece, at their whole retail price.
3. The free service through Miles redemption is calculated based on the ratio 1 euro = 200 Award Miles.
4. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the transaction.
5. In order for the miles redemption to be completed, the Member must show his/her Miles+Bonus card. 
6. The Member is allowed to transfer the right to redeem miles to any third party.
7. No Miles refund will be accepted, once the redemption procedure has been completed.

Program members may collect miles via wine tasting or purchasing products from Vassaltis Vineyards in Santorini by displaying their Miles+Bonus card. It shall be made clear that the wine tasting or the product purchase must be completed and successfully delivered before the corresponding miles are credited in the Member’s Account.

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account the corresponding transaction must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are calculated as five times the cost of purchases completed by the Member (1€ = 5 Miles). No Miles will be earned should there be a return or refusal to accept the product delivery or its unsuccessful delivery. No miles will be earned at delivery costs.  
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who made the transaction, provided that the Member’s data match the buyer’s, as cited in the transaction, and are attributed four (4) weeks after the transaction, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week).
5. The respective Miles from wine tasting or product purchase at Vassaltis Vineyards may be credited in a unique Account and only once per transaction.
6. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
8. Each member must display the Miles+Bonus membership card indicate his/her Account Number prior to the transaction. Otherwise proper registration of the Miles will not be possible. The purchase receipt should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
9. AEGEAN holds no responsibility with regard to the quality of the products, service or any other problem that may arise.
10. Any objections relating to Miles Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the date of the transaction, commencing from June 15th, 2018 (when the Aegean Vassaltis Vineyards partnership was initiated, by sending an e-mail to AEGEAN (to https://aegeanairlines.custhelp.com/app/ask), having attached the purchase receipt, otherwise they will be lost.

MILES REDEMPTION ON VASSALTIS VINEYARDS:

1. Members who wish to redeem miles at Vassaltis Vineyards for free wine tasting or product purchase, must have active accounts.
2. Members must have collected the adequate number of Award Miles in order to exchange them for products at Vassaltis Vineyards, at their whole retail price.
3. The free meal/wine tasting or the product purchase through Miles redemption is calculated based on the ratio 1 euro = 200 Award Miles.
4. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the transaction.
5. In order for the miles redemption to be completed, the Member must show his/her Miles+Bonus card.
6. The Member is allowed to transfer the right to redeem miles to any third party.
7. No Miles refund will be accepted, once the redemption procedure has been completed, even if the purchased product is changed or returned

Program members may collect miles via dinning at Balthazar bar restaurant in Athens by displaying their Miles+Bonus card. 

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account the corresponding transaction must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are calculated as five times the cost of dinning completed by the Member (1€ = 5 Miles).
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC".
4. Miles are credited solely in the Account of the Member who made the transaction, provided that the Member’s data match the buyer’s, as cited in the transaction, and are attributed four (4) weeks after the transaction, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week).
5. The respective Miles from dinner at Balthazar bar restaurant may be credited in a unique Account and only once per transaction.
6. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
8. Each member must display the Miles+Bonus membership card indicate his/her Account Number prior to the transaction. Otherwise proper registration of the Miles will not be possible. The purchase receipt should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
9. AEGEAN holds no responsibility with regard to the quality of the dinners, service or any other problem that may arise.
10. Any objections relating to Miles Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the date of the transaction, commencing from the 2nd of July, 2018 (when the Aegean- Balthazar partnership was initiated, by sending an e-mail to AEGEAN (to https://aegeanairlines.custhelp.com/app/ask), having attached the purchase receipt, otherwise they will be lost.

MILES REDEMPTION:

1. Members who wish to redeem miles at Balthazar bar restaurant for free dinning, must have active accounts.
2. Members must have collected the adequate number of Award Miles in order to exchange them for dinners Balthazar bar restaurant, at their whole retail price.
3. The free meal or the product purchase through Miles redemption is calculated based on the ratio 1 euro = 200 Award Miles.
4. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the transaction.
5. In order for the miles redemption to be completed, the Member must show his/her Miles+Bonus card.
6. The Member is allowed to transfer the right to redeem miles to any third party.
7. No Miles refund will be accepted, once the redemption procedure has been completed.

Program members may collect miles via purchasing products from mastihashop stores by displaying their Miles+Bonus card. It shall be made clear that the product purchase must be completed and successfully delivered before the corresponding miles are credited in the Member’s Account.

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account the corresponding transaction must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are calculated as 10 times the cost of purchases completed by the Member (1€ = 10 Miles). No Miles will be earned should there be a return or refusal to accept the product delivery or its unsuccessful delivery.
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who made the transaction, provided that the Member’s data match the buyer’s, as cited in the transaction, and are attributed five (5) weeks after the transaction, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week).
5. The respective Miles from purchases at mastihashop stores may be credited in a unique Account and only once per transaction.
6. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
8. Each member must display the Miles+Bonus membership card indicate his/her Account Number prior to the transaction. Otherwise proper registration of the Miles will not be possible. The purchase receipt should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
9. AEGEAN holds no responsibility with regard to the quality of the products, service or any other problem that may arise.
10. Any objections relating to Miles Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the date of the transaction, commencing from the 21st October, 2018 (when the Aegean- mastihashop stores partnership was initiated, by sending an e-mail to AEGEAN (to https://aegeanairlines.custhelp.com/app/ask), having attached the purchase receipt, otherwise they will be lost.
11. Discount packages and offers are excluded from mileage accrual.

MILES REDEMPTION ON MASTIHASHOP STORES:

1. Members who wish to redeem miles at mastihashop stores for free purchasing products and consumptions, must have active accounts.
2. Members must have collected the adequate number of Award Miles in order to exchange them for products at mastihashop stores, at their whole retail price.
3. The free meal or the product purchase through Miles redemption is calculated based on the ratio 1 euro = 200 Award Miles.
4. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the transaction.
5. In order for the miles redemption to be completed, the Member must show his/her Miles+Bonus card.
6. The Member is not allowed to transfer the right to redeem miles to any third party.
7. No Miles refund will be accepted, once the redemption procedure has been completed, even if the purchased product is changed or returned.

Miles+Bonus members can earn 500 to 10,000 award miles per night on all bookings made through the Rocketmiles platform. It shall be made clear that the mileage accrual will occur only after the member’s hotel stay is completed. No Miles will be registered in case of a non-show reservation or a cancellation.

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account  the corresponding hotel reservation must have been made by the Member whose Miles+Bonus Account must be in an active status.
2. Miles are accrued only under the condition that  the corresponding hotel reservation was made via rocketmiles.com. 
3. The Miles that can be gained are calculated from 500 to 10,000 per night stay. If a Member stays fewer nights than those confirmed in his/her booking itinerary, the miles will not be credited to the Member’s account.
4. In case of payment in currencies other than Euro, the amount of Award Miles registered in Member’s account is calculated based on the converted in Euro amount.
5. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
6. The Miles are registered solely in the Account of the Member who actually stayed at the hotel and are credited not later than two (2) weeks after the check-out date, and provided that the Member’s data match with the hotel customer’s as cited in the reservation.
7. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
8. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
9. Each member-passenger must indicate his/her frequent flyer number when making the hotel reservation. Otherwise proper registration of the Miles will not be possible. Booking confirmation itineraries,  hotel receipts, and/or any other relevant documentary evidence should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
10. AEGEAN holds no responsibility with regard to the conditions of stay, any cancellation, unavailability or other problems that may arise through the rocketmiles.com reservation system or due to failure of the hotel in question to provide accommodation.
11. In the event that earned Miles do not appear in the Account, please fill out the online request form to retroactively claim the hotel reservation miles by sending an e-mail with the transaction confirmation attached to https://aegeanairlines.custhelp.com/app/ask;. Any objections relating to Miles Account transactions concerning a claim for retroactive credit should be notified to AEGEAN within twelve (12) months following the hotel stay (check-out date), commencing from November the 28th 2018 (when the AEGEAN - Rocketmiles partnership was initiated), otherwise they will be lost.
12. As of 1st of April 2025, Rocketmiles, will exit the Miles+Bonus program. As a result, after this date, Miles+Bonus members will be unable to earn miles per night stay. Miles+Bonus members will be allowed to claim miles until the 31st of March of 2026 for stays up until the 31st of March of 2025.

Program members may collect miles via purchasing from Marks & Spencer Stores in Greece by displaying their Miles+Bonus card to the cashier. It shall be made clear that the product purchase must be completed and successfully delivered before the corresponding miles are credited in the Member’s Account. Μembers can also redeem their miles against products purchased from Marks & Spencer Stores.

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account the corresponding purchase must have been carried out by the Member himself.
2. The Miles that can be gained are calculated as triple times the cost of purchases completed by the Member (3 Award Miles for each whole euro of purchase, for instance 3 Miles are gained for a purchase of €1,99). No Miles will be earned should there be a return or refusal to accept the product delivery or its unsuccessful delivery.
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who made the purchase, provided that the Member’s data match the buyer’s, as cited in the transaction, and are attributed four (4) weeks after the transaction, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week).
5. The respective Miles from purchases at the Marks & Spencer Stores may be credited in a unique Account and only once per transaction
6. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
8. Each member must display the Miles+Bonus membership card indicate his/her Account Number when shopping. Otherwise proper registration of the Miles will not be possible. The purchase receipt should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
9. AEGEAN holds no responsibility with regard to the quality of the products.
10. The retroactive credit of missing miles is not available, thus the member must show the Miles+Bonus card prior to the transaction, otherwise the miles will not be credited.

