If you are unable to locate your baggage upon arrival, you must immediately report it to the Aegean Airlines Ground Staff prior to leaving the airport. Your baggage details will be entered into a worldwide baggage tracing system (Worldtracer) and you will be provided with a File Reference ID. Please refer to the given file locator in all communication regarding your delayed baggage.

Claims for damage or loss to items in checked baggage, which are fragile, perishable or of special value cannot be accepted.

By clicking on the following link you can be informed about the status of your baggage tracing procedure. All you have to do is just enter your 10-character file reference (e.g. ATHA312345) as well as your last name in the relevant boxes.

Online baggage tracing

If you wish to print the “Passenger form for checked baggage” please click on the link below:

Passenger form for checked baggage

For more information please contact our staff at the airport where you claimed your lost baggage (up until the 5th day of your claim)

From the 6th day and onwards please contact our Lost and Found department at the Athens International airport, by dialing +30 210 3530546. If your baggage is not traced after a period of 45 days, the procedure of reimbursement will begin.

Aegean Airlines would like to assure you that will make every possible effort to trace your baggage.