MILES REDEMPTION ON MARKS & SPENCER STORES:

1. Miles+Bonus Members  that have completed their registration, and have registered at least 1 flight with AEGEAN, Olympic Air or Star Alliance in their Miles + Bonus account or are AEGEAN Bonus Visa/AEGEAN Visa Cyprus cardholders with completed registration, are entitled to miles redemption for this partner.
2. Members must have collected the adequate number of Award Miles in order to exchange them for products at the Marks & Spencer Stores, at their whole retail price, or part of it.
3. The product purchase through Miles redemption is calculated based on the ratio 1 euro = 300 Award Miles.
4. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the purchase
5. No Miles refund will be accepted, once the redemption procedure has been completed, even if the purchased product is changed or returned.

Program members may collect miles via purchasing from www.cellier.gr online shop. In addition, members may collect miles via purchasing from Cellier store by displaying their Miles+Bonus card to the cashier. It shall be made clear that the product purchase must be completed and successfully delivered before the corresponding miles are credited in the Member's Account. Μembers can also redeem their miles against products purchased from www.cellier.gr.

Cellier comprises the following units:

• Kriezotou 1d, Syntagma
• Kifissias Avenue 369, Kifissia
• Syngrou Avenue 96, Athens
• Syngrou Avenue 320, Kallithea
• Kifissias Avenue 156, Neo Psychiko

MILES ACCRUAL AT CELLEIR ONLINE SHOP AND CELLIER STORES:

1. In order to have Miles properly registered in an Account the corresponding purchase must have been carried out by the Members themselves.
2. The Miles that can be gained are calculated as four times the cost of purchases completed by the Member (1€ = 4 Miles). No Miles will be earned should there be a return or refusal to accept the product delivery or its unsuccessful delivery. 
3. The Miles granted are Award Miles, as defined in chapter 3 "MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who made the purchase, provided that the Member's data match the buyer's, as cited in the transaction, and are attributed four (4) weeks after the transaction, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week). 
5. The respective Miles from purchases at the Cellier online shop and Cellier Stores may be credited in a unique Account and only once per transaction. 
6. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid. 
7. In the event of the Programme's cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers. 
8. The Miles+Bonus card number and PIN should be inputted to the online order form at www.cellier.gr for mile accrual. If the transaction is realized on the Cellier premises or via their telephone lines it is mandatory to physically display the card or mention it respectively, otherwise proper registration of the Miles will not be possible. The purchase receipt should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not. 
9. AEGEAN holds no responsibility with regard to the quality of the products or any other problem that may arise. 
10. The retroactive credit of missing miles is not available, thus the member must show the Miles+Bonus card prior to the transaction, otherwise the miles will not be credited. 
11. The cost of delivering as well as the products on discount are excluded from mileage accrual. 

MILES REDEMPTION ON CELLIER ONLINE SHOP AND CELLIER STORE:

1. Miles+Bonus Members  that have completed their registration, and have registered at least 1 flight with AEGEAN, Olympic Air or Star Alliance in their Miles + Bonus account or are AEGEAN Bonus Visa/AEGEAN Visa Cyprus cardholders with completed registration, are entitled to miles redemption for this partner.
2. Miles Redemption for purchases made by the member will be realized by completing the Miles+Bonus card number and PIN at the online form at www.cellier.gr. 
3. Members must have collected the adequate number of Award Miles in order to exchange them for products at the Cellier online shop or Cellier Stores, at their whole retail price.
4. The product purchase through Miles redemption is calculated based on the ratio 1 euro = 200 Award Miles. 
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the purchase.
6. The Member is allowed to transfer the right to redeem miles to any third party. 
7. No Miles refund will be accepted, once the redemption procedure has been completed, even if the purchased product is changed or returned. 
8. The cost of delivering is excluded from miles redemption.

Program members may collect miles via purchasing products from YellowKorner Stores in Athens by displaying their Miles+Bonus card. It shall be made clear that the product purchase must be completed and successfully delivered before the corresponding miles are credited in the Member’s Account.

YellowKorner comprises the following units: 

YellowKorner, 15 Agias Eirinis Str, 10551 Athens 
YellowKorner, Golden Hall 37A Kifisias Avenue, Neratziotisa, 15123 Athens

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account the corresponding transaction must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are calculated as five times the cost of purchases completed by the Member (1€ = 5 Miles). No Miles will be earned should there be a return or refusal to accept the product delivery or its unsuccessful delivery.  
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who made the transaction, provided that the Member’s data match the buyer’s, as cited in the transaction, and are attributed four (4) weeks after the transaction, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week).
5. The respective Miles from product purchase at YellowKorner stores may be credited in a unique Account and only once per transaction.
6. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
8. Each member must display the Miles+Bonus membership card indicate his/her Account Number prior to the transaction. Otherwise proper registration of the Miles will not be possible. The purchase receipt should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
9. AEGEAN holds no responsibility with regard to the quality of the products, service or any other problem that may arise.
10. Any objections relating to Miles Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the date of the transaction, commencing from March 21st, 2019 (when the Aegean-YellowKorner partnership was initiated, by sending an e-mail to AEGEAN (to https://aegeanairlines.custhelp.com/app/ask), having attached the purchase receipt, otherwise they will be lost.

MILES REDEMPTION ON YELLOWKORNER:

1. Members who wish to redeem miles at YellowKorner for free product purchase, must have active accounts.
2. Members must have collected the adequate number of Award Miles in order to exchange them for products at YellowKorner stores, at their whole retail price.
3. The product purchase through Miles redemption is calculated based on the ratio 1 euro = 200 Award Miles.
4. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the transaction.
5. The Member is allowed to transfer the right to redeem miles to any third party.
6. No Miles refund will be accepted, once the redemption procedure has been completed, even if the purchased product is changed or returned.

Program members may collect miles via purchasing from www.voyager-shop.eu/en/ online shop. In addition, members may collect miles via purchasing from Voyager Store, address.  25th March 1 & Paradromos Leof. Vouliagmenis Argiroupoli 16452, Athens, by displaying their Miles+Bonus card to the cashier. It shall be made clear that the product purchase must be completed and successfully delivered before the corresponding miles are credited in the Member’s Account. Μembers can also redeem their miles against products purchased from www.voyager-shop.eu/en/.
 
MILES ACCRUAL VOYAGER ONLINE SHOP AND VOYAGER-SHOP:

1. The Miles that can be gained are calculated as five times the cost of purchases completed by the Member (1€ = 5 Miles). No Miles will be earned should there be a return or refusal to accept the product delivery or its unsuccessful delivery. 
2. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
3. Miles are credited solely in the Account of the Member who made the purchase, provided that the Member’s data match the buyer’s, as cited in the transaction, and are attributed four (4) weeks after the transaction, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week). 
4. The respective Miles from purchases at the Voyager online shop and the physical Voyager-Shop may be credited in a unique Account and only once per transaction. 
5. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid. 
6. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers. The Miles+Bonus card number and PIN should be inputted to the online order form at www.voyager-shop.eu/el/ for mile accrual.
7. If the transaction is realized on the Voyager premises or via their telephone lines it is mandatory to physically display the card or mention it respectively, otherwise proper registration of the Miles will not be possible. The purchase receipt should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not. AEGEAN holds no responsibility with regard to the quality of the products or any other problem that may arise. 
8. Any objections relating to Miles Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the date of the purchase, commencing from April 2nd, 2019 (when the AEGEAN-Voyager online shop and the physical Voyager-Shop partnership were initiated, by sending an e-mail to AEGEAN (to https://aegeanairlines.custhelp.com/app/ask), having attached the purchase receipt, otherwise they will be lost. 

MILES REDEMPTION ON VOYAGER ONLINE SHOP AND VOYAGER-SHOP:

1. Miles+Bonus Members  that have completed their registration, and have registered at least 1 flight with AEGEAN, Olympic Air or Star Alliance in their Miles + Bonus account or are AEGEAN Bonus Visa/AEGEAN Visa Cyprus cardholders with completed registration, are entitled to miles redemption for this partner. Miles Redemption for purchases made by the member will be realized by completing the Miles+Bonus card number and PIN at the online form at www.voyager-shop.eu/el/. 
2. Members must have collected the adequate number of Award Miles in order to exchange them for products at the Voyager online shop or the physical Voyager-Shop at their whole retail price or part of it.
3. The product purchase through Miles redemption is calculated based on the ratio 1 euro = 200 Award Miles. 
4. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the purchase.
5. The Member is allowed to transfer the right to redeem miles to any third party. 
6. No Miles refund will be accepted, once the redemption procedure has been completed, even if the purchased product is changed or returned. 

Program members may collect miles via staying at Perianth Hotel in Athens by displaying their Miles+Bonus card at the hotel reception. It shall be made clear that the stay must be completed before the corresponding miles are credited in the Member’s Account.

MILES ACCRUAL ΑΤ PERIANTH HOTEL:

1. In order to have Miles properly registered in an Account the corresponding reservation must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are 250 per day of stay. No Miles will be earned should there be a non-show incident, i.e. if the Member does not appear at the hotel without any prior notice.
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who stayed at the hotel, provided that the Member’s data match the client’s, as cited in the transaction, and are attributed within five (5) weeks after the check-out date, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (from a fixed phone) or +30 210 6261000 (from a mobile phone or abroad).
5. The respective Miles from PERIANTH hotel reservations may be credited in a single Account and only once per transaction.
   Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
6. A Member does not earn miles on: a) Group rates (conferences, exhibitions, organized tours, incentives e.t.c.) b) Crew rates, under accommodation agreement c) Complimentary stays.
7. In the event of the Program’s cancellation as specified in the General Terms herein, all the collected Miles shall be automatically cancelled and are not exchangeable with offers.
8. Each member must present the Miles+Bonus card to indicate his/her Member ID when checking in at the hotel. Otherwise proper registration of the Miles will not be possible. The confirmation email or receipt, and/or any other relevant documentary evidence should be retained by the Member until the Miles appear in his/her Account. Aegean may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
   Aegean holds no responsibility with regard to the quality of the supplied services, the availability or any other problem that may arise.
   Any objections relating to Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the check-out date, commencing from 15th May 2019  (when the Aegean - PERIANTH hotel partnership was initiated), by fill in the contact form https://aegeanairlines.custhelp.com/app/ask, having attached the relevant supporting documents, otherwise they will be lost. 

MILES REDEMPTION ΑΤ PERIANTH HOTEL: 

1. Members who wish to redeem miles at PERIANTH HOTEL in Athens must have active accounts. 
2. Members must have collected the adequate number of Award Miles in order to exchange them for free stays at the PERIANTH hotel. 
3. For free stays at PERIANTH hotel, members must submit an online redemption request via their Miles+Bonus account, at least 2 working days prior to the required date. Afterwards, the hotel will inform the member regarding the acceptance or rejection of his request. In case of request acceptance, the corresponding Award Miles will be automatically deducted from the Member's Account. 
4. The personal contact details of the Member will be shared with the partner hotels in order to manage the request. 
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the reservation completion (once the availability is verified). 
6. The Member is allowed to transfer the right to redeem miles to any third party. 
7. Once the redemption procedure has been completed, the Member may request a cancellation under the following preconditions: 
   - If the cancellation is requested within 3 days from the declared hotel arrival time, then 100% of the miles used for the redemption shall be charged.
   - In case of No-shows, the 100% of the miles used for the redemption shall be charged.    

Click here to see the redemption table at Perianth Hotel.

Program members may collect miles via staying at "ATHENAEUM GRAND HOTEL" and ''ATHENAEUM SMART HOTEL'' in Athens by displaying their Miles+Bonus card at the hotel reception. It shall be made clear that the stay must be completed before the corresponding miles are credited in the Member’s Account.

MILES ACCRUAL ΑΤ "ATHENAEUM GRAND HOTEL" and ''ATHENAEUM SMART HOTEL'': 

1. In order to have Miles properly registered in an Account the corresponding reservation must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are 250 per day of stay. No Miles will be earned should there be a non-show incident, i.e. if the Member does not appear at the hotel without any prior notice.
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who stayed at the hotel, provided that the Member’s data match the client’s, as cited in the transaction, and are attributed within five (5) weeks after the check-out date, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (from a fixed phone) or +30 210 6261000 (from a mobile phone or abroad).
5. The respective Miles from "ATHENAEUM GRAND HOTEL" and ''ATHENAEUM SMART HOTEL'' reservations may be credited in a single Account and only once per transaction.
6. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. A Member does not earn miles on: a) Group rates (conferences, exhibitions, organized tours, incentives e.t.c.) b) Crew rates, under accommodation agreement c) Complimentary stays.
8. In the event of the Program’s cancellation as specified in the General Terms herein, all the collected Miles shall be automatically cancelled and are not exchangeable with offers.
9. Each member must present the Miles+Bonus card to indicate his/her Member ID when checking in at the hotel. Otherwise proper registration of the Miles will not be possible. The confirmation email or receipt, and/or any other relevant documentary evidence should be retained by the Member until the Miles appear in his/her Account. Aegean may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
10. AEGEAN holds no responsibility with regard to the quality of the supplied services, the availability or any other problem that may arise.
11. Any objections relating to Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the check-out date, commencing from the 11th June 2019 (when the Aegean - "ATHENAEUM GRAND HOTEL" and ''ATHENAEUM SMART HOTEL'' partnership were initiated), by fill in the contact form https://aegeanairlines.custhelp.com/app/ask, having attached the relevant supporting documents, otherwise they will be lost. 

MILES REDEMPTION ΑΤ "ATHENAEUM GRAND HOTEL" and ''ATHENAEUM SMART HOTEL'': 

1. Members who wish to redeem miles at "ATHENAEUM GRAND HOTEL" and ''ATHENAEUM SMART HOTEL'' in Athens must have active accounts. 
2. Members must have collected the adequate number of Award Miles in order to exchange them for free stays at the "ATHENAEUM GRAND HOTEL" and ''ATHENAEUM SMART HOTEL''. 
3. For free stays at "ATHENAEUM GRAND HOTEL" and ''ATHENAEUM SMART HOTEL'', members must submit an online redemption request via their Miles+Bonus account, at least 2 working days prior to the required date. Afterwards, the hotel will inform the member regarding the acceptance or rejection of his request. In case of request acceptance, the corresponding Award Miles will be automatically deducted from the Member's Account. 
4. The personal contact details of the Member will be shared with the partner hotels in order to manage the request. 
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the reservation completion (once the availability is verified). 
6. The Member is allowed to transfer the right to redeem miles to any third party. 
7. Once the redemption procedure has been completed, the Member may request a cancellation under the following preconditions: 
   - If the cancellation is requested within 24 hours from the declared hotel arrival time, then 100% of the miles used for the redemption shall be charged.
   - In case of No-shows, the 100% of the miles used for the redemption shall be charged.    

Click here to see the redemption table at "ATHENAEUM GRAND HOTEL" and ''ATHENAEUM SMART HOTEL''.

CONVERSION OF ALL - REWARD POINTS TO MILES+BONUS MILES

1. Program members may convert points earned from any Accor to Miles+Bonus award miles. 
2. Reward points can be exchanged for Miles+Bonus award miles. Every Miles+Bonus member, that is also a member of ALL - Accor Live Limitless loyalty program, will have the opportunity to convert his/her points to Miles+Bonus award miles. The conversion rate will be as follows:
   - 2000 Reward points = 1000 Miles+Bonus miles.
   - 2 Reward points = 1 Miles+Bonus mile for members who join ALL - Accor Live Limitless through this link : https://www.accorhotels.com/fr/leclub/partners/landingpage.shtml?partnerName=miles+bonus. ALL - Accor Live Limitless members may also convert automatically their Reward points into Miles+Bonus miles by selecting the Miles+Bonus programme as his/her preferred loyalty programme, ahead of the first stay.
3. To convert points to Miles+Bonus award miles, members should visit www.all.accor.com/gb/leclub
4. Points are earned as per ALL - Accor Live Limitless rules. For information about points accrual visit www.all.accor.com/gb/leclub
5. In order to have Miles registered in an Account, the corresponding conversion must have been requested by the same member whose ALL - Accor Live Limitless Account and Miles+Bonus Account must be in an active status.The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
6. Miles are credited solely in the Account of the Member who requested the conversion, provided that ALL - Accor Live Limitless Member’s data match exactly Miles+Bonus Member’s data, and are attributed within six (6) weeks after the request, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (from a fixed phone) or +30 210 6261000 (from a mobile phone or abroad).
7. The respective Miles from points conversion may be credited in a single Account and only once per transaction.
8. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
9. In the event of the Program’s cancellation as specified in the General Terms herein, all the collected Miles shall be automatically cancelled and are not exchangeable with offers.
10. Aegean holds no responsibility with regard to the quality of the services supplied by the Partner or any other problem that may arise.
11. It is clarified that any conversion points to miles conversion should be requested from the 24th of October 2019, when the partnership with ALL - Accor Live Limitless was initiated.
12. Once the conversion of ALL - Accor Live Limitless points into Miles+Bonus miles is fully completed, if the Miles+Bonus miles are not credited on the Miles + Bonus  programme account within six (6) weeks after the conversion request, the Miles+Bonus member shall post a retroclaim on www.all.accor.com/gb/leclub

CONVERSION OF MILES+BONUS MILES TO ALL - REWARD POINTS

1. Miles+Bonus Members  that have completed their registration, and have registered at least 1 flight with AEGEAN, Olympic Air or Star Alliance in their Miles + Bonus account or are AEGEAN Bonus Visa/AEGEAN Visa Cyprus cardholders with completed registration, are entitled to miles conversion to Accor reward points.
2. Program members may convert Miles+Bonus award miles to Reward points. 
3. The Miles+Bonus miles can be exchanged for Reward points. Every Miles+Bonus member, that is also a member of ALL - Accor Live Limitless loyalty program, will have the opportunity to convert his/her Miles+Bonus award miles to Reward points. The conversion rate will be as follows:
- 2.000 Miles+Bonus miles = 500 Reward points.
4. To convert your Miles+Bonus miles to Reward points you need to log in to your Miles+Bonus account, select conversion of Miles+Bonus miles to Reward points and submit a conversion request.
5. Miles+Bonus miles will be deducted from the respective Miles+Bonus account, once the redemption request is submitted. Miles+Bonus miles once deducted are non-refundable.
6. In order to have Points registered in an Account, the corresponding conversion must have been requested by the same member whose ALL - Accor Live Limitless and Miles+Bonus Account must be in an active status.
7. It is clarified that any conversion points to miles conversion should be requested from 24th of October 2019, when the partnership with ALL - Accor Live Limitless was initiated.
8. Once the conversion of Miles=Bonus miles into Reward points is fully completed, if the Reward points are not credited on the ALL-Accor Live Limitless account within sex (6) weeks after the conversion request, the ALL - Accor Live Limitless member shall post a retroclaim by sending an e-mail to AEGEAN (to https://aegeanairlines.custhelp.com/app/ask).

Program members may collect miles via their purchases from www.coffeeisland.gr, or My Coffee Island APP in Greece and from www.coffeeisland.com.cy or My Coffee Island App in Cyprus. It shall be made clear that the product purchase must be completed and successfully delivered before the corresponding miles are credited in the Member's Account. Μembers can also redeem their miles against products purchased from www.coffeeisland.gr, or My Coffee Island app in Greece and from www.coffeeisland .com.cy as well as from My Coffee Island App in Cyprus. Miles accrual and redemption can take place for all online purchases either for delivery or takeaway. Miles accrual and redemption are excluded for direct purchases via Coffee Island physical stores.

MILES ACCRUAL AT COFFEE ISLAND ONLINE SHOP AND MY COFFEE ISLAND APP:

1. The Miles that can be gained are calculated as double the cost of purchases completed by the Member (1€ = 2 Miles). No Miles will be earned should there be a return or refusal to accept the product delivery or its unsuccessful delivery. 
2. The Miles granted are Award Miles, as defined in chapter 3 "MILES/CATEGORIES ETC.".
3. Miles are credited in the Account of the Member who made the purchase, and they are attributed four (4) weeks after the transaction, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week). 
4. The respective Miles from online purchases at Coffee Island may be credited in a unique Account and only once per transaction. 
5. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid. 
6. In the event of the Programme's cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers. 
7. In order that the Members can collect Miles via online purchases, they should connect their Miles+Bonus account with their Coffee Island account, and enter their Miles+Bonus member ID and PIN in the respective form www.coffeeisland.gr, or My Coffee Island APP in Greece and www.coffeeisland .com.cy or My Coffee Island APP in Cyprus.
8. The purchase receipt should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not. 
9. The retroactive credit of missing miles is not available thus the members must have connected their Miles+Bonus account with Coffee Island account prior to the transaction, otherwise the miles will not be credited. 
10. The cost of delivery is excluded from mileage accrual.
11. The cost of Tips is excluded from mileage accrual.

MILES REDEMPTION ON COFFEE ISLAND ONLINE SHOP AND MY COFFEE ISLAND APP:

1. Members who wish to redeem miles at www.coffeeisland.gr, or My Coffee Island app must have completed their registration, and have registered at least 1 flight with AEGEAN, Olympic Air or Star Alliance in their Miles + Bonus account. Moreover, AEGEAN Bonus Visa/AEGEAN Visa Cyprus cardholders with completed registration, are entitled to miles redemption for this partner.
2. Miles Redemption for purchases made by the member will be realized, only if the Members have already connected their Miles+Bonus account with Coffee Island account by entering their Miles+Bonus member ID and PIN at the respective online form at www.coffeeisland.gr, or My Coffee Island APP in Greece and www.coffeeisland.com.cy or My Coffee Island APP in Cyprus.
3. In case of miles redemption, at the end of the transactions Members will be requested to enter again their Miles+Bonus PIN/Password for security reasons. 
4. Members must have collected the adequate number of Award Miles in order to exchange them for online product purchases at Coffee Island, at their whole retail price.
   The product purchase through Miles redemption is calculated based on the ratio 1 euro = 200 Award Miles. 
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the purchase.
6. The Member is allowed to transfer the right to redeem miles to any third party. 
7. No Miles refund will be accepted, once the redemption procedure has been completed, even if the purchased product is changed or returned. 
8. The cost of Tips is not excluded from miles redemption.
9. The cost of delivery is not excluded from miles redemption.

Program members may collect miles via purchasing from “attica” department stores by displaying their physical or digital Miles+Bonus card to the cashier or online at www.atticadps.gr. It shall be made clear that the product purchase must be completed and successfully delivered before the corresponding miles are credited in the Member’s Account. Μembers can also redeem their miles against products purchased from “attica” department stores or online at www.atticadps.gr.

attica department stores comprises the following units:

“attica” department stores, City Link, Athens

“attica” department stores, Golden Hall, Marousi, Athens

“attica” department stores, The Mall Athens, Marousi, Athens

“attica” department stores, Mediterranean Cosmos, Thessaloniki

“attica” department stores, Tsimiski 48-50, Thessaloniki

MILES ACCRUAL AT ATTICA DEPARTMENT STORES AND ATTICA E-SHOP

1. The Miles that can be gained are calculated as 2 times the cost of purchases completed by the Member (1€ = 2 Miles). Ιn case of a refund (cash or card) the miles earned from the product purchase will not be deducted from Miles+Bonus member’s account, and a credit note will be issued by attica..
2. The Miles granted are Award Miles, as defined in chapter 3 "MILES/CATEGORIES ETC."
3. Miles accrual is valid for purchases only at attica physical stores or online at www.atticadps.gr, and is not valid for telephone orders.
4. Miles accrual is valid exclusively for product purchases.
5. Miles accrual is not valid for shipping cost, cash on delivery, packing cost, or any other additional charges.
6. Miles accrual cannot take place for tax-free products purchases.
7. Miles accrual is not valid when gift cards are purchased, for tailor shop services and for purchases at Carpo and upper house.
8. Miles are credited solely in the Account of the Member who made the purchase, and are attributed after the product delivery. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week).
9. The respective Miles from purchases at attica department stores or online at www.atticadps.gr may be credited in a unique Account and only once per transaction.
10. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
11. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
12. Each member must display the Miles+Bonus membership physical or digital card indicate his/her Miles+Bonus member id when shopping at physical stores or fill in his/her Miles+Bonus member id in the relevant field at www.atticadps.gr. Otherwise proper registration of the Miles will not be possible. The purchase receipt should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
13. AEGEAN holds no responsibility with regard to the quality of the products.
14. Discounts that may come up from attica department stores or any third party’s loyalty program and/or from credit notes, gift cards, or gift vouchers, that have been issued by “attica”, are excluded from the accumulation of miles.
15. It is clarified that a request for retroactive registration of miles will not be accepted.
16. Miles accrual is not possible when a Member's account is locked.

MILES REDEMPTION AT ATTICA DEPARTMENT STORES AND ATTICA E-SHOP:

1. Miles+Bonus Members that have completed their registration, and have registered at least 1 flight with AEGEAN, Olympic Air or Star Alliance in their Miles+Bonus account or are AEGEAN Bonus Visa/AEGEAN Visa Cyprus cardholders with completed registration, are entitled to miles redemption for attica department stores or online at www.atticadps.gr.
2. Members must have collected the adequate number of Award Miles in order to exchange them for products at attica department stores, at their whole retail price, or part of it.
3. Miles redemption is valid for purchases only at attica physical stores or online at at www.atticadps.gr and is not valid for telephone orders.
4. Miles redemption cannot take place for tax-free products purchases.
5. The product purchases through Miles redemption is calculated based on the ratio 1 euro = 300 Award Miles.
6. The minimum redemption cap is equivalent to 1,500 miles (5€) per transaction.
7. The exchange of miles to award purchases for products on attica department stores could not exceed the 50% of the whole retail price.
8. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the purchase.
9. Miles refund will not be accepted, once the redemption procedure has been completed, even if the purchased product is changed or returned, and a credit note will be issued by attica.

Program members may collect miles via staying at COCO-MAT Hotels in Athens by displaying their Miles+Bonus card at the hotel reception. It shall be made clear that the stay must be completed before the corresponding miles are credited in the Member’s Account. COCO-MAT partner hotels:

• COCO-MAT Hotel Nafsika, 6 Pellis Street Kifissia, Athens
• COCO-MAT Hotel Athens, 36 Patriarchou Ioakeim Street, Kolonaki, Athens
• COCO-MAT Athens Jumelle, 2 Irodotou str, 10675, Athens
• COCO-MAT Athens BC, 5 Falirou Street, 11742, Athens

MILES ACCRUAL ΑΤ COCO-MAT HOTELS:

1. In order to have Miles properly registered in an Account the corresponding reservation must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are 250 per day of stay. No Miles will be earned should there be a non-show incident, i.e. if the Member does not appear at the hotel without any prior notice.
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who stayed at the hotel, provided that the Member’s data match the client’s, as cited in the transaction, and are attributed within five (5) weeks after the check-out date, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (from a fixed phone) or +30 210 6261000 (from a mobile phone or abroad).
5. The respective Miles from COCO-MAT HOTELS reservations may be credited in a single Account and only once per transaction.
6. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. A Member does not earn miles on: a) Group rates (conferences, exhibitions, organized tours, incentives e.t.c.) b) Crew rates, under accommodation agreement c) Complimentary stays.
8. In the event of the Program’s cancellation as specified in the General Terms herein, all the collected Miles shall be automatically cancelled and are not exchangeable with offers.
9. Each member must present the Miles+Bonus card to indicate his/her Member ID when checking in at the hotel. Otherwise proper registration of the Miles will not be possible. The confirmation email or receipt, and/or any other relevant documentary evidence should be retained by the Member until the Miles appear in his/her Account. Aegean may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
10. AEGEAN holds no responsibility with regard to the quality of the supplied services, the availability or any other problem that may arise.
11. Any objections relating to Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the check-out date, commencing from the 12th August, 2021 (when the AEGEAN – COCO-MAT HOTELS partnership were initiated), by fill in the contact form https://aegeanairlines.custhelp.com/app/ask, having attached the relevant supporting documents, otherwise they will be lost.

MILES REDEMPTION ΑΤ COCO-MAT HOTELS:

1. Members who wish to redeem miles at COCO-MAT Hotels in Athens must have active accounts.
2. Members must have collected the adequate number of Award Miles in order to exchange them for free stays at COCO-MAT HOTELS.
3. For free stays at COCO-MAT Hotels, members must submit an online redemption request via their Miles+Bonus account, at least 2 working days prior to the required date. Afterwards, the hotel will inform the member regarding the acceptance or rejection of his request. In case of request acceptance, the corresponding Award Miles will be automatically deducted from the Member's Account.
4. The personal contact details of the Member will be shared with the partner hotels in order to manage the request.
5. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the reservation completion (once the availability is verified).
6. The Member is allowed to transfer the right to redeem miles to any third party.
7. Once the redemption procedure has been completed, the Member may request a cancellation under the following preconditions:
   - If the cancellation is requested within 24 hours from the declared hotel arrival time, then 100% of the miles used for the redemption shall be charged.
   - In case of No-shows, the 100% of the miles used for the redemption shall be charged.

Click here to see the redemption table at COCO-MAT Hotels.

Program members may earn or redeem miles via purchasing yachts charter services from Yachts Sailing at 188 Siggrou Avenue, Athens 17671, by displaying their Miles+Bonus card.

MILES ACCRUAL

1. In order to have Miles properly registered to an Account, the corresponding transaction must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are calculated as ten times the cost of purchases completed by the Member (1€ = 10 Miles).
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles accrual is valid for yachts charter services purchases at Yacht Sailing physical store and via phone.
5. Miles are credited solely in the Account of the Member who made the purchase, and are attributed four (4) weeks after the transaction completion, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week).
6. The respective Miles from yachts charter services purchases at Yacht Sailing may be credited to a unique Account and only once per transaction.
7. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
8. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
9. Each member must display the Miles+Bonus membership card and indicate his/her Account Number prior to the transaction. Otherwise, proper registration of the Miles will not be possible. The purchase receipt should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
10. AEGEAN holds no responsibility with regards to the quality of the products, service or any other problem that may arise.
11. The retroactive credit of missing miles is available.

MILES REDEMPTION

1. Members who wish to redeem miles at Yachts Sailing at 188 Siggrou Avenue, Athens 17671, for free purchasing services, must have active accounts.
2. Members must have collected the adequate number of Award Miles in order to be able to exchange them for services at Yachts Sailing at 188 Siggrou Avenue, Athens 17671, at their whole retail price or part of it.
3. The free purchase of services through Miles redemption is calculated based on the ratio 1 euro = 300 Award Miles.
4. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the transaction.
5. So as the miles redemption to be completed, the Member must show his/her Miles+Bonus card as well as his/her ID card or passport.
6. The Member is not allowed to transfer the right to redeem miles to any third party.
7. Mileage redemption is not valid for purchases via Yachts Sailing website.
8. No Miles refund will be accepted, once the redemption procedure has been completed.

Program members may earn or redeem miles via purchasing entertaining simulator services from "The Pilot Center", 387 Vouliagmenis Av. Ilioupoli 16346, Athens.

MILES ACCRUAL

1. In order to have Miles properly registered to an Account, the corresponding transaction must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. The Miles that can be gained are calculated as five times the cost of purchases completed by the Member (1€ = 5 Miles).
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles accrual is valid for entertaining simulator services purchases at "The Pilot Center" physical store and via www.pilotcenter.gr for online purchases.
5. Miles are credited solely in the Account of the Member who made the purchase, and are attributed four (4) weeks after the transaction completion, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week).
6. The respective Miles from entertaining simulator services at "The Pilot Center" may be credited to a unique Account and only once per transaction.
7. Offers and discounts are excluded from mileage accrual.
8. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
9. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
10. Each member must display the Miles+Bonus membership card and indicate his/her Account Number prior to the transaction. Otherwise, proper registration of the Miles will not be possible. The purchase receipt should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
11. AEGEAN holds no responsibility with regards to the quality of the products, service or any other problem that may arise.
12. The retroactive credit of missing miles is available.

MILES REDEMPTION

1. Members who wish to redeem miles at "The Pilot Center", for free purchasing services, must have active accounts.
2. Members must have collected the adequate number of Award Miles in order to be able to exchange them for services at "The Pilot Center", at their whole retail price or part of it.
3. The free purchase of services through Miles redemption is calculated based on the ratio 1 euro = 300 Award Miles.
4. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the transaction.
5. So as the miles redemption to be completed, the Member must show his/her Miles+Bonus card as well as his/her ID card or passport.
6. The Member is not allowed to transfer the right to redeem miles to any third party.
7. No Miles refund will be accepted, once the redemption procedure has been completed.

Program members may collect miles via purchasing from ANTETOKOUNBROS in Athens International Airport by displaying their Miles+Bonus card to the cashier. It shall be made clear that the product purchase must be completed and successfully delivered before the corresponding miles are credited in the Member’s Account. Μembers can also redeem their miles against products purchased from ANTETOKOUNBROS store.

MILES ACCRUAL:

1. In order to have Miles properly registered in an Account the corresponding purchase must have been carried out by the Member himself.
2. The Miles that can be gained are calculated as five times the cost of purchases completed by the Member (5 Award Miles for every euro of purchase). No Miles will be earned should there be a return or refusal to accept the product delivery or its unsuccessful delivery.
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles are credited solely in the Account of the Member who made the purchase, provided that the Member’s data match the buyer’s, as cited in the transaction, and are attributed four (4) weeks after the transaction, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week).
5. The respective Miles from purchases at the ANTETOKOUNBROS store may be credited in a unique Account and only once per transaction.
6. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
7. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
8. Each member must display the Miles+Bonus membership card indicate his/her Account Number when shopping. Otherwise proper registration of the Miles will not be possible. The purchase receipt should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
9. AEGEAN holds no responsibility with regard to the quality of the products.
10. Any objections relating to Miles Account transactions concerning a claim for a retroactive credit should be notified to AEGEAN within twelve (12) months from of the date of the purchase, commencing from April 3, 2023(when the Aegean- ANTETOKOUBROS store partnership was initiated, by sending an e-mail to AEGEAN (to https://aegeanairlines.custhelp.com/app/ask), having attached the purchase receipt, otherwise they will be lost.

MILES REDEMPTION ON ANTETOKOUNBROS STORE:

1. Miles+Bonus Members that have completed their registration, and have registered at least 1 flight with AEGEAN, Olympic Air or Star Alliance in their Miles + Bonus account or are AEGEAN Bonus Visa/AEGEAN Visa Cyprus cardholders with completed registration, are entitled to miles redemption for this partner.
2. Members must have collected the adequate number of Award Miles in order to exchange them for products at the ANTETOKOUNBROS Store, at their whole retail price, or part of it.
3. The product purchase through Miles redemption is calculated based on the ratio 1 euro = 300 Award Miles.
4. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the purchase
5. No Miles refund will be accepted, once the redemption procedure has been completed, even if the purchased product is changed or returned.

Convert EKO Smile points to Miles+Bonus miles

1. Program members may convert EKO Smile points earned with every purchase at the participating EKO filling stations to Miles+Bonus award miles.
2. EKO Smile points can be exchanged for Miles+Bonus award miles. Every Miles+Bonus member, that is also a member of EKO Smile loyalty program, will have the opportunity to convert his/her points to Miles+Bonus award miles. The conversion rate will be as follows:
   
   • 2.000 points=2.000 miles
   • 3.000 points=3.000 miles
   • 5.000 points=5.000 miles
   • 10.000 points=10.000 miles
   
   The minimum points converted to miles is 2.000 points.
3. To convert points to Miles+Bonus award miles, members should visit https://ekosmile.gr/ or EKO Smile app.
4. Points are earned as per EKO Smile rules. For information about points accrual visit ekosmile.gr/pages/terms-and-conditions.
5. In order to have Miles registered in an Account, the corresponding conversion must have been requested by the same member whose EKO Smile Account and Miles+Bonus Account must be in an active status.
6. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
7. Miles are credited solely in the Account of the Member who requested the conversion, and are attributed within a week after the request, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (from a fixed phone) or +30 210 6261000 (from a mobile phone or abroad).
8. The respective Miles from points conversion may be credited in a single Account and only once per transaction.
9. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
10. In the event of the Program’s cancellation as specified in the General Terms herein, all the collected Miles shall be automatically cancelled and are not exchangeable with offers.
11. Aegean holds no responsibility with regard to the quality of the services supplied by the Partner or any other problem that may arise.
12. It is clarified that any conversion points to miles conversion should be requested from the 18th of January 2024, when the partnership with EKO Smile was initiated.
13. Once the conversion of EKO Smile points into Miles+Bonus miles is fully completed, if the Miles+Bonus miles are not credited on the Miles + Bonus programme account within six (6) weeks after the conversion request, the Miles+Bonus member shall call on EKO line 210 7725 555.
14. The Smiles that are deducted from the above conversion are non-refundable.

Conversion of Miles+Bonus miles to EKO Smile points

1. Miles+Bonus members that have completed their registration, and have registered at least 1 flight with AEGEAN, Olympic Air or Star Alliance in their Miles+Bonus account or are AEGEAN Bonus Visa/AEGEAN Visa Cyprus cardholders with completed registration, are entitled to miles conversion to Accor reward points.
2. Program members may convert Miles+Bonus award miles to EKO Smile points.
3. The Miles+Bonus miles can be exchanged for Reward points. Every Miles+Bonus member, that is also a member of EKO Smile loyalty program, will have the opportunity to convert his/her Miles+Bonus award miles to Reward points. The conversion rate will be as follows:
   
   3.000 Miles+Bonus miles = 1.250 ΕΚΟ Smile points
4. The maximum miles that can be converted within a year is 45.000 miles
5. To convert your Miles+Bonus miles to EKO Smile points you need to log in to your Miles+Bonus account, select conversion of Miles+Bonus miles to EKO Smile points and submit a conversion request.
6. Miles+Bonus miles will be deducted from the respective Miles+Bonus account, once the redemption request is submitted. Miles+Bonus miles once deducted are non-refundable.
7. In order to have Points registered in an Account, the corresponding conversion must have been requested by the same member whose EKO Smile and Miles+Bonus Account must be in an active status.
8. It is clarified that any miles to points conversion should be requested from 18 January 2024, when the partnership with EKO Smile was initiated. Each member may be informed about the accumulated points through the website on ekosmile.gr or by calling at ΕΚΟ line 18198 or 210 7725 555.
9. Once the conversion of Miles+Bonus miles into EKO Smile points is fully completed, if the Reward points are not credited on the EKO Smile account within sex (6) weeks after the conversion request, the EKO Smile member shall post a retroclaim by sending an e-mail to AEGEAN (to https://aegeanairlines.custhelp.com/app/ask).

Convert Smiles (digital points) to Miles+Bonus miles

1. Program members may convert Smiles already earned, or will be earned via EKO Smile program in Cyprus, into Miles+Bonus award miles. The terms and conditions based on which the EKO Smile Member can collect Smiles are posted on the website https://www.eko.com.cy/.
2. Smiles can be exchanged for Miles+Bonus award miles. Every Miles+Bonus member, that is also a member of EKO Smile loyalty program, will have the opportunity to convert his/her Smiles to Miles+Bonus award miles. The conversion rate will be as follows:
   • 2.000 Smiles=2.000 miles
   • 3.000 Smiles=3.000 miles
   • 5.000 Smiles=5.000 miles
   • 10.000 Smiles=10.000 miles
   
   
   The minimum Smiles converted to miles is 2.000 Smiles. Members are able to convert Smiles into Miles+Bonus award miles via EKO SMILE APP https://bit.ly/EKOSmileApp
3. The maximum amount of Smiles for conversion is 45,000 Smiles per year, starting from the date that the first conversion took place
4. Smiles are earned as per EKO Smile rules. For information about Smiles accrual visit www.eko.com.cy/
5. In order to have Miles registered in an Account, the corresponding conversion must have been requested by the same member whose EKO Smile Account and Miles+Bonus Account must be in an active status.
6. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
7. Miles are credited solely in the Account of the Member who requested the conversion, and are attributed within a week after the request, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (from a fixed phone) or +30 210 6261000 (from a mobile phone or abroad).
8. The Smiles that are deducted from the above conversion are non-refundable.
9. The respective Miles from Smiles conversion may be credited in a single Account and only once per transaction.
10. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
11. In the event of the Program’s cancellation as specified in the General Terms herein, all the collected Miles shall be automatically cancelled and are not exchangeable with offers.
12. AEGEAN holds no responsibility with regard to the quality of the services supplied by the Partner or any other problem that may arise.
13. It is clarified that any Smiles to miles conversion should be requested from the 11th of July 2024, when the partnership with EKO Smile was initiated.
14. Once the conversion of Smiles into Miles+Bonus miles is fully completed, if the Miles+Bonus miles are not credited on the Miles+Bonus programme account within six (6) weeks after the conversion request, the Miles+Bonus member shall call at EKO Customer Service line at 0035722477000.

Conversion of Miles+Bonus miles to EKO Smile Coupon

1. Miles+Bonus members that have completed their registration, and have registered at least 1 flight with AEGEAN, Olympic Air or Star Alliance in their Miles+Bonus account or are Aegean Bonus Visa/Aegean Mastercard cardholders with completed registration, are entitled to miles conversion to EKO Smile coupon.
2. The Miles+Bonus miles can be exchanged for Coupon. Every Miles+Bonus member, that is also a member of EKO Smile loyalty program, will have the opportunity to convert his/her Miles+Bonus award miles to EKO Smile coupon. The conversion rate will be as follows: 3.000 Miles+Bonus miles = 10€ ΕΚΟ Smile coupon. The maximum miles that can be converted within a year is 45.000 miles, starting from the date that the first conversion took place.
3. To convert your Miles+Bonus miles to EKO Smile coupon you need to login to your Miles+Bonus account, and submit the relevant conversion request.
4. Miles+Bonus miles will be deducted from the respective Miles+Bonus account, once the redemption request is submitted. Miles+Bonus miles once deducted are non-refundable.
5. In order to have the coupon registered in an EKO Smile account, the corresponding conversion must have been requested by the same member whose EKO Smile and Miles+Bonus Account must be in an active status.
6. It is clarified that any miles to EKO Smile coupon conversion should be requested from 11th July 2024, when the partnership with EKO Smile was initiated. Each member may be informed about the accumulated EKO Smile coupons through EKO SMILE APP or by calling at EKO Customer Service line at 0035722477000
7. Once the conversion of Miles+Bonus miles into EKO Smile coupon is fully completed, if the coupon is not credited on the EKO Smile account within six (6) weeks after the conversion request, the EKO Smile member shall post a retroclaim by sending an e-mail to AEGEAN (to https://aegeanairlines.custhelp.com/app/ask).

1. Members of the Program can accrue and redeem miles on flights operated by Emirates. It shall be made clear that the flight must be operated by Emirates and not by other collaborating airline company (code-share flights).
2. The miles collected on any flight within the Emirates network correspond only to Award Miles.
3. Award Miles may be redeemed in order to issue a free airline ticket within the Emirates network.
4. It is clarified that in case the Member has not completed his registration, he/she will not be able to redeem miles.
5. Miles from an Aegean Miles+Bonus Account cannot be transferred to any respective frequent flyer program’s cardholder in any Emirates and vice versa.

6. Members of the program can only accrue and redeem miles. Benefits such as lounge access or additional baggage, typically available through partnerships with Star Alliance member airlines, are not included as part of this partnership.

MILES ACCRUAL

1. To register Miles in an Account, the corresponding flight must be realized by the Member. Miles are earned and registered on a fare-basis, based to the flight date completion, in accordance with the published Mile Accrual Charts appear on the official Aegean website, specifically in the Miles+Bonus section. Tickets issued with a fare not included in the existing Emirates Mile Accrual Charts do not earn Miles.
2. The Miles are registered in the Account of the Member who actually flew (i.e. the Member must be the same person as the passenger), provided that the passenger’s data fully match the Member’s (as cited in his/her Account). It is clarified that in order to gain successfully the miles that correspond to this reservation, the first and last name has to be written exactly as on the Member's government issued identification and the Miles+Bonus account.
3. The Miles granted are Award Miles, as defined in chapter 3 "MILES/CATEGORIES ETC."
4. Members may not transfer Miles in any way or assign them to any third party, nor combine them with any other Member’s Miles in order to jointly take advantage of an offer.
5. Miles do not bear any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
6. In the event of the Program’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
7. Each member-passenger must indicate his/her Account Number when reserving an Emirates ticket, and present the Card at check-in. Otherwise proper registration of the Miles will not be possible. Ticket coupons or receipts, boarding passes, and/or any other relevant documentary evidence should be retained by the Member until the Miles attributable to the Emirates flights appear in his/her account. Aegean may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
8. In the event that earned Miles do not appear in the Account 7 days following the flight event, please fill out the online request form to retroactively claim the flight’s miles (through the Online Miles+Bonus Account Management on Aegean’s website, www.aegeanair.com). The corresponding miles will be credited to the Member's Account after two (2) weeks, at the latest, upon a reply from Emirates. Existing Miles+Bonus members can claim their miles retroactively for flights that took place up to 6 months prior to their retro-claim request.
9. Any request for the retroactive crediting of miles for a flight operated by Emirates me shall be accepted only for flights that have occurred after the partnership’s initiation (May 21st, 2025).

MILES REDEMPTION

1. Tickets’ booking and issuing is performed through Aegean’s website www.aegeanair.com or Aegean APP, via the Miles+Bonus account in the Award ticket section, or alternatively through Aegean’s Call Center, at 801 11 20000 (from a fixed phone) or at (+30) 210 6261000 (from a mobile phone or from abroad, on a continuous basis, 24 hours a day, seven days a week). Tickets cannot be issued by Travel Agencies. Redemption tickets issued through the Aegean Call Center are subject to service fees amounting to 23 Euros.
2. Miles Redemption is valid for Emirates Economy Class and Business Class tickets.
3. Members must have collected an adequate number of Award Miles in order to exchange them for a redemption award against an Emirates ticket ("Ticket"), in accordance with the applicable Mile Redemption Chart of Emirates, as published on the official Aegean website, specifically in the Miles+Bonus section. Any miles redemption concerns the ticket fare. Taxes, airport duties, insurance surcharges, as well as any additional charge or fee (all together hereinafter "Charges") imposed by any Public Authority, are payable by the Member and are due upon issuing the Ticket. It is clarified that miles redemption can only be performed by the beneficial owner of the Miles+Bonus account with the full responsibility of the beneficiary for the use of the data and the unique codes. For this purpose, during the redemption process, identification data of the beneficiary are requested, which are declared with full responsibility by the beneficiary.
4. The Ticket is issued simultaneously with the reservation, and the corresponding Award Miles are automatically deducted from the Member's Account.
5. Tickets issued by redeeming Miles are subject to award seat availability. Emirates may limit or exclude the availability of seats exchangeable with Miles for a particular flight and/or per periods, and/or per destinations. General seat availability does not necessarily imply that an award Ticket will be provided in accordance with the Program.
6. Τhe Member may issue an award ticket for himself or any other 3rd party indicated.
7. All Tickets will be issued on a “seat confirmed" basis. Waiting list is not permitted.
8. Tickets cannot be issued on an "open" basis, namely with an open departure and/or return date.
9. Policy for miles redemption with intermediate point/stopover:
   - In case of same cabin class and one intermediate point that does not exceed the 24 hours, the required miles for redemption are calculated as one segment, provided that there is seat availability directly from the origin airport to the destination airport, regardless of the seat availability between the origin airport to the intermediate point and from the intermediate point to the destination airport.
   - In case of same cabin class and one stopover that exceeds the 24 hours, the required miles for redemption are calculated per segment.
   - In case of different cabin class and one stopover regardless of the duration, the required miles for redemption are calculated per segment, provided that there is seat availability directly from the origin airport to the destination airport, regardless the seat availability between the origin airport to the intermediate point and from the intermediate point to the destination airport.
10. Members are able to change Ticket’s date and time, up to 30 minutes before flight’s departure time, electronically through the "My Reservation" service, through all AEGEAN digital channels, or through the Call Center, with a charge of 23 Euros per ticket. Changes through the AEGEAN call center can be made by calling at 801 11 20000 (from a fixed phone) or at (+30) 210 6261000 (from a mobile phone or from abroad, on a continuous basis, 24 hours a day, seven days a week). It is not allowed to change the route or the name of the ticket. Any differences in taxes, that may occur with the ticket change are payable by the Member upon Ticket reissue.
11. A member may request a cancellation of a Ticket up to 30 minutes before the flight’s departure time, only through Aegean’s Call Center, at 801 11 20000 (from a fixed phone) or at (+30) 210 6261000 (from a mobile phone or from abroad, on a continuous basis, 24 hours a day, seven days a week). When a Ticket is cancelled, all corresponding Award miles are credited back to member’s account, while a Cancellation Fee of 23 Euros per ticket is applied.
12. No-show policy: In case of a no-show passenger (i.e. when, despite having issued the Ticket and without having notified Aegean, the passenger does not show up at the airport to fly), all segments of the booking are automatically cancelled. The Member should contact Aegean Airlines Call Center, to request a miles redemption credit and taxes refund, upon a no-show fee of 30 Euros per ticket. In case of a no-show Ticket, Member reserves the right to change the Ticket’s date and time upon a re-issue fee of 23 Euros per ticket on top of the no-show fee (Ticket Change Policy and rules will apply).

Program members may collect miles via purchasing from “IKEA” stores by displaying their physical or digital Miles+Bonus card to the cashier or online at www.ikea.gr. It shall be made clear that the product purchase must have been invoiced before the corresponding miles are credited in the Member’s Account. Μembers can also redeem their miles against products purchased from “IKEA” stores or online at www.ikea.gr.

IKEA department stores comprises the following units:

• IKEA Athens Airport, Athens International Airport “Eleftherios Venizelos”, 19019 Spata, Athens
• IKEA Athens Kifissos, 96-98 Kifissos Avenue Egaleo – RIVER WEST shopping center 12241 Egaleo, Athens
• IKEA Thessaloniki, 12th km Thessaloniki-Perea 57001 Pylaia, Thessaloniki
• IKEA Thessalia, 8th km Old National Highway Larissa-Athens 41500 Nikaia, Larissa
• IKEA Ioannina, 13th km National Highway Ioannina-Athens 45500 Ioannina
• IKEA Patra, Antheias 26, 26333 Patra
• “New generation” stores
• Pick Up & Order Points
• Transactions with an invoice, services and IKEA Restaurants self-check outs are excluded

MILES ACCRUAL AT IKEA STORES AND E-SHOP

1. The Miles that can be gained are calculated equal the cost of purchases completed by the Member (1€ = 1 Mile) and invoiced, after deducting discounts and services. Ιn case of a refund (cash or card) the miles earned from the product purchase will be deducted from Miles+Bonus member’s account. Refunds with gift cards and credit cards are excluded.
2. The Miles granted are Award Miles, as defined in chapter 3 "MILES/CATEGORIES ETC."
3. Miles accrual is valid for purchases only at IKEA physical stores or online at www.ikea.gr.
4. Miles accrual is valid for product purchases and gift cards.
5. Miles accrual is not valid for shipping cost, cash on delivery, or any other additional charges for services.
6. Miles are credited solely in the Account of the Member who made the purchase, and are attributed after the purchase invoicing. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week).
7. The respective Miles from purchases at IKEA department stores or online at www.ikea.gr may be credited in a unique Account and only once per transaction.
8. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
9. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
10. Each member must display the Miles+Bonus membership physical or digital card indicate his/her Miles+Bonus member id when shopping at physical stores or fill in his/her Miles+Bonus member id in the relevant field at www.ikea.gr. Otherwise proper registration of the Miles will not be possible. The purchase receipt should be retained by the Member until the Miles appear in his/her Account. AEGEAN may, at its discretion, determine whether the documents submitted by the Member constitute sufficient proof or not.
11. AEGEAN holds no responsibility with regard to the quality of the products.
12. Discounts that may come up from IKEA stores or any third party’s loyalty program and/or from credit notes, gift cards, gift vouchers or coupons that have been issued by “IKEA”, are excluded from the accumulation of miles. Also, transactions that an invoice is issuing as proof of transaction are excluded from the accumulation of miles. The Miles that can be gained are calculated equal the cost of purchases completed by the Member, after deducting discounts and services.
13. No Miles refund will be accepted, once the redemption procedure has been completed,
14. Miles accrual is not possible when a Member's account is locked.

MILES REDEMPTION AT IKEA STORES AND E-SHOP

1. Miles+Bonus Members that have completed their registration, and have registered at least 1 flight with AEGEAN, Olympic Air or Star Alliance in their Miles+Bonus account or are Aegean Bonus Visa/Aegean Mastercard cardholders with completed registration, are entitled to miles redemption for IKEA stores or online at www.ikea.gr. (IFB self check outs are excluded).
2. Members must have collected the adequate number of Award Miles in order to redeem them for purchase of products at IKEA stores, at part of their retail price. The value of redemption can’t in any case exceed the total amount of the receipt.
3. Miles redemption is valid for purchases only at IKEA physical stores or online at www.ikea.gr.
4. The product purchases through Miles redemption is calculated based on the ratio 1 euro = 300 Award Miles.
5. The minimum redemption cap is equivalent to 1,500 miles and the maximum redemption is equivalent to 1,200,000 miles per transaction.
6. The corresponding Award Miles are automatically deducted from the Member's Account at the time of the purchase.
7. Miles refund will not be accepted, once the redemption procedure has been completed and a gift card or a credit note will be issued by IKEA. The credit note could not be used for purchases via IKEA e-shop. For more information visit the link https://www.ikea.gr/exupiretisi-pelaton/politiki-epistrofis/.
8. Miles redemption is excepted from transactions where an invoice is issuing as proof of transaction and from the cost of services and gift cards.

In case you need information regarding the parking space reservation you made, you can contact us either via email at info.parking@aia.gr, or by calling (+30) 210 3534260. The service is available 24 hours a day, 7 days a week.

If you need information about your Miles+Bonus account or the air ticket booking you made with AEGEAN, you can find all the contact information for AEGEAN here.

MILES ACCRUAL:

1. It is clarified that payment for the parking must be completed in order for miles to be credited to the member's account. In case of a non-show for the parking or cancellation of the reservation, the miles will not be credited.
2. The option to collect miles is available for parking in all areas of the Official Parking at Athens International Airport.
3. The member earns 2 miles for every euro spent on parking.
4. Miles are award miles as defined in Chapter 3 "MILES / CATEGORIES, etc."
5. Miles are credited only to the member's account who made the car parking reservation and are credited within 7 days after leaving the parking area.
6. If you enter the parking area up to 2 hours earlier than your reservation, you will collect the miles corresponding to your initial reservation. If you leave later than the scheduled time, you will collect the miles corresponding to the total amount paid.
7. Miles have no commercial value and can never be exchanged for money. Any sale, exchange, etc., of miles or offers is automatically invalid.
8. In case of cancellation of the Miles+Bonus Program under the terms and conditions, all miles received are automatically cancelled and can no longer be exchanged for offers.
9. Each customer - member of the Program must provide their Miles+Bonus member ID during the parking reservation, otherwise, the miles will not be credited on their account. The reservation number, payment receipts, and/or any other relevant document must be kept by the member until the miles appear in their account. AEGEAN has the discretion to determine whether the submitted document constitutes sufficient proof.
10. AEGEAN is not responsible for the conditions of space reservation, unavailability, or other issues arising through the Official Parking booking system at Athens International Airport.
11. If miles do not appear in the account within 7 days from the date of departure from the parking area, the procedure for crediting the award miles you are entitled to can be done either by email to info.parking@aia.gr, or by calling the Official Parking at (+30) 210 3534260. The service is available 24 hours a day, 7 days a week.
12. If you provide different details during the reservation than those you will present at the parking area, you must contact the correct details before exiting the parking area, in order for the miles to be credited to your Miles+Bonus account within 7 days. The procedure for crediting the award miles can be done either via email at info.parking@aia.gr or by calling the Official Parking at (+30) 210 3534260. The service is available 24 hours a day, 7 days a week.
13. It is clarified that a request for retroactive registration of miles is not accepted.

MILES REDEMPTION:

Redeeming miles for parking payment at the Official Parking at Athens International Airport is governed by the applicable General Terms & Conditions of the Official Parking at Athens Airport and the Terms of the Miles+Bonus Program.
1. If the member has provided their Miles+Bonus member ID on the reservation page during the parking reservation at the Official Parking at Athens International Airport and wishes to pay for this reservation using miles, they must select the redemption of miles during the payment process.
2. Members must have enough valid award miles in their account. Parking payment via miles redemption is based on the ratio of 1 euro = 300 award miles.
3. The minimum redemption amount is 1,500 miles.
4. When payment is made using miles redemption, the corresponding award miles are automatically deducted from the member’s account.
5. In case of cancellation of the reservation, the redeemed miles are automatically returned to the member’s Miles+Bonus account. If the reservation is not canceled and the member does not show up at the parking area, the redeemed miles are not refundable.
6. If you have redeemed miles, you cannot make changes to the reservation. You can cancel it and make a new reservation.
7. The member cannot transfer the right to redeem their miles to any third party.
8. The parking terms may change at the discretion of the Official Parking at Athens International Airport. Therefore, the member must request to be updated on the applicable parking reservation terms.
9. Only Miles+Bonus members who have completed their registration and have at least 1 flight recorded with AEGEAN, Olympic Air, or with Star Alliance partner airlines in their Miles+Bonus account, or holders of Aegean Bonus Visa or Aegean Mastercard with complete registration, are eligible to redeem miles with the partner.
10. In the case of a booking with a voucher, it is not possible to modify the reservation. You can cancel and make a new booking. In this case, the discount voucher will not be refunded.

Program members may earn miles via purchasing Samsung Galaxy S25 | S25+ | S25 Ultra, participating at the promotional campaign named “Samsung Galaxy S25 | S25+ | S25 Ultra Miles+Bonus – Promotion”, organized by the company with the corporate name «”SAMSUNG ELECTRONICS GREECE IMPORT AND TRADE OF ELECTRIC AND ELECTRONIC GOODS SINGLE-MEMBER SOCIÉTÉ ANONYME “, for purchases from 05/05/2025 to 01/06/2025, till stocks last, by submitting the participation form via Samsung members application till 22/06/2025.

You may find here the promotional campaign Terms & Conditions.

MILES ACCRUAL
1. In order to have Miles properly registered to an Account, the corresponding transaction must have been carried out by the Member whose Miles+Bonus Account must be in an active status.
2. With every purchase of Samsung Galaxy S25 | S25+ | S25 Ultra members earn 15.000 miles.
3. The Miles granted are Award Miles, as defined in chapter 3 “MILES/CATEGORIES ETC.".
4. Miles accrual is valid for purchases at participating stores at the promotional campaign. This Promotion is open to individuals who are at least 18 years old and are permanent residents of Greece, as well as to legal entities registered in Greece, submitting their relevant entry forms while in Greece.
5. Miles are credited solely in the Account of the Member who made the purchase, and are attributed seven working (7) days after confirmation email sent by Samsung, at the latest. Each Member may be informed about the accumulated Miles through the Miles+Bonus website on www.aegeanair.com or by calling 801 11 20000 (or +30 210 6261000 from a mobile phone or abroad, on a continuous basis, 24 hours a day, seven days a week).
6. The respective Miles from Samsung Galaxy S25 | S25+ | S25 Ultra purchases may be credited to a unique Account and only once per transaction.
7. Miles do not have any commercial value and cannot be exchanged for money. Any disposal (sale, exchange etc.) of Miles or offers is automatically considered invalid.
8. In the event of the Programme’s cancellation as specified in the General Terms, all the collected Miles shall be automatically cancelled and cannot be exchanged with offers.
9. Each member must fill in his/her Miles+Bonus member ID at a relevant field during claim via Samsung members. Otherwise, proper registration of the Miles will not be possible. The purchase receipt should be retained by the Member.
10. AEGEAN holds no responsibility with regards to the quality of the products, service or any other problem that may arise.
11. Each member is entitled to five (2) participations in the Promotion with the same Miles+Bonus Account Number, which were purchased during the Shopping Period.

1. AEGEAN may, at its own discretion, unilaterally cancel the Program at any time after giving one (1) month’s prior written notice to Members.
2. In the event of AEGEAN’s bankruptcy, buy-out, merger, or winding up in any manner, the Program shall be automatically cancelled, and all Member Accounts and accrued Miles shall be voided. As such, AEGEAN shall thereafter no longer be liable to Members, nor will Members be able to raise any claims against AEGEAN.
3. AEGEAN’s liability to Members in relation to the Program is limited. AEGEAN is in no way liable, even for negligence, for any loss or damage (direct or consequential) resulting from the use and implementation of the Program. In all events, any liability on AEGEAN’s part, whether contractual, tortuous or otherwise, to compensate Members for damages, losses, costs or expenses resulting from any action or omission, shall be limited only to crediting anew to the Member's Account any Miles corresponding to the contested special offer. AEGEAN accepts no liability for any consequential damages.
4. AEGEAN shall not be liable for any loss, delay or damage, direct or indirect, which may be caused by the use of a Program's special offer, provided that in such case, the provider of the offer is a third party and not AEGEAN. Such liability lies exclusively with the third party provider of the offer.
5. AEGEAN is not liable for any harm or damage to Members or third parties as a result of submission of false or inaccurate Member personal data.
6. AEGEAN shall bear no liability for any delays in service by postal carriers or couriers.
7. Members are required to notify AEGEAN in writing of any changes to their personal data (name, surname, address, etc.).
8. AEGEAN is not liable for any errors, omissions or alterations of the text or contents of the Terms upon printing of this document or any other Program-related documents.
9. The Terms and Conditions of the Program and the legal relationship between AEGEAN and Program Members are governed by Greek law, and the Courts of Athens have jurisdiction in resolving any disputes which may arise from participation in the Program